Broom Cottage

70 Customer Reviews

• "Fantastic cottage so clean and well presented welcoming loved it ."

  Secluded secure garden for dogs . Had a really lovely stay . The one thing would prevent us rebooking is height of doors as tall husband kept banging head , otherwise perfect stay .

  Reviewed by Geraldine4.7★Oct 2024

• "A delightful cottage tastefully restored."

  Ideal situation We had a cold snap which was extremely uncomfortable as the heating was not working other than the towel rail. We enjoy watching some tv in the evenings but the tv in the sitting room did not work as the reception was so poor.

  I’m so sorry your visit wasn’t perfect and you were uncomfortable due to the cold weather. The radiators are normally off in the summer but can easily be switched on when needed, also there are logs for the log burner in the living room. I will ensure there are clearer instructions in future. There is WiFi for the TV so that Netflix and other digital channels are always available. I have now bought a new TV (since your visit) to ensure this works well. Apologies again for any discomfort you experienced during your stay. Property Owner

  Reviewed by Joy3.4★Sep 2024

• "Lovely stay but much of the equipment needs updating."

  TV only switched on on the TV the remote on didn't work, cooker only worked on timer and took a long time to heat up. But we had a great time and really enjoyed our stay. Would also recommend so updated information as we loved Fakenham market but stumbled on this and information on parking and beach. If pebble or sand etc we worked it out. But overall fab just nit picking really 1st time away with my dog and great time was had.

  Hi Michaela, very glad you enjoyed your stay. The TV remote does switch off the TV, we've put some instructions for the TV and DVD next to them to assist. It is difficult to give information on everything that is going on locally so we tend to leave out leaflets for upcoming events. Property Owner

  Reviewed by Michaela4.7★Jun 2024

• "We had a wonderful stay at Broom Cottage, it was compact but had everything catered for in terms of games, books, kitchen ware etc, The description of head height should not be taken lightly, I’m 5” exactly and managed to still bang my head a couple of time, my own fault!"

  Also on the size front the shower cubicle is extremely small, a larger person would struggle with this. Although everything seemed clean enough, I think the cottage would benefit from a really good deep clean, with such a large turn around window between bookings (7hrs) I didn’t expect to see the huge amount of cobwebs in every room, the kettle was grubby on the outside, food mark on countertop, and there was an overwhelming smell of dog urine on the carpet by the back door, I did end up buying an air freshener to spray each morning. The garden was a perfect little sun trap, and completely secure for the dog. Great location, hardly any passing traffic, we saw lots of Norfolk, a great little base for getting around.

  We are glad you had a wonderful stay at the cottage despite your concerns regarding cleaning which we take seriously. These have been reported to our cleaning company. Property Owner

  Reviewed by Laura4.4★Jun 2024

• "Make sure you read ALL of the small print for this place, it is very, very small."

  The weather wasn't great when we were there and the place was too small to stay inside with 2 small children. In addition there is no head clearance, the entrance through the front door is only suitable for someone 5ft or shorter, the second bedroom should not be a bedroom, but instead a store cupboard - even the children had to stoop. for a small couple this would be fine to book I am sure

  We are sad to hear you didn’t enjoy our wonderful little cottage. It is small, but we find it cosy and comfortable. We are not able to change the low door height as these reflect the age of the cottage, but the rooms (other than the 2nd bedroom) are all full height. This is a historic property in a conservation area which is clearly advertised for three or less people. Property Owner

  Reviewed by Mike1.9★May 2024

• "Wonderful stay, property was presented very well and we had everything we needed for the week."

  Only slight improvement would be comfier sofa, fortunately we had good weather so were out most days. Would not hesitate to rebook this property.

  Thank you for your positive feedback. I’m glad you enjoyed your stay. Property Owner

  Reviewed by Leon4.7★May 2024

• "It was a lovely cottage."

  Perfectly placed for a quiet place to stay. Dog walks around here are amazing. You can walk straight out of the door and have great walks for the dog. Beds are lovely and the wood stove is gorgeous. WIFI is good. Supermarket about 15 minutes away by car, Only downside is that the Video player did not work. there are some great movies that we would have liked to watch. We will be booking again.

