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"We booked as it listed an open fire."
.this is not operational and was a big disappointment as this was the primary reason for booking. So to find it not working was a massive disappointment. There was a very loveky welcome package which was much appreciated.
However, the heating was very variable to control and even though the owner tried too remedy it. In the end the cold was too much (-3) & we made the decision too leave 2 days early.
This, however, doesn't detract from the cottage as overall its beautifully done and well equipped. And a special thank you is extended to the owner Christine who was as helpful and kind as could be. A very lovely lady.
The cottage is excellently placed and everywhere is within an easy reach
Reviewed by Amanda J4.4★Nov 2024
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"A cozy, high standard cottage in quiet village."
Ideal base to visit North Norfolk coast & tourist spots.
Thank you for your positive feedback, I’m glad you enjoyed your stay at Bertelle.
Property Owner
Reviewed by Fran5.0★Nov 2024
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"We appreciated the wine, biscuits, milk and crisps left for us although we consume only the last two."
The house was warm and very clean. The books and guides were useful.
I’m glad you found the cottage comfortable and that you enjoyed your stay.
Property Owner
Reviewed by John5.0★Sep 2024
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"The cottage was lovely."
Very comfortable especially the bed!
Very well stocked with everything needed and quality of a very high standard.
Very well situated for sightseeing as well as for eating.
Communication with the owner was easy.
Would definitely recommend it.
Thank you for lovely feedback. Glad you’ve enjoyed your stay and thank you for allowing us to facilitate the repairs we needed to have done. It was greatly appreciated.
We hope to see you again in the future.
Property Owner
Reviewed by Jacqueline5.0★Aug 2024
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"Really nice cottage, well maintained and having all the facilities/ tools you could need including a nice starter pack."
Quiet village not too far from North Norfolk attractions.
We're very happy you enjoyed your stay at Bertelle, and we hope to see you again.
Thank you
Property Owner
Reviewed by Richard5.0★Jun 2024
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"A lovely spacious accommodation which is tastefully decorated, well equipped and clean."
Very well situated for getting out and about.
We very much enjoyed our stay.
Glad you enjoyed your stay at Bertelle, and we hope to see you again.
Thank you
Property Owner
Reviewed by Peter5.0★Jun 2024
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"Lovely comfortable accommodation providing all facilities required."
Many places of interest found within less than an hour drive and also local walks from the property. Throughly enjoyed our stay and would recommend.
We're very pleased you enjoyed your stay at Bertelle, and we hope to see you again. Thank you
Property Owner
Reviewed by Joanne5.0★Apr 2024
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"Good property we really enjoyed our stay."
Lovely comfy beds plus a very clean cottage. Thank you.
Thank you very much for the positive review. I’m pleased you enjoyed your stay at Bertelle.
Property Owner
Reviewed by Danielle5.0★Apr 2024
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"Spacious and relaxing cottage."
Extremely comfortable beds - no trouble falling asleep and staying asleep. Everything there that you needed. Central to many other places, which by car didn't take too long to get to. We hope to go back at some time in the future. Glad we found Bertelle!
I’m so pleased you enjoyed your time in Bertelle and we would love to see you again. Thank you very much for your positive feedback.
Property Owner
Reviewed by Gianna5.0★Mar 2024
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"We would recommend 'Bertelle' very highly indeed."
The facilities were excellent. We felt welcome and the property owner could not have been more helpful. We would love to return.
I’m pleased you enjoyed your stay and would be very happy if you decide to visit Bertelle again.
Property Owner
Reviewed by Glenys5.0★Jan 2024
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"Good contact prior to stay with excellent guidance for arrival."
The cottage was very clean, well set out and well equipped . The welcome pack was very much appreciated. We loved how the house was decorated for Christmas and it all added to our festive holiday. The cottage is ideally located for visiting Sandringham and the roads were easy to navigate in the snow blizzard. We would definitely recommend this cottage to anyone visiting North Norfolk.
Thank you for your very positive feedback.
We hope to see you again in the future.
Property Owner
Reviewed by Suzanne5.0★Nov 2023
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"Very comfortable especially the super king size bed."
You can’t beat a good super king size bed. I always say if you sleep well, you wake up happy
Property Owner
Reviewed by Marion5.0★Nov 2023
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"We had a great week at the property the weather could have been better but this time of the year is what you expect."
