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"On the whole the property was ok, but a few minor touches would have made it better."
The hot tub was lovely but nowhere to put our towels, the steps from the lodge down to the tub were steep and a little treacherous! There was no mirror apart from the bathroom (made hair drying problematic). No sharp knives for food prep apart from a bread knife. The toilet handle was loose and hanging. The bed was comfy but the mattress protector had no elasticity left so ever time you moved in the bed the sheets crumpled underneath you. It was clean and tidy, just felt a little bit tired and unloved.
Reviewed by Louise3.4★Oct 2024
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"Lovely cabin in beautiful surroundings."
Cabin didn’t feel too close to other cabins (which was a definite bonus)
There is a baby gate on veranda which was useful as we could leave patio doors open for dogs without worrying that they would go too far.
It was great to sit and have breakfast on the veranda and look out for red kites and other birds.
Hot tub was lovely - clean and already on when we got there & on throughout our stay.
A couple of practical things:
- There is no salt/ pepper/ olive oil there so take your own.
- two toilet rolls are provided but any additional you will need to take
- washing up liquid, cloth and sponge are there for you plus two black bin bags
- one towel per person is provided, so take an additional one for hot tub
- wifi works ok
- fridge is an under counter one so has a small freezer section (enough for ice blocks)
Thanks for your wonderful feedback, we will take it all on board. In regards to the practical things, it is a self-catering lodge hence why none of those stuff is provided. We will certainly have a think about this. Thanks
Property Owner
Reviewed by Kate4.1★Jun 2024
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"A really lovely relaxing break away, the views were beautiful, we had everything we needed and the whole place was very clean, we will be returning."
Thanks for your wonderful feedback. We look forward to seeing you return. Thanks
Property Owner
Reviewed by Rebecca4.7★Feb 2024
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"Such a beautiful location!"
The cabin was cozy and having the hot tub for the evenings was a bonus.
We all thoroughly enjoyed our short stay and will definitely be looking to book back next year.
Thanks for your wonderful feedback, we hope to see you again next year.
Property Owner
Reviewed by Grace5.0★Nov 2023
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"My family and I enjoyed a charming, private lodge nestled in lush vegetation for a week."
The staff were friendly and always ready to assist, and the host maintained excellent communication throughout our stay.
Unfortunately, we faced significant setbacks during our stay. We chose the property for its Wi-Fi, but it was completely non-functional, impeding our remote work. The lack of signal on our mobile phones compounded the issue. Despite connectivity challenges, we relished the natural surroundings for outdoor activities.
The TV didn't work either, limiting our entertainment options. We missed access to TV channels and streaming services like Netflix, which was a letdown, especially for our 16-year-old daughter.
One improvement we would suggest is providing essential kitchen items such as salt, pepper, and cooking oil at the property. It would have been convenient to have these basics on hand, especially when arriving after a long journey, to prepare a simple meal without the need to make a trip back into town.
In summary, despite connectivity issues and the lack of kitchen basics, the lodge's beautiful location and the relaxing hot tub were the highlights of our stay.
Thanks for your feedback. In regards to the connectivity, the whole valley had issues. We understand this was very frustrating. It has been fixed now. We'll take all of this information on board. Thanks
Property Owner
Reviewed by Valerio4.4★Oct 2023
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"Our stay was such an amazing beautiful experience, we loved it so much , stunning views such a peaceful place."
Would definitely come back again.
Thank you so much
Godbless you
Jade
Thanks for your wonderful feedback. We hope to see you again.
Property Owner
Reviewed by Jade5.0★Sep 2023
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"Hi in general it was fine , just a few little things could have been better , but i understand maintenance can not be carried out during people staying."
The bathroom / toilet window needs a roller blind for privacy , from oher guest.
The hot tub lid needs to be made easier to lift on and off .
The properties patio doors not very secure , needs new bolt and bottom of door planing to make easier entry/ exit .
The patio needs better gates to secure dog and again for exit / entry .
Maybe a more modern microwave .
Overall it wasn't bad ,and we had good time staying and would come back .
Very peaceful environment and great location for walking and outdoor activities .
Reviewed by Darren3.8★Sep 2023
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"Enjoyed our stay will hopefully rebook next year."
Thank you, we hope to see you next year.
Property Owner
Reviewed by Gemma5.0★Jul 2023
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"We thoroughly enjoyed our stay - it was a treat to stay in a real log cabin, with a hot tub included!"
Very secluded with stunning views of Elan Valley. Quiet and well kept, but within a short easy drive of Rhayader. My only suggestion (not a criticism) would be to provide basic essentials of tea & coffee, sugar, a small milk, salt & pepper and handwash.
Thanks for your feedback, we will certainly take this on board.
Property Owner
Reviewed by Philip5.0★Jul 2023
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"It was a beautiful peaceful stay at the cabin and we thoroughly enjoyed the downtime with the rolling hills and scenery we looked out on, plus the wonderful perk at having the hot tub to relax in after being out all day."
If I was to be really picky then the shower wasn’t brilliant, the water pressure wasn’t great and kept running cold.
We would definitely return and recommend to friends and family xx
Thanks for your wonderful feedback. We have sorted the low water pressure issue out. We hope to see you in the future again.
Property Owner
Reviewed by Mali4.7★Jun 2023
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"We loved our stay it was really relaxing, the accommodation was clean and great and staff are really friendly."
Amazing place that wile will 100% return too. Our fur babies loved this place also lovely fields for them to play around in on site.
Your 10/10 feedback has been really appreciated here, thank you so much. Very glad to hear the dogs enjoyed their stay too.
Property Owner
Reviewed by Gerard5.0★May 2023
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"Wow, A lovely lodge on a well maintained site."
We had a great relaxing break. The hot tub was a plus too , it was nice to relax in the tub after a day walking .
We will be going back for sure.
Thanks for your wonderful feedback. We look forward to seeing you in the future.
Property Owner
Reviewed by Michael5.0★Apr 2023
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