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"Was supprised there was no feedback book, the bath was not suitable it didn't have any grips for you to get out safely, it was all smooth at top which made it difficult to get out of, but on a positive note the flat was quite cosy."
Thanks for taking the time to review the property and I’m glad you found the flat to be cosy.
We don’t have a feedback book as I send every guest a message at the start of the visit for them to contact me with any issues I can help resolve during the stay and then use this online review system so that you can share your comments with future guests. I’m sorry you found the bath difficult to get out of.
Property Owner
Reviewed by Chris3.8★Sep 2024
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"We have had a lovely stay thank you!"
! Great location, right at the beach, with lovely view of New Quay. The apartment was well equipped. Thank you for the thoughtful touches, such as milk, teabags & waffles on arrival! We also enjoyed some of the games & jigsaws!
The property is quite compact for a family of 4 and dog, but felt a significant upgrade on the caravan site, where we normally stay.
We had read comments about dogs not being able to run free on shared lawn immediately outside apartment, but this was not an issue. There was a lovely area the other side of hedge where our dog could be off lead & then the coastal path and beach are also just beyond the lawn.
Thank you so much for taking the time to review Cwtsh Cragen. We are so glad that you had a good time!
Property Owner
Reviewed by Sally4.4★Aug 2024
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"Highly recommend this holiday cottage."
Really lovely interior. Very comfy & cosy beds. It was nice of the owner to message me, that if we needed anything or had any questions, but they had provided everything we needed and more. We were blown away with the picturesque short walk to the beach. We will definitely be returning for another holiday.
Thank you so much for taking time to share your experience in Cwtsh Cragen. We are delighted you all enjoyed your stay and look forward to seeing you again
Property Owner
Reviewed by Karl5.0★Jul 2024
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"We had a brilliant time at this property!"
It had everything we needed for a long weekend in New Quay, and the hosts were extremely helpful when replying to our queries. The location is ideal, only a few minutes walk down to the beach, and a ten minute walk into the middle of New Quay. I would definitely recommend this place for anyone wanting to visit the area!
Thank you for your kind review. We are so happy when guests enjoy their time in Cwtsh Cragen
Property Owner
Reviewed by Menna5.0★Jul 2024
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"We had a wonderful couple of days in Cwtsh Cragen."
The flat had everything we needed, beds were very comfortable and it was lovely to come back to watch TV after a day at the beach. The location of the flat was great, it was very close to the beach and a short walk to the town which was full of places to eat and drink. We enjoyed fish and chips from Lime Crab whilst looking out for dolphins at the harbour. We also visited Llangrannog beach and PizzaTipi in Cardigan - thoroughly recommend.
Thank you for taking the time to review Cwtsh Cragen. We are so pleased you enjoyed your time in the apartment, New Quay and the surrounding area
Property Owner
Reviewed by B5.0★Jul 2024
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"The flat is in a really good location just a very short drive from the town of New Quay, and only a few minutes walk from a beautiful dog friendly beach."
Inside it is well presented, and comfortable. During our stay it was very quiet with no noise at all from neighbours or from the adjacent holiday park. I would recommend this flat in particular for its beach access but also as a good base from which to explore this beautiful coastline.
Thank you for taking the time to review Cwtsh Cragen, we are so glad you enjoyed your stay
Property Owner
Reviewed by Penny4.4★Jun 2024
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"Comfortable place to stay and in the most wonderful location."
We had a fabulous week, would definitely come again.
We are so pleased you enjoyed your stay in Cwtsh Cragen and we would love to have you return!
Property Owner
Reviewed by Jema4.4★May 2024
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"On the surface the appartment was clean, but needs a deep clean."
When the sun came out there were loads of marks on the windows. The shower could be better and the freezer wasn't working. Lock on bathroom door wasn't working. However, the bed was very comfortable and the location lovely. There were a few things that can easily be remedied. Could do with a small sharp knife for vegetable prep, a bath mat, one pillow cover was missing. One small towel and one teatowel between 4 is not enough, nor is half a toilet roll. Small things but their absence make a holiday less relaxed. The owners were nice and apologetic over the freezer and lock and, overall, we had a nice holiday.
On the positive side, we are glad that you had a nice holiday. However we are sorry that you experienced some issues during your stay particularly the bathroom door lock, which has now been replaced. We noticed that the freezer wasn’t actually plugged into the electricity, and once plugged in it worked ok. Following your comments about the towels, we have amended the welcome message we send each guest on arrival and specifically asked them to get in touch if a bath and hand towel hasn’t been left for each guest. If the cleaners have accidentally not left sufficient linen, they are quite happy to drop them round to the apartment as soon as guests make us aware of it.
Property Owner
Reviewed by Deborah3.1★May 2024
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"The property was as described on the website, it was clean, tidy and had all the amenities we required and a very pleasant place to stay."
