Northgate Ground Floor Flat

46 Customer Reviews

• "Lovely apartment very handy for the town and beach and with parking ."

  However unfortunately lack of maintenance both the central heating and the gas fire did not work on arrival . I contacted the owner and was told to buy new batteries for the heating I was not impressed with that so she said she would send her cleaners to have a look . Due to the time of day I decided to purchase new batteries . I was refunded And I had the central heating working before the cleaners arrived but the gas fire would not work . Not really the way to start a holiday in October . Re cleaning the apartment was clean but unfortunately the rear patio door to the bedroom and the kitchen door and window were very dirty and the nice little rear garden was full of weeds and finally the double bed was very small and extremely uncomfortable I feel all of the above could be sorted very easily and then it would be a first class apartment for holidays and return business.

  Thank you for taking the time to feedback. We are sorry that the heating was not on for your arrival. After a short discussion I realised the batteries must have gone/been removed as also our spare batteries in the draw had been taken too. I advised my cleaners would come out from Kings Lynn and would take 45 mins . I did advise if you wanted an instant fix the hardware shop was over the road to purchase some and I would settle it for you. You advised you were not going to do this. My cleaners arrived within 45 mins and you advised you had purchased batteries. We refunded you and checked over everything else. We always want our guest to enjoy their stay. Unfortunately we may run into the odd issue and I think responding within 45 mins is the best I can do. I remained polite and efficient to you at all times. Property Owner

  Reviewed by Bruce3.1★Oct 2024

• "We have yet another great stay at this flat."

  Its comfortable and very pleasant. Its great having parking in front of the flat and off the road. Lounge is a nice size and we love having two sofa's, one each to relax on at the end of the day. Well equipped kitchen.

  Reviewed by Margaret5.0★Sep 2024

• "Lovely and clean and comfortable a few instructions on cooker, microwave and ..."

  Lovely and clean and comfortable a few instructions on cooker, microwave and heating would have been useful but otherwise a lovely flat

  Thank you for your feedback and we are glad you enjoyed your stay. The manuals are in the draws in the kitchen but I will add this as a note in our welcome pack. Property Owner

  Reviewed by Madeline4.1★Sep 2024

• "Disgusted leaking cold tap in kitchen NO washing up liquid provided but a drying up cloth!"

  !!! Also ONE part used toilet roll!!!! Windows are filthy. WiFi password incorrect Just as well the bed was comfortable otherwise we would have left.Would not stay here again

  Reviewed by Victoria2.8★Sep 2024

• "The flat was very disappointing."

  On first sight the front step is crumbling and the door scruffy and ill fitting. The windows have not been cleaned either inside or out. The rear patio garden looks lovely on the photographs but in reality is overgrown, unkempt and scruffy. the garden furniture is covered in spiders' webs, leaves and debris. The slabs had not been swept. Not an inviting place to sit. Inside most surfaces appeared clean but light fittings, especially in the kitchen were dusty. The wardrobe was linked on both sides to the alcove walls with large cobwebs, as was the rubbish bin. In the lounge the soft furnishings are very tired. More light is needed in the dark tiled bathroom to be able to use the mirrors and the towels are of very poor quality. The flat has been fitted with a new bathroom and kitchen and these are the best features. The flat is in an ideal location for all Hunstanton's amenities, but it is not value for money and I would not recommend it's use in it's present condition.

  Reviewed by Peter1.9★Aug 2024

• "Excellent location, just a short stroll to the sea front and shops."

  Good size parking space. Spacious, clean, well furnished rooms. Plenty of storage for toiletries in bathroom (unlike a lot of places we've stayed!!!) Good garden with choice of table and chairs or 'settee' type seating. Think our only 'complaint' is that the vegetable peeler blade kept coming away from the handle - small potatoes so to speak!!!!

  Reviewed by Gail5.0★Jul 2024

• "Very quiet location, parking fine and near the town centre."

  Reviewed by Stephen4.7★Jul 2024

• "Good property, perfectly placed for the coast and town."

  Furniture in lounge a bit ‘tired’. Kitchen and bathroom lovely although the bathroom hadn’t been thoroughly cleaned; talcum powder in the bath and on the tiles. Double bed was poor quality but comfortable enough. No dishwasher and no tumble drier or line to dry clothes. The owners provided bed linens and towels but, unfortunately the towels were very damp when we arrived. We assumed this was from being laundered but it was a real problem as we had no way of drying them. We emailed the owners with these comments but have received no response. Overall though it’s a great place.