  Thank you for your feedback. We’re glad to hear you enjoyed your stay. I hope you found East Rudham wood on one of your walks. Apologies about the video recorder! It hasn’t been raised before and was working when checked at the start of the season. We will ensure it’s fixed immediately. Property Owner

  Reviewed by Ian4.7★Apr 2024

• "Nothing to say ; all brilliant"

  Thank you for your feedback. We work hard to keep the cottage clean and comfortable, so it’s lovely to get such a positive comment. Property Owner

  Reviewed by Julie5.0★Feb 2024

• "Great care taken to ensure cottage is well facilitated."

  ..good instructions and technology. Peaceful and accessible in tranqil setting..definitely would return

  Thank you for your positive feedback. Property Owner

  Reviewed by Ann-marie3.8★Oct 2023

• "Cute, cosy cottage on a quiet track, so no passing traffic."

  Thanks for having the portable air-conditioning on in the bedroom on arrival in high temperature. A large or tall person would have difficulty in the shower.

  Thanks for your feedback. I’m glad the air conditioning helped. The thick walls of the cottage also help during hot spells. Property Owner

  Reviewed by Maureen4.7★Sep 2023

• "A quiet and peaceful location."

  A quirky little cottage which served our needs for a short break. We had everything that we needed. Only a couple of head bumps from low door frames! Lots of wild life to watch from kitchen window. The local pub was very handy for eating out and dog friendly.

  Thanks for your feedback. I’m glad you enjoyed your stay. I’ve now added a sign and a cushion to help avoid head bumps. Property Owner

  Reviewed by Janice3.8★Aug 2023

• "Very cramped."

  Bathroom very small. Constantly hitting head. Very expensive for what it is.

  Reviewed by Eric2.5★Jul 2023

• "Enjoyed our stay at Broom Cottage."

  A cosy and clean cottage in a quiet location.

  Lovely to hear you enjoyed your stay. Property Owner

  Reviewed by David4.7★Jul 2023

• "The description was not correct, you have to walk though the main bedroom to get to the 2nd bedroom."

  If I had known this I would not have booked this property. Couldn't open windows as all shrubs trees was covering the windows. No hard rail on the stairs. The garden is in a terrible state overgrown with large nettles dead shrubs and weeds everywhere. Wood around back patio is dangerous. Overall not value for money, and I would not recommend this property. I choose this property for the location which was great, but badly disappointed with the lack of uo keep. Maggie

  Reviewed by Margaret1.9★May 2023

• "We had a wonderful time at Broom cottage."

  It’s charming, comfortable, well equipped and there’s a great outdoor space for humans and dogs. Beds are comfy and it’s all very clean. Beware the low doors to kitchen but really not a problem as long as you ‘duck’. Great place to explore from. The local pub is friendly and has good food.

  We’re glad you enjoyed your stay at our cottage. We love it too. Property Owner

  Reviewed by Elizabeth5.0★May 2023

• "The cottage was perfect- yes, you do need to be aware of the low doorways but you soon get used to “ducking “as you’re walking around."

  Its location, for us at least, was ideal- really quiet and peaceful - being woken up by birdsong was a real treat! We have a dog and she loved the place just as much as we did - wondering around in the back garden(which was totally dog safe - ie no escape routes). Possibly our favourite aspect of the cottage, and of East Rudham for that matter, was that there are loads of walks right from the front door which was great. You’re only about 30 minutes from the coast which has some wonderful dog friendly beaches - the beach café opposite the RNLI station at Old Hunstanton is a must. Perhaps the only thing I would mention to the owners is that the small shed in the back garden has no room in it for bike storage - this didn’t affect us but anyone thinking of taking a bike would be disappointed. Other than that we can’t fault the cottage - I’m sure we’ll be back.

  That’s lovely to hear. You’re welcome back anytime. Property Owner

  Reviewed by John4.1★Apr 2023

• "Very enjoyable stay."

  Clean,fresh and bright and the facilities in the cottage were excellent.

  Reviewed by David4.7★Apr 2023

• "Beautiful cottage we had a great stay, everything you need ."

  Fire all set up ready to go on arrival - lovely touch . Great walks for us and the dogs. Cottage immaculate no dogs smells. Easy drive to the coast.

  Reviewed by Charlise5.0★Apr 2023

• "Cottage ok , road/track very wet making it difficult to walk on."

  Reviewed by Macdonald4.1★Mar 2023

• "A lovely stay in a lovely cottage!"

