Artro View

18 Customer Reviews

• "We absolutely loved our stay at Artro View."

  It exceeded our expectations. The cottage had everything we needed for our holiday. We felt so at home there, that we didn't want to leave. We will definitely be returning.

  We are pleased to hear this because we love the cottage and are delighted when other people can see what a lovely place it is and enjoy it. So pleased you enjoyed your stay and we look forward to your return visit. The Owners Property Owner

  Reviewed by Wendy5.0★Oct 2024

• "Enjoyed the stay,had a great time things could have been a little bit cleaner, ..."

  Enjoyed the stay,had a great time things could have been a little bit cleaner, nothing that caused a problem, thanks very much would definitely stay with you again

  Reviewed by Lorraine4.4★Oct 2024

• "We had a lovely week in Wales and managed to explore lots of local areas."

  The cottage is in a beautiful location. Just a few things let it down. The cleanliness was below average in comparison to other rentals we have stayed in. The facilities were disappointing in that the WiFi did not work for the latter part of the week and the spa bath didn't work. Several lights didn't work and the remote controls for the various TV's also didn't work. The cooker hood fan also didn't work. Many of the maintenance issues had been reported by previous tennants but nothing had been done about them. There was a lot of different kitchen pots/pans etc but a lot were dirty and old which put us off using them. We felt like just a small amount of tlc could really make a difference in this house. The bathroom and kitchen both need to be re-sealed. And a general de-clutter in the whole house as some areas were quite dusty and musty. There was a jigsaw which had missing pieces which was also disappointing and the garden area was cluttered and overgrown. The lounge/dining area was a lovely space and the settee was really comfortable. Later on in the week we discovered some equipment for the beach (body board, skimming board etc) which i think should be advertised as being available, perhaps in a welcome pack and the ability to hang some clothes outside but under cover was also really useful. The shower was a good, powerful shower. There are many good things about this property and the location and we feel it has the potential for so much more. Thank you.

  This is a friendly welcoming cottage and though not ultra modern (evident from the description and pictures) it is pretty comfortable. Our plan is for guests to feel at home and welcomed. Our cleaner has cleaned Sykes cottages for many years and the high standard of her work is well recognised by all. If you had issues it is a great pity you did not immediately inform Sykes so that they could be rectified, the number for the cottage manager is also in the information pack and he could have been phoned to help you. Many families appreciate the range of equipment and I agree some of it , like the roasting tins, do not return to their pristine shine after use but the cleaner checks their cleanliness. . Lights and TV remote batteries can go at any time. There are replacement light bulbs and batteries available in the cottage. The manager would install these if you feel uncertain. As a result of a BT failure (not ours) the internet was down but this was rectified at the first possible opportunity and it is up and running now. The cooker hood has been broken somehow and we are in process of getting a new one installed. It feels disruptive to do this job during someone's holiday. With a series of bookings especially over the summer, things can go wrong in any house and we do our best to get them fixed as soon as possible. It is a shame you found so much to complain about, I sincerely hope you enjoyed the good things of which there are plenty. Property Owner

  Reviewed by Kathryn3.1★Aug 2024

• "Had a wonderful stay."

  Beautiful cottage in a great location with easy access to beaches and mountains of Snowdonia. We particularly enjoyed Harlech beach and a walk from the cottage to Nantcol waterfalls. We found the cottage to be clean and comfortable and hope to return soon.

  Thanks for the great feedback. We are so pleased you liked the cottage and enjoyed the area. Look forward to having you back as soon as you can return. Best wishes from us. Property Owner

  Reviewed by Andrew5.0★Oct 2023

• "Single mattresses are OK for young children but not really upto a teenager, and the single room had a couple of unidentifiable marks."

  On the whole the place was clean and tidy and perfectly acceptable. We are fully conscious of the fact that its the end of the season and iam sure its been a busy one. The neighbours were lovely and helpful. We will be back again.

  Thanks for your feedback and general appreciation of the cottage. Our neighbours are, as you say, really lovely. Look forward to welcoming you back but sadly can't promise larger beds than the standard singles. Our best wishes. Property Owner

  Reviewed by Andy4.7★Oct 2023

• "Cottage welcoming a few little things but nothing to spoon our stay Small bedroom wi Dow would not open/ unlock - put in book."

