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"This is a lovely well appointed cottage, nice and warm and cosy."
The basket of goodies was appreciated and a kind touch. All beds, pillows and sofas very comfy. The cottage is well placed for visiting local areas. The pub across the road serves good food Wednesday to Sunday.
Reviewed by Lynn5.0★Oct 2024
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"As 4 elderly visitors, a walk in shower instead of 2 baths with shower over would have been an advantage."
Reviewed by Alan4.4★Oct 2024
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"Compass Cottage is a charming traditional Norfolk flint property."
Parking at the back of the cottage leads to a dog secure gravelled garden, the front garden has also been gravelled over.
The lounge is extremely comfortable with relaxing furniture, and the large kitchen/dining room is perfect for preparing and eating meals.
Good sized bedrooms, and the bathrooms maximize the space and are completely functional.
A welcome gift of Norfolk treats was a lovely touch and much appreciated.
Unfortunately the smell of damp in the porch and downstairs bedroom was rather unpleasant. (It did dissipate by the end of the week.)
The cooking equipment (oven trays/chopping boards/saucepans) need replacing.
Dining chairs need recovering.
The cottage would benefit from being painting internally.
Having highlighted these points, they in no way detract from this lovely property which is perfectly located to enjoy all the wonderful areas this part of Norfolk has to offer.
The weather for the end of September was beautiful and we went out every day. The best part though was knowing we were returning to Compass Cottage to relax in for the evenings.
Reviewed by Gary4.4★Sep 2024
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"The house was lovely and comfortable, the shed door did not lock."
It is not a place for very tall people, though it was okay for us. Could do with grab rails for helping elderly people in & out of the baths/showers, and anti slip mats in the baths might be of help as the bottom of the baths become slippy when wet. Other than that, we say thank you for a lovely place to stay.
Reviewed by Thomas4.4★Sep 2024
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"It was a lovely comfortable cottage!"
My 5 year old granddaughter loved the” secret toilet!” Highly recommended. We be booking a Sykes cottage next year, this is the third one we’ve stayed in and always good!
Reviewed by Wendy5.0★Aug 2024
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"Lovely cottage and great location in quiet village near Holt was perfect for us to venture out to visit the surrounding areas."
Lovely and clean and had everything we wanted (except salt and pepper - didn't think to bring that!) Clean towels, clean kitchen and all the utensils needed. We only used downstairs although was useful having two loos downstairs! Comfy bed, quiet cottage but also plenty of room to move about too so didn't feel cramped. Would definitely recommend this to anyone visiting the area and thank you for the welcome pack - it all came in handy!
Reviewed by Simon5.0★Jul 2024
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"Lovely cottage had everything we needed, lovely welcome pack."
Thanks for a great stay.
Reviewed by Yvonne3.8★May 2024
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"Arrived at Compass Cottage at 15."
20 ( access 15.00 ) to find no cleaning done or beds made up , contacted owner and Sykes , excuse given bad weather we had spent 4 hours in constant rain and got there on time. We were advised by Sykes to go to the local pub for a snack and wait for the cleaners to turn up and finish , no food at either pub . The upstairs shower leaked and the water ran down the lounge wall over the sockets , fused the lights,very dangerous. There were no tea towels . Couldn’t really have the downstairs bedroom window open due to the noise from the air source heating pump. There is a large stain on the ground floor bedroom carpet. All this said it is a lovely house it just needs some TLC and we had a lovely time
Reviewed by Brian3.8★Jan 2024
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"Very nice and comfortable cottage nice location peaceful despite the main road ..."
Very nice and comfortable cottage nice location peaceful despite the main road comfy beds only negative the dust in places the slow cooker you could write your name in the dust cottage let down by cleaning company that said I would recommend the site and we are considering returning next year
Reviewed by Peter4.1★Sep 2023
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"Great location front and back garden need a tidy."
Cups absolutely disgusting and the whole place good do with a good clean cottage not described has on photo .
Reviewed by Barry2.8★Sep 2023
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"Beautiful, roomy cottage."
All needs addressed with many extras. Dishwasher washing machine, three toilets (two bath rooms) Everything clean.
Would definitely recommend. One downside the WiFi only really worked in the longe - I’m guessing due to the thickness of the walls.