Its position inside Quay West holiday camp allowed us to use some of the facilities provided on the camp (shop & takeaways). It is in a great place for walks on the beach and to the town. The only downside is that it is very hilly and would not be good for someone with mobility problems. Overall a very good place to stay we really enjoyed it.
We are glad you enjoyed your stay at Cwtsh Cragen, thank you for your review
Property Owner
Reviewed by Garry4.4★May 2024
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"Great apartment with everything you need for a holiday."
Easy access to beach and only a short walk to New Quay with plenty of shops and restaurants would definitely stay here again
Thank you for your kind comments. We are delighted you enjoyed your stay!
Property Owner
Reviewed by Pauline5.0★Apr 2024
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"Cwtch Cragen is a perfect place for a very affordable getaway in Cardigan Bay."
The accommodation isn’t luxury but provided everything we needed for a week’s stay with our 6 month old baby and dog. We loved seeing the sea from the kitchen window, and being only a few minutes walk to the beach for runs and walks. New Quay a short walk away along the coastal path (or main road, or beach at low tide) for coffee or fish and chips. Didn’t hear the neighbours at all. Warm. Comfy bed. Parking space. Very helpful host provided her contact details for if we needed anything. Thanks again, we hope to be back.
We are really glad you enjoyed your stay in Cwtsh Cragen, thanks for the feedback
Property Owner
Reviewed by Lizzie5.0★Mar 2024
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"Bearing in mind this is not a 5 star holiday let and its not 5 star pricing."
The flat has had a nice makeover and all the facilerties are excellent. Everything we needed was there. Lots of piping hot water, good size fridge and large undercounter freezer. As it was in a block it felt very secure. Out of the door onto a path 3 minutes to a wonderfull long sandy beach. If you are looking for a pleasent economicle holiday let for 4 people this is it.
Thank you so much for your fair and balanced review. We love staying at Cwtsh Cragen and are delighted when our guests feel the same!
Property Owner
Reviewed by Anthony4.4★Sep 2023
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"Ok as a place to rest your head."
Site is very comprehensive with a shop for those little things you forget, and a fish n chip shop and pizza place. The site restaurant is also very good. The walk to the beach although not far, is quite limiting as it is down a steep path then steps for the final part. As to Cwtsh Cragen itself, the bathroom is in need of some TLC with regards to the shower (cleanliness) and tiles, there is no washing machine or vacuum cleaner but there are brushes. The beds were reasonably comfortable and the TV is modern with WiFi access. One of the neighbours is very anti dogs, so be warned.
Thanks for the feedback. The 5 minute walk to the beach is fairly steep, but we think it’s worth it as the view is amazing! We take your comments about the shower very seriously and will address them. There’s no washing machine nor vacuum and neither are listed on the property summary, shown when booking. However, there is a great laundrette in New Quay. Our lovely neighbours have always welcomed our dog, but on the apartment green, dogs should be kept on a lead, but can roam freely elsewhere.
Property Owner
Reviewed by Tracey3.4★Sep 2023
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"Went for 1 week's stay on the 16th July and can say we weren't disappointed."
Couldn't find the place at first (we're hopless at following directions!) but on contacting the owner who was extremely helpful we located our apartment. It was easy to obtain the key from the wall safe and our relaxing holiday started. Everything was clean and tidy and exactly as described. The beds and bedding were really comfortable and we had the best sleep that we've had in quite a while. A quiet location with a lovely view and a short walk to a secluded part of the beach which was quiet when we went but could imagine that it would be busier further into the holiday period. All in all a lovely and relaxing place for a holiday. We would definitely go again!!
Thank you so much for the positive feedback. We are always so pleased when our guests enjoy Cwtsh Cragen and New Quay as much as we do. We would love to see you return, please message me when you do so we can make it extra special for you.
Property Owner
Reviewed by Anthony5.0★Jul 2023
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"We’ve been coming to New Quay for 20 years or so, and for the last few years more regularly at 2 or 3 times per year."
We thought your place was great - clean and tidy and well presented and had everything we needed. The only downside was when we read in the booklet about dogs not being allowed on the lawn outside - so that did impact us quite a lot, as it meant we were always looking for somewhere to go, rather than being able to relax at the apartment and let the dog wander free. But it can’t be helped. On the plus side, we just loved being able to pop 2 minutes down the hill to the beach every day! We'd recommend your place to others as a great place to stay.
Thanks very much for the positive feedback. It's always a pleasure when guests enjoy the apartment and New Quay as much as we do.
As you've mentioned, dogs are allowed on leads on the green immediately in front of the apartment, but are allowed to roam freely on the nearest beach all year round.
Property Owner
Reviewed by Bradley5.0★May 2023
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"Light, airy compact kitchen /diner and lounge arrangement."