My wife and I plus our to grand children [boys aged 10] ventured out to different places to the coast Fakenham, Holt, Kings Lynn. The village is very quiet with a good health centre and a local shop about a 100 yards away. The property had everything you required and had good quality furnishings and appliances.
I’m pleased you enjoyed yourselves despite the weather and thoroughly had a good time exploring the area.
Hope to see you again sometime
Property Owner
Reviewed by James5.0★Oct 2023
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"We had a very enjoyable stay at Bertelle."
The weather was kind until our last day. The cottage has everything you need for a restful break. Thank you
I’m glad you had a great time and would love to see you again sometime
Property Owner
Reviewed by Sandra5.0★Oct 2023
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"Perfect little property found it very comfortable and in a great location."
Decor, furnishings, appliances, and overall cleanliness were all top-notch. Such a great location for exploring the area, we did all the tourist highlights and some lovely pubs close by.
We found the parking more than adequate for our Polo, kitchen well equipped, and a nice welcome pack waiting on arrival. We will definitely stay here again.
I’m pleased you thoroughly enjoyed yourselves and hope to see you again sometime.
Property Owner
Reviewed by Andrew5.0★Sep 2023
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"All communication with the owner was excellent."
As there was an event at the time we were travelling she messaged to ensure we were aware which was really thoughtful. The information provided about the property was great and those who stayed felt the cottage was lovely.
I’m pleased you all had a lovely time and hope you come to visit again.
Property Owner
Reviewed by Karen5.0★Aug 2023
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"The inside of Bertelle could not be faulted - clean, comfortable and cosy and well equipped and we had a lovely week at the cottage and in West Norfolk."
We just felt that the outside of the property could do with a little bit of tlc - weeds at the front, fences/walls could do with being painted at the rear but overall these are just minor improvements that would elevate this property to excellent in our opinion.
Thank you for your very positive review. Coincidentally, the cottage is being painted next week and the wall repaired. We had set aside 2 weeks for maintenance beginning September .
Property Owner
Reviewed by Juliet5.0★Aug 2023
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"A superb cottage."
Everything you would need for a great holiday
Thank you, we hope to see you again another time.
Property Owner
Reviewed by Andre5.0★Jul 2023
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"This is probably the best cottage we have stayed in."
Everything we could have needed was there. The cottage was well thought out and very clean and comfortable. Thank you.
I’m pleased you enjoyed your stay and thank you for your perfect feedback, it’s very much appreciated. We do try.
Property Owner
Reviewed by Nigel5.0★Jun 2023
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"Very comfortable, cosy and with everything you need a real home from home"
Thank you. I’m glad you’ve had a lovely time.
Property Owner
Reviewed by Elizabeth5.0★Jun 2023
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"Very nice and comfortable cottage in a wonderful area of North West Norfolk."
Couple of extra tea towels would have been useful, and also a knife sharpener,
but otherwise first class.
Thank you for your positive feedback, I will arrange for an additional tea towel and knife sharpener to be available going forward
I’m glad you enjoyed your stay and hope to see you again one day.
Property Owner
Reviewed by Peter4.7★Jun 2023
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"On arrival we did have a problem with the door lock which meant we couldn't gain immediate entry."
However after phoning the owners they responded immediately and sent someone quickly enabling us to gain entry. The owners were lovely and took prompt action to replace the lock & key and also pointed us in the direction of places to eat, visit & shop. As for the cottage we found it in perfect order and that everything needed was provided and we thoroughly enjoyed our stay. It was excellent!
I’m so glad you enjoyed your stay and hope to see you again.
Thank you
Property Owner
Reviewed by Michael5.0★Apr 2023
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"Lovely clean and comfortable accommodation."
We would definitely stay again.
Thank you and we hope to see you return in the future.
Property Owner
Reviewed by Steve5.0★Jan 2023
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"Very satisfied with the quality of furniture and equipment."
A lot of thought has gone into the property and its facilities.
Reviewed by Adrian5.0★Jan 2023
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"Lovely well equipped and comfortable cottage."
well placed for visiting West and North Norfolk. Only 15 mins from Kings Lynn and Sandringham, close to many nature reserves and Hunstanton. Would love to return in the future.
We’re pleased you’ve had a great time and look forward to having you stay again in the future.
Property Owner
Reviewed by Alan5.0★Nov 2022
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"The whole holiday was great, the cottage was more than perfect, it had everything we could possibly need."
We like going walking so the utility room came in very handy as we had a few wet days so were able to dry our coats & boots etc.