  Clean and comfortable, everything you could possibly want supplied for a comfortable stay. Definitely recommend a visit!

  Reviewed by Alison5.0★Mar 2023

• "Lovely cottage clean and well equipped, only thing to resolve with late check-in you give a sensor light in porch is needed ."

  Also wood missing for log burner .

  Reviewed by Stephen3.4★Nov 2022

• "Nice cottage and very homely."

  Everything you needed was provided.

  Reviewed by John4.7★Oct 2022

• "Very comfortable and everything we needed for a few days break in the lovely Norfolk countryside, thank you."

  Reviewed by Ian4.7★Oct 2022

• "A cosy cottage in a lovely quiet village."

  Ideal for a relaxing getaway. Approx 15 miles from coast and other lovely places to visit in North Norfolk. Cottage itself was well equipped and very clean. Enclosed, well fenced, back garden was ideal for us to leave the back door open for our dog to safely poddle in and out. Would certainly consider going back for another holiday here.

  Reviewed by Linda5.0★Sep 2022

• "A very welcoming and comfortable place to stay."

  I did though feel like gandalf visiting the hobbits, having to duck low to get through the front door but I learnt in the end. A quiet and restful house. The only thing was that some of the pans were past their sell by date. Other than that it was well stocked and nice to return to after a day out and about.

  Hello, happy to hear you had a comfortable stay. We do periodically update the utensils at the cottage and will certainly do this with the pans now that you raised it. Property Owner

  Reviewed by George5.0★Aug 2022

• "Lovely, tranquil cottage with a few challenges, like the upstairs layout and low door frames but these are clearly described so we were well prepared."

  Great for dog owners with a safe garden and room for our 2 small dog crates. Good location in a village with a great pub and cafe. Owners were helpful and the neighbours are lovely. I did miss having a washing machine as we were there for two weeks.

  So glad you had a lovely holiday. Property Owner

  Reviewed by Lisa5.0★Aug 2022

• "Broom Cottage is a little gem and perfect location for exploring all North Norfolk has to offer."

  The cottage was spotlessly clean, loved the bright, modern kitchen which was kitted out with plenty of equipment you might need if cooking and eating in. Our weather was stunning so taking breakfast in the cute little terraced garden was a perfect start to each day. I made sure i topped up the water for the many resident garden birds! and watered the hydrangea outside the front door - it was extremely hot weather and it looked like it had suffered a bit over the last 2 weeks. It had perked up by the time we departed though. We so appreciated the addition of the cool fan tower in the bedroom - a total must for the small twin bedded room in hot weather.. Beds all very comfortable. The only small comment i would make is that we were not aware of the 2nd bedroom only being accessed by the main bedroom - this was not ideal when needing to use the bathroom in the night. Perfect for a family but perhaps should be pointed out for other dynamics. All in all a fab stay. Apologies i forgot to write feedback in your sweet little book.

  Thank you so much for watering the hydrangea. It looked good when we checked the cottage last week. So glad you enjoyed your stay. Property Owner

  Reviewed by Heidi4.7★Jul 2022

• "Lovely little cottage had everything we needed."

  Second stay and would definitely visit again. Only small thing (which I know you are aware of thank you for the notice about it ) was the chipped step in the garden my dogs are big and caught their feet a couple of times on it and tripped a small dogs leg may go down the crack. This is not a complaint by any means and I'm sure you will sort it as soon as you can judging by the high standards you obviously have.

  Thank you for your feedback on the garden steps. We have now remedied this. Glad you had a good stay nevertheless. Property Owner

  Reviewed by Mark5.0★Jun 2022

• "Lovely cottage near local pub and dog walking areas."

  Only drawback low door frames (we both collided with them) and slightly uncomfortable seating. Stairs not an issue with us but could be for the less able. Friendly neighbours and an ideal situations - we visited all the places o0n our list. An enjoyable stay. Chris Saggers

  Reviewed by Christine4.1★May 2022

• "Enjoyed our stay."

  Spotlesly clean.great to sit out in garden.in the sun.nice and quiet.pub and cafe 10 mins walk away.close to a148 road

  We’ve worked hard to make the cottage comfortable for visitors, so it’s great to have such lovely feedback. Thank you! So glad you enjoyed your stay. Tina and Adrian Property Owner

  Reviewed by Kenneth5.0★Apr 2022

• "Lovely little cottage."

