Waterbird

78 Customer Reviews

• "We had an excellent holiday stay."

  The lodge was welcoming, it was lovely and warm when we arrived and spotlessly clean. Most importantly we booked this lodge for the views and our Expectations were Exceeded the Views took Our breath away, we would definitely stay there again imagine it in the summer wow.

  Thank you for your feedback We are very pleased you had a lovely stay at Waterbird. We appreciate all your kind comments and would love to welcome you back again in the summer. The owner relations team - Lake District Lodge Holidays Property Owner

  Reviewed by Williiam5.0★Nov 2024

• "We loved the lodge, the location and the view, it’s a very special place."

  There is plenty of space and it has three great bedrooms. Hope to revisit next year. The only disappointing thing was and it’s probably not important to a lot of people, but the pans and crockery and cutlery could all do with a refresh, nothing matches and it’s basic, they let it down and the hoover was broken.

  Thank you for your feedback We are pleased that you enjoyed your stay at Waterbird. Thank you for bringing your points about the crockery and hoover to our attention, we will pass these on to the relevant people. We hope to welcome you again next year. The owner experience team - Lake District Lodge Holidays Property Owner

  Reviewed by Clare5.0★Nov 2024

• "Sorry couldn't hoover up but hoover head tachment wouldn't stay on, round the ..."

  Sorry couldn't hoover up but hoover head tachment wouldn't stay on, round the kitchen unit doors getting a bit tatty but overall, was beautiful, brilliant RR unbelievable views utter piece & tranquil, thanks sooo much for letting us stay in you're beautiful lodge

  Reviewed by Scott5.0★Nov 2024

• "Excellent location, spacious cottage."

  It can be a 5 star accommodation with proper maintenance and TLC. Currently it looks tired and worn out. Kitchen cabinet doors are cracked and need repair/replacement. Confusion about who maintains/look after the property ?Parkdeans ?? Sykes ??? owner. Inability to contact the appropriate person/agency for the gate access code and how to work fireplace was frustrating. Telephone numbers provided have long voice mail message basically asking to email which was impossible due to virtually no wi fi signal in the property. Shower in ensuite is partially blocked due to limescale/mould. If it works well, it could be quite pleasant. Bed mattress in master bedroom is quite old and not comfortable. For the price of rental one would expect better quality and comfort.

  Thank you for taking the time to leave your comments. We are pleased that you enjoyed your stay. We are sorry to hear of the issues that you encountered in trying to get through to us. We take all comments on board. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Praveen2.8★Oct 2024

• "This was our 4th visit to Waterbird over the last couple of years."

  We love this lodge and the fact of its position lakeside. However we have noticed a bit of deterioration in a few places mainly around the kitchen cupboards where a lot of the coverings are coming away. Also a new kitchen litter bin would be appreciated after constantly putting the broken lid back on. These may seem petty gripes but we do pay quite an amount to stay there so feel it’s not too much to ask to put these things right. Overall though we would absolutely recommend Waterbird and hope to stay there in the future.

  Reviewed by Margaret4.4★Oct 2024

• "Third time staying at Waterbird, last stay 2022 New carpet in lounge area a vast improvement as well as new composite decking and railings which although smaller than before is still vast compared to all other lodges on site."

  New deck furniture with padded cushions available which is fab and comfy. Called maintenance as electric chair not working, was fixed that day but broke again the following day, didnt call them out again as became insignificant to be honest. Left a note to say check that and main oven at end of holiday as couldnt work it unless on high, We had a fantastic sleep in the double bedroom, but matresses in the the main suite and bunk beds need replacing very soft and springy but apart from that the lodge was great. Booked 7 nights this time and felt like a real holiday and a great break. ,

  Thank you for your repeat custom, it was wonderful to hear you have enjoyed another great stay at Waterbird Lodge. We do find comfort to be personal preference but do thank you for bringing this to our attention. The mattresses are checked regularly when the owners visit. It would be a pleasure to welcome you back again. Lake District Lodge Holidays Owner Relations. Property Owner

  Reviewed by Audrey4.7★Sep 2024

• "Excellent lodge, in the best location."

  the comfort of the lodge allowed us to enjoy the best of the location regardless of the weather. will definitely return in the future, the booking was easy - the access instructions first class. could do with better instruction on how to locate the lodge when on site - but defo a great place to stay with the family.

  Thank you for your kind comments. We are so pleased that you enjoyed your stay at Waterbird. We hope to welcome you back to the lodge in the future. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Mark4.4★Aug 2024

• "Lodge badly in need of upgrade- sofa worn and dirty - definitely needs ..."

  Lodge badly in need of upgrade- sofa worn and dirty - definitely needs replacing Bedding needs replaced Tv in bedroom not working Rust on shower room accessories and mirror Mould in bathroom blinds Kitchen cupboards poor condition Table in bedroom chipped and chair broken Crockery needs replaced- and glasses Weeds growing out of gutters Loved the location but disappointed in conditions inside the accommodation

  Thank you for taking the time to leave your feedback, and for bringing these points to our attention. We have spoken with the owner and please be assured that all of the points raised will be addressed within the next 7 days. Thank you. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Julie1.9★Aug 2024

• "We have been going to White Cross Bay for 30 years and love it."

  This was the third time we have stayed at Waterbird and it is simply stunning. The new decking is a great addition. It has the most amazing views and is very well equipped. We will be going again without doubt.

  Reviewed by Hazel5.0★Jul 2024

• "We had a fabulous stay at Waterbird for a long weekend."

