The Doll's House

25 Customer Reviews

• "This was the second time we've stayed at the Doll's House."

  A lovely place, comfortable and peaceful place to stay. We had everything we needed in a wonderful town. So peaceful. We look forward to booking the cottage again in the future.

  Reviewed by Brian5.0★May 2024

• "Beautiful accommodation and immaculate."

  Location great for amenities and ample parking. Would recommend a hand rail for stairs and maybe a advice caution for families visiting with small children. Staircase is aesthetically stunning but need to watchful of navigating. Lots of info within cottage for surrounding area great place to stay.

  Reviewed by Deborah4.4★Oct 2023

• "In an absolutely brilliant location."

  The Dolls House was great for a week long stay. It is well situated in the uphill area of Harlech - we arrived by public transport and spent the whole week doing things on foot. The fire in the living room makes the place a very cosy space in the evening. We bought food from the local shops and cooked most evenings. The kitchen is well equipped, the only thing we could have done with was a bread knife for cutting the excellent bread from the local deli. It was cool in the bedrooms, but the heater and electric blanket are more than ample to make you comfortable.

  Reviewed by Ben4.1★Sep 2023

• "A lovely stay which included everything that we needed."

  Reviewed by Hannah4.4★Aug 2023

• "A beautiful cottage in a great location for exploring North Wales."

  Reviewed by Judith4.1★Jul 2023

• "Beautiful, Quirky cottage."

  We spent Christnas there and it was perfect. Has everything you need and more. Excellent location.

  Reviewed by Joanne4.7★Dec 2022

• "An amazing cottage in a lovely spot we certainly fell in love with Harlech."

  It was a complete home from home with everything you need to make the stay comfortable. Would highly recommend to anyone we certainly will be back. Our one bit of feedback is that the photographs of the views on the description do not do the amazing views from the cottage justice.

  Reviewed by Rachael5.0★Oct 2022

• "The house is lovely and clean."

  It’s also well located. I think description can be more accurate. Towels are provided but hairdryer is not and these were not stated on the description, I had to call and ask. Even so, they did not know initially and had to get back to me. There’s almost everything you need in the kitchen. We enjoyed staying in the house. But there is a major issue of damp in the house, especially the double bed room. The smell of damp was so bad we couldn’t sleep in that room as it was pretty suffocating. There were three of us so two slept in the other room and one more had to sleep on the couch. If not for the damp, we would come back. But the damp issue is really bad, it has ma de the stay uncomfortable when it’s time to sleep.

  Reviewed by Ai Pheng3.4★Aug 2022

• "A lovely cottage that is clean, modern and comfortable."

  In a great location too.

  Reviewed by David5.0★Aug 2022

• "Beautifully little cottage."

  Clean tidy and well equipped for a great stay. Downstairs bedrooms were comfortable. Even thought the cottage is small it's ideal for a family of 3/4.

  Reviewed by Sam4.4★Jul 2022

• "Lovely little cottage exactly as described , beautifully clean and tidy , ..."

  Lovely little cottage exactly as described , beautifully clean and tidy , excellently kitted out, ideal for a couple, great location for Snowdonia and North Wales and Harlech is a quaint little town and has what is required - views are amazing and beach is fantastic

  Reviewed by Celeste5.0★Jul 2022

• "This is a lovely little place to stay, very clean, quiet and comfortable with nice view of the castle."

  Would happily stay here again

  Reviewed by Toni4.7★Jun 2022

• "Absolutely brilliant little cottage, can't recommend enough!"

  Clean, up to date with a little touch of history downstairs, comfy, parking space at the entrance (so you don't have to tote your bottles, bits and bobs for yards)... Harlech is also an amazing place to visit and stay for a few days or weeks if you can, the sea was clear and surprisingly pleasant, the Castle is stunning, the views of the Snowdon are jawdropping.

  Reviewed by Hajnal5.0★Jun 2022

• "Terribly difficult to find the cottage as a car was parked outside blocking the house sign, which was also impossible to read from a car."

  Cottage was very clean but very tiny and duvets and pillows not great. Staff who helped up find the property on the phone were very kind and patient. The stairs were far too steep for my friend who fortunately had some friends’ house to stay in.

  Reviewed by Gill3.4★May 2022

• "We had a wonderful time here but were a little unsure if we would be able to get in."

  After making the booking I was contacted by the owner who gave me their housekeeper's phone number and asked me to call to make sure they knew we were staying. Only after putting the phone down did this strike me as odd - why are you asking the customer to do this? One wouldn't go to a hotel and expect to have to find a member of housekeeping to make sure the room is tidy, but I digress. Two failed calls (with voicemail messages left) to the housekeeper later and I informed the owner via SMS that I had tried but not heard anything. We never heard anything more and so were a little unsure everything was in place. Sykes had taken our money and so we travelled anyway; thankfully everything was as it should be. We also felt that the information provided in the blue folder in the house was a bit out of date, particularly around bin collection. These small communication hiccups are the only thing preventing us from giving a perfect score. The house is very impressive for its size and the pictures do not accurately show how small it is. Despite its size it is very well appointed and nothing feels cramped or claustrophobic. It's perfect for a couple but not sure I would want to stay here with others. I also feel the need to mention the damp smell in the bedrooms which lots of other reviews have mentioned. Despite the owner's assertion that it has been addressed it is still noticable although is not unberarable like some other reviews claim. When you consider however that the bedrooms are built below ground level I think it reasonable to expect a somewhat damp smell so I do not feel this can be held against the owners, particularly when they have taken steps to mitigate by providing dehumidifiers.