Certainly, we have it in our minds to return again in the future.
We’re pleased you had a good time and look forward to having you stay at Bertelle again.
Property Owner
Reviewed by Alan Ernest5.0★Nov 2022
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"This was one of the nicest cottages we’ve stayed in."
Everything was perfect for us. The area was close to family whom we visit yearly so we are already looking at dates for our return next year.
Thankyou.
We will look forward to your return.
Property Owner
Reviewed by Diane5.0★Sep 2022
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"This is a very comfortable property."
Convenient for all North Norfolk. There are a couple of pubs nearby who serve good food. There is a nearer Pub but that is closed and has been sold. Local shop within a couple of hundred yards. Parking is available but can be awkward and difficult to find upon arrival. After that - no problem.Property benefits from a spacious fridge, and well-equipped Kitchen. Looking forward to returning in Spring next year to visit the Nature Reserves.
I’m pleased you enjoyed the area and look forward to you visiting again in the spring.
Property Owner
Reviewed by Roy5.0★Sep 2022
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"Everything in this cottage was 5 star"
I’m pleased you think so and enjoyed your holiday, fabulous weather
Property Owner
Reviewed by John5.0★Aug 2022
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"Lovely house, quiet location, comfy beds, great shower, appreciated goodies."
Will definitely be back if we stay in the area again.
We’re pleased you enjoyed the area and your stay at Bertelle. We hope to see you against
Property Owner
Reviewed by Janet5.0★Jul 2022
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"Everything provided for a comfortable care free holiday."
Plenty of things to do when in the cottage - TV, music centre, DVDs. Kitchen is well equipped for cooking a 'proper' meal, not just to warm up takeaways - but you could if you wanted to. I would suggest providing a steamer set of pans to cut down on energy usage, but there were enough other pans to accommodate what were wanted to cook.
Cottage is ideally placed to see the local attractions - Sandringham House and Gardens, Hunstanton, King's Lynn, Vancouver Gardens, Castle Acre Priory and Castle etc.
All in all, this was a good find for our holiday cottage and we wouldn't hesitate to book the place again if visiting the area.
We’re so pleased you enjoyed stay and look forward to you visiting again.
Property Owner
Reviewed by Julie5.0★Jul 2022
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"We had a lovely stay, the property was clean and comfortable, with a very nice taste in decor."
The kitchen had all you need in equipment with plenty of crockery and glasses, gin glasses most important, The owner was very nice and helpful,We would recommend this cottage highly, We hope to return.
So pleased you enjoyed your stay and we look forward to seeing you again.
Property Owner
Reviewed by Irene5.0★May 2022
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"Cosy, comfortable, beautifully decorated."
Just perfect for our needs. Would definitely recommend and plan to return. Owners helpfully provided information on the local area (where there is so much to do), even providing an OS map with signed places of interest and good pubs and restaurants. There was also a very generous welcome pack-the wine for us and the sweets for the kids were gratefully received. Thank you.
We’re so pleased you’ve had a lovely time in Bertelle and Norfolk and look forward to seeing you again.
Property Owner
Reviewed by Victoria5.0★Apr 2022
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"Found this place to be extremely clean, great quiet location, walks from the door with lots of wildlife to be seen."
Relaxing stay. Good food at 3 horseshoes. Great little shop across the way!
We’re really pleased you enjoyed stay and the local area. Hope to see you again.
Property Owner
Reviewed by Lauren5.0★Mar 2022
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"The property was just perfect."
It was clean and comfortable, with lots of room to relax. Christine provided a number of thoughtful touches such as the welcome gift box, stair gate and booster seat for little ones. I can't think of anything that was missing. It was a perfect base for exploring great beaches, various walks and pretty villages. The village shop is very well stocked and is less than two minutes walk away. All in all, it was the perfect getaway, in a perfect property. Thank you for such a lovely time.
Reviewed by Frances5.0★Mar 2022
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"Excellent cottage, spotlessly clean and very comfortable and very well equipped."
Excellent base for exploring north west Norfolk. We hope to return before too long.
Reviewed by Linda5.0★Feb 2022
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"Very clean and comfortable property but only a small outdoor space facing a road."
Comfy beds and well equipped kitchen. Thank you for the goody basket most welcome.
Reviewed by Julie4.7★Feb 2022
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"Lovely cottage with parking for 1 car."
We really enjoyed our stay.