  The views are amazing and the property is spacious with everything you need. There are a few areas that need updating/repair. Kitchen cupboards need updating, ensuite shower needs to be repaired/replaced and re-sealed. None of these would stop us returning! A hot tub would put the icing on the cake

  Thank you for your comments. We are pleased to see that you enjoyed your stay at Waterbird, and the views! We take all comments on board. Thank you The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Lesley4.1★Jun 2024

• "Fantastic location of the lodge, with amazing unspoilt views."

  Unfortunately the actual lodge is quite dated and shabby. Definitely needs updating.

  Thank you for your comments. We are pleased to hear that you enjoyed the views. We take all comments on board. Thank you- The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Rachel2.5★Jun 2024

• "This lodge is amazing!"

  we took my parents for a weekend away , it was spotless, everything you need including towels, kitchen cloths etc.. it was breath taking , would highly recommend this lodge.

  Reviewed by Wendy5.0★Mar 2024

• "Absolutely stunning lodge!"

  Must have the best location on the site. Huge decking area which actually backs onto the lake. Doubt you’d find a better view. Also it’s right next to the boat launch ramp so perfect if you’re paddle boarding or kayaking. On arrival we found the lodge immaculately clean, the place is lovely and light inside and there’s so much space. Two large double bedrooms, one has a lovely en-suite, plus a 3rd room with a bunk bed and a pull out extra bed which was perfect for us as we were two families sharing. Even with our excited kids zooming round there was loads of room. The kitchen had all the utensils and crockery you need, and a decent cooker and hob if you’re planing on eating in. Good sized dining table too. The location of white cross bay is perfectly slap bang in the middle between Ambleside and Bowness. Regular busses pick you up from right outside the park and it’s about 10 mins to either location where there’s an abundance of pubs, restaurants and shops etc. Thoroughly enjoyed our stay and will definitely be back!

  Reviewed by Vincent5.0★Feb 2024

• "Lodge has a view to die for but sadly that’s it , needs updating in places and ..."

  Lodge has a view to die for but sadly that’s it , needs updating in places and on arrival smells when opening door , nothing in lodge , washing up liquid, dishwashing tablets, salt, pepper absolutely nothing , no televisions in bedrooms , only kids room (bunk beds ) no lights on decking at night, , could be a lovely lodge just needs some love and home comforts saying that it is a rental lodge and I don’t think the owners use it , wouldn’t rent again as there is nicer lodges on white cross

  Thank you for your response. We are glad that you enjoyed the beautiful views that the lodge had to offer. We are sorry that you were disappointed in the lack of salt, pepper, washing up liquid and dishwashing tablets however this is a self catering property. The owners have now provided new salt and pepper condiments. In regards to the televisions, it does clearly show the bedrooms on the website and unfortunately there is no room to have a telly in there. We are sorry that you had trouble with the lighting on the decking, there is 4 lights under the gable end, 1 at the front door and around the sides. The switches for these are by the front door. We value all your comments and will make sure to pass them on. The owner relations team - Lake District Lodge Holidays Property Owner

  Reviewed by John3.1★Dec 2023

• "The carpet needed a good clean everywhere , it was very cold inside on our arrival ."

  The furniture did not smell the best , the bunk bed room stank awful . Sheets were not clean had to change them Noticed Cupboards facia started to peal in kitchen The positive is , it realy has the most amazing view of lake Windermere the decking was amazing . Overall we would wish to stay again but in the hope it would have cleaner carpets . It’s such a shame when travelled 6 long hours to get to the lodge you don’t provide a welcome pack not even a tea bag .

  Thank you for taking the time to provide this feedback. We are sorry to hear about the issues you encountered at the property. Unfortunately, as we weren't aware of these, we were not able to resolve them to make your stay more enjoyable. We will raise these points with the housekeeping team. We are glad that you enjoyed the property and it's view. Lake District Lodge Holidays Owner Team Property Owner

  Reviewed by Sylvia2.8★Nov 2023

• "This is our third time in Waterbird."

  We absolutely love it. It’s definitely location for us and it’s so peaceful. Views are fantastic. I’m sure we’ll be again.

  Reviewed by Margaret5.0★Oct 2023

• "Hi the lodge was very dirty when we arrived ."

  i had to clean all the kitchen and the bathrooms. i moved the bedroom curtain and found a used tissue and a hanky in the main bedroom not a great start. lots of chipped glasses and dirty pots . But the lodge location was perfect and the new decking area was a great improvment. We would definetly stay here again, just a shame about the cleaning .

  Thank you for your feedback. We are sorry to hear that the lodge was not as clean as expected upon your arrival. We will make our Housekeeping Team aware. We hope to welcome you back again. The Lake District Lodge Holidays Owner Relations Team Property Owner

  Reviewed by Angela3.8★Sep 2023

• "This was our second visit to Waterbird and the improvements to the outside area were immediately noticeable (new decking etc)."

  A lovely lodge in an enviable position with amazing views, well equipped and comfortable.

  Reviewed by Elizabeth4.4★Sep 2023

• "Excellent clean well organized site."

  The cabin was spotless and very well equipped. A great decking area but a little unfortunate that we were not able to use it due to the weather. We will definitely try to book again next year.

  Reviewed by Stephen5.0★Aug 2023

• "Stay was superb,accuracy of listing is also spot on."

  Only issue for us was the internet connection.

  Reviewed by Alfredo4.4★Aug 2023

• "Some of the kitchen knits were losing laminate veneer exposing mdf bored."

  One lounge vertical blind opened without handle on wrong side. Insufficient crockery for 6 so had to wash up after each meal. The user guide lacked ALL the info as missed games and dvd.Lacked a French press coffee maker.Not enough serving dishes, steamer, utensils. Bathroom vent fan should have 15 mins over run.No radio in second bedroom. No lamp in bunk bed room. No 'home welcoming pack'.

