The Northgate Loft

38 Customer Reviews

• "Another lovely holiday at The Loft."

  Thank you

  Reviewed by Anthony5.0★Dec 2024

• "Comfortable space."

  Welcoming and great base for walking along the cliffs / sea front and town Well equipped kitchen.

  Deborah Many Thanks for spending time to give some feedback with really appreciate it. we hoped you managed to miss too much of the rain and would love to welcome you back any time. Property Owner

  Reviewed by Deborah4.7★Sep 2024

• "We had a lovely stay, the location was perfect and we fell in love with Hunstanton and Norfolk and we would definitely book again."

  The space is generous, all the bedrooms were decent sized and the beds were really comfortable. We really did love the flat and the location. My only criticisms would be the sofas were a bit grubby and looked in need of replacing for something a bit more durable, and the absence of an information folder. Whilst email information was sent on the day of travel, i do think it would be better presented all in one folder and kept in a prominent place in the property. Minor gripes, nothing that impacted our stay.

  Paula many thank for your message and tome providing feedback . I will take on board your comment and look to get the sofa professionally cleaned. I will also look into the information folder , we originally had one but then covid arrived and we were advised to take it out by Sykes due to the health and safety , but I will look to re-instate that for our guest. Lesley Property Owner

  Reviewed by Paula4.4★Jul 2024

• "Bathroom floor grubby Plug holes and drains not cleaned and not draining in wash basins and showers Toilet bowls need bleaching, inadequate supply of toilet rolls Living room rug stained and grubby Living room lights poor, bulbs flickering and not working Dining room lamp only 1 out of 3 bulbs working No information book provided with instructions etc Upstairs bathroom towel rails needed bleeding, not getting hot, subsequently boiler pressure dropped below minimum 3 teaspoons,!"

  !! Cracked mug leaked hot drinks Could do with non stick pans, some oven trays needed Kettle was disgusting inside, had to clean out ourselves Corkscrews bent and not working Generally could do with a really good inspection and then full clean and kitting out as you would your home

  Thank you for your valuable feedback I really do appreciate your time and comments. There are several issues that you have brought to my attention things that really should be up to scratch. It would of been helpful for you to contact us early on in your stay so that these could of been rectified at the start of your stay for your comfort for the rest of it. I will discuss this with the changeover team so that these areas of covered at every change over to make sure we meet all out guest requirements. Property Owner

  Reviewed by Alan3.4★Dec 2023

• "A well appointed property in a fantastic location, a short walk from all the facilities."

  Furnishings are all to a good standard, both bathrooms are of high quality, beds are comfortable and the kitchen is well equipped (needs a potato masher). Unfortunately the property is let down by some basic housekeeping. We were surprised by dusty skirting boards and a slightly grubby bannister, but could see how this can happen. The lounge carpet, and upstairs bedroom carpet have some stains which ought to be cleaned, a spot cleaner would do this easily. The rug in the twin room has several dirty marks and needs replacing. One of the sofa’s also had several dirty marks. We are at the end of the season, so can accept that the property will suffer some wear and tear over the summer, but would benefit from a deep clean. Less acceptable however was the dishwasher and tumble dryer. We had to clean the dishwasher before using it, it had not been cleaned. The tumble dryer broke down with 5 minutes, asking for the water tank to be emptied. We opened the filter drawer, but this was dirty and clearly had not been cleared for some time, so we simply closed the drawer and turned the drier off. If the owners could add these cleaning requirements to their regular cleaning schedule, the property is well worth a visit, it comfortably accommodated our family and we would go back if reassured it had been adequately cleaned.

  Elaine, many thanks for your feed back. You have made some valid concerns on the deep cleaning . I will pass these onto the cleaning team. Getting to the end of the season still is not acceptable that some of these issues were not address. We will endeavour to address all the above and would welcome you back anytime. Many thanks . Property Owner

  Reviewed by Elaine4.1★Sep 2023

• "Exceptional accommodation - spacious, well-equipped and spotlessly clean."

  Situated in a quiet road, but just minutes from beaches in Hunstanton and Old Hunstanton. On street parking was no problem, even in peak season. We were a group of 3 generations (plus miniature schnauzer!), and the accommodation suited us perfectly. Toys and puzzles provided for little ones, and a great selection of games for the rest of the family. Great sea views, especially from the second floor bedroom window seat. The owner is lovely and was very quick to respond to any queries. We had a super week and hope to be back!

  Wendy , Many thanks for spending time to provide us with valuable feedback. I’m so happy you had a lovely time with all the family. It was a real treat to actually meet some of our guest. We don’t have that luxury very often. We would love to welcome you back. Best wishes Lesley and family. Property Owner

  Reviewed by Wendy5.0★Aug 2023

• "Absolutely stunning and very spacious."