  Very clean. Lovely welcome pack including a chalkboard sign saying Welcome to Broom Cottage, which we thought was very nice. Cottage located in a quiet area which was what we wanted. East Rudham is a lovely little village.

  Happy to hear you enjoyed your stay. It’s great getting positive feedback such as yours. Tina and Adrian Property Owner

  Reviewed by Corvette3.8★Apr 2022

• "Broom Cottage is a bijou charming cottage."

  I have stayed here several times and it never ceases to impress. It is tastefully furnished and set in a delightful Lane off of the beaten track. If you are a bird lover you will love it.

  Thank you Pauline for some great feedback. We hope to see you again at Broom Cottage. Tina and Adrian Property Owner

  Reviewed by Pauline4.7★Mar 2022

• "We came away from our break with mixed views, yes the cottage is quaint and the surrounding location is a bonus, however the issues that we had, due to our family dynamic, did dampen our break."

  The decor of the cottage is lovely, the kitchen is compact but has what you need, the bathroom is well maintained and the beds are comfortable. The enclosed garden was perfect for the 2 year old to explore and he also enjoyed watching the birds. The biggest issue for us was the upstairs layout, had the sleeping arrangements been made clear we would not have booked this property. The twin bedroom and bathroom are both accessed via the main bedroom. While this will suit a family, this caused us some issues. I did contact the owner prior to posting this review and was offered a gesture of goodwill, she was very responsive and I felt I was listened to, however, I do suggest that the description is updated. Another practical addition would be a clothes airer, the weather was extremely wet and we found it very difficult to find anywhere to hang out coats so that they were dry for the next day.

  Many thanks for your comments - there is already a small hanger upstairs but we shall look to provide a larger hanger for drying wet coats. Property Owner

  Reviewed by Sharon3.1★Feb 2022

• "A fantastic stay and superbly homely for just myself and my little dog at Christmas time, I lovely welcome gift to an already welcoming cottage made an extremely lonely time feel very much at home and importantly at comfort."

  A lovely village, local pub with a friendly neighbourhood. Easy access to the coast and other walks. Just looked to book again but fully booked - no surprise! Thank you

  Thank you for your heart warming feedback. We are so glad you enjoyed your stay at our little cottage. Best wishes Tina and Adrian Property Owner

  Reviewed by Pete5.0★Dec 2021

• "We had a really nice stay and the cottage was comfortable (apart from the low height - we banged our heads on the doorways so many times!"

  ) but it could have been cleaner, especially the kitchen floor. The kids’ feet/socks were really dirty after walking around and we had to clean under the breakfast bar when we got there as there was a lot of pet hairs. We couldn’t find an oven glove. Maybe just missed it but that would have been handy and a washing line for hanging beach stuff outside to dry. Other than that the cottage had everything we needed and the beds were comfy. Good selection of DVDs and games. The outside space was nice too.

  Reviewed by Helen3.4★Aug 2021

• "The cottage is very quant and perfectly located to be a base to explore Norfolk."

  We had an issue with the shower but the owner resolved it very quickly by arranging for a replacement. She couldn’t have dealt with it better. The sleeping arrangements wouldn’t suit everyone but they were fine for us. A washing machine would have been helpful because we had a car sickness incident but we got around it. Other than that the cottage has everything you could need and the hosts really did go above and beyond. For the area: Worth knowing that Fakenham is the nearest place to find all your essentials but The Crown and Janes Coffee Corner are wonderful spots in the village for food. I would recommend booking at The Crown though It was a lovely staycation at a very sweet cottage.

  Reviewed by Victoria4.7★Jul 2021

• "The cottage is in a lovely setting with lots of wonderful places to visit close by."

  The enclosed garden was great for the dog and meant that we were able to relax and enjoy the beautiful sunny weather.

  Reviewed by Linda5.0★Jun 2021

• "It was a lovely cottage but, the cleanliness was far below expectations especially in Covid times."

  We experienced dirty crockery , fly infested table mats, cobwebs and dirt around the shower area, to name a few. However the worst of all was was after we stripped the best prior to leaving and found a large stain on the mattress and on the duvet. We were disgusted to think we have slept in that bed with its crisp white linen! Although we liked the cottage we don’t feel we can go back unless improvements are made.