Thank you for this, There is a wifi extender in the downstairs bedroom, but it sometimes needs to be turned off and on again!
Property Owner
Reviewed by Jackie5.0★Aug 2023
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"The bath towels need to be bigger the garden airer wasn't working so we ..."
The bath towels need to be bigger the garden airer wasn't working so we improvised the front garden was very overgrown although we did enjoy our stay
Reviewed by Val3.1★Aug 2023
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"Very comfortable base to explore the Norfolk coastline."
It was clean and tidy with all the things you need home from home. The complimentary biscuits were delicious. Thank you.
Reviewed by Helen4.7★Aug 2023
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"Accurately describes cottage."
Bigger than expected.
Comfy beds and well equipped kitchen.
There is a slight ‘stale’ smell on first entering but this soon dispels . No fly trouble.
Like many holiday cottages, time for a good deep clean in the bathrooms particularly would be a bonus.
Parking is limited, 1 large car or 2 small.
Central for visiting many Norfolk attractions.
Reviewed by Belinda4.4★Jul 2023
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"Received a message on the day of arrival regarding broken toilet seat in downstairs bathroom and not to use."
Stated delivery Tues but was not fixed the whole of the week.
Rather upsetting as solely booked the cottage for the en suite downstairs bathroom due to suffering with Coeliac Disease and often requiring the toilet quickly at all times and at night.
Flies in same en suite bathroom once only on Thurs teatime. Rather a few but managed to get them out and used fly squatter.
I am sorry to hear this. The cleaning company discovered that the previous guest had broken a toilet seat, and told me that they would repair it as soon as possible. I will discuss this with them.
Property Owner
Reviewed by Alison5.0★May 2023
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"The property was adequate for our needs."
Just a bit more attention to details would make a big difference such as a deep clean and paint to even sweeping the garden and cleaning the windows. The blinds were broken and one fell down twice. Why supply tea, coffee and sugar and not salt and pepper. There was a tea towel but no oven gloves. Parking is only adequate for one car only. All in all the property was ok but grubby.
Reviewed by Gary3.4★Apr 2023
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"Even though there was a note to let us know about the flies in the house, it did say that it had been sorted, which clearly was not the case as there were a considerable number of flies in the house each day."
Contact was also frustrating as we were offered a 25 pounds by the owner as a gesture of goodwill due to the flies and the broken sink upstairs but because a no reply email was used, a reply was not an option We would have really appreciated an email directly from a customer representative or a direct number for us to call. We had a very tight schedule and this would’ve made things much easier for us but as it was, the issue was not resolved. Despite that we did like the cottage we were left quite disappointed with the service we received.
Reviewed by Matthew3.4★Mar 2023
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"The house was perfectly situated for all of our needs and the house facilities were perfect and had everything that we could ask for."
The TV channel selection was great and ample to keep the kids amused!
I have had to give a lower score for the cleanliness of the property. Overall it was clean, but there was a film of dust over the cooker and cooker hood - someone before our stay had written 'clean me' on the hood, so it had not been cleaned before our stay. Also the corners of the rooms had dust on the floors plus there were cobwebs in some of the rooms. The main issue we encountered was the towels - although they appeared clean when we arrived, they smelt like they had been dried over an open fire and after one use they smelt really damp. The rotary line for the garden was broken and the heating was not on so they could not be dried well. During our week stay I had to wash the towels twice. I contacted the owner after 3 days and they were able to provide additional towels from their store but these towels also smelt bad so could not be used. My suggestion would be, as there is power outside, I would consider installing a condensing tumble dryer in the shed.
Reviewed by Suzanne3.8★Aug 2022
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"Twin room a child’s twin rather than adults - limited storage fir 2 adults ..."
Twin room a child’s twin rather than adults - limited storage fir 2 adults
Stairs to upper storey very steep - not for physically compromised
Parking -only space for 2 small cars ( very tight for 2 larger cars)
Car park across the road for 3 rd car free
Reviewed by Carolyn5.0★Oct 2021
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"The cottage is in an ideal location where you can easily visit Cromer, Sheringham and Holt."
The cottage was ideal if a member of your party needed lower floor access only, as the double bedroom downstairs had an en suite bathroom. The only negative was the tiny garden outside which was covered in stones and not appropriate for dogs to use.