  Thank you for your feedback and comments. These have been passed to our maintenance and housekeeping team who will look into your points raised. Not all properties offer welcome packs, they are at the owners discretion. That said, we do hope you enjoyed everything the Lakes had to offer and went home having created lasting memories. Property Owner

  Reviewed by Jane2.8★Jul 2023

• "Beautiful place."

  Thank you for your kind feedback, we are glad to hear that you enjoyed your week. We hope to welcome you back. Property Owner

  Reviewed by Stephen4.4★Mar 2023

• "We have stayed in white cross bay for 23 years and Water Bird is by far the nicest lodge, it has amazing views over the lake and is so spacious."

  We would highly recommend it and can’t wait to come back.

  Great to hear that you had such a great break Hope to welcome you back soon Mike Property Owner

  Reviewed by Concetta5.0★Feb 2023

• "We had a lovely stay over New Year, Cabin is large and spacious."

  Beds are comfy. It is situated in a beautiful area on the lake with amazing views out of the living room window. A large decking area on the lake.

  Thank you for your kind feedback. We are glad to hear that you enjoyed your visit to Waterbird, and that you enjoyed the views. We hope to welcome you back again. Property Owner

  Reviewed by Kerrie4.7★Dec 2022

• "WOW!!!"

  !!!!!!!!! totally amazing place. After reading some recent feedback I was wondering what to expect. But This place is unreal !! The views are spectacular. The lodge has everything you need for a nice break. Overlooking lake Windemere you can actually touch the water from the decking. 3 good sized bedrooms with one on suite. Spotlessly clean with lovely décor to suit. Plenty of room in the kitchen area which is open plan with all the utensils required. Was easy to book on line and we will be returning again next year. Would highly recommend Thank you very much for a wonderful stay.

  Thx you glad you enjoyed it and look forward to seeing you in the future Property Owner

  Reviewed by Wayne5.0★Dec 2022

• "We love Waterbird."

  This was our second time in this lovely lodge. Although we agree with some other comments about it being a little tired in places mainly the kitchen area this didn’t take away from our stay. It’s so peaceful there and we have no doubt about staying there in the future. Location is fabulous.

  Thank you for your kind feedback. We are glad to hear that you enjoyed your stay in Waterbird. We hope to welcome you back again. Property Owner

  Reviewed by Margaret4.7★Nov 2022

• "Lodge looking a bit worn and decoration tired ."

  ..couch looked very grubby. Outside area /patio could have better furniture and be made more off because the view is amazing. Telly in bunkbed room not tuned in and the batteries in the remote for the fireplace have worn out. Would stay again but only for the view.

  Many thanks for taking the time to submit your valued feedback. We are sorry to hear that you found some areas of Waterbird in need of improvement and thank you for bringing your concerns to our attention. We will, of course, look into these matters straight away and apologise for any inconvenience caused during your stay. It is unfortunate you didn’t notify us of these issues during your stay as we would have resolved some of them at the time. We are delighted that you enjoyed the view from Waterbird and look forward to welcoming you back, should you decide to visit the area again in the future. Property Owner

  Reviewed by Kelly5.0★Oct 2022

• "The location of lodge was very good however cleanliness of lodge was poor, on arrival don't know what they clean the floors with but it was very slippery and my 84 year old mum nearly slipped on it,also countertops felt greasy, outside some of the decking is broken and a bit of a hazard as it is by the patio doors also could do with more lighting out there as very dark which i am sure is ok during summer nights but not very good when night are drawing in, definitely need updating."

  Thank you for your feedback. We are sorry to hear of the issues you encountered, had you made us aware the cleanliness was not up to your standard then we would have arranged for the cleaner to return to put things right for you. Noting your comments on the decking, we can confirm this has now been addressed. Please do accept our apologies for the inconvenience caused. It would be our pleasure to welcome you back in the future. Property Owner

  Reviewed by Kim3.1★Sep 2022

• "I have sent a email about are stay the location was perfect the lodge is getting very tired"

  Thank you for your feedback, we are delighted to hear you found the location of the lodge perfect! Waterbird really is in a fantastic location with amazing views. We have received your email and thank you for bringing your further comments to our attention and it is being looked into. We do hope you will return to visit us again. Property Owner

  Reviewed by Angela3.4★Sep 2022

• "Fantastic views comfy Lodge very clean would back again"

  Thank you for your kind feedback. Waterbird is a lovely lodge and we are glad to hear that you enjoyed your stay. We hope to welcome you again. Property Owner

  Reviewed by Stephen4.7★Jun 2022

• "Overall a really lovely property and the location is amazing, If there was one minor grumble it’s that it could do with a deep clean especially the cooker/oven and fridge."

  Also a bit of general maintenance as some of the doors didn’t fit correctly and the patio door on to the decking had issues, however when we did report the patio door somebody came out within 24hrs to look at it.

  Many thanks for taking the time to submit your valued feedback. We are delighted to hear that you enjoyed the property and location and have noted your comments regarding cleaning and maintenance. We are grateful for you bringing these points to our attention and will ensure they are followed up as necessary. We would love to welcome you back should you decide to visit again in the future. Property Owner

  Reviewed by Helen4.7★Jun 2022

• "Lodge is amazing with all the required facilities."

  Clean, tidy and with views to die for. The off site health club a welcome bonus for adults to relax.