  Thanks for your feedback, please accept our apologies - we have replaced the mattress. We do replace, maintain and decorate all the fittings in the cottage on an ongoing basis in line with requirements and feedback - we prefer to address immediately/asap so it is always best to hear of any issues as soon as possible. We do appreciate that as a result of Covid, concerns around cleanliness are especially high at the moment. The precautions taken by the cleaner are as per government guidance but we are seeking to adapt further and will continue to monitor effectiveness - and we are further revisiting the cleaning and inspection process with the cleaner in the light of your comments. Unfortunately we cannot exclude the possibility that the odd fly or spider makes an entrance in the cottage - it is a period property in a deeply rural setting. We do hope you enjoyed your stay otherwise. Property Owner

  Reviewed by Joanne2.8★May 2021

• "When we arrived at this cottage it showed complete tranquility."

  The area was very quiet and peaceful. When we went inside,the property was immaculate, it was well furnished clean and tidy and the bedrooms and bathroom were very comfortable. I would highly recommend Broom Cottage to anyone who wants to take a trip back in time ( the outside ) but once inside it is a very quaint property. One of the neighbors was very friendly and whilst walking our puppy she kindly told us about some lovely locations to visit. Would like to thank the owners, for allowing this cottage to be used by complete strangers, who knows what your going to get when a stranger walks into your property for the first time, there are moaners and there are happy people, we are a happy one. On the day we arrived we got there early, so I called and spoke to Mr A and he kindly said yes just come we are just finishing off some gardening and will be leaving shortly. Thank you for allowing us to use Broom Cottage for our first stay away during this COVID time. Martin R

  Many thanks for your feedback Martin, it is much appreciated and we are glad you had a lovely time. Property Owner

  Reviewed by Martin5.0★Apr 2021

• "As a family of four, the space was a little compact and the configuration of the upstairs felt like a one bed with a converted storage space making the second bedroom."

  I think it should be highlighted that privacy could be an issue as access to both the second bedroom and the bathroom is via the main bedroom. Some aesthetic touches and changes to furniture would elevate this property considerably. More comfy seating in the living room and some attention to the rear would provide space to relax and maximise the existing features such as log burner and the lovely location. Cleaning seems to have improved based on the reviews, but we still found that considering the Covid-19 factor, that a number of things were not to the right standard, the tv remote was dirty, there was a cheesy wotsit on the floor of the bedroom, dust on the surfaces in the kitchen. Nothing too chronic but certainly details that we felt should have been better considering the current climate.

  Thanks for your comments Mr Reynolds. Following easing of lockdown, we are monitoring the cleaning and inspection process closely to ensure this is fully satisfactory. Property Owner

  Reviewed by Adam3.1★Apr 2021

• "It was filthy."

  Absolutely filthy. One read of the grease encrusted visitors book there are complaints of hygiene dating back years. I was booked with my elderly cancer patient father to stay during the Christmas period for 4 nights but went home after 2, as 2 nights breathing in thick black mould from every corner of the bedroom was too much for my lungs to bare. The state of the whole place was thick with dust, grease and grime.; spiders webs non living insects and mould. This stay was during COVID. All commercial rentals are legally bound to be deep cleaned after each stay. This place has not had a decent clean since the start of the Black Plague let alone covid. I left and went home and complained that night. Why didn't I complain at the time? Quite frankly if the standard of cleanliness and hygiene was deemed acceptable then the last thing I wanted was to let these non covid compliant strangers who thought this acceptable to come into the hovel with mine and my fathers belongings insitu. I was refused any refund

  We fully appreciate and apologise for the cleaning problem experienced at our cottage. We employ the largest cleaner of holiday cottages in Norfolk and they have several mechanisms in place to ensure this scenario should never happen - to us or any other holiday cottage. We will be investigating this further with the cleaning company to ensure this never happens again. As you can see from historic feedback these incidents and very rare and had we been made aware action would have taken during your stay to rectify the issues. Once again, we apologise for the issues you had during your stay. Property Owner

  Reviewed by Sarah1.3★Dec 2020

• "The cottage hadn't been cleaned from the previous lodgers when we arrived."

