The Stables

8 Customer Reviews

• "A charming stable cottage in an idyllic village equipped with everything we needed for our stay and keeping to it's original features with bags of history."

  I visited The Stables with my two children and we absolutely loved our stay. The cottage is equipped with all the modern amenities. Our host was extremely helpful and informative - definitely recommend!

  Thanks for your kind review. I am glad you enjoyed your holiday. Yes there is a good history to the property and the village itself. Property Owner

  Reviewed by Aamir5.0★Oct 2024

• "Great property."

  2nd time staying. Very warm and cosy. Lovely to have 2 showers and 3 toilets…one being down stairs. Quiet place. Amenities very good. Village has its volunteer run shop,post offiice , library, shop is very well stocked and wants for nothing. Further shops in Colne. Andrew the owner is super nice …he leaves his number if there are any issues…. After 2 visits we still don’t an issue. We are planning a 3rd stay for spring if availability allows. Lovely place and you won’t be disappointed

  Thanks for your lovely feedback. It was a pleasure to see you both again this year and I look forward to welcoming you back next year. Yes our village facilities are very good and community owned and run. My adult grandchildren have cottoned on and are regular visitors as well. Property Owner

  Reviewed by Tanya5.0★Oct 2024

• "We arrived to the property and the owner was in the home which he admitted had not been cleaned as his 'help' had not arrived."

  There were hairs in the ensuite sink, crumbs and dog hairs throughout the entire property and the kitchen sink and worktops had not been cleaned. The ensuite shower cannot be used as the water does not get hot. The barbecue had not been cleaned. There is a broken chair on the patio which cannot be used as it isn't safe. There was a blockage within the manhole cover which caused the downstairs to become flooded via the toilet with waste water soaking into the carpet. The owner left us to clean this up after the flood and did not check on us at all after he had arranged for the blockage to be cleared. We were charged for the drainage company costs and money taken from our account without our consent. The blockage was blamed on us with no proof that we had done anything to cause it

  Thank you for writing this review, I was very disappointed to read your feedback. I was in the Stables just completing the preparation myself for your arrival. I was not aware what time you were arriving. The property had been vacuumed and the work surfaces cleaned. I would have gladly carried out a further clean had you contacted me to request this. Likewise, I would have shown you how to increase the temperature of the shower from its standard pre-set status. The barbecue was clean but inevitably shows natural signs of use. The garden chair has also been replaced; one small slat was broken. Your wife contacted me on Wednesday evening to tell me the downstairs toilet was overflowing with a combination of toilet and shower waste. She agreed she had been flushing baby wipes which were quite visible. I managed to halt the overflow with a plunger and then summoned an emergency drainage engineer who was able to clear the blockage in the dedicated pipe from the toilet to the manhole. He again noted wipes were present. You have his report as evidence of this. I then provided towels and sheets to soak up the overflow and left a dehumidifier to dry out the carpet overnight. I looked for you the following afternoon to check but unfortunately you were out. You left the following morning without returning the key personally as most guests do. This usually gives an early opportunity for feedback. Had I seen you before you left, I would have advised you that I would contact Sykes about the good housekeeping bond due to the charges I incurred because of this. The total cost to me was £270. As a gesture of goodwill to your family I only asked for half of this sum to be charged to you. I also waived the labour costs and made you a payment in lieu of a further clean you did not give me the opportunity to carry out, whether or not it was necessary. I am sorry you did not experience the stay you were expecting but I hoped that you would appreciate my prompt response and generosity in halving the charges I incurred due to the overflow. Property Owner

  Reviewed by James2.2★Aug 2024

• "What an absolute pleasure staying here."

  I don't think the photos do this cottage justice. Modern, spotless with every possible level of equipment to make this a home from home. The host was extremely helpful. Gave us a tour and explained how everything worked and then left us to our own devices.

  Thanks for your generous feedback which is of course very welcome. I always like to meet and greet guests and try to be available whilst not intruding into anyone' time at the Stables. Property Owner

  Reviewed by Patrick5.0★Jul 2024

• "Good holiday cottage with everything that you need."

  Parking can be interesting but it is off road. I have known a more comfortable sofa but we did pick this cottage for the walking and visiting. A bread knife would have been useful but overall we enjoyed our stay at The Stables.

  Thanks for your helpful feedback. I will sort the breadknife. Perhaps some more cushions might help? I will follow up. I hope you conquered the Three Peaks. Property Owner

  Reviewed by Sue3.8★Jul 2024

• "My friend and I enjoyed our stay at the stables and would consider going again."

  It was clean, comfortable and lovely modern kitchen/diner.The only thing would be the lack of patio use, it needs updating, but to be fair, to our host Andrew, our british weather hasn't been the best for doing outdoor work. Andrew was friendly and easy to talk to.

  Thanks very much for your feedback. I am glad you both enjoyed your stay in Trawden. Yes the weather isn't always on our side but the patio is ready to receive the barbeque and chimenea when the warm weather arrives. Property Owner

  Reviewed by Janice5.0★Jun 2024

• "We really enjoyed our long weekend at The Stables."

  The accomodation was beautifully presented and clean. Andrew was a welcoming host and very informative. We would highly recommend a stay here.

  Thanks very much for your feedback. I am glad you enjoyed your weekend and made use of our community owned facility, The Trawden Arms. Property Owner

  Reviewed by Dawn5.0★Jun 2024

• "We had a week at The stables it was beautiful and absolutely spotless, home from home had everything you needed, and the host Andrew was a lovely man couldn’t do enough for us , we had a little issue with the plumbing but was dealt with straight away."

  I would recommend the stables and will definitely return thankyou Andrew.

  Thanks very much for your kind feedback. I am glad you all enjoyed your stay and that things work out as you hope. Property Owner

  Reviewed by Angie5.0★Mar 2024

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