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"Fabulous owners who allowed us to check in early as the property was ready on arrival, the communication was superb from pre-arrival, during our stay and leaving."
We were greeted with a bottle of fizz and a lovely welcome and happy new year card.
We all absolutely loved the property it had ample space for the group of 16 (10 month old to 50 year old) and it had something for everyone, the games room and hot tub are a brilliant asset for the older teenagers of the group and warmed up the old bones after days out.
The living space enables all of the party to be able to enjoy time together and time to relax. We didn’t take any dogs but the garden was enclosed and would still have had plenty of room. No pet smell and no sign of pets being at the property so cleaning standards were great. The only issue we encountered was a blocked drain which was sorted immediately after a quick message to the owner. The jolliest plumber I have ever met arrived onsite and repaired and cleaned quickly he was such lovely guy and nothing was too much trouble… amazing service. The location of the property is perfect to explore Skegness on foot (no driving for the week - onsite parking) lots of good places to eat, drink and visit over the festive season which was unexpected, therefore we spent money and time supporting local businesses which isn’t usually an option out of season. Great owners and a lovely property, we loved Skegness and are looking to return in the summer.
Thank you for your lovely review, we’re so glad you enjoyed all the house and Skegness have to offer.
We’d love to welcome you back in the Summer, when it’s all happening down on the seafront and there’s even more to see and do!
Property Owner
Reviewed by Lindsay5.0★Dec 2024
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"16 of us stayed at the property 6 adults and 8 children ranging from ages 6 to ..."
16 of us stayed at the property 6 adults and 8 children ranging from ages 6 to 14
Plenty of space for everyone to be both together and apart
Kitchen was great and had everything we needed to cook a 4 meat Christmas dinner from scratch for 18 of us (only thing we needed to buy was a Yorkshire pudding tin)
Everywhere was clean and tidy and the bonus extra of a Christmas tree delighted the children as we hosted an early family Christmas and we were able to put the gifts under the tree
Loved how close everything was to the house so rarely needed to use the car
We have booked again for our early family Christmas in Dec 25
Thanks for the fabulous review, we’re so glad you all had such a lovely time.
We’re delighted to see you are staying again and I know you’ll have a wonderful stay
Property Owner
Reviewed by Nicola5.0★Dec 2024
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"Unfortunately, it fell short of expectations."
The heating in approximately five of the bedrooms was not working, leaving those rooms uncomfortably cold throughout our stay. This made it particularly difficult to relax and enjoy the house in colder weather.
Additionally, I was surprised to find that soap wasn’t provided in the toilets. For the price and setup of the property, I would have expected basic toiletries to be supplied. The cleanliness also left something to be desired—while the main areas were acceptable, several spots felt overlooked and below the standard you’d expect from a rental property.
Another issue was the lack of clear instructions for the fire alarm system and the access code. This caused unnecessary confusion during the stay and could be problematic in an emergency. It would be helpful if the owners ensured these details are clearly provided for future guests.
Overall, while the house has potential, these issues made the stay less comfortable and convenient than we’d hoped. With better preparation and attention to these points, it could be a much better experience for others.
Thanks for taking the time to leave a review, we're very disappointed to read that the house didn't meet your expectations and to see your score which is not what we usually receive as you can see from other reviews.
We take issues of cleanliness very seriously and will speak to the cleaning team around your feedback.
If I may respond to your other two stated issues...
We were not aware of any heating issues and had you called us, our plumber lives just around the corner and would have popped out to sort it out for you. We always have someone on hand to help with issues during guest stays if you give us a chance to help you.
We do have a set of instructions on how to silence the fire alarm if it is accidentally triggered and these are in a frame on the wall next to the fire panel in the hallway ,we had thought this was the most obvious place to put them. In any event you used the contact number we leave all guests and they were able to help you.
Thanks again for your feedback and rest assured we do always aim to improve the experience we offer.
Property Owner
Reviewed by Lynn2.8★Dec 2024
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"Perfect holiday home for all weather's, having a games room and hot tub to entertain all ages!"
The house has more than enough space for extra large families or extended families, none of the rooms were small, and the communal rooms ie the kitchen, dining room and living rooms we're really well equipped. The hosts were extremely accommodating, and communication was very good. We really enjoyed our stay.
Thank you for your lovely feedback, we’re so glad you had a great time ( we hope the surprise birthday party all went well ).
