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"We would not recommend this place the fact that there are 10 concrete steps to get down to ground level and no hand rails the shower had no slip mats or grab rails for the older people to hold on to shower over bath did not work basically we could go on but we were totally disappointed with our holiday having spoken to the owners they say it’s Sykes problem and Sykes say it’s the owners problem so the only ones who lose out are 3 older people over the age of 70and one being disabled I am very reluctant to book with Sykes again."
Thank you for your feedback Mrs Smith. We are sorry you did not enjoy your stay. However we have done our best with what we have, unfortunately we cannot alter the terrain the property was built on to make it road level, the steps & paths leading to & around the property are covered with a soft rubber to cushion falls. We do also have a ramp at the end of the property with a hand rail. I remember a miscommunication regarding your booking, that should not be reason to give our property a negative review as the photographs on Sykes provide potential guests with what the property looks like and provides. Again we are sorry that you did not enjoy your stay & we wish you the best with any future holidays. Please take care.
Property Owner
Reviewed by Mandy1.9★Sep 2024
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"Had great time in this lovely house, would definitely recommend and short driving distance to what we wanted to do."
Just off busy road but didn't hear traffic at night time.
Reviewed by Denise5.0★Sep 2024
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"We had a lovely time at Hallstead it is a lovely house with everything you could wish for."
The outside space is amazing and we spent plenty of time in the grounds with it being very sunny for our break. It felt very secure being behind the large fences with entrances bolted from the inside so the children could just run around. The zip wire was fabulous, a great addition to the play area, there was everything a child could want for outside play.
please mention to the owner but do not publish this bit.
The zip link bed mattress were not the same high quality as the other beds which was a shame, the can opener does not work not a problem a just bought one but you might like to know for future guests. thanks you for a great stay
Reviewed by Kirsty4.1★Aug 2024
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"Loved our stay here at Hallstead."
The outside areas are fantastic, kids loved the zipline and games room and the grass area was a great size for the kids and dog. It's a great garden, lovely and quiet. The house was really clean and is just like the pictures on the website. There is only one downstairs bathroom but we knew this at the time of booking but it's a good size and we made it work without any issues. We had three cars in total and roadside parking was never an issue down the quiet one way street. My only recommendation would be a larger saucepan or two in the kitchen. Steve was a great host, very approachable and quick to respond to any queries. Would certainly stay here again.
Reviewed by Rebecca5.0★Aug 2024
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"Our reported minor problems were resolved quickly by Steve, Thankyou."
However be aware only one toilet in the house with bath and shower (albeit a lovely big one!). Also it's location downstairs is problematic during the night for youngsters and the less able bodied. Plenty of gadgets, games and gimmicks (incl sauna and hot tub). Good location on North end of Skegness. Be aware of adjacent main road noise for all bedrooms. Great Garden for children and pet dogs. Good WiFi and fabulous TV. However, more seating is required if more than 5 persons watching it. Be aware no clothes storage in main bedroom. Some drawers in second king-size bedroom, most storage in children's room where large wardrobe is situated. Great kitchen, great appliances and cooker. However we found on warm-hot days newly hatched flying bugs welcomed us home in the kitchen inside the patio door. Overall 4/5 for us.
Thank you for your review Mrs Harte. I would like to address a few things you mentioned. Not at all negative, just to help everyone reading the reviews. We do indeed have only one bathroom in the house and unfortunately it is downstairs, we cannot do much about that at the moment but have considered adding an extension upstairs, including another bathroom. However, that will not be possible just yet. Regarding the traffic, we lived there for 6 years before turning it into a holiday let and slept fine, as have most of our guests. I think it is different for everyone but again, not much we can do about it, especially in summer. All we can do is to suggest researching the property before booking and to see its location. The bed in the main bedroom does have 4 drawers in the bed base, these can be missed as they are the same colour of the base. If you have bugs in the house, we will do anything & everything to solve that problem as long as we are made aware of it. Thank you for choosing Hallstead for your holiday home & it was a pleasure hosting you & your family. We hope by improving our property that you’ll maybe visit us again in future. We wish you all the best.