Good sized bedrooms with plenty of storage facilities. Excellent location for beach (5 minutes walk) and Newquay town centre (10 minutes walk). As we are walking the coastal path the apartment was in an ideal location, convenient for buses and a car free holiday. I would stay here again if visiting the area.
Thank you so much for your lovely comments. We are so glad you enjoyed your stay in Cwtsh Cragen, and would love to see you return to experience the delights of New Quay again.
Property Owner
Reviewed by Jennifer5.0★May 2023
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"We enjoyed our stay, only downside was that the bathroom radiator ( electric ) was not working and the window was locked in an open position thus resulting in it being extremely cold day and night and not a pleasant experience taking a shower."
We are so glad you enjoyed your stay at Cwtsh Cragen but sorry that the bathroom had a few problems. We’ve repaired the radiator and moved the bathroom window out of the night vent position. Our contact details are available on the booking email so that we can be contacted during the stay to deal with any niggles but we’ve now made them more prominent so that if future guests have any issues during the stay they can contact us immediately to sort problems out - avoiding a chilly bathroom!!
Property Owner
Reviewed by Andrew4.4★Mar 2023
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"We had a lovely stay well nice thanks."
We are so pleased you enjoyed your time in Cwtsh Cragen and Newquay
Property Owner
Reviewed by Nick5.0★Oct 2022
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"Welcome pack of tea, coffee, milk and welsh cakes was much appreciated, very comfortable acomadation,
would be better if there was smaller saucepans not just large."
(if you only wanted a tin of beans cooked you had to use a large pan)
No bottle opener
half way through our holiday we had a couple telling us they had booked this apartment for a few days. (through booking .com)
They were not very happy when i showed them printout of our booking,
Thanks for the valuable feedback on the saucepans, we always appreciate ways of making Cwtsh Cragen more comfortable for our guests. We are so glad you enjoyed your time in the apartment.
Unfortunately, the people you referred to booked the apartment for 13 December and turned up on 13 September!! Once they got in contact with us we were able to explain their mistake and they received a full refund. We hope this didn’t mar your stay.
Property Owner
Reviewed by Elizabeth4.7★Sep 2022
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"Incredible location, just a stones throw from the beach and short walk into New Quay."
Flat comfortable and great base for exploring the area.
Owners easily contacted if any issues or questions and quickly resolved.
Reviewed by Abigail4.4★Aug 2022
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"Many thanks for a very enjoyable stay in your lovely property it was just what we needed."
The neighbours were very friendly and we very quickly got the hang of the paths to the town and to the beach.
Thank you for your kind comments, we are always pleased when our guests enjoy our apartment and friendly neighbours as much as we do.
Property Owner
Reviewed by David5.0★Aug 2022
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"Lovely cosy and clean place, excellent location short walk to the beach and town."
Only downfall was that the neighbours and other apartments were loud during the night and early hours of the morning.
We are so glad that you found Cwtsh Cragen to be a good holiday location, we agree! The close access to the beach and lovely town of New Quay are the bits we enjoy too. We're sorry that you were disturbed by the residents in the other flats, they're a lovely bunch who are either holidaying like you or working hard in New Quay and the immediate vicinity.
Property Owner
Reviewed by Melissa4.4★Jul 2022
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"We thought that the property was in a lovely spot, well kept, and within an easy walk of the beach and New Quay itself."
The apartment itself was well laid out, well presented clean and comfortable. It was nice to be able to sit outside on the bench, relax and take in the view and beautiful sunsets. We would recommend it to family and friends.
Reviewed by Margaret5.0★Jul 2022
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"My wife and I have just spent a lovely week at Cwtsh Cragen New Quay."
On arrival we were greeted with a lovely card from our hosts welcoming us as their very first guests. To mark the occasion they had left us a nice bottle of wine and a welcome pack containing some local Welsh produce. Which was very thoughtful of them and gratefully received.
The apartment is located in a very quiet area and appeared to be newly decorated and spotlessly clean. There are two quite large bedrooms with plenty of storage and hanging space. The living area contained mostly new furniture and the kitchen/dining area also contained mostly new electrical appliances and an excellent assortment of cooking utensils and cutlery items. The smart TV and Wi-Fi worked fine and there was also a selection of books to read. Everything you could require in a holiday rental seems to have been catered for.
Cwtsh Cragen is situated right on the edge of the coastal path/Dylan Thomas Trail that can be accessed from the bottom of the communal lawn. A short walk along this path brings you to a flight of steel stairs giving you access to the beach where when the tide goes out you can take a pleasant stroll along the sand into New Quay harbour and town. We are both well into our 70’s and had no problems with access to any of these areas.
Hoping to visit you again later in the year until then a massive thank you to our hosts. Here’s wishing you a very successful future with Cwtsh Cragen!!
Thank you very much for your generous comments. We are delighted that you enjoyed your stay at Cwtsh Cragen and we look forward to welcoming you back later in the year.
Property Owner
Reviewed by Terence5.0★May 2022
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