  Thank you for your lovely review. The lodge is in an ideal location and provides a great base for visiting the local area. We do hope you will return and have another fantastic stay with us. Property Owner

  Reviewed by Franky5.0★Apr 2022

• "Everything was perfect, location was absolutely perfect view was amazing."

  Everything you need was in the cabin, washing machine, iron, hair dryer, full size fridge/freezer. Spotlessly clean good size bedrooms with one ensuite. Spent 3nights could have stayed longer, didn't want to leave. I would Deffo return in the near future. I have spoke highly to friends and family

  Reviewed by Diane5.0★Mar 2022

• "Superb setting on the lakeside."

  Windermere is close by and has some great cafes and shops. We were a family of 5 adults on an early spring break and the property was warm and comfortable. Our only disappointment was the third bedroom which has two bunk beds not suitable for adults (not shown on photos). Kitchen had minimal cutlery and crockery and a cafetiere would be nice.

  Thank you for your valued feedback. We are pleased that you enjoyed your stay. The website states that the third bedroom has childrens bunk beds, the matters of minimal cutlery will be passed to the housekeeper to look into, but we apologise for any inconvenience caused. We do hope you will return to enjoy another wonderful stay. Property Owner

  Reviewed by Timothy4.1★Mar 2022

• "An amazing property with the most stunning views I wish we could have stayed longer."

  Reviewed by Matthew5.0★Mar 2022

• "This lodge is all about location and it couldn’t be better."

  We have stayed quite a few times at White Cross now and Waterbird lodge is by far the best one yet. Very bright and airy and the views were fantastic. Lodge was very comfortable and spacious. Just myself being a bit picky but I do wish people would hoover down the sides of armchairs/couches. But otherwise everything else was superb. We would certainly book this lodge again.

  Thank you for your feedback. The owner will speak to the cleaner about the sofas and we apologies for any inconvenience this may have caused. We do hope you will return to enjoy another wonderful stay. Property Owner

  Reviewed by Margaret5.0★Feb 2022

• "Great lodge great loacation lovely and clean."

  cant wait to return

  Reviewed by Angela4.7★Feb 2022

• "Excellent location, very clean and spacious lodge overlooking Windermere."

  We were there during storm Eunice and it kept us safe ! We will definitely return!

  Reviewed by Russell5.0★Feb 2022

• "We had a lovely week at Waterbird."

  The location was perfect on the edge of lake Windermere. Accommodation was very comfortable with all the facility's needed for a perfect break. The weather was as expected but with hats and coats on we found some lovely walks, country pubs with views over the lakes. Will we go back to Waterbird? Defiantly

  Thank you for your positive and valued feedback. We were glad to note that you had a lovely week in the Lake District and that you enjoyed many of the walks and places to visit in the English Lakes. We look forward to welcoming you back in the future. Property Owner

  Reviewed by Julian5.0★Nov 2021

• "Wow, what an amazing place, I would say the lodge has the best view in White Cross Bay."

  I was a expecting it to be a little tired inside the lodge after reading the previous reviews so took a few cleaning products and air freshener, this was not required, the place was clean, inviting and very cosy on the cold October nights we stayed. I will definitely be booking again and would say to anyone reading these reviews, don’t hesitate, don’t let the previous reviews put you off it’s just perfect.

  Reviewed by Steph5.0★Oct 2021

• "The Lodge is in a superb position with stunning views across the lake."

  The lodge was lacking in finish for the price of the holiday - with damaged cupboard doors - internal freezer draw missing - on suite toilet seat requiring attention. All in all a relaxing break and these are minor issues but at the top end of the market these should be addressed and not left.

  Thank you for the review Mr Emms. Whilst delighted you enjoyed the location of the lodge and had a relaxing break, we are sorry to hear there were a some minor issues. We apologise for any inconvenience caused and we can tell you that these will be addressed on the next changeover day. Thank you and we hope to welcome you again in the near future. Property Owner

  Reviewed by Bryan5.0★Oct 2021

• "Beautiful location, disappointed with cleanliness and upkeep of lodge grubby three piece suit, mold on kitchen worktops, thick mold in en -suite shower ,carpets throughout badly marked, windows dirty."

  on arrival musty smell had to purchase febreze air mist to get rid of odour

  Thank you for your feedback, Mr Lee. Waterbird Lodge is in a fantastic location with views that are not to be missed. We are sorry a few things were not quite right for you. We can tell you that the owner is aware of your comments and any issues will be addressed. Thank you for bringing these matters to our attention and please accept our apologies for any inconvenience caused. On a more positive note, we do hope that you otherwise enjoyed your stay. UPDATE: The Owners would like to say that having stayed at their lodge over the weekend, all issues have been addressed - Including a professional carpet clean and maintenance of decking. The owners take great pride in their lodge and are keen for guests to enjoy it as much as they do. We look forward to welcoming you and many more guests in the near future. Kindest regards, Lake District Lodge Holidays. Property Owner

  Reviewed by Chris3.8★Sep 2021

• "Having stayed in waterbird 2 years ago we were all excited to stay again, this time we took our own sun loungers as we knew this was the one item that was lacking."

