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"Notified about problem with hot tub on arrival told it would be ok next day it ..."
Notified about problem with hot tub on arrival told it would be ok next day it didn’t work for the whole of our stay we were told to use tub in empty lodges next door on Wednesday but no outside lights on so unsafe on Thursday offered use of tub 3 lodges away but don’t wish to walk around site in dark in swimwear in 4c temp very poor service we go there for the use of hot tub which we couldn’t use for our entire stay, they knew there was a problem we should have been offered alternative accommodation there were plenty empty lodges - we reported problem several times but nothing done, not even any compensation very very poor service after 6 visits sadly we won’t be back
Reviewed by Jennifer1.9★Nov 2024
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"Rowan Lodge is the 2nd to last lodge on the right."
Lovely accommodation that has everything needed for a week or more stay. Hot top was always hot and easy to use.
Lots of stunning places to visit including Rutland Waters, Exon, Stamford and other “chocolate box” villages.
Would highly recommend.
Reviewed by Lynne5.0★Oct 2024
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"The location of the lodges on the site is well thought out."
You would never think anyone else was around outside of the lodges. Staff very friendly, very helpful.
Just be aware if your on EE reception is terrible
Reviewed by Dean4.1★Aug 2024
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"The whole site was absolutely amazing and so peaceful!"
! The Lodge was of an excellent standard and provided everything we needed. It was also great value for what we got. All the staff were so friendly and we slept so well!! The location was spot on with easy access to lots of amenities and places to see. We will definitely return.
Reviewed by Margarita4.7★Jul 2024
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"Could not fault this amazing gem of a lodge , the photos were great but in reality it was better still , we will definitely return again at some point in the future , and so many places to visit local too ."
The little treats left for us were a lovely touch too …. Highly recommended by all of our party thankyou
Reviewed by Fiona5.0★Jul 2024
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"Very friendly and happy to help in any way."
You feel as if you are in the country with peace, quiet and of course the great hit tub
Reviewed by Joy5.0★Jul 2024
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"Very nice site polite and helpful people lodge was nice but let down by poor ..."
Very nice site polite and helpful people lodge was nice but let down by poor house keeping dust and old food remains in between cushions crumbs left on top of toaster the oven had burnt food still on the shelves shower screen had one set off wheels completely out off the track door and draw handles loose locked in bathroom for five minutes due to loose door lock out of 3 tv;s you could only watch one bedroom tv stuck on one channel only and in the other bedroom tv aerial problems advertised has a luxury lodge these things spoilt it for me
Reviewed by David2.5★Jul 2024
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"Beautiful lodge, would definitely recommend and we will be booking again in the future"
Reviewed by Christina5.0★Jun 2024
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"One of the best lodge in Uk and very comfortable, sure I will back later"
Reviewed by Mahabad5.0★May 2024
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"Fourth trip to this site and the third different lodge."
They have been near identical apart from one building being a mirror-image of the others.
Missus is already asking when we will go back.
Equipment and facilities in the lodge are excellent and of a better standard than we have at home.
Staff welcoming but non-intrusive.
Reviewed by Robert4.7★May 2024
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"The lodge was exactly as stated, and the extra touches of luxury made it a very enjoyable stay"
Reviewed by Trish4.7★May 2024
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"Super location."
Top quality accommodation. Hot tub in private garden. Will be back again.
Reviewed by Rob4.7★Apr 2024
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"Great time All good"
Reviewed by John4.7★Mar 2024
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"Rowen lodge was fantastic and just what we wanted/ needed."
Everyone we spoke to was more than happy to help and so friendly! The facilities In the lodge were better than we could have thought. We really really loved the heated flooring, many bonus points. There was everything you needed to cook i.e. pots pans, cutlery. MY partner had 1 comment of maybe include more than 1 frying pan. However, didn't affect our stay plus who really cooks that much aha. The swimming pool was a great addition, but do bear in mind it is chilly water. Again, will not effect your time. THE HOTTUB IS THE BEST THING! Of an evening laying the in hot tub looking up at the stars was so beautiful. We will 100% be booking to come back in warmer weather. The local villages were so peaceful and beautiful to explore. Would highly recommend.
They also have a park onsite with camping spaces and motorhome hook ups. We didn't try but a couple times a week there is a café open which seemed to have a great menu and prices.
Reviewed by Malley5.0★Jan 2024
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"New Cushions for settees req, not very comfortable ones already in."
