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"Our hosts Annette & Mick were very welcoming and extremely friendly."
The house was spotlessly clean, well equipped and with very comfy beds. Very peaceful sun trap patio overlooking gardens and fields. A & M provided us with useful tips for good places to visit and eat. The welcome pack was an unexpected pleasure. A & M could not do any more to make us thoroughly enjoy our stay. We look forward to coming back next year.
Thank you so much for your very kind thoughtful feedback. We are so happy you enjoyed your holiday at The Hermitage. You were perfect guests who left the cottage spotless.
We look forward to welcoming you back again . Kindest regards
Annette and Mick
Property Owner
Reviewed by Steve5.0★Aug 2024
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"This property seemed ideal but was very cold and dark inside."
The track that led to the property was overgrown and could have been trimmed back. There were no amenities close by. Overall very disappointing.
On receiving this feedback, unfortunately we feel we have to respond in a manner fitting your comments and from what you told Sykes.
As stated clearly in the property description, our holiday let is a barn conversion in a rural location accessed by a country lane. This does not belong to us , however it is maintained regularly by the owners of the lane and was not overgrown on the day you came. As stated all amenities are a short drive (within 2 miles), with the local pub being a 5 minute walk away via 2 fields or 10 minutes walking via the road. Which we gather from Sykes was too far for you.
You arrived on an unseasonably cooler , rainy dull day in July . I welcomed you to the property asking how things were for you, with your reply being it’s ok, thank you, however the gentleman ignored me.
In the evening, I came round to check if you had settled , you told me everything was fine. However you then left very early Sunday morning (less than 24hrs from arrival), leaving the rental property completely un secured with the key code on display and the front door key being totally accessible overnight.
At no time during your very short stay , did you make us or Sykes aware of your dissatisfaction. You did not attempt to bring to our attention that you found the property cold and dark, which is very confusing as there are modern electric heaters throughout the property , a full large basket of wood , with fire lighters and kindling for a 7KW wood burner ,none of which you used.
There is also ample lighting which we feel fits in with the barn’s character . All rooms have lights and windows.
We contacted Sykes on the Monday morning, who then rang you to find out if you were returning. Obviously this property did not suit your requirements and you chose to leave , without giving us a chance to amend any problems you felt you had.
Property Owner
Reviewed by Jean2.2★Jul 2024
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"Good quiet location with easy access to the coast and other attractions."
Thank you for your feedback, we are glad you appreciated our quiet location and found it easy to access all what North Norfolk has to offer
Property Owner
Reviewed by Michael4.1★Jun 2024
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"Narrow lanes into the property over growing with foliage scraping the car."
Not good if the car is covered in dirt I removed most of it. This is out of the owner’s hands! No blame there! ! This is one of the nicest places we have ever stayed at. So peasant and quiet’ we wish them well. Mark @ Joan
Thank you for your feedback.
We are so glad you found The Hermitage so inviting and welcoming.
As you shared the country lane, leading to the property is narrow and does have hedgerows either side. These do not belong to us , so we have cannot remove them. However the owner does trim them on a regular basis.
Property Owner
Reviewed by S5.0★Aug 2023
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"We enjoyed our stay at The Hermitage, a lovely peaceful place, with the friendly and helpful owners nearby to advise on places to visit and aything you might need."
Thank you for taking the time to offer feedback. We are so glad you found The Hermitage so peaceful. It was really lovely to meet and chat with you both. We do hope you would return.
Warm wishes The Hermitage.
Property Owner
Reviewed by Christopher5.0★Jun 2023
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"Beautiful comfortable cottage exceeded our expectations."
The icing on the cake were the owners who were very welcoming, friendly and made you feel at home.
Thank you for your wonderful feedback. We are so glad you enjoyed your holiday in The Hermitage and visiting North Norfolk.
It was really lovely meeting you both and chatting with you. We hope to see you back .