  Reviewed by Peter4.1★Jun 2024

• "I would like to thank the owner for acting on the request's we made from our last stay in January."

  We have stayed here several times now and find the flat to be clean, comfortable and homely. Its great having your own parking space and being in the heart of Hunstanton. We will be staying here again later in the year.

  Reviewed by Margaret5.0★May 2024

• "This property is very clean, well equipped, warm and comfortable."

  The location is very good, 5 minutes walk to the shops and the beach and about 10 minutes walk to the bus station where you can go to Kings Lynn or the other way to Wells next the sea, takes about an hour each way. Would use this place again.

  Reviewed by Suzanne5.0★Apr 2024

• "We booked knowing there was a shed as we were bringing our cycles, however we were unable to get down the entry or open the gate."

  Fortunately we were able to store cycles in front hallway without blocking entrance. Other than a wornout airer we had a lovely week away. Must say weather helped.

  Reviewed by Amanda4.4★Oct 2023

• "Ideal location for exploring the Norfolk coast & only 5mins from the sea front."

  Comfortable accommodation, well equipped with everything needed for a short stay.

  Reviewed by Philip4.7★Jul 2023

• "The furniture wasn't comfortable."

  Rest was ok. It was nice that we could have the key contacless, so we could arrive at our own time. Environment is a pleasant surprise.

  Reviewed by Tineke3.1★Jul 2023

• "The property internally suffered from very dusty places ie."

  bathroom cabinet, very dirty kitchen light. There were flies everywhere. The utility doors did not open hence we could not use the washing machine or the freezer. The external back yard had garden furniture which was covered in cobwebs, we don't expect to have to clean a place when we arrive to staying in it. The outside front needs a bit of TLC. Overly priced for the property.

  Reviewed by Jackie2.2★Jul 2023

• "Location of property and the cleanliness thereof were brilliant."

  Reviewed by Roger5.0★Jun 2023

• "First impressions from the outside not good drains full of dirt and looked unkept."

  Reviewed by John3.8★Jun 2023

• "Stayed in Northgate last year booked again as the location and car parking space are great."

  The new bed was a lovely surprise and so slept much better,the garden was lovely and tidy compared to last year,would recommend it now

  Reviewed by Thomas3.8★Apr 2023

• "Enjoyed our stay but bedding (duvet) could be improved"

  Reviewed by Malcolm5.0★Apr 2023

• "Beautiful apartment expect the bed was very disappointing too low uncomfortably memory foam mattresses duvet and bedding lining needs updating as the are very old, as we have family there we will be spending a lot of time at Hunstanton."

  Would definitely stay there again if they change the bed and the lining. If you suffer with any arthritis then this bed would be no good for you

  Reviewed by Helen4.1★Apr 2023

• "We have stayed at this flat several times now and find it very comfortable."

  Its always clean and well presented. Having off road parking is a great asset. Its also close to the shops, restaurants and pubs.

  Reviewed by Margaret5.0★Mar 2023

• "Cosy, warm and comfortable flat."

  A great base from which to go visit local nature reserves and to walk the Norfolk Coast path. A dustpan and brush would have been useful but other than that well equipped with instructions on how to use appliances which was great.

  Reviewed by Jayne5.0★Feb 2023

• "Very convenient location, and comfortable very well located for the beach, and also the very many nature reserves in the area."

  However: we did not find a dustpan and brush to clean up with,

  Reviewed by Peter4.7★Feb 2023

• "We have been to this flat a few times now and it never disappoints."

  When you walk into the lounge it feel homely. Its clean, bright and warm. Very comfortable. Infact the whole of the flat is very comfortable. We will diffently be staying again.

  Reviewed by Margaret5.0★Jan 2023

• "This is the forth time we have stayed at this flat."

  We find it very comfortable, clean and tired. We can realy relax here. We love having two seatee's and we will be booking it again.

  Reviewed by Margaret5.0★Oct 2022

• "Very comfortable, clean, well equipped flat."

  Ideal location for exploring Hunstanton and the surrounding area. There were a couple of areas needing improvement: the side access to the garden area was unusable due to the accumulation of bird droppings and the outside of the windows were very dirty which spoilt the overall feel of the flat.