We hope you’ll come back and stay with us again in the future.
Property Owner
Reviewed by Laura4.7★Oct 2024
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"We wanted to enjoy a holiday with our fairly large family and this was an ideal property with all rooms clean tidy and accommodating."
The living space was excellent with plenty of room for eating and relaxing and the kitchen equipped with everything needed for home cooking. The only thing I would suggest is that there are 2 key safe locks and if like I did go to the wrong one you feel as you can’t get in so would suggest stating where it is along with the code
Thanks for your lovely review, we're glad you enjoyed your stay and had a great time with your family.
We hope you'll consider staying with us again and enjoying all the house and Skegness has to offer.
Property Owner
Reviewed by Kevin4.7★Sep 2024
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"Had a fantastic family break celebrating some birthdays."
The house was exactly as described and very clean and tidy. There were 15 of us and the well equipped kitchen made it easy to cater for everyone at once - oven space especially appreciated! All of us being able to get round the large dining table made for easy meal times.
Hot tub was fantastic and much larger than expected. Bedrooms were all good sized and comfortable. Plenty of downstairs space and comfortable seating. The kids loved having the fun zone to play in and have some time away from the adults.
The location was perfect too - such a short walk to the main town and to the beach made it perfect for a mixed family group to each please themselves.
Communication from the home owner was great too - never had the visitors information book provided in advance before but it was very useful and much appreciated.
Thank you so much for your lovely review, we’re thrilled you had a great time. We hope you’ll come and stay with us again in the future
Property Owner
Reviewed by Frances5.0★Aug 2024
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"A great vacation house in a fantastic location, perfect for our family holiday."
It's in a very quiet location, yet everything you could need - the beach, bars and restaurants and arcades are a 5 minute stroll away.
Thank you for your lovely review, we’re glad you all had a great stay.
We loved the location being nice and quiet for our family guests and yet the action is all on the doorstep when you want it.
We hope you’ll come back and stay again.
Property Owner
Reviewed by Lisa4.7★Aug 2024
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"Lovely house in good location and in a very quiet area, plus ample parking."
The house is very comfortable and spacious for our large group. It is every well equipped with everything one needs.The added bonus of a games room and hot tub made our stay really great. We would happily stay again.
Justine replied immediately to our concerns and was very helpful.
Hi there, thanks for your lovely review, we’re glad you had such a good time.
I’m glad you were pleased with our response times, we can soon have our handy man out to fix any little issues.
I might reach out just to ask why our facilities didn’t meet your expectations as you seemed so pleased with our offering?
We’d love to welcome you all again anytime
Property Owner
Reviewed by Jennifer4.4★Aug 2024
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"Lovely house nicely decorated and very comfortable we knew what was at the ..."
Lovely house nicely decorated and very comfortable we knew what was at the house,so we took our own airfryer
We were near to center literally a 5 mins walk we would definitely stay again but I'd take my wd40 for squeaky doors
Thanks for your lovely review, so glad you all had a great time. We are so handy for everything so glad you could make the most of it.
We hope you’ll come and stay again…I’m sending the cleaning team in with WD40 on their next visit. We hadn’t noticed squeaky doors but that’s easily silenced
Property Owner
Reviewed by Jane5.0★May 2024
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"The house is lovely, in a great location for easy access to everything Skegness has to offer."
The downstairs layout is superb. Both lounges can accommodate us all, which is great. The games room is an added bonus. The only suggestion would be to replace some of the bathroom cubicles with shower screens rather than shower curtains, but a very small criticism, especially when all the upstairs bedrooms are ensuite. Overall, we had a brilliant family holiday.
Thank you so much for your lovely review, we’re so glad you all had a great time and made the most of the house and its great location.
All feedback is useful so we’ll have a think about additional shower cubicles on our next round of upgrades
We hope you’ll come back and stay with us again
Property Owner
Reviewed by Nicola5.0★May 2024
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"We all loved staying at Chalfont Lodge, the house is very big, clean and comfy."
It's within walking distance to all the amenities and the parking is a real bonus. The hot tub, garden and conservatory were well used by all of our party. The beds were all comfy, and everyone having their own bathroom was important to us. We had a great week and would definitely return - your team do a great job in cleaning such a large property.
Thank you so much for such a lovely review. We’re so glad you all had a great time and enjoyed all the house has to offer.
