Rose Suite

26 Customer Reviews

• "Great place central and quiet with good views."

  6 adults stayed here for walking festival., plenty of space for us all. Weve booked again for next year.

  Thank you so much for your kind feedback. We’re so pleased you enjoyed your stay and got to take part in the walking festival. We’re looking forward to welcoming you again next year. Property Owner

  Reviewed by Rhianwen5.0★Sep 2024

• "We had another lovely week in Barmouth."

  This is the third time we have stayed in this apartment and it never disappoints. The location is perfect and all of the rooms are clean, comfortable and well-equipped. We will be back!

  That’s so lovely to hear. We’re so pleased you’ve had a wonderful stay. We look forward to welcoming you again soon. Property Owner

  Reviewed by Dave5.0★Jul 2024

• "Great location for the beach and shops."

  Comfortable and had most things we needed. Would recommend to others. Thank you for the welcome pack

  Thank you so much for your kind words. We’re so happy to know you’ve enjoyed your stay. Property Owner

  Reviewed by Tracey3.8★Jun 2024

• "Great apartment in a central location."

  Ideal base for touring the area. Lots of lovely walks around Barmouth too.

  Thank you so much for your kind words and for taking the time to leave us a review. We hope to see you again soon. Property Owner

  Reviewed by Jane5.0★Feb 2024

• "Really enjoyed the property, which is spacious and well located."

  Beds were comfortable, kitchen well equipped, and everything worked.

  Thank you so much for your kind words and feedback. Property Owner

  Reviewed by Steph4.7★Sep 2023

• "Although familiar with Barmouth from previous visits to the area we had never stayed in the town before."

  This apartment was ideally situated at the 'bridge end' of town and I loved to be able to see the bridge and estuary from the window. The apartment was spacious, it had everything needed for a self-catering holiday, and the water pressure was great in the showers with plenty of hot water! The car park pass is also great, it was so handy to be able to use in other towns where you did not know how long you wanted to stay. It actually encouraged visits to places that we might not otherwise have gone to. My only comment is that it would be nice to have a larger TV screen in the living room. There is plenty of room on the wall for a larger screen. Not important in the summer months maybe but in cooler months with shorter days or in bad weather it would be nice to have a decent size TV screen. Overall we had a really nice stay and definitely hope to stay again in the future.

  Thank you so much for your kind words and very thoughtful feedback. Really pleased you found the parking permit useful and the location and the apartment overall. It means the world to us to know you’ve enjoyed your stay. We’ve taken onboard your point about the TV and will bare that in mind when we replace it. Look forward to welcoming you back soon. Property Owner

  Reviewed by Amanda3.8★Sep 2023

• "Ideal location, well equipped, plenty of space, beautiful sea and harbour views, everything we needed."

  Thank you!

  So pleased you’ve enjoyed your stay. Thank you for your kind words and feedback. We hope to welcome you back soon. Property Owner

  Reviewed by Celia5.0★Sep 2023

• "The property was in a good condition and cleanliness."

  It was in a good location for walking the Wales Coastal Path which was the main reason for choosing the accommodation. We thought Barmouth would be a quieter place than it was. The apartment is near a couple of bars, so a noisy area late at night especially with the windows open due to the high temperatures. There were no fans available to cool the property during the heatwave. The beds were not that comfortable and the mattresses need replacing.

  Thank you so much for your feedback. There should have been two white fans in the apartment so will ensure these have been found or replaced. We’ll also check the mattresses and ensure these are meeting our high standards. Really pleased to know you enjoyed your stay overall and got to enjoy the local walks. Property Owner

  Reviewed by Mike3.8★Sep 2023

• "Really lovely place to stay, clean and well appointed and fantastic views."

  Also has a well equipped kitchen.

  Thank you so much for your kind words and feedback. Property Owner

  Reviewed by Jodie4.7★Aug 2023

• "Great apartment right near to see etc only thing was all the stairs for ..."