Reviewed by Gurpal5.0★Feb 2022
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"We really enjoyed our stay at Bertelle, the property was lovely, finished to a high standard, clean and with all the facilities expected."
We used the owners recommendation for Sunday lunch and it did not disapppoint, thank you!
Reviewed by Anne5.0★Nov 2021
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"Excellent holiday cottage, everything you could possibly need, all in a quiet location!"
Close to Kings Lynn and all of the North Norfolk Coast. Would definitely visit again, recommended!
Reviewed by Carol5.0★Oct 2021
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"A lovely, very well equipped, thoroughly comfortable cottage."
Reviewed by Geoff5.0★Sep 2021
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"A lovely cottage, spotlessly clean with everything you need."
Welcome supplies much appreciated. Alovely spot and a good base for exploring the region.
Reviewed by Linda5.0★Sep 2021
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"We found the lighting downstairs too dim for reading with ease"
Reviewed by Alan4.4★Aug 2021
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"We had a wonderful family holiday at Bertelle."
It was beautifully refurbished and extremely well equipped with everything we needed and more. Being within easy reach of many different attractions was great and we enjoyed our Norfolk holiday very much.
Reviewed by Suzanne5.0★Aug 2021
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"Friendly people, nice beaches, and places to visit Inc Sandringham."
Reviewed by Andrew5.0★Jul 2021
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"Lovely cottage in a small quiet rural village nice location and near to places ..."
Lovely cottage in a small quiet rural village nice location and near to places to visit like wells on sea , kings lynn , holt and many other places we will be back
Reviewed by Kevin5.0★Jul 2021
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"The cottage is beautifully decorated, the beds are very comfortable and it's very quiet and peaceful."
It's also very well equipped with all mod cons.
Reviewed by Gerald5.0★May 2021
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"Everything was great although I was a little concerned when I first drove up where to park but soon sorted it out."
Hope to rebook in the near furture
Reviewed by Susan5.0★May 2021
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"Very good all round' would go there again."
Reviewed by Kevin4.7★May 2021
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"This cottage had everything what you would have at your own home."
It was comfortable well equipped, from the kitchen to the bedrooms. We had one small problem which the owner fixed very quickly, also the owner followed up the problem to make sure everything was OK.
The cottage is in a nice little village, Grimston from here you can go in many directions to do all you sightseeing.
Reviewed by Ray5.0★Apr 2021
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"We loved our week at Bertelle, it was such a nice break away and we have very fond memories of our stay!"
The house was extremely comfortable and very well-equipped. As a family of four we were able to relax and enjoy the local area. We would love to return and would highly recommend to others.
Reviewed by Lucy5.0★Oct 2020
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"The accommodation was very good especially for people who are fit, healthy and have no mobility issues."
Can we suggest, that a sentence in the description of the property, states not suitable for people with
mobility problems. When we booked this back in January, my mobility was not too bad, but over lockdown
has deteriorated immensely. The stairs are steep and steps higher than the modern depth, and then having
a further step up into the bedrooms, was quite difficult. We had to use the stair gate each night and leave
the light on to advoid falling down the stairs whilst partially awake in the night. Also, the lounge seating was
very low and impossible to get up from if your legs were weak. Having said this, the place was very well equipped,
we just feel something should be stated in the details to avoid other people meeting these problems
Reviewed by Ruth3.4★Sep 2020
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"Well placed for touring but nothing to do in the village"
Reviewed by Anne5.0★Sep 2020
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"Lovely house and very well stocked with everything you need (and more)."
Really well positioned with lots to do in local area.
Reviewed by Louise5.0★Aug 2020
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"The house was absolutely perfect; spotlessley clean and exactly as shown in the pictures."
Everything appeared new and in full working order and the kitchen really did have everything you could need.
A nice quiet village with easy access to all local routes - a short trip to the local supermarket and very close to Kings Lyn and the coast. The small shop in the village supplied just about everything you could think of.
Lots of walks and cycle routes (off road) on the doorstep so no need to drive anywhere unless you want to.
Reviewed by Sine5.0★Aug 2020
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"This cottage was one of the best equipped we have ever stayed in."
Apart from a slight problem with a key (which the owner sorted out the same day) we had a lovely week.
Reviewed by Sharon5.0★Mar 2020
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"Wonderful cottage in a peaceful setting."
Just perfect for getting away from it all. Loved the kitchen . Lovely comfy beds. A great local pub 20 min walk away that serves great food. Warm and cozy all week.