Property Owner
Reviewed by M A5.0★May 2024
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"We had a lovely weekend with friends and family and the accommodation met everyone’s needs from 7 months to 60!"
Beds were very comfortable, showers were great and location was so central with supermarkets and beach a short walk away.
We’re so glad you all had a great stay and made the most of our great location.
We hope you’ll come back and stay again in the future
Property Owner
Reviewed by Jennifer4.7★May 2024
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"Great place to stay for a large family."
So many bedrooms with en suites makes it much easier for everyone. The property has so many good features and has all the equipment you need. Also such a great locations for seeing everything.
We would highly recommend it, and hopefully we'll be back in the near future.
Thank you so much for your great review and we’re so glad you enjoyed all the house has to offer.
We’d love to welcome you back again soon.
Property Owner
Reviewed by Tracy5.0★Apr 2024
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"What a great find!"
Lovely comfortable house with brilliant facilities. The kitchen was really well equipped and there was plenty of space for us all to be seated around a really big table in the dining room. The lounges also had plenty of seating space and the added touches of a hot tub, pool table and snug where you could hook up a gaming console would make this a fab place for family gatherings. The lovely owner was quick to respond when we had a slight problem with a shower. Would happily stay here again.
Thanks for the great feedback, we're so glad you all had a great stay. Come back and see us anytime, bring the family !
Property Owner
Reviewed by Cath5.0★Apr 2024
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"We had a lovely stay at Chalfont Lodge with my family."
The property was perfect for what we needed. All the rooms were nicely decorated and lovely comfy beds. Everything was as described and the owners were extremely helpful. Location is fantastic, nice and quiet and just a short work to the nearest bars, shops, food outlets etc. As a group we have already said we would love to return again! Thanks for having us.
Thanks for your lovely review, we're glad you all had a great time, we would love to welcome you back anytime.
Property Owner
Reviewed by Rebecca5.0★Apr 2024
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"We (14 adults, one toddler, one dog) had an amazing stay at Chalfont Lodge."
Spacious and well equipped, it suited us very well.The downstairs bedroom was great for my 86 year old parents. We made good use of the hot tub and pool table and even had a kitchen disco in the fun room! We did a lot of cooking and apart from struggling with the oven (should have read the manual) there was almost everything we required. Remember to take kitchen roll and tea towels. Justine was very quick to reply to emails and when I called the emergency number as we accidentally set off the fire alarm, the lady answered straight away and was very helpful. Five star service. The only areas which could be improved on are: the outside space needs a good sweep up and the cigarette bin emptied, some of the bedroom doors don't close very well, some beds didn't have mattress covers and the pillows were a bit of a poor standard. Chalfont Lodge is by far the best property we have rented as a family and we have been up to Scarborough and down to Sheringham and a couple of places in between! Well done to the owners for getting it up to this standard.
Thanks for your lovely review, we're glad you all had a great time. Kitchen disco sounds fun!.
We've arranged a full tidy up of the outside area so thanks for letting us know it wasn't quite up to scratch.
Hopefully you'll come and stay with us again soon
Property Owner
Reviewed by Caroline4.7★Apr 2024
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"Loved the property, plenty of room for all my family (14 of us) , it was lovely for all of us to sit at the big dining room table to eat together and play games , they all loved the games room aswell, close to all amenities within walking distance , would love to come back again, a great holiday to remember ."
Thank you
Thank you so much for your lovely review, we’re so pleased you all had a great time.
Our huge dining room is a big hit every time and such a nice place to spend time together.
We’d love to see you again in the future.
Property Owner
Reviewed by Shirley5.0★Jan 2024
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"The holiday property was an excellent size and standard plus being well situated for easy access for beach walks, exploring the town/seafront as-well as walking distance to some excellent restaurants/pubs."
Nothing was too much trouble for the hosts and everything needed was available. Our 12 family members of all ages enjoyed having their own space as well as having spacious areas to be together-my favourite being the huge dinning room where we all gathered for family meals and chats.
Thanks Chalfont Lodge for being our home from home!
Thank you so much for choosing to stay with us, we’re thrilled you all had an amazing time. We loved the dining room as soon as we saw the property so we’re glad you guys did too.
We hope you’ll come and stay with us again in the future.
Property Owner
Reviewed by Kerry5.0★Oct 2023
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