  However the lodge itself was disappointing, This isn’t a cheap lodge to rent and in my opinion not one penny is reinvested for the guests, the cream carpet in the living room is so stained and I could smell dog pee throughout, the living room furniture is also very badly stained, the mattresses are desperately needing changed and the middle room again badly smelt of dog pee. We had a spiders nest in the living room which was removed my the cleaner who was lovely, the living room blinds were broken and a girl did come to measure up for new ones one morning which had been pretty arranged. The television broke the first night any took until Thursday to be fixed and with no tv in either of the double bedrooms this was a major issue. The wi-fi is very very poor in the lodge and my son in law actually had to drive round the park to download films to his laptop to watch at night despite four calls for assistance and to get signals checked. The outside railings and glass fronts was filthy on both sides spoiling the view when actually sitting at the waters edge and the outside living room windiws were covered in grease and hand prints. I was so disappointed as we brought family and paid a lot for this lodge, the owners need to reinvest for the guests and not just reap the benefits as the lodge is really tired, the decking is damaged in parts the railings badly need stained and maintained and the metal furniture is rusty and well past it’s day. Very very disappointed and felt let down that we paid a premium at these times and in my opinion not one pillow or cushion looked or felt like it had been upgraded in two years never mind tile grout or carpet. Owners shouldn’t be complacent, yes you have the view but certainly not the facilities. With newer and more modern lodges available in the park, this was so overpriced and lacking basic expectations.

  Thank you for the review and we are so sorry to hear a number of things were not quite right for you. We shall certainly look into all you had said and address any issues accordingly. We are disappointed that your lodge experience was not the same if not better than your last and we will do all we can to make sure something similar is not repeated. Thank you for letting us know of these matters and please accept our apologies for any inconvenience caused. On a more positive note, we’d be delighted to welcome you again and we are confident you will have a great time from the moment you arrive. Property Owner

  Reviewed by Audrey4.1★Sep 2021

• "We have stayed at the Waterbird for the past two years."

  The lodge is in a fantastic location and the views are superb and we love being on the Marina. The park is very family friendly and has great facilities including a lovely restaurant. When we arrived at the lodge we were greeted with a lovely welcome bag of treats, this was a nice addition , The lodge is comfortable and has a large decking area to enjoy the views. Unfortunately inside of the lodge is very tired and needs updating, I reported a list of issues last year and it was similar if not worse this year. It’s nothing major but massively let’s this lodge down, the carpets are dirty and stained as well as the sofa - this was the same as last year. Some of the blinds are broken and discoloured, the kitchen cupboards are coming away around the cooker and the kitchen cupboard doors are different shades after some being replaced . Majority of the curtain hooks were falling out of the wall. Chair covers have been added to cover the old dinning chairs but the covers kept coming off when sitting on them. The sofa and chair are electric recliners, we had to switch them off at the wall to avoid our children being hurt. A coffee machine would be a lovely addition to the kitchen maybe a Tassimo or something similar. The decking and outdoor furniture is tired and could with painting and tidying up. Overall we had a lovely holiday, as we did last year, the location and space is what attracts us to this lodge. We have already booked the Waterbird for next year but unsure if we will return following year if the lodge is still the same condition, we don’t feel we are getting value for money or that luxury feel. The prices for this lodge have increased massively over the past two years, but I can’t see any improvements to this lodge. As a loyal returning customer of Lake District lodges and in particular the Waterbird, we have previously received 10% off our booking, but due to the company merging this has now been stopped, a new loyalty scheme has been introduced but I’m not impressed with it. I hope you find this feedback constructive.

  Thank you for your feedback, it is lovely to hear this is your second visit. Nothing your comments, the owner would like to advise work is being carried out on the lodge from October when we move into the quieter months. Due to lockdown and then back to back bookings, we are limited on how much work can be carried out. However, the owner would like to reassure you that all will be resolved for when you return next year. Thank you once again and please accept our apologies for any inconvenience caused. Property Owner

  Reviewed by Emma3.4★Aug 2021

• "Had a great holiday in a superb location and lovely lodge."

  The lodge position was perfect and very comfortable. Everything we needed was provided including a slow cooker which was very useful and the welcome pack was a lovely touch. Only criticism would be stains on carpet and one recliner not working. Would definitely return thank you!

  Thank you for your feedback, we are delighted to hear of how much you enjoyed your stay in the lodge. Thank you for your cleaning and maintenance comments, we can confirm the stains are being looked at today and the reason the recliner wasn't working is due to it not being plugged in. It would be our pleasure to welcome you back. Property Owner

  Reviewed by Angela5.0★Aug 2021

• "What an amazing place to stay."

  Absolutely stunning! We have been coming to White Cross Bay for about 25 years and Waterbird exceeded our expectations. It is a beautiful lodge in a fabulous location with wonderful views. Very spacious and well looked after. It has everything you need. We loved the hamper! Wish we could have stayed longer. We had a brilliant holiday

  Thank you for your feedback, we are delighted to hear of how much you enjoyed the lodge. Waterbird Lodge is truly spectacular with a fantastic view that is not to be missed. It would be our pleasure to welcome you back. Property Owner

  Reviewed by Hazel5.0★Jul 2021

• "Great lodge loads of space massive veranda beautiful views could do with a ..."

  Great lodge loads of space massive veranda beautiful views could do with a little updating only 10 minute jobs but overall a really lovely lodge

  Reviewed by Michael5.0★Jul 2021

• "Absolutely stunning holiday home, the view is just perfect, the lodge is spacious and the welcome pack was a lovely thought on arrival."

  I would definitely recommend it to family and friends. The only thing I could suggest would enhance the experience would be the addition of a hot tub on the decking area. Would love to return if prices are not over inflated (which they seem to be for next year sadly). Few small maintenance issues to be looked at as previously mentioned by guests but otherwise this is just perfect and we thoroughly enjoyed our stay in this beautiful lodge.

  Thank you for your review. We are pleased you had a lovely stay at Waterbird Lodge and we will look in to your comments further. I regret due to the parks infrastructure they are not allowing any new hot tubs to be placed on lodges within the park. We look forward to welcoming you back in the future. Property Owner

  Reviewed by Joanne4.4★Jun 2021

• "Wow. What more can be said about the view than this!"