  Great apartment right near to see etc only thing was all the stairs for dissabled person but had great time and many memories with daughter and grandsons

  We’re so pleased to hear you’ve enjoyed your stay. Thank you for your kind words. Property Owner

  Reviewed by Jean5.0★Jul 2023

• "Excellent Apartment, clean and well maintained in an ideal location."

  Thank you so much for your lovely feedback. We're so pleased you enjoyed your stay. Property Owner

  Reviewed by David4.7★May 2023

• "Such a beautiful location, has all amenities to make a holiday so relaxing."

  Will definitely return.

  Thank you so much for your feedback. We’re so pleased to know you had a relaxing holiday. We look forward to welcoming you back soon. Property Owner

  Reviewed by Emma5.0★Apr 2023

• "Great stay!"

  The property was in a great location and was very functional for us (family of 5) we would definitely stay here again!

  That’s wonderful to hear you enjoyed your stay. Thank you so much for your kind words. We look forward to welcoming you again soon. Property Owner

  Reviewed by Georgina5.0★Mar 2023

• "Really enjoyed our stay, it felt really homely."

  We will be booking again. Thanks

  Reviewed by Rob5.0★Mar 2023

• "Brilliant location, lovely apartment."

  Good contact with owners, nothing was too much trouble. Apartment has good facilities but is in need of a little tlc here and there.

  Thank you for your feedback. We’ve done some end of year maintenance, so hoping it’s looking as good as new again going into the new year. Property Owner

  Reviewed by Joyce3.8★Oct 2022

• "We were all disappointed to find there was no soap in any of the bathrooms."

  There was a dishwasher but no dishwasher tablets. Another thing we shouldn't have had to purchase. Oh and one toilet roll to last a whole week. There were also no bin bags! After paying £500 for one week, we didn't think we also had to go and pay for the items that were lacking, *especially* soap! Of all things, soap should definitely be provided, especially after a pandemic. There were at least four basic essentials that were lacking in the apartment. Owners seem very stingy! How disappointing.

  We’re so sorry to hear you experienced these issues. Soap is normally refilled by our cleaners during changeovers, as are the washing up liquids. There are normally dishwasher tablets provided, or a box kept under the sink in the kitchen, as are bin bags. There are normally 2 toilets rolls per bathroom. I would be interested to know if you had washing powder and the full Welcome Pack, including tea, coffee, milk, sugars, hot chocolate, wine/gin and Barmouth Biscuits. Also the Parking Permit, which gives guests free parking throughout their stay. We pride ourselves on the extras we provide our guests and will ensure checks are made following future changeovers to avoid these issues happening again. Thank you for bringing this to our attention. Property Owner

  Reviewed by Kerry3.1★Oct 2022

• "Lovely property."

  Excellent base for our holiday. Very well equipped kitchen. Comfortable beds and beautiful views. Will definitely return.

  Thank you so much for your wonderful feedback. We’re so pleased you enjoyed your stay. We look forward to welcoming you back soon. Property Owner

  Reviewed by Rebecca5.0★Jul 2022

• "Lovely apartment with beautiful views and plenty of space for six people."

  Well equipped with what you need and the welcome pack was a lovely touch. The only thing I would suggest to the owners is another spare set of keys for the apartment as being a party of six we did go out and do things separately and another key would have been useful. We really enjoyed our stay and will definitely come back again

  Thank you so much for your kind words. We’re so pleased to hear you enjoyed your stay. If you do return, please let us know so we can ensure you have another set of keys. There is method in the madness only providing one set, but we will absolutely be able to assist with this. Thank you again! Property Owner

  Reviewed by Helen5.0★Jun 2022

• "Nice to see the comments in the guest book were being used to improve the facilities and this greatly improved my experience."

  We had an issue whilst at the property and every effort was made to sort it quickly for us, couldn’t ask for any more than that. We would definitely stay there again.