  Reviewed by Susan3.4★Sep 2022

• "Loved the flat , very spacious and everything you need for a comfortable stay , outside area a bonus as is car parking space ."

  Height of bed not a problem for us but could do with new quilt cover and mattress protecter. Many thanks.

  Reviewed by Michael4.7★Sep 2022

• "What a lovely surprise this apartment was!"

  Booked last minute with Sykes who were amazing at helping out with queries. The apartment is in a perfect location for us, and the bonus of having a generous sized parking space on the driveway, which fitted our large 4x4 with ease. The apartment was great! On the ground floor so has the added benefit of the back yard space with the sun in the morning. It was a very cute space with a large double bedroom (could fit another put up bed in there as well if required) and a double sofa bed in the lounge. Kitchen and bathroom were beautifully fitted out and had everything you could need for your stay including essentials in the cupboards for cooking. The owners were very quick to resolve a small query at the beginning of our stay which was most appreciated. All in all, it was great! We will stay here again in the future.

  Reviewed by Caroline5.0★Aug 2022

• "Very clean, well decorated, and very well located."

  Plenty of utensils, crockery and cutlery. Kitchen is excellent. Bathroom is excellent too. Living room is spacious and very pleasant. Would just like a bigger, longer double bed as footboard and surround are a little uncomfortable.

  Reviewed by Ian5.0★Jul 2022

• "1st rate flat all round from entry to exit"

  Reviewed by Peter5.0★Jul 2022

• "Very nice property outside space a little sad ."

  The bed not the best .

  Reviewed by Reginald4.7★Jun 2022

• "The only complaint we had was the bed was too low to the floor we think this ..."

  The only complaint we had was the bed was too low to the floor we think this should be pointed out on your details as anyone like myself who suffers with knee problems has difficulty getting in and out good job we had a blanket in the car as I had to sleep on the sofa

  Reviewed by Jennifer4.1★Jun 2022

• "Lovely spacious ground floor flat with good outside space, however, general cleanliness let it down."

  Communal hallway inside main front door very dirty, dirty carpet, cobwebs etc. Paint flaking off the wall inside flat door, windows very dirty, lots of cobwebs above blinds in bedroom. Shower head dirty and only operates at lukewarm temperature. Outside garden area full of weeds and grass uncut, garden furniture covered in bird muck. Utility room unswept and washing machine not clean. Lovely location, such a shame about the cleanliness.

  Reviewed by Nicholas3.4★May 2022

• "On entering the apartment we were met with 2 bags full of dirty laundry left it till evening thinking it would be collected it wasn't so put it outside in the little hallway it was still there when we left 7 days after."

  The bed was far too low like sleeping on floor,cobwebs everywhere even in kitchen and bathroom so not cleaned right,settees could do with upgrade one cushion had food stuck to it.Outside chairs had to be cleaned before we could use them.Its in a great location for everywhere but that's about all it's good for.Would have booked again but not in the state it's in

  Reviewed by Thomas2.2★Apr 2022

• "Lovely Flat in a great location."

  Good to have extras on the tv. If I had to give a bad comment it would be the bed, It was to low for us and not enough support in the pillows (But each to their own).

  Reviewed by Graham4.7★Feb 2022

• "The location of the apartment was excellent."

  Facilities both in the apartment and nearby was also superb. The only drawback was the bed. Despite a very spacious bedroom the bed is a standard double but with the mattress set within the bed frame with a footboard it meant you felt squashed. If you are 6ft taller or more this may be even more of an issue. The bed is also very very low and would perhaps present difficulties for less able visitors. We found the mattress somewhat uncomfy but this may be just us. Other than that a great place to stay.

  Reviewed by Roy4.1★Feb 2022

• "We have stayed at this flat a few times now and find it very comfortable."

  Having its own parking place is great. Its right outside the front door. The flat is well placed for the town. Many a day were got back to the flat in the dark and found having the outside light very useful, it meant we could get things out of the boot and then see the steps to get into the flat. Thank you for putting up a light. Also I have to say the heating in the flat is very good, when we got back at the end of the day we put it on and it did not take long to heat up the flat, we were very comfortable. We are looking forward to our next stay.

  Reviewed by Margaret5.0★Jan 2022

• "Excellent stay in Hunstanton."