Warmest wishes
The Hermitage
Property Owner
Reviewed by Brenda5.0★May 2023
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"Well equipped and clean property in a lovely quiet location."
The conservatory a real bonus and lovely room. Ideal base for bird watching the north Norfolk coast
Thank you for your lovely feedback, it was a real pleasure meeting you both . We are so glad you found the conservatory such a welcoming room. It really is a lovely place to watch the birds from and so glad you enjoyed using the property for birdwatching in North Norfolk.
Kind regards
The Hermitage
Property Owner
Reviewed by Stuart4.7★Apr 2023
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"We were absolutely thrilled with this property which offered outstanding accommodation."
The property exceeded all our expectations and was perfectly comfortable for all of our needs. The location and its surroundings are superb and the owners are wonderful, really friendly and on hand for any local help and advice. We truly hope to return to The Hermitage , thank you for having us !!
We really enjoyed meeting you all and having conversations with you. Thank you for the wonderful feedback, we are so appreciative of your kind words.
We are so glad The Hermitage exceeded your expectations and that you had a great holiday.
We do hope to see you again and welcome you back for a another holiday with us.
Property Owner
Reviewed by Haydn5.0★Aug 2022
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"We had a great stay at The Hermitage as a family."
There was plenty of space and the accommodation was very well presented and equipped.
Our 3 year old enjoyed watching the chickens and other birds in the garden although he wasn’t quiet enough to spot the rabbits! It was a great location with lots of places to visit within a short drive. There was also a pub within walking distance.
Thank you for your lovely feedback. We are so glad you enjoyed your holiday with us and that you found The Hermitage well equipped for all your needs and the chickens and wildlife were such a hit for the children. . It was really lovely meeting you all . Thank you. .
Property Owner
Reviewed by Debbie5.0★Aug 2022
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"A lovely country escape close to Sheringham Park and Sheringham town."
Lovely hosts and newly fitted/comfortable/appealing property with sunny patio to relax on. Happy to recommend :)
We are glad you enjoyed your holiday at The Hermitage, especially sitting out on the sunny patio.
It was lovely to meet you all and we hope you may return.
Property Owner
Reviewed by Rick4.7★Jul 2022
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"A perfect holiday from start to finish."
Couldn't have wished for a better property or more accommodating and friendly hosts in Mick and Annette.
Loved watching the wildlife in the morning from the the garden room.
We will definitely return
Thank you so much for the lovely feedback. It was really nice to meet you both and we enjoyed our conversations with you. It’s great to hear you would return to enjoy another holiday in North Norfolk
Property Owner
Reviewed by Alice5.0★Jul 2022
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"The Hermitage is a fine place to stay, and the owners were most helpful and friendly."
Not only is it a good base for exploring North Norfolk, but it is also in a quiet rural setting, which adds to the enjoyment of the holiday.
Alistair & Mary.
Thank you so much for your kind words about The Hermitage. We are so glad you enjoyed your holiday with us and were able to explore the area despite the heat! It was so lovely meeting and talking with you both.
Thank you. Annette and Mick
Property Owner
Reviewed by Alistair5.0★Jul 2022
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"Absolutely perfect getaway."
Peaceful. Everything provided. Lovely and clean. Fantastic location for being a tourist. Owners - a fabulous couple who are there if you need them but otherwise let you get on.
Thank you for the lovely feedback. We are so glad you found The Hermitage to be peaceful, clean and provided you with everything you required.
It was really great to meet you both and we hope to see you again . Thank you . Annette and Mick .
Property Owner
Reviewed by Sue5.0★Jun 2022
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"Friendly hosts, great place for a quiet holiday, but close enough to Cromer and Sheringham for the shops."
Wi fi could do with an upgrade, but would certainly recommend.
So glad you enjoyed your holiday at The Hermitage. Thank you for the lovely feedback, It was really nice meeting you all and appreciate that you would recommend us.