Reviewed by Linda4.7★Sep 2021
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"Such a disappointment, had to set too and clean cottage on arrival , kitchen dirty, sink tea stained, floor covered in thick black dog hair and grit ,also on stair, washing m/c,and bath."
Smell of damp in all rooms downstairs, leak under sink and in ensuite bathroom, leaked onto bedroom floor end of week although constant mopping , oven dirty .Long awaited and much needed holiday spoilt for us all constantly cleaning up not what you want as paid lot for cottage very disappointed looked so nice in pictures and treat for daughter and grandchildren who sadly needed a nice break away after difficult year .
I welcome feedback from guests about either of my properties. I would like to thank You for having taken the trouble to leave your comments and I have since communicated with the cleaning company about your complaints.
Our staff photograph all properties that they manage after cleaning. I have since reviewed and compared the images they have taken and the images which yourself have submitted and I am afraid the two are difficult to reconcile. Had the cottage been in the state the way you have described I am surprised you did not immediately take up the offer to contact them directly which was left on a laminated sheet in clear view.
In view of the comments about the damp, the manager has visited the property herself and confirms that this is the case in the downstairs bedroom but found that the door of the shower had been forced past the stop placed to prevent it directing water outside the bath. She believes that this is the reason.
I am sorry that this did not live up to your expectations and would like to thank you again for taking your time to let me know of your thoughts.
Best wishes, The owner of Compass Cottage.
Property Owner
Reviewed by Peter2.2★Aug 2021
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"We enjoyed a lovely stay in Norfolk in late July 2021; the cottage is superbly located for coast and country with Sheringham and Cromer within a few miles and the bustling market town of Holt a 5 minute drive away."
The cottage is spacious and comfortable, the two bathrooms and additional toilet appreciated by our party of 5. The lounge is large and has an excellent smart TV for Netflix/Prime etc while the kitchen is really well equipped, plus use of the shed to store our bikes was a bonus we hadn't expected. The owner was also very prompt at sending a handyman out when we had an issue with the double bed upstairs. The only tiny criticism we have is that the downstairs en suite does not have an extractor fan which meant the bathroom remained quite humid after showers or baths and the lack of a heated towel rail meant our towels stayed damp on the days when we couldn't hang them outside to dry (the weather was variable the week we were there) but this doesn't detract from what was a really enjoyable stay.
Reviewed by Christopher4.7★Jul 2021
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".Cottage was very well equipped and in a good location. Beds very comfortable"
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Reviewed by Winifred5.0★Jun 2021
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"Extremely comfortable and well equipped."
Our only negative comment would be the busy main road which made it difficult getting out of the side road and crossing over when walking with the dog.
Reviewed by Lorraine4.7★Jun 2021
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"The cottage was everything we were expecting and was very comfortable, warm and welcoming."
However my friend, who occupied the downstairs bedroom, found the fan/heating unit outside the back door to be off-putting and did disturb her sleep.
Not sure if there is an answer to that but worth mentioning, in case other people have found the same problem.
Other than that, no complaints at all.
Reviewed by Jackie5.0★Oct 2020
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"Cottage urgently requires a visit from a Plumber!"
Kitchen cold tap cannot be shut off, continually drips.
Downstairs bedroom, entry into en-suite carpet is very damp, suspect leak under bath.
In all other respects the cottage is very comfortable and very well equipped.
Reviewed by J4.1★Sep 2020
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"Lovely cottage - super clean and really thoughtfully equipped - we had everything we needed for a wonderful holiday."
Really comfy beds too. Great location - loads to do with the kids, especially with so many great beaches nearby. Only gripe was that the cottage heating was broken and there was no tumble dryer so we really struggled to get wet walking gear dry (or our bath towels which stayed damp all week). Once that is sorted though this cottage will be perfect!
Thank you for feedback and for choosing to stay at Compass Cottage. The heating comes from an air-source heat pump
and actually was working at that time. It is thermostatically controlled
and therefore did not come on during a warm week in August. With regard to
drying, there is an airer inside the property and a washing pole in the
shed that can be placed in a dedicated hole in the back yard. There is also
an oil radiator as well as a fan heater, but clothes should not be placed
directly on either.
Property Owner
Reviewed by Esther4.7★Aug 2020
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