  Thank you so much for your comments. We're so pleased you've noticed we've responded to previous feedback. Feedback is the only way we can improve our service for our Guests. We hope to see you again soon. Property Owner

  Reviewed by Kate4.7★May 2022

• "Family bathroom shower was very slow to drain."

  The water rose alarmingly high when hair washing. Downstairs will get it through the ceiling. Ensuite plug is choked with hair and slime. Too sickening to clean on holiday. Left a nice personal message to cleaners. Otherwise lovely.

  Reviewed by Caroline3.8★Sep 2021

• "We had booked both Rose Suite and Emerald Suite for our family."

  We were informed by email after we had left for the day on Tuesday that someone would be visiting Emerald Suite whilst we were out. The person also visited Rose suite, though we don't know why. They left both properties unlocked, leaving our valuables including phones, Nintendo Switch and jewellery unsecured. The bolts on the bathroom door are unsuitable for a property that is being let. Our seven year old locked herself in the bathroom and if it wasn't for the odd arrangement with the laundry room we would have had to break the door down to get her out. Her father was able to crawl through the from the laundry room and unlock the door. The electric meter in Emerald Suite began beeping in the middle of the night and kept my sister-in-law awake. The reason, it was nearly out of electricity and we had to call the owner to get it topped up the following day. Really not acceptable. The lock on the door to Emerald Suite failed and the door couldn't be opened from the inside. Fortunately we were able to slide the key under the door, open it from the outside and my husband made a repair to the lock. A screw had fallen out and had to be replaced. Again, not acceptable, where is the maintenance. The batteries ran out in the lock to the main front door on Friday 20th. Had we not had a family member still in the apartment we would have been completely locked out. There were only two batteries in the green basket in Rose Suite and none in the basket in Emerald Suite. So although we were able to get the lock working it was intermittent by Saturday morning. We left a note for the cleaner informing them the batteries to the front door needed replacing. The small stuff: The kitchen was well equipped but lacking in food prep space and the dining table was a bit tight on space. The door to the laundry was extremely heavy and made loading and unloading the washer difficult. The green chair on the top of the landing looks very nice but is an accident waiting to happen where young children are concerned. We moved it to the living room. The property was clean and reasonably comfortable and of course very well located. It was a real shame that from a maintenance perspective the apartment did not meet expectation. By the Friday when the front door locking device failed it began to feel like we were staying in Fawlty Towers. Had it not been for a litany of near disasters with door locks and what felt like an intruder leaving our apartments unlocked we may well have booked again for later in the year but now I'm not so sure.