  It was extremely dirty, there were used towels and bed sheets with stains lying around... very disgusting. It took several phone calls and several hours to have the cottage cleaned. They were very apologetic and offered us a 30£ discount. However, taking into account we are in covid times, that's simply not acceptable.

  We fully appreciate and apologise for the cleaning problem experienced at our cottage. We employ the largest cleaner of holiday cottages in Norfolk and they have several mechanisms in place to ensure this scenario should never happen - to us or any other holiday cottage. It is the first time in 5 years that is has happened to Broom Cottage. The cleaning company has apologised and recompensed for the inconvenience. They assure us this has not happened before and are investigating how it did happen to ensure there is no repeat occurrence at our cottage - or at any other. Covid safety is the highest priority for us and we provide track and trace and sanitiser facilities for the cottage, which is cleaned in line with covid safety requirements after every visit. Property Owner

  Reviewed by Vanesa3.1★Dec 2020

• "We stayed at Broom Cottage ,Rodham in December 2020 ."

  It was excellent , very quiet & peaceful which we like . All one needed was provided . A nice welcome pack was provided which we appreciated . There was also a wide selection of interesting books about the area ,good selection of board games & DVD"s . Mrs Abbot was a very helpful lady also . We certainly would like to visit this charming bijou cottage again !

  Reviewed by Peter4.4★Dec 2020

• "The cottage is in a nice location at the end of the lane."

  However, this cottage is in need of some TLC. The oven needs replacing as unable to read dials and also needs a very good clean; with oven trays being rusty. Skirting boards were dirty which need a good clean and paint. The shower is very small and the seals are discoloured on the screen, which made it particularly unpleasant. We felt that the cottage was more suited for couples as we had a lot of discomfort and seating for 4 adults would be difficult. Bathroom is situated in the main bedroom however is shared between all guests therefore you have to walk into the main bedroom to get to it, which is very awkward. So if you come out of the twin room you will be entering the master bedroom which is again awkward.

  Thanks for your comments Mrs Bush. We are continuously improving and redecorating Broome Cottage: in respect of comments made, oven trays have been replaced, the oven dial transfer replaced. The shower has been refurbished. Other new kitchen appliances (toaster and kettle) provided. Painting of the property was undertaken recently. Property Owner

  Reviewed by P2.5★Sep 2020

• "Lovely little cottage."

  Very well kept. Much more than expected. Had everything you need. Did not use a lot of stuff that we took because it was provided. Excellent

  Reviewed by Andrew4.7★Aug 2020

• "The cottage in a good quiet location."

  Cleaners left all cups and glasses dirty . Dishwasher required both salt or rinse aid which the cleaners should have noticed. Doors especially upstairs need a coat of paint and shower not pheasant with cracked tiles and brown stained sealant. The above not good but the worse part was the garden , obviously not been touched this year , full of weeds, over hanging hedges, rubbish cuttings from last year dumped at the side of the cottage . Broken tiles and sleepers . The garden could be really nice if time and care spent maintaining it.

  Reviewed by Geoff2.5★Aug 2020

• "Went for a short break check out was 10am had cleaning van at 9."

  30am asking if we were going to be long! Felt we were rushed out a nice end to a relaxing holiday.

  Reviewed by Jo3.4★Jul 2020

• "The cottage is in a quiet lane, a peaceful location, and we enjoyed our few days here."

  We went in March and the kitchen was very cold, having just a small floor-level fan heater. The living room and bedroom each had an electric radiator which were efficient, but we had trouble keeping the woodburner alight - either the dampers aren't working properly, the chimney needs sweeping or maybe the wood is too green. No lovely cosy fire unfortunately! The kitchen is well-equipped, the bed and pillows comfortable. The garden is secure for pets. The stairs may be tricky for some as they are the traditional Norfolk winder staircase which are often found in these little cottages.

  Thank you for your feedback. We are sorry for your difficulties regarding the wood. We buy from a different source now so hopefully this will not recur. We hope you enjoyed your stay otherwise. Property Owner

  Reviewed by Mark4.7★Mar 2020

• "Very relaxing and quiet as we wanted peaceful surroundings."

  The cottage was the right size for our base and we were close to shops when needed. The local countryside was beautiful and we really enjoyed the whole cottage experience.

  Reviewed by Mark4.7★Mar 2020

• "Great location for trips out, lovely and cosy cottage perfect space for family of 4."