  Oven not the cleanest - we only reheated part baked bread - perhaps it is due a deep clean after busy summer. No instructions on real fire in lounge - ie would we be responsible to clean it ? Technical items - worked well - tv . Alexi wyfi Thank you

  Thank you for your feedback and that guests find the cottage welcoming is exactly what we aim for. The cottage is professionally cleaned after each guest stay but as you say,after a busy period of use, the oven will need some attention. Guests clean away the ashes after using the log burner. There are some instructions in the appliances folder about how to use it, I will put them to the front. Logs and firelighters be bought from the shop 3 mins away. Property Owner

  Reviewed by Gillian5.0★Sep 2023

• "When we arrived the cottage had quite a few cleanliness and maintenance issues."

  Blood on mattress protector, dirty, greasy oven and trays, windows dirty inside and out, dirty toilet brush and holder, dirty bathmat, bucket full cigarette ends under patio table, messy backyard, rail in bedroom broken, cracked glass panels in window,piece broken glass in bedroom drawer, no plug in kitchen sink. It was a shame we spent the first few hours after a long journey trying to sort these things out. Phoned sykes who were helpful and arranged another clean. Cleaners turned up the next morning and threw toilet brush and bathmat away. Tried to clean oven and trays as best they could, this is where a plug was needed in sink as the trays don't fit in sink bowl. They cleaned over and it felt fresher afterwards. They told us they're not responsible for any windows and outside cleaning. We managed to fix the clothes rail but it needs new one as it sways when clothes are hung. I spoke to the owner who said she was unaware of the cleaning problems and will sort maintenance issues out at a later date. Fresh flowers were left in cottage and the owner kept bringing them up but it's no good leaving fresh flowers if you're not concentrating on the cleanliness, the money on flowers would be better spent on other things. The cottage has alot of potential to be alot better, it has no identity with mismatched furniture and with a few tweaks could be much better. The area is outstanding beauty with glorious beaches. We visited Harlech, caernarfon Castle, Portmeirion,Shell Island. Had lovely meals in Norbar few times and Nineteen 57.

  We are sorry you found so many things to be unhappy about as we would wish every single one of our guests to have a comfortable and enjoyable stay and do whatever we can to ensure this is the case. However it is very good that you enjoyed the outstanding beauty of the location with its many areas of interest and the excellent restaurants. Property Owner

  Reviewed by Kim2.2★Sep 2023

• "The shower curtain was very dirty and all the food and recycling bins should have been emptied, we ended up bringing our rubbish home!"

  Stairs carpet could do with a clean and a bigger tv wouldn’t hurt, otherwise it was okay

  The cottage is cleaned after each visit by a cleaning agency recommended by Sykes, I will draw these oversights to their attention and they are usually very good at remedying things, but I'm sorry you encountered these issues. The photos now show the size of the TV. I hope you had a good holiday otherwise as there is so much to enjoy in the area and in the cottage. Our best wishes Property Owner

  Reviewed by Noellene2.8★Sep 2023

• "Beautiful cottage."

  Everything you need is there home from home. Ideally situated to visit the surrounding areas

  Thanks Steph, so pleased you enjoyed your visit. Property Owner

  Reviewed by Steph5.0★Aug 2023

• "Nice cosy cottage in rural setting."

  Clean and comfortable. Most of the amenities provided. Easy to check in. The only irksome thing was that no toiletries provided and no mention in the confirmation of booking to bring own. Nice coffee shop and pub at walking distance

  Thank you for your lovely feedback. We're glad you found the cottage to your liking. We understand it is generally assumed by Sykes that self catering guests bring their own toiletries but we are sorry you felt inconvenienced. Hope you were able to get what you needed from the friendly village shop a 3 minute walk away. Thanks for taking the time to provide a review. Property Owner

  Reviewed by Anil4.1★Jun 2023

• "Lovely cosy cottage, perfectly located for exploring the area."

  We had everything we needed for a comfortable stay. Spa bath, Netflix, prime and the board games were a great way to spend the evening after a day exploring. The pub was very welcoming and the food was lovely. The village shop is stocked with everything you may need. We would love to return one day.