  A beautiful, lodge well set out and a fabulous decking overlooking the Lake. We had a wonderful week and didn't want to come home so we have booked it again to overcome our disappointment at having to leave. It was pretty perfect and the addition of some sun loungers would be the icing on the cake to take advantage of the location of the decking. We had a couple of maintenance issues (the patio door locking mechanism went which meant the lodge could not be secured) but the team arrived quickly out of hours to secure it and returned to fix it for the next guests as we departed. Also the fan oven setting did not work so it took 3 x what it should to cook anything (fan setting alone worked but not with the heat selection on which was bizarre) and maintenance assured me this would be fixed for my next visit. All in all absolutely loved it!

  Thank you for your review, we are so pleased to hear of how much you enjoyed your stay. We are sorry you encountered a few maintenance issues and we thank you for bringing them to our attention so we could resolve them for you. Waterbird is an incredible lodge and one of our most popular lodges with a view that is not to be missed. We look forward to welcoming you again later in the year. Property Owner

  Reviewed by Joanne4.7★Jun 2021

• "View was incredible!"

  However, the furniture on the decking area was not. Rusty metal furniture with the paint flaking off. Not great with young kids. Needs replacing. Property although nice, was tired in places. Kitchen cupboards need some attention, shower in en suite only had one setting… hot! Dressing table stool had a leg hanging off. The sofas are recliners, we had to switch them off as my kids wouldn’t stop playing with them. One of the arm chairs is remote control and goes completely up, which although my kids found fun… was not very child friendly with my younger child especially, the mechanics which are on view under the chair. This needs to be considered when hiring lodge out for young families. Also, lack of information… the lodge really was missing an information pack… a welcome… some site info and local info. There was nothing. First lodge we’ve visited where there wasn’t some sort of info left for visitors. Overall, the view saved the day, as it made all of the above bare able and made up for it. We did have a lovely stay and would recommend the lodge because of its positioning. But owners need to look at areas of lodge that need attention.

  Thank you for leaving a review following your recent stay to Waterbird Lodge. We are sorry to hear a few things were not quite right for you and your family. Please accept our apologies. We will check the lodge for any issues and address these accordingly. Whilst we note all you say regarding the sofas, the lodge is advertised as having recliners and for many is an added comfort. We can tell you that due to covid, for safety reasons the information folders were removed from all lodges. These will, in time, be put back in although until then we can only apologise for any inconvenience caused. Thank you for bringing these matters to our attention and we do hope that you otherwise had a great stay. Property Owner

  Reviewed by Anneka3.8★Jun 2021

• "The lodge could do with some TLC there are slates missing off the blinds above the patio doors."

  The living room chair has black like grease marks on from someones head,one of the chairs does not recline as the light is out on the power pack,the rack in the one bathroom and radiator are rusty, there is a sign saying only one vehicle can park at the lodge and when i booked was told two vehicles could park, there is a plinth in the kitchen that sticks out. The grill tripped the main electricts and we had to reset them from outside the lodge. The view from the decking and decking was fantastic.

  Reviewed by Kevin3.4★Jun 2021

• "The lodge location is unbeatable, the Lodge in the main, is lovely, I did however, leave a note for Maintenance, as there were, a few bits that needed attention."

  That said it didn't spoil our holiday unduly, but it would benefit, from a little T.L.C.. However , on our day of departure, we experienced, a problem with our car,and had to vacate the lodge, and sit in our car, while we waited for RAC to arrive, because it was after the 10am departure time. But when your cleaning staff arrived, they very kindly offered us a cup of tea, and allowed us to use the bathroom, excellent customer service, well done to them, two lovely ladies, many thanks to those concerned, Regards Pat&Brian Taylor. May 2021

  Thank you for your feedback. We are delighted to hear you enjoyed your stay at Waterbird Lodge, the lodge is in an incredible location with views you cannot miss. We confirm the maintenance issues you have reported have been resolved and we thank you for bringing these to our attention. We very much look forward to welcoming you back to our lodge once again. Property Owner

  Reviewed by Pat3.8★May 2021

• "Loved our stay at Waterbird."

  The cabin was brilliantly positioned on Lake Windermere. The park was accommodating and the location of the park was perfect. We will definitely be visiting again. What did you enjoy most about your stay? Views from the cabin What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Day out to Lake Windermere and the ferry

  Mr Faz RasoolOct 2020

• "We had the best weekend in this superb lodge."

  The facilities were excellent and the location could not be better. What did you enjoy most about your stay? Lakeside location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walking up Troutbeck Tongue

  Mr David MillsOct 2020

• "Beautiful lodge with stunning views."

  Secure decking area was wonderful for us and our dog. We had a very relaxing stay at Waterbird. The lodge is beautiful and well equipped. We had one issue with the electric oven ,maintenance gave us instructions on what settings to use but It still didn What did you enjoy most about your stay? Great weather and location of lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walks around While moss rydal and Grasmere

  Thank you for the review, Patricia. We are delighted you enjoyed your stay at Waterbird. This is a spacious three-bedroom lodge with fantastic lake views. A wonderful place to stay. Noting you had problems using the oven, this has been checked and is working efficiently. We are delighted you would like to return and look forward to welcoming you. Property Owner

  Mrs Patricia AtkinsonOct 2020

• "A beautiful & spacious lodge in a magical position overlooking the marina & lake."