Property Owner
Reviewed by Clare4.1★Jul 2024
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"The property is ideally located and perfectly equipped for families, the owners were quick to respond to any query we had and made us feel very welcome, we had an absolutely lovely stay and intend to return."
Thank you.
Reviewed by Sian5.0★Jun 2024
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"Our stay at the house was just we needed a break away with the dogs also safe ..."
Our stay at the house was just we needed a break away with the dogs also safe for them to run around ,fantastic location, quiet , would recommend, thanks ☺️
Reviewed by Ammar5.0★Jun 2024
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"Lovely property, it was tricky to find and access is via a one way street so if you miss it you have to go all the way round again."
Kitchen was very well equipped, even had a Ninja air fryer.
Outside space was lovely, hot tub and sauna both great. I would suggest taking a gazebo for the hot tub if the forecast is bad, then you can take full advantage.
Property was lovely inside, just a few niggles;
It wasn’t mentioned anywhere that there is a settee bed in the conservatory.
There were only 6 dining room chairs, the table expanded to seat 8 (there were only 6 of us so maybe that’s why?).
Only room for 5 to sit in lounge.
No bedside tables in bedrooms (I like a lamp on one and somewhere to put my clock, book etc.
I’m being very picky here and overall we loved the property and the owner was very helpful but it’s always worth giving a bit of feedback!
Reviewed by Shen4.1★Apr 2024
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"The property was better than expected."
So spacious warm and clean. It was a struggle to find but thanks to a local residents assistance all was made clear.
Reviewed by Vicki5.0★Mar 2024
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"Fantastic propery."
Well decorated, clean and spacious. Lots of room outside in different areas. The kids areas was brilliant and the games room.
We visited in December so unfortunately couldn’t use the conservatory as it was too cold. The owners were very friendly and accommodating and left us a gift. The Christmas decorations were a lovely touch too. Super comfy king size beds and a great shower. We would definitely return and recommend.
Reviewed by Leanne5.0★Dec 2023
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"We stayed at Hallstead over the Xmas period, we arrived to find the dining table had been decorated for us including christmas crackers, a centre piece, napkins etc it really was a beautiful touch for us to walk into a long with a beautiful tree in the living room."
The whole house was spacious & very clean & there was everything there that you could think of that was needed. The only problem we found was because the house was so spacious it was hard to keep warm. We didnt use the conservatory because of how cold it was & the heating must be on a timer because it kept going over & we could feel ourselves getting cold again. I think if we could of sussed out how to use the heating properly & it to stay on it would of been better but overall we just all stayed in tbe living room & when the heating was on it was really toasty. Id definitely rarecommend a stay at Hampstead,it was a lovely relaxing break in pure comfort.
Reviewed by Louise5.0★Dec 2023
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"Me and my family stayed here for my 30th birthday and it was amazing we will definitely book again and have been recommending that are friends and family book here too."
On the day we arrived we found that the placed had been decorated for Halloween which my daughter absolutely loved. It’s little details like this that really do make your feel appreciated. The house was exactly as advertised but some how was even better than we thought it would be. It’s the prefect place to go to get its nice and quiet but also not too far away from local attractions and also the sea front. So I would 1000% recommend to everyone.
Reviewed by Laura5.0★Oct 2023
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"Parking an issue limited parking ,garage unusable due to inconsiderate parking."
Lack of drawer’s in main bedroom only 3 small drawers, one wardrobe in bunk bed room for all 3 bedrooms.