Reviewed by Denise5.0★Feb 2020
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"Cosy and very comfortable, very well equipped and kept"
Reviewed by Ron4.7★Dec 2019
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"The cottage was warm and inviting great for doing all we wanted to do"
Reviewed by James5.0★Nov 2019
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"This is a beautiful cottage, a real home from home, with lots of extras."
Very clean and tidy, and beautifully furnished. Very quiet location. Would definitely come back. *****
Reviewed by Katharine5.0★Nov 2019
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"Lovely holiday home,everything you could possibly want,a nice welcome of wine and biscuits, the owner has done a fantastic job of renovating the property,we will definitely be back."
Reviewed by Anne5.0★Oct 2019
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"The cottage was beautiful and in a lovely location,it was comfortable and had everything provided,modernised to a high standard,credit to the owners who have expensive tastes it shows."
Reviewed by Joan5.0★Jun 2019
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"It's some years since we had a self catering cottage holiday, and how things have changed if this one is anything to go by."
Gone are the mismatching crockery and cutlery, the paper thin towels and poor equipment.
The owners had thought of everything and provided it as if they were going to stay themselves.
There was a welcome basket including a bottle of wine, Duchy biscuits, crisps and tea, coffee, sugar and milk, all of which were much appreciated.
A comprehensive renters manual told us all we needed to know, and the OS map with local tourist attractions, pubs/restaurants and recommended routes marked on it was a touch of genius
The kitchen was a dream to work, and the lounge/dining room was superbly comfortable. Upstairs both bedrooms were well beyond what we expected in terms of equipment and comfort. There was even room to stow the cushions out of the way (Bloke's comment!). In the bathroom there was a spacious separate shower as well as a huge bath
Outside there was plenty of room to park and enjoy the evening sun, in fact the weather was so good we ate in the garden most nights. (Unfortunately we didn't figure out how to put the cover back on the sun umbrella without shinning up the pole. Hope the owner found it in the cushion storage box)
The village store across the road is well stocked and reasonably priced.
All in all this was a superb cottage
Reviewed by Charles5.0★May 2019
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"We had the most perfect week at Bertelle's."
The cottage is perfectly presented with everything provided for our use. Can't speak highly enough of the quality of the decoration and appliances.
Reviewed by Rachel5.0★May 2019
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"Accommodation was first class."
Location was great easy for visiting local area. Wine, eggs biscuits etc on arrival. Really lovely.
Reviewed by Neille5.0★Mar 2019
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"One of best cottages that we have had the experience to stay in."
So peaceful and well designed. Fully equipped leaving you so relaxed . We would normally want to find places to eat out, we fortunately found the cooker and oven were so good and easy to use that we eat in every night. The rooms are large, sofa and beds large and really comfortable. The owners are easily contactable. Thank you Richard and Christine.
Reviewed by Sandy5.0★Mar 2019
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"The comfort of the cottage and the friendliness of the owners who could not of been more helpful."
Reviewed by Graham5.0★Feb 2019
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"Bertelles was the nicest."
Cleanest comfortable cottage we have stayed in and we've stayed in many.
Reviewed by Oliver5.0★Jan 2019
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"The cottage was cozy and very comfortable so it was very welcoming after a busy day exploring the Norfolk countryside."
We went for lovely walks, visited Sandringham, Holt Railway and Blakeney Point to see the seals, all easy to reach from Bertelle. A very relaxing stay. Have recommended it to family and friends.
Reviewed by Karen5.0★Sep 2018
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"Beautiful house, great place, everything you need for a relaxing break in Norfolk."
Definitely go again
Reviewed by Jennifer5.0★Aug 2018
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"Lovely cottage, newly renovated to a very high standard."
Reviewed by Linda5.0★Jul 2018
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"Quite location spotlessly clean all appliances easy to use very clear information did disappoint on any level"
Reviewed by Sarah5.0★Jul 2018
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"Cottage was wonderful."
Excellent location, for visiting many interesting places.
Reviewed by Eileen5.0★Jun 2018
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"Excellent stay in a very well located and equipped cottage, a substantial and useful welcome pack upon arrival, 'as new' equipment and furnishings of a high standard and a local store and pub within 100 yards."
..lots of lovely places within easy reach including National Trust and Historic Houses properties. Happy Days!
Reviewed by Robert5.0★May 2018
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