  Reviewed by Ian4.7★Feb 2020

• "A welcome pack would be nice, especially when arriving after dark on a Friday evening to find no milk, tea, etc and only kindling, no logs."

  Perhaps a warning also about the low doorways. Judging by the comments in the Visitors Book I wasn't the only person to back my head on numerous occasions!

  Reviewed by Lez3.1★Dec 2019

• "Cottage warm and comfortable but settee very uncomfortable."

  Unfortunately we have always had a welcome pack, if only milk and biscuits but there was nothing at all. Blind in kitchen broken, sink plunger very stiff in bathroom and bathroom door top hinge very loose. We left them note about these . Could have done with list of Doc, dentist, vets numbers. Couldn't find any or bin days.just little niceties we come to expect of Sykes

  Thank you for your feedback. We are continuously improving and redecorating Broom Cottage: in respect of comments made, we have replaced the sofa (and chairs). We now provide milk and biscuits. Kitchen blind was replaced and the door hinge was fixed. The owners. Property Owner

  Reviewed by Wendy3.4★Nov 2019

• "Broom cottage was very comfortable & quite."

  The only problem was the doors are very,very small, I'm 4ft 11& just could walk through. My partner is5ft 10 & he had a couple of nasty head bangs. Needs to be pointed out.

  Reviewed by Gillian3.8★Aug 2019

• "Headroom could be an issue for taller people as low door frames & beams ."

  .. but a fitting feature for the cottage ... fortunately we are not tall people

  Reviewed by Irene5.0★Aug 2019

• "What I most enjoyed about this gem of a cottage is its tranquility."

  It is situated down a lane which is an unmade up Road so no passing traffic just the sound of birds. It has a very private garden backing onto a Meadow and there is also a Meadow at the front. The cottage is small but charming. Have already booked my next trip.

  Reviewed by Pauline4.7★Jul 2019

• "We had a lovely 5 days at Broom Cottage."

  It is a charming little cottage, the weather wasn't kind so we especially appreciated the log burner. The cottage is in a lovely quiet location, but well placed for days out with the dog, and we were super impressed with how dog friendly Norfolk is. We had everything we needed to self cater for the week, and everything was clean and fresh. There are instructions for all appliances and helpful guides in the welcome pack. We are planning our return visit.

  Reviewed by Alison5.0★May 2019

• "This a nice cottage in a good location, and with good facilities we particularly liked having a dishwasher."

  The outside area was very private and we enjoyed sitting on the patio listening to the birds. The only reason we will not return is because we are getting old and I am almost 70 and my wife has severe arthritis in her hands and feet and we both found climbing the stair difficult.

  Reviewed by Roger4.4★Apr 2019

• "Very cosy, comfortable cottage."

  Thank you for the logs . . . . we enjoying making use of the log burner. Great location for birdwatching. We did struggle a little with the shower - but that was a very minor point!

  Reviewed by Heather4.7★Feb 2019

• "Broom Cottage is charming, very compact, but well set up with everything required."

  The wood burner makes it cosy in the evenings and the enclosed garden is a great benefit, especially if you have dogs. The location is quiet and peaceful although just a few minutes walk to the Rainbow shop and the Crown pub, both excellent, plus the wonderful coastline and the many pretty North Norfolk towns and villages all within easy reach.

  Reviewed by Linda4.7★Sep 2018

• "Lovely secluded cottage in a very quiet backwater."

  Very picturesque and pretty. Great base for exploring the North Norfolk coast. Wells about 15 minutes away. The cottage was tastefully decorated with neutral walls and furnishings. Internet fast and strong (an essentail these days!). The kitchen was well laid out with everything you would expect in a modern home. Clean and very functional. The village was pretty with an excellent pub and Cafe. The pub was very tasteful with friendly staff. The holiday was very restful and our lovely Cavestie enjoyed the enclosed and safe back garden. Will use again.

  Reviewed by Ian4.4★Sep 2018

• "Village shop covered basic needs but has stopped selling papers."

  Pub is good but the prices are slightly above average.

  Reviewed by Geoff4.4★Sep 2018

• "We had a fantastic week in late August at Broom Cottage."