  Flat was warm, comfortable and well equipped. Very clean and welcoming Would definitely stay again and highly recommend. One small point we found shower a little cool.

  Reviewed by Stephen5.0★Nov 2021

• "This is the second time we have stayed at this flat and would stay again."

  Hopefully next year. Its nice and comfortable. We love having two settee with plenty of room around them. The place is clean and fresh. I would like to make a sugestion. When we came back in the dark I could not see the steps. So I think a light that comes on as you arrive would be good. As the place has three flats i am not sure how you get on to arrange this.

  Thank you for the feedback, We are glad you had a great stay. I have arranged an electrician to repair the outside light this week. Property Owner

  Reviewed by Margaret5.0★Oct 2021

• "The house, location and facilities were great- would highly recommend"

  Reviewed by Rachel5.0★Aug 2021

• "The location of the flat is prefect, literally a small walk to the shops and the sea."

  The flat has some great facilities, new kitchen and bathroom, however the cleanliness was a let down. I had to get the hoover out not long after arriving as there were lots of hairs in the carpet which wasn't great with the kids playing on the floor. Also the sofa needed a hoover as when we were looking for the sofa bed again bits and hairs under the cushions. The instructions say the bedding for the sofa bed should be in the wooden box in the living room, but it wasn't I had to find it myself, could be worth updating the instructions or making sure it's where it says it is. The sofa bed not very comfy so bear that in mind if 4 adults are staying. Someone previously mentioned the kettle leaking and we had the same issue, could be worth a upgrade. Also I couldnt find a pizza cutter which would be useful. We had a great week and a great beach to visit was brancaster, beautiful beach and plenty of parking. Location is prefect and the flat is great with the added bonus of a drive to park on. The flat has most things you need just the cleanliness that let it down for us.

  Thank you for taking the time to give feedback on your stay with us. I am sorry to hear you found some issues with the cleaning. I have discussed in detail with Sykes and our cleaners. I have expressly made clear to Sykes that we do not accept pets with our bookings/or visiting pets and I will make sure more signs are put up that we do not accept any animals. I am always available to help improve anything with your stay. We did have a pizza cutter and I'm sorry this was missing. I will replace and add an additional kettle. We have instructed the cleaners to leave the bedding in an obvious position for the future. Property Owner

  Reviewed by Lisa3.1★Aug 2021

• "The only slight problem was the kettle did not pour without leaking."

  Thank you for your feedback. The kettle has now been reaplced. Property Owner

  Reviewed by Maureen4.7★Jul 2021

• "Flat was in a quite location but central to everything in Hunstanton."

  It was well equipped, spacious and cool. Great furnishings, Wi-fi and netflix. Easy key collection instructions etc. We had an excellent time. Thank you.

  Reviewed by June5.0★Jun 2021

• "We were really glad we’d held out for somewhere with decent outside space as the weather was warm and sunny and we sat outside a lot."

  The advertising details were spot on, the flat has all you would need, and is really well located in a quiet position, but near the beach, shops and cafes. The owner responded quickly when contacted.

  Reviewed by Elizabeth4.7★Jun 2021

• "Property is in a lovely central location, minutes away from the beach and shops plus assorted bars and restaurants."

  Parking space provided was invaluable. Property has recently been refurbished to a very high standard. Issue with limited saucepans was quickly rectified by the owner. Access is through the back door due to COVID restrictions, only issue with this is the pigeons nesting in the guttering. Owners have clearly done what they can to eradicate them with spikes on all available ledgers. Overall an excellent property and would recommend to family and friends.

  Reviewed by Janet4.1★May 2021

• "The flat was well procented, clean and comfortable."

  Generally well appointed only let down by lack of cookware, (only saucepan of any type was a steamer) made meal preparation changling.

  Dear Mrs Smith, Thank you for choosing to stay with us on your holiday to Hunstanton. We are glad you had a lovely stay. I'm sorry to hear you were missing some things you wanted in the kitchen. If we can ever be of help we can usually arrange for any problem to be fixed immediately or the next day. Please let us know during your stay so we can improve your experience. Your feedback is greatly appreciated. Property Owner

  Reviewed by Margaret5.0★May 2021

• "Lovely rental."

  Very close to centre and beech. Great parking. Would stay again or recommend.

  Reviewed by Emma4.7★Apr 2021

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