Reviewed by Marie5.0★Nov 2023
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"My second visit and not my last it was great"
Reviewed by Ian4.4★Aug 2023
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"It was our first time here and the stay was just amazing."
The lodges were clean and had everything we needed.
Thank you!
Reviewed by Tanisha5.0★Jun 2023
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"Great place to use as a base to tour around the area."
Very clean, very quiet, well appointed cabin. Any minor problems were dealt with very quickly by very friendly staff. Excellent food in the on site cafe. Would highly recommend it.
Reviewed by Michael4.7★Jun 2023
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"Lovely clean hot tub and lodge."
Peaceful location on a nice secluded site. We enjoyed a relaxing week. Thank you.
Reviewed by Martin4.7★Jun 2023
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"Great place to stay , every thing we needed , will stay again ."
Reviewed by Nick5.0★May 2023
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"We (family of 4), had a long weekend at Rowan Lodge and we couldn’t have been happier."
The lodge itself was well equipped, spacious and warm. The double bed was a bit squeaky but, we coped. The hot tub was fantastic and being able to hire the pool for a private swim was amazing. Location was perfect for exploring around the area, Oakham, Stamford and Rutland Water all within a short drive. All in all, a lovely stay and one which we’ll hopefully repeat soon. Thank you.
Reviewed by Jonty5.0★Feb 2023
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"We had a lovely stay."
The place was beautiful, clean and very comfortable. The staff was very helpful and friendly. Massive thanks for booking us in at the last minute and making sure everything was ready for us in a few hours.
Please do visit again soon Nosizo, thank you for your lovely feedback, I’m glad to hear that you enjoyed your stay.
Property Owner
Reviewed by Nosizo5.0★Jan 2023
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"Overall we had a fantastic stay in Rowan Lodge."
It was spotlessly clean and all communication prior to our stay was brilliant. Check in and out was very easy and all staff were friendly and welcoming.
Only three very small comments:
Would it be possible to have recycling box/bin in the accommodation to make recycling easier,
The patio paving slabs would benefit from a clean as they were a bit slippery and green,
We felt it would be fairer to allocate the number of free swimming pool sessions proportionate to the length of stay. So the longer the stay the more free sessions you receive.
We were very comfortable in the accommodation and would definitely stay again and recommend it to others.
Lovely to hear that you enjoyed your stay, I will take these notes on board, I appreciate all your feedback, as I want to ensure that we fulfil your holiday experience with us. Please do return, we hope to welcome you back soon.
Property Owner
Reviewed by Melissa5.0★Dec 2022
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"Perfect in every way!"
!!
Reviewed by Julia5.0★Nov 2022
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"Third visit this year, always really welcoming and warm when we arrive, even if it’s freezing out!"
Bottle of fizz and eggs on arrival is a lovely touch. Really clean, beds are very comfortable, under floor heating is amazing! Hot tub is great, plenty of towels and robes to use. The swimming pool is a bonus, nice and warm as well. Good location for Rutland Water plus walking distance to a couple of pubs and parks for kids. All in all absolutely ideal for a relaxing getaway
Reviewed by Luke5.0★Nov 2022
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"I got more than I expected."
I was amazed by the cleanliness of the lodge, the amenities and the attention to detail.
It's obvious that the site is run by passionate people who love what they do.
I was looking for tranquillity to escape the city and this week was really rejuvenating.
Finally, I work in tourism and I have rarely seen such a level of professionalism and such quality of accommodation.
I would add that the term "luxury" is absolutely not usurped.
I will be back, that's for sure.
Reviewed by Sophie5.0★Sep 2022
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"One of the best accommodations for cleanliness I have stopped in."
Love the modern appliances & the little extras like the welcome package with proseco & chocolates & also the toiletries.All amenities were well thought of for a very comfortable stay
Reviewed by Jane5.0★Aug 2022
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"The property was very clean and well kept only problem was that the doors kept sticking."
The site was lovely and quiet and very secure. The site is well positioned for easy access to all the tourist attractions in the area and we enjoyed a nice and relaxing holiday there and will be happy to come back again soon.
Reviewed by Ian5.0★Jun 2022
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"Excellent! Extremely clean,comfortable & welcoming."
Very well equipped kitchen. Shower was easy for my disabled husband to walk in & use. Beds & sofas v comfortable. Loved the v private patio,with furniture & hot tub. Couldn't fault a thing. Enjoyed our stay & I'm sure we will be back! Thank you
Reviewed by Marilyn5.0★Jun 2022
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"Stunning, a perfect safe environment for the family"
Reviewed by Gary4.7★Jun 2022
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"Had a lovely stay, would definitely come back and already recommended it to soo many people !"