  The interior of the lodge is really homely and the bedrooms are spacious and not tight & compact unlike some of the other lodges we have stayed in. The decking area is large open and private and was great for our little dog Daisy to roam about on as it is totally enclosed. Suffice to say we are booking our next stay at this beautiful lodge. Also it was really nice to receive a mini hamper on our arrival which was very much appreciated. The lodge is a credit to the owners. Thank you & see you soon. Martin. What did you enjoy most about your stay? Peace tranquillity and a change of venue What one experience (e.g attraction, walk, day out) would you recommend for our future guests? No need to go anywhere the lodge views give you a change of scenery. Although we always love a visit to Grasmere.

  Mr Martin HicksonOct 2020

• "Love it here, the best view on Lake Windermere."

  The lodge is lovely too, can What did you enjoy most about your stay? The view What one experience (e.g attraction, walk, day out) would you recommend for our future guests? If you can, climb a mountain

  Mr Nick MorrisSep 2020

• "This is our second stay at Waterbird."

  The location is excellent with great accommodation and stunning views of Lake Windermere. It What did you enjoy most about your stay? The fabulous views across the lake from the decking. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole

  Mr John SwainAug 2020

• "Stayed at waterbird Lodge from the 24/07 for a week lovley location but needs a few maintenance issues addressed in the kitchen and the decking areas ."

  All in all nothing that really affected our time there white cross bay is a great park also having stayed at both limefitt and fallbarrow this was my favourite due to location for walks and right in between ambleside and windermer. What did you enjoy most about your stay? Lake view What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walk into ambleside

  Mr Thomas MurrayAug 2020

• "The lodge was in an excellent condition."

  It was clean, bright and airy. Looking out over the lake from the spacious deck was a delight. The location was great for exploring Lake Windermere.The booking process and customer care were excellent. What did you enjoy most about your stay? The view What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Fell Foot

  Mr Chris StanburyAug 2020

• "Are stay was great the weather played a big factor in that as it was sunny most of the week, the lodge was very clean but a bit run down in places I am assuming it What did you enjoy most about your stay?"

  The Lake District What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole lots of activities and close enough to walk

  Thank you for your review, Collette. We are delighted to hear you had a wonderful week staying at Waterbird Lodge. The views are fantastic! Noting your lodge suggestions, we will pass these on to the owners for their reference although as far as we are aware the lodge is being spruced up at the start of September. This really is a great place to stay and we are delighted you thought so too. Thank you for your great comments and we look forward to welcoming you again soon. Property Owner

  Mrs Collette GreenAug 2020

• "This lodge is fantastic."

  We thoroughly enjoyed our stay and would definitely return! The lodge itself is beautiful and has plenty of space. It sleeps 7 and whilst we had 6 of us and a baby, we didn What did you enjoy most about your stay? Relaxation and views What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Due to the weather we didn?t get to do much so could only recommend a walk into Bowness

  Thank you for the review, Christina. We are delighted to hear you enjoyed your stay at Waterbird Lodge. This delightful three-bedroom holiday lodge has fantastic lake views and the lodge; spacious, super equipped and beautifully presented. A fantastic place to relax! Thank you for all you have said, and for raising a few things with us ? we shall follow these up. With that said we will pass on your comments relating to the park to the park management for their reference. Waterbird is an excellent place to stay and we are so pleased you thought so too. Property Owner

  Mrs Christina ParksFeb 2020

• "What an amazing lodge."

  We had such a lovely Christmas in this lodge. So relaxing & views that cannot be beaten. On arrival easy check in. Large spacious lodge. Very clean. (Have never stayed in an LDLH lodge that isn't. ) Couple of issues that were resolved as soon as the office reopened. A few maintenance issues which we highlighted & will hopefully be rectified in this lodge during shut down. Beds extremely hard but suppose that is personal preference. Visited the onsite bar / restaurant. Nice relaxed atmosphere. Wouldn't hesitate staying here again & have recommended to others. Look forward to my next LDLH break in March. What did you enjoy most about your stay? The views & relaxation What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Visit to Bowness. Abundance of fab bars & restaurants

  Thank you for your review, Karan. We are delighted to hear you had a lovely Christmas at Waterbird Lodge ? and we were pleased to address the issues raised during your stay. Your further comments have been brought to the lodge owners? attention and they are looking into these. Thank you for letting us know and please accept our apologies for any inconvenience caused. Despite these we are so pleased you enjoyed your stay. Waterbird is beautifully presented and has stunning lake views! It will be a pleasure to welcome you again soon. Thank you. Property Owner

  Mrs Karan LockeJan 2020

• "Arrived late teatime on Friday, directions to Lodge were easy to find even in the dark."

  The park had made a tremendous effort to celebrate Halloween with a lot of activities for the children. Our Lodge was in a perfect location to enjoy the stunning views especially in the early morning and early evening. We didn't need to use our cars once there. as we enjoyed walking and hopping on and off the bus (every 20 minutes) to get to other places within the area. I would most certainly recommended this Park, so much in fact that I am returning again at the end of November. What did you enjoy most about your stay? Just being with family and enjoying quality family time, in a location that was perfect What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Brockhole and a fabulous walk from Whitemoss to Ambleside via Rydal Caves

  Thank you for your review Pat, we are so pleased to hear you enjoyed your stay in this wonderful lodge. Waterbird is a simply stunning 3-bedroom lodge which uniquely sleeps up to 7 guests and has the most spectacular views that can be enjoyed from within the lodge and the large decking. We are delighted to hear you have already booked to return and thank you for recommending us to others. Property Owner

  Mrs Pat SayleNov 2019

• "We had a terrific week apart from weather, it didn't matter as we couldn't have had a better lodge and the position off it."