  Reviewed by Rhodri4.7★Apr 2022

• "What a lovely little place we stayed in very small but cosy we had 3 nights and 4 days village was nice couldn’t find the spar which said was walking distance then we went passed it which was closed down."

  The nearest pub we found was 3 mile away called victora inn which was lovely. Down side was the damp downstairs in the bedrooms if I would of looked at the reviews before I wouldn’t have booked the damp smell was really bad that bad we slept up in the living area as breathing that in all night can’t be healthy for anyone the bedding smelt of damp and our clothes started to small of the damp also. Is there a law of renting something with that much damp ??? With out the damp and all sleeping up stairs it would of been a lovely little place.

  Thank you for your feedback We have now newly insulated the downstairs and done maintenance work to rectify these problems. Property Owner

  Reviewed by Trevor3.4★Oct 2021

• "The cottage is lovely and clean; we were welcomed with cakes and milk in the fridge, as well as some beverage sachets."

  The town is beautiful, the people are very friendly and it’s close to many different sightseeing destinations. Even though some places were closed due to the virus, we’ve had a lovely holiday. Thank you!

  Reviewed by Marta5.0★Sep 2021

• "E Dolls House was a small cottage of much potential."

  .it had a lovely upstairs and could be lovely downstairs if only the damp problem was resolved.. appreciate it is an old cottage with underground accommodation but there are ways to solve the damp issues.

  The down stairs has been newly insulated and had maintenance work done to resolved these issues. Property Owner

  Reviewed by Hannah3.4★Aug 2021

• "Such a lovely little cottage."

  Perfect location in the town, everything within easy walking distance (including the beach). All the facilities in the cottage were of an excellent standard and quality. The only downside was the damp in the bedrooms. The horrible smell in the master bedroom made for unpleasant nights.

  Reviewed by Adam4.4★Aug 2021

• "Totally loved the Dolls House , but the Damp problem especially in the bedrooms having to run dehumidifiers 24-7 with air fresheners trying to Disguise the mouldy smell and noticeably damp damage led to uncomfortable nights sleeping, physically waking up chesty."

  It’s a real shame because everything else was 1st class , loved the welcome pack , the well equipped kitchen, lovely bathroom, lounge area an so on.

  Reviewed by Graham4.1★Jul 2021

• "The presentation and cleanliness of the property was beyond reproach but several aspects proved a disappointment."

  1. The dampness of the bedrooms even in summer made for uncomfortable sleeping arrangements. 2. Arrangements for waste and recycling are chaotic. Suitable bins are not available, and those at the property are broken. Hence there is an accumulation of uncollected recycling materials. 3. The inclusion in the property description of the "garden" as an attraction is bizarre. It is extremely small and half is taken for bin storage. It is, effectively, unusable. A holiday property with no garden would not appeal to us, had we known.

  Reviewed by Keir4.1★Jun 2021

• "The house is perfect."

  The location is perfect. It was a very nice holiday and the kids lived it too. Thank you!

  Reviewed by Elena5.0★Oct 2019

• "The location was perfect and better than the website description suggested in some ways: a fun walk to the sand dunes and beach (20min though steep on the way back!"

  ) and with easy parking (the free car park is just a few steps away though hidden behind a large stone wall). Despite being right in town, the house was also extremely quiet - silent at night - and felt very private as the houses around it face the other way. The stairs are very unusual but we had no problems, even with our youngest aged 7.

  Reviewed by Faye3.8★Aug 2019

• "A very comfy, cosy place to unwind and relax."

  We all felt at home very quickly and thoroughly enjoyed our stay.

  Reviewed by Jo5.0★Jul 2019

• "The information we were given re key safe was incorrect."

  Had to call for advice. The information the parking permits which we were given was incorrect. Has to call for advice. The cottage had not been cleaned and there were hairs in the bath and bed linen. Had to call and wait for cleaners to come at 1900 hrs. The cleaners did not have any bed linen with them so had to use linen of the spare bed and that was then left in made for the duration of the holiday. The sky light window was very dirty/marked which was unsightly and did not allow views of the sky! There was limited information on how to work cooker. And instruction booklet would have been useful. The TV had very poor reception and could not be used on many attempts. Despite all these issues we did have a good holiday and when we did call the company our issues were dealt with promptly and we are awaiting further correspondence re compensation.

  Reviewed by Catherine3.1★May 2019

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