However only let down was the pool, half an hour free only once for the whole stay.. and then £16 for half on hour on top, really not worth it .. otherwise everything was lovely
Reviewed by Rawha4.7★Jun 2022
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"Firstly please let me apologise as I had completed the feedback form in the lodge but then accidentally packed it."
What a wonderful stay my family and I had. From the minute we arrived with the lovely touch of the Prosecco, eggs and condiments and the radio playing it instantly felt like home. Everywhere was clean and we could not wait to get in to the hot tub. We all slept extremely well and felt the beds were super comfy, we did forget to check what mattress it was on the double bed so if you are able to tell us that would be fab.
Plenty of towels, and bathrobes for our use. We thought all the white goods worked extremely well from the dishwasher to the washing machine. The hot tub was great and we enjoyed a daily dip. We would definitely recommend staying again and if there is a way we can book direct I would be keen to know if possible.
Points to note which are no way a negative but nice to know so they can be sorted. The light above the sink in the main bathroom did not work and also one light in the en suite. The room with the 2 single beds the door is very squeaky and so is the front and back doors. There was also an ants nest in the utility cupboard but it did not effect our stay. It would be nice to have a lamp of some sort in the living room for the evenings. But we still had a truly wonderful stay and would highly recommend. Thankyou so much.
Reviewed by Katrina5.0★May 2022
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"The lodges were amazing!"
The underfloor heating was nice and the beds were very comfortable. The hot tub was nice to get into and relax at the end of the day after exploring the local towns. The kitchen had everything we needed along with a nice coffee machine.
The reception team were extremely friendly and helpful.
I would definitely recommend this lodge to family and friends.
Reviewed by Anita5.0★Apr 2022
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"Had a wonderful stay in Rowan Lodge, spottlessly clean and all facilities you could wish for"
Reviewed by Christopher4.7★Mar 2022
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"Roman Lodge is truly a luxury lodge."
It’s furnished and equipped with top quality items, and everything about it is just perfect and very comfortable. We miss the underfloor heating now that we’re home! It was a joy to step out of the shower onto warm tiles.
The lodges are set well apart from each other; the garden and hot tub are very private.
This was a special celebration break and our family were all equally comfortable in the other three lodges we booked. Thank you!
Reviewed by Anne5.0★Mar 2022
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"What a wonderful place; I really couldn’t fault in any way."
A friendly reception upon arrival, a little gift in the lodge, comfyable beds, wonderful hot tub and everything that you could possibly need for a little break.
Reviewed by Clare5.0★Feb 2022
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"Everything worked, very clean."
If any problems warden was easy to contact and quick to come out
Reviewed by Brent5.0★Feb 2022
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"Really great place to stay."
All top class facilities and the owners were extremely friendly. No hesitation to stay again or recommend.
Reviewed by Joanne5.0★Dec 2021
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"It was very good holiday ."
Good place for caming back
Reviewed by Radoslaw5.0★Dec 2021
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"Well laid out site with an excellent comfortable lodge."
Hot tub was very private in own garden.
Everything we needed was on hand including a very comfortable bed and we had an extremely relaxing stress-free week away. Thank you!
Reviewed by Samantha5.0★Dec 2021
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"Had a fantastic week in Rowan lodge it was spotless comfy and cosy one of the best log cabins we have stayed in."
Visited lots of lovely surrounding villages and pubs and our walking boots were put to good use a very relaxing break.
Reviewed by Julie4.7★Nov 2021
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"OUTSTANDING!"
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The cleanliness and attention to detail was awesome, staff where great and the lodge immaculate, we had a great time, we will be booking again!
The hot tub was checked every day (When not occupied), Private sorroundings and great facilities.
The local pub ( the Plough) , Awesome food, great beer and best of all a friendly atmosphere thet made you feel at home.
Could not recommend more!
Reviewed by Michael5.0★Nov 2021
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"Only one issue with the WiFi, which has been resolved."
The lodge was superb no problems and well managed, spoke to the owner on a few occasions, very friendly. Surprised at the welcome pack on arrival.
Reviewed by Linda5.0★Sep 2021
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"The lodge we stayed in had excellent fixtures and fittings."
The boys loved the hot tub which made their holiday worthwhile.
Reviewed by Kevin5.0★Jul 2021
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