Hello. We would like to take this opportunity to address some of the issues you have stated in your feedback after staying at Hallstead. Please could you give us more details about any problems regarding the parking so we can correct the issues for future guests. Just to note for anyone reading the reviews, we do have space on the road for 2/3 vehicles (depending on length of vehicle) at the front of the property & space for 1 vehicle in our garage at the end of the property. If for any reason anyone has problems with access (E.g. Someone else is blocking access) please contact us directly and we will sort the issue as soon as possible. As for the lack of drawers in the main bedroom, I am not sure if you noticed the drawers in the Devan bed base, however there are four deep drawers, two either side. We do thank you for bringing that up as they do blend in so are not as noticeable and can be missed, we have thought of a way to correct this issue. The triple wardrobe in the middle room is however the only storage we have to hang clothes but all rooms have space for clothing, as much as we would like wardrobes in each room, the beds would have to be reduced from superkings to accommodate the added furniture and we have more people praise the beds than complain about the clothes storage so we will not be making any changes as regards to that. We hope you enjoyed your stay, we enjoyed having you stay with us. Thank you for choosing Hallstead & We wish you all the best.
Property Owner
Reviewed by Susan5.0★Sep 2023
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"Lovely property, really spacious and owners helpful with everything we needed, would def recommend"
Thank you for your feedback & we are happy you enjoyed your stay.
Property Owner
Reviewed by Angela5.0★Aug 2023
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"Lovely holiday home."
would defo book again. very good hottub and ideal location
Reviewed by Jason5.0★Jun 2023
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"Halstead Skegness
Lovely place very nicely done out
Large garden and very close to the beach
Although on a main road
Was ok but with small ones be very vigilant
And there are steps down to the property or a very steep slope for access."
The steps are however covered with a spongey tarmac.
I didn’t read the small print very well!!!!
There is only one bathroom.
As the accommodation is for 8 people would advise if possibly another toilet at least could be put in somewhere????
Always a bug bare with me, bathroom towels need to be larger like bath sheets.
Also there could have been a few more children friendly, cups, plates etc for outside use.
We enjoyed our stay here very comfortable, the conservatory space was great, along side the garden.
Hot tub and sauna were great too.
Reviewed by Marion3.8★May 2023
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"Really good property in a good area access to all"
Reviewed by Adam5.0★May 2023
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"Very helpful hosts."
Great cottage in a great location. Loved the games room and the sauna/hot tub area. House was excellent. Highly recommend
Reviewed by Richard5.0★Mar 2023
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"We were really disappointed with this stay."
As we’d only booked for 2 nights and it was advertised with a hot tub, we were hoping to be able to use it both days. However, on arrival, it was switched off and on 13 degrees so we had to wait almost 24 hours for it to get to temperature and we’re asked to not use it past 8pm and therefore barely had time to use it.
It was not well equipped re towels etc (only 4 and we had 6 adults). We also were not given access to the off road parking, key fob was offered to us at 9pm the night before we left so had to park further from the property. No air hockey table as advertised.
The garden is beautiful and spacious, and the property was clean on arrival, we did feel very let down by facilities as hot tub was the main reason we chose this property, won’t be returning.
First of all, thank you for your feedback. It is unfortunate that you didn't enjoy your stay and we respect your decision to not return. With regards to some of the things you've said, the guest manual and instruction folder provided to all guests explains how to use and where to locate items on the property. We do however plan to provide more outdoor towels, this is a new issue as not all guests wish to use outdoor facilities. The hot tub should not have taken 24 hours to heat up, it should of taken 4 hours maximum. The temperature was probably 13 degrees because the hot tub is cleaned and has fresh water added between guest bookings so will need to warm up before use. Outdoor facilities now have a shut off time of 8pm out of respect to Hallstead elderly neighbours. As for the key fob, we was unaware the keys had been mixed with the hosts keys until you received the message asking if you needed them, we take full responsibility for the mix up. We are confused as to where you parked your car as the parking area provided to guests right in front of the house is a lot closer to the house than the off-road garage. The air hockey table is a combo, you have to spin it round to play pool (Instructions on how to use items are in the Instruction folder). All the best.
Property Owner
Reviewed by Sian2.8★Oct 2022
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"The property was great highly recommended, but I would not use Sykes again as the information in the ad was incorrect, information in the key collection email was also wrong, and I was wrongly informed of the availability certain amenities at the property."
I spoke to the owner regarding the key collection information from Sykes, he said Sykes had known of the change to the key safe combination for some time, but just hadn't bothered to update their records.
Reviewed by Matthew3.4★Sep 2022
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