  Thank you Lucy, it is always a joy to hear that guests have enjoyed themselves. It would be lovely to have you back whenever you are able to come. Best wishes, Berry and Roger. Property Owner

  Reviewed by Lucy5.0★Dec 2022

• "We had a lovely stay at this cottage."

  It was the perfect location just a short drive from Harlech or Barmouth for the beaches. The pubs in Llanbedr served excellent food and the little convenience store was also handy. Had all of the facilities needed for a lovely stay. Would definitely recommend to others and we hope to go back again some day.

  Thank you for your lovely feedback. We think it a good location and are so glad you enjoyed your stay in the cottage. Great you have you back for another holiday whenever you are ready. Berry and Roger Property Owner

  Reviewed by Melanie5.0★Jun 2022

• "Beautiful cottage, alot bigger than we thought it would be, perfectly cleaned and ready to start our holiday."

  Surroundings and walks are amazing. Would highly recommend. Didnt connect to internet as we were there to enjoy the surroundings.

  Thank you for the lovely feedback. So pleased you enjoyed the the very pleasant, varied surroundings and had a good stay. If you had wished to use the internet you would find it now works well and we have had no further problems. Property Owner

  Reviewed by Sarah5.0★Sep 2021

• "Cottage was lovely had all facilities we needed however only drawback was no Wi-Fi and parking was not good or designated and on returning had to park down the road on many occasions so could not see our car all the time and road very busy."

  The Wi-Fi at Artro View was installed in April 2001 and operated perfectly until September when we saw reports of drops in connection on the cottage website. We seem to have remedied the problem by removing the face plate on the telephone socket and re-attaching the cable with a micro filter. Do let us know (via the local manager) if there are any further problems but we don't anticipate any. Property Owner

  Reviewed by Andrea3.8★Sep 2021

• "Great cottage, well equipped with lots of nice touches but terrible wifi."

  The Wi-Fi at Artro View was installed in April 2001 and operated perfectly until September when we saw reports of drops in connection on the cottage website. We seem to have remedied the problem by removing the face plate on the telephone socket and re-attaching the cable with a micro filter. Do let us know (via the local manager) if there are any further problems but we don't anticipate any. Property Owner

  Reviewed by Helen4.4★Sep 2021

• "Cottage was lovely, well appointed and cosy, yet with plenty of space for our group of two adults and two 17 old boys."

  We immediately felt at home! Beautiful location.

  So good to know you felt at home, we hope you will feel comfortable. Thank you for the feedback. Property Owner

  Reviewed by Graham5.0★Aug 2021

• "Lovely cottage, situated in a great location."

  Road was a little busy it's on, but you could hardly hear the traffic unless you had the windows open obviously. We found a parking space every evening. Further down the road on the right was a car park you could turn around in too which was handy as the roads are narrow all around the area. Cottage had all the amenities you need. Even foil, cling film and cleaning products too which was great! There was a little shop just over the bridge which was handy. It would be good if the TV wasn't flat against the wall but able to swivel as difficult to watch from both sofas. We like to watch movies in the evening after a busy day exploring. We visited Barmouth, Harlech, Portmerion, Beddgelert and Porthmadog! There is a lovely waterfall about 5 mins around the corner too in the car! It's expensive to park near the beaches, costing around £5+ for the day, but a few machines you could download an app and pay on which was handy given you didn't have to find change! It's better to pre-book tickets for Harlech Castle and Portmerion too. Harlech Castle was mandatory to book before you went due to Covid too. It's worth doing for Portmerion to avoid queuing! We walked past a big queue of people waiting.

  Great feedback with loads of really helpful suggestions. Much appreciated, thank you. Property Owner

  Reviewed by Louise5.0★Jul 2021

• "Great cottage in perfect location for exploring coast and mountains."

  Two small items. The shower head doesn't fit the holder and needs replacing. There are lots of cheap knives in the kitchen and none of them are sharp.A couple of sharp knives would be good. Otherwise, fantastic

  Thank you for taking the time to leave feedback, in response to this we have replaced the knives and fitted a new shower head. Property Owner

  Reviewed by John4.7★Jun 2021

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