Property Owner
Reviewed by Russell4.7★Jun 2022
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"My son and I had a wonderful and peaceful stay at The Hermitage."
The owners, Annette and Mick, were so kind, helpful and friendly and even put a birthday card through the door when it was my birthday. Nothing was too much trouble! We loved the comfortable setting, the peace and quiet, the huge TV, the real fire, the massive conservatory, the BBQ facilities and the hens...who came onto the patio near our door on several mornings. It was lovely to watch the birds on the bird feeder too. The property was very close to our much loved Sheringham and there is plenty else nearby to do. We can't wait to come back!
It was a real pleasure meeting you both, and we are so glad you enjoyed your holiday at The Hermitage. It was great to read such positive feedback and we look to welcoming you both again for another holiday.
Property Owner
Reviewed by Vanessa5.0★May 2022
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"We had a lovely week away and ‘The Hermitage’ was a perfect location to explore the wonderful Norfolk coast and countryside."
The cottage was roomy and comfortable. Annette and Nick made us feel really welcome. A truly perfect place to relax and unwind.
We are so glad you thoroughly enjoyed your holiday in The Hermitage and enjoyed exploring and walking in the beautiful North Norfolk countryside.
It was so lovely to meet you and chat with you both during your week. Thank you for your lovely feedback. We hope to see you again in the future .
Property Owner
Reviewed by Gail5.0★Apr 2022
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"We spent a very comfortable week in The Hermitage."
It is very conveniently situated for the tourist attractions in North Norfolk. It is easy to find, and not far from the A148, so travelling around is straightforward The owners are so kind and considerate.
It was really lovely to meet you during your stay at The Hermitage. We are so glad you enjoyed your holiday and the local area. Thank you for your kind feedback , we really appreciate it and hope to see you again if you return to holiday in North Norfolk .
Property Owner
Reviewed by Jennifer4.7★Apr 2022
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"Really clean place, very friendly owners."
If I was going to be really harsh then it would be useful to have more crockery, but that is a minor point. But the fire was lovely and the millionaires shortbread was a nice touch.
Thank you for your kind feedback, we appreciate you bringing to our attention about more crockery, which we have taken on board. It was lovely meeting you all and we hope to see you again.
Property Owner
Reviewed by Lee4.1★Oct 2021
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"This converted barn is situated in a quiet rural area."
It was perfect for us but may not suit everybody as there are no nearby shops; just one pub about 10 mins walk away. The owners Mick and Anna were very friendly and helpful. The property is quite spacious with a lovely conservatory and terrace to the side. The separate bath and shower was also very useful. Would love to return again some time.
We really enjoyed meeting you, during your stay at The Hermitage . We appreciate the feedback you have taken the time to write, and glad the location suited you .
We hope to see you again next time you visit Norfolk.
Thank you. Kindest regards The Hermitage
Property Owner
Reviewed by Barbara4.7★Sep 2021
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"It was probably not as suitable for us as we first thought."
No fault of the owners just not our ideal rental property.
Thank you for the feedback. We are sorry The Hermitage was not as suitable as you first thought.
When we initially met at the beginning of your stay, you informed us that you had not read the information correctly regarding the sleeping arrangements. However, you did make use of the daybed to accommodate your needs.
It is a shame that you did not bring to our attention any concerns you experienced with cleanliness or facilities during your stay as we would have done our best to assist, had we have known.
We pride ourselves on the cleanliness of The Hermitage; it is thoroughly cleaned to a high standard prior to all guests arriving. We do hope you enjoyed your stay otherwise.
Property Owner
Reviewed by Stephen2.5★Aug 2021
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"The accommodation was lovely, in a quiet location so a car is essential."
Annette and Mike the owners made us feel very welcome.
Thank you for your kind feedback. It was lovely meeting you all. We are glad you enjoyed your holiday at The Hermitage
Property Owner
Reviewed by Dawn4.7★Jul 2021
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