  Everything was perfect with it and would recommend it highly. Our wee dog didn't even want to leave. What did you enjoy most about your stay? Lodge and position What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Going into Bowness, plenty shops and restaurants

  Mr Andrew HenryOct 2019

• "We found The Waterbird to be very comfortable and spacious."

  It has a very large deck area which is totally secure for letting the dog free. The best bit is that the deck is right up to the waters edge. All in all a good base for the lakes, but bring your all weather gear! What did you enjoy most about your stay? The deck What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Grasmere Lake

  Mr Alan SnookSep 2019

• "What can I say, this property is absolutely beautiful."

  The views of the lake were a dream and my whole week there was fabulous. I will definitely be booking this lodge again. It is spotless What did you enjoy most about your stay? The views What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The walk to Ambleside

  Mrs Alison CooperSep 2019

• "Perfect in every way, dream location very comfortable lodge."

  Hopefully we will book again soon. Oscar our little Shih Tzu loved it too. What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Windermere is my fave

  Mrs Sharon LeeJul 2019

• "We stayed here for four days it was the perfect place to relax."

  I felt the best position too. Very clean and up to date. We had a smoke alarm battery run out one call and a man was there at once just perfect. Would definitely stay here again. What did you enjoy most about your stay? The view What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We went up to Keswich which was lovely too.

  Thanks for your review Maria. We were delighted to hear you enjoyed your stay and rated every aspect as 5 out of 5. We agree that it is a wonderful place to stay with views to die for! We look forward to welcoming you back in the future. Property Owner

  Mr Keith HudsonJul 2019

• "On arriving to white cross bay the reception staff were very friendly and gave me a map of the park and position of waterbird lodge , so off we went to find it which was pretty easy ."

  I walked up the lodge steps onto the balcony and already was saying ,"wow " to the views . Inside the lodge is absolutely fantastic , it was beautiful and clean ,very light and furnished tastefully. It had everything we needed (except a tin opener ) but apart from that we had all we needed . The views are stunning , such a lovely place to just chill sit and just be . We took our adorable little dog who loved it just as much as we did . I will certainly go back again , it was at the top end of our budget but my goodness I'm so pleased I booked waterbird. What did you enjoy most about your stay? The views over lake windermere What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Walking up into the hills and looking back down to windermere , it takes your breath away .

  Mrs Mandy GreenJun 2019

• "An excellent location, arrival info and access spot on."

  Lodge superb! Better than we had hoped for! What did you enjoy most about your stay? The peacefulness. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Exploring the other lakes!

  Mr Ian KerrJun 2019

• "Beautiful place and we thoroughly enjoyed our stay."

  Our lodge was very well maintained and perfect setting.Thank you Lake District Holidays. What did you enjoy most about your stay? Beautiful scenery and home from home What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Trips on boats

  We are so delighted to hear you thoroughly enjoyed your stay in this spectacular lodge Lisa, thank you for your excellent review and ratings. Waterbird is a beautiful three-bedroom lodge with its unique setting to sleep 7, it is the perfect lodge for the whole family. Located directly on the waterfront, its views speak for itself. There is no wonder since joining our portfolio, Waterbird is becoming a firm favourite amongst our guests. We hope to welcome you back in the future for another wonderful stay. Property Owner

  Mrs Lisa GleaveJun 2019

• "Amazing views over lake Windermere , this lodge is in a perfect location."

  It was furnished with everything you needed, very homely. Amazing stay and would definitely recommend . What did you enjoy most about your stay? The views What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Boat ride

  Mr Jonathan CristiniJun 2019

• "This lodge was amazing, the pictures don What did you enjoy most about your stay?"

  Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The views

  Mrs Lucinda ClaytonJun 2019

• "We booked the day we arrived, the location was so surprising, right in the waters edge, the patio area was massive, the lodge itself was lovely and comfortable and immaculately clean."

  Will definitely book it again. What did you enjoy most about your stay? The location of the lodge What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Fab for photos

  Thank you very much for your fantastic review and ratings, we are so pleased to hear you enjoyed your stay at this very popular lodge. Waterbird offers uninterrupted views across Lake Windermere and is not one to be missed! With three bedrooms and the space to sleep up to 7 guests, Waterbird Lodge is very popular amongst families. We hope to welcome you back in the future for another unforgettable stay. Property Owner

  Mrs Audrey KiltieMay 2019

• "We enjoyed our stay at the Waterbird Lodge."

  The staff were very friendly and helpful at the leisure facility. Overall, it was a great value for money and we were very surprised with the beautiful view from the lodge. Would recommend to anyone who would want a relaxing holiday. What did you enjoy most about your stay? The scenary and Great view of the lake What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Great views from our hike and great local activities

  Mr Rommel AbadMay 2019

• "Beautiful lodge set in the most stunning location."

  ..with an amazing view ...had a fab week ....can't wait to come back. What did you enjoy most about your stay? Location What one experience (e.g attraction, walk, day out) would you recommend for our future guests? loved walking to low wood bay most days for lunch...

  Mrs Jane AdamApr 2019

• "Lovely lodge perfectly situated on the edge of Windermere."

  Furnished to an extremely high standard and very comfortable. We will certainly re-book for future Lake District visits. What did you enjoy most about your stay? Views and comfort. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Rydal waters

  Thank you for your excellent review Maria. We are delighted to hear you enjoyed your time at this beautiful lodge and we look forward to welcoming you back. New to our portfolio, Waterbird Lodge is a spacious 3 bedroom lodge with unforgettable views across Lake Windermere. A truly wonderful place to stay all year round. Property Owner

  Mrs Maria StimpsonMar 2019

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