  Dear Mrs Cullingan First of all, we wanted to thank you for your review. As you can appreciate, our businesses success is based on the feedback of our Guests. When we read your comments, we were extremely saddened to hear you've experienced so many frustrations during your stay. We wanted to reply to your points in return. * Rose Suite bathroom lock: we were advised when we set up the Apartments as Holiday Lets to have locks on each bathroom door, to ensure Guest privacy. We're sorry your son struggled to open the lock and we're relieved your husband was able to find a way in. It must have been very worrying for you all. If you have any suggestions for which lock you think would be better, please let us know, we're always looking for ways to improve and ensure our Guests satisfaction. * Rose Suite - laundry room: the door to the laundry is very difficult to operate. We had asked Building Regulations if we could change this door but, unfortunately, the door was originally a Fire Door, so we would only be able to replace it with another Fire Door, which would mean we had the same problem. Our Fire Inspector also advised due to the room housing the washer/dryer, it needed to remain a Fire Door to ensure Guests safety in case of an electrical fire. We did question this because the small doors from the bathroom into the laundry room aren't fire doors. Again, it came down to replacing like for like. * Emerald Suite - Electricity Meter: When your family member contacted us about the Electrical Meter, we did explain that when we purchased the property, all of the meters were on Pay As You Go. As you have seen, we have had the meter in Emerald Suite changed to a Smart Meter, however, our Utilities company have been unable to convert the electricity to a Credit Meter due to technical difficulties with the meter itself. They need to come and replace the whole meter. We're sorry your sister in law was awoken by the beeping noise from the meter, when we spoke to them, they hadn't informed us of this. I can appreciate this must have been frustrating. We have reminded our Cleaners to check the meter on every change over to ensure this does not happen again, until we're able to have the Smart Meter replaced. * Communal Front Door - The front door lock batteries were replaced 3 weeks ago, so thank you for replacing them, as they really shouldn't have failed so quickly. Again, this must have been frustrating. We have reported this to Yale Smart Locks and will consider changing the lock to something more practical, as we would not want this to happen again. * Emerald/Rose Suite - we required access to Emerald Suite, as a previous Guest had advised there was an issue with the mattress. Our bed supplier was only able to visit to inspect the bed on a week day, unfortunately. I can personally assure you, they were only given the code for Emerald's key safe and therefore would not have been able to access Rose. If you could provide some more details about why you thought someone had been in Rose Suite, I would appreciate it so I can investigate this further. I understand the door was open. The security of our Guests and our property is of paramount importance and we change the codes to the key safes to ensure this. Your family member did not inform us when they called to advise of the problem with the meter, that the front door had been left open by the bed supplier. We have raised this concern with the bed supplier and await their reply. * Rose Suite - green accent chair: thank you for moving this. We have four children ourselves and again the safety of all of our Guests is of paramount importance to us. This has not been raised as an issue previously, so we will take this forward. * Emerald Suite - front door lock: we had not been informed the lock had failed, of course we would have organised for our Maintenance Team to visit the property to rectify this issue. I can assure you this has been addressed. We wanted to apologies again for the frustrations you encountered and how you were left feeling like you were staying in Faulty Towers. We opened the Apartments as Holiday Let's in May and are learning every day. We appreciate you taking the time to share your comments, feedback and suggestions and can assure you we are addressing each point. Property Owner

  Reviewed by Lisa3.1★Aug 2021

• "Great apartment in great location."

  Comfortable and clean. Had all we needed for our week in Barmouth. As a family of 5, including 3 adults and 2 children we had more than enough space. Found it bigger than it appears on photos. Loved being close to everything. Car park only short walk away. Would have no hesitation in returning.

  Reviewed by Lynda5.0★Aug 2021

• "Rose Suite is the perfect holiday apartment; spacious, modern, showcasing incredible views of the sea and mountains, in a prefect location in the centre of beautiful Barmouth with all it has to offer a short stroll away."

  There are so many incredible places to eat and drink right on the doorstep, staying here really showcases what this delightful town has to offer. We loved the fact a parking permit was included in the rent so we could leave the car safely overnight at the nearby Main car park. It does get very busy in Barmouth in the summer and especially on a hot Saturday afternoon in school holidays, but with a little patience we were able to get a space on arrival and then throughout the week there were no problems parking late in the day / early evening when we had had a day out in the car. You can also easily pull up outside the property to unload. Fantastic places up and down the coast to explore. The property is absolutely stunning, I miss those views from the living room so much and watching the trains chug past across the bridge - truly spectacular. Really friendly owners too. 10/10

  Reviewed by Johnathan5.0★Jul 2021

• "The decoration and views are stunning and the town is on the dioorstep."

  I think the living room would benefit from another large sofa rather than the small seater to make it more comfortable and it would also have been better to have a double mattress rather then two single mattresses on the bed because I wanted that feeling of looking forward to jumping into bed after a good fun day in beautiful Barmouth.

  Reviewed by Mark3.8★Jul 2021

• "Great place: brilliant location with stunning views, very clean and stylish with a great welcome pack too!"

  !!

  Reviewed by Alan4.7★May 2021

• "The apartment was centrally located, and extremely spacious, clean, comfortable and well equipped for our family of 5 adults."

  The welcome pack was very welcome. Booked at short notice for a short break of 2 nights, we were all delighted with the flat and wished we could have stayed longer.

  Reviewed by Joyce5.0★May 2021

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