  Perfect for families with youngish kids, probably wouldn't recommend for four adults or families with older kids especially if they are tall. The back garden and patio were much bigger than expected which was nice. The kitchen was well equipped and everything was clean. Having read previous reviews we turned up with towels, dishcloths, tea towels and Cillit Bang mould remover etc but didn't need any of them. Handy for the north Norfolk coast including old Hunstanton, Brancaster and Cromer, our favourite was Wells / Holkham Bay but it was all lovely. The village of East Rudham is lovely too, with an excellent butcher who smokes his own bacon and the Rainbow Stores is brilliant too. The kids want to go back next year!

  Reviewed by Chris4.7★Aug 2018

• "Lovely cottage in a lovely location."

  Only negative was they could do with replacing the sofa and shower.

  Reviewed by Emma4.1★Jul 2018

• "We were on a local painting course and the location suited us perfectly (just a 5 min drive to the school)."

  We enjoyed visiting the beaches locally. We enjoyed seeing Walsingham and we also visited Holt. The cottage fulfilled our needs perfectly. Thank you very much.

  Reviewed by Josie4.7★Jul 2018

• "Cottage was smaller than expected But we managed The garden was over grow with ..."

  Cottage was smaller than expected But we managed The garden was over grow with weeds and brambles While we were out Someone came and cleared some of the weeds I think we should have been informed that they were coming Or should have been done on change over day There was also a lot of rubbish left outside the property We did clear up and get rid of most of it when bin men come But you don’t expect to clear other people’s rubbish

  Reviewed by David3.1★Jul 2018

• "Lovely cosy cottage."

  Very well equipped. Peaceful area and great for long walks with the dogs. However the garden really needs urgent attention, could do with another 2 seater sofa rather than the single chair especially if there are 4 people staying. Baking trays need renewing !!! We took our own sun loungers, pleased we did as the ones there were very dirty.

  Reviewed by Sue4.1★Jul 2018

• "The garden was in need of some tlc."

  Very overgrown bushes and plants. Stinging nettles weeds and brambles all around the garden back and front. The cottage could have been cleaner. Dried dog food at the side of the fridge. Skirting boards very dirty. Shower cubicle by the sink disgustingly dirty. Second bedroom very basic. No wardrobe and put u up beds. Which were actually conformable. At truly gorgeous little cottage and in a very quiet location in a lovely village. Suitable really for two. Not suitable for a family of four. As there is not enough storage in the bedrooms and only one sofa and a single chair in the lounge. We had a lovely week in Norfolk and the weather was lovely too. My son hit he's head many times on the low door frames. So you must be careful of that.

  Reviewed by Lynda4.4★Jun 2018

• "The cottage lacked TLC both in and out."

  We only had one toilet roll in the bathroom. There were no bin bags in the kitchen, towels, dish clothes, or hand soap.After banging my head a couple of times on the door frame you do remember to duck. It was quite central to everywhere. We will definately visit Norfolk again, and stay at the cottage with the changes done. The only down side to the holiday, we broke down on the way home but it was our last day, and we got home with thanks to the AA. This is our second time through Sykes and we will use them again next time.

  Reviewed by Rodney3.1★Jun 2018

• "I think that people who have asthma should be warned that the bedding in made with feathers."

  More than that in the small bedroom there is quite a lot of mould at the head of the bed and the inhabitant is therefore breathing in spores. It was a nice little cottage for two although the shower was very small and the kitchen could have done with a few more kitchen instruments. I liked the cottage but not the damp in several places.

  Reviewed by Cheryl3.4★Apr 2018

• "The cottage was very charming but we hit on a problem as soon as we arrived on the Saturday."

  The smell of damp in the kitchen was very strong and so I had a good look around to find there was a bowl under the sink overflowing with stagnant water complete with spores. I tried to remove the bowl but soon realised the S bend was obstructing it. Also I was mindful of causing a greater problem. I contacted you but did not hear further. I also tried to contact the owner but did not get a response. On the Monday I contacted you again and soon heard from the owner who then came over to deal with the problem. She arranged for a plumber to call the next day to fully resolve the matter. However the main issue here is that I should not have been faced with this problem. The management and cleaning is clearly lacking and it was quite apparent the bowl of water had been there for some time. I appreciate the weekly rent was quite reasonable but there is a minimum standard and quite honestly I felt that some furnishing was tired and dated ie bed and sofa.

  Reviewed by Philip2.8★Mar 2018

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