  Host was very informative and even left us some welcome goodies. Location was beautiful - lovely and quiet with a marvelous sea view. Didn't realise there wasn't a garden but the green across the road made up for this and it was literally a 2 minute walk to the beach. Absolutely perfect for us all! Thank you for a wonderful stay.

  Kerry Many Thanks for your feedback , so happy you had a good stay. At our apartment. kind regards Lesley Property Owner

  Reviewed by Kerry4.7★Jul 2023

• "First class clean bedding etc may be a few more cooking gear we are both keen ..."

  First class clean bedding etc may be a few more cooking gear we are both keen chefs but that's just us perfect spot 5 mins walk from town etc will love to book again

  David . Thank you for your feed back. we are so glad you enjoyed your stay . I will look at our kitchen wear and look to increase additional supplies . if you have any comments on what you felt was lacking please let me know and I will endeavour to have then added. kind regards Lesley Property Owner

  Reviewed by David4.7★Feb 2023

• "The flat was quiet, spacious, comfortable and in a very convenient location."

  We like Hunstanton a lot because it feels a little bit old fashioned but has all the amenities one needs plus it has all lovely beach. We would definitely go back.

  Michael Many thanks for your feedback. Im so please you had a lovely stay and we would warmly welcome you back. many thanks . Lesley Property Owner

  Reviewed by Michael5.0★Feb 2023

• "We have once again really enjoyed our stay at Nothgate Loft."

  The property is spacious, well equipped, clean and warm. It is ideally situated close to the shops and we have enjoyed walking on the hard sand at Old Hunstanton, Parking on the road outside the property hasn't been a problem.

  Many Thanks for your lovely feedback , we greatly appreciate your returning custom , Im so glad you had a good time. Hope you welcome you again Kind regards Lesley Property Owner

  Reviewed by Anthony5.0★Dec 2022

• "Fantastic property."

  Clean, comfortable and spacious. We loved the loft bedroom and view from the window. The flat is extremely conveniently positioned for the town and seafront, but it was also quiet and easy to park. We received very comprehensive information from the owners pre arrival and thought the flat was very well equipped. We would love to come back as we had a wonderful week's stay.

  Liz Many thanks for your lovely feedback , we are so happy that you had a great stay, and look forward to welcoming you back next time . Many Thanks Lesley Property Owner

  Reviewed by Liz4.7★Oct 2022

• "Very spacious and very well equipped."

  With 4 children the washing machine was a god send! Beds were comfortable, we all slept well. Living room cosy. Location couldn’t be better, close to the activities on the sea front but far away enough to be peaceful. On the whole, a lovely property but starting to look a bit tired and in need of some TLC, a bit of paint and quite a few lightbulb replacements! We had issues with the sink in the family bathroom so couldn’t use it for 3 days till it was fixed, the toilet roll holder was also falling off the wall. The loft bedroom had a layer of dust on all the surfaces and there were carpet worms in the corner of the living room under the book case. A few hours of maintenance and cleaning and this property would be 10/10

  Thank you for providing us with some valuable feedback. We are pleased that you have enjoyed your stay at the loft, it’s fabulous location and spacious apartment. We send our apologies for the sink plug and hoped it was not too much of a inconvenience for the couple of days before we were able to fix it. Many thanks for your booking and hope to welcome you back to the Loft at some point . Property Owner

  Reviewed by Tracy4.1★Aug 2022

• "A spacious, comfortable and well appointed apartment in a quiet residential road."

  There are no parking restrictions outside the property and it’s on the right side of the small town to drive to Old Hunstanton and Brancaster beaches, as well as other places like Wells. It’s also an easy walk to the seafront and the town shops and cafes. The stairs into the apartment aren’t as steep as shown in the picture on the website, this had originally put us off booking the property ! However we would definitely rebook if we wanted another stay in the area.

  Sandie Many thanks for your comments we all hope you had a lovely stay and would love to welcome you back anytime. Thank you for sending time to comment. we do greatly appreciate it. regards Lesley Property Owner

  Reviewed by Sandie4.7★Jul 2022

• "The property was well presented and adequately equipped, a hair dryer would have been useful addition."

  As we were aware there was no access to a garden , but green spaces and the beach were within easy walking distance. It is a an easy walk into the centre of Hunstanton and it's many eating places .

  Many thanks for spending time to provide feedback. we currently do not provide a hairdryer this comment has been raises a couple of time. Unfortunately we have had several go a stray so we felt that it was best not to leave one and state on the website that one was not provided. I will look into reconsidering this for the future, kind regards Property Owner

  Reviewed by Peter4.7★Jun 2022

• "A lack of hot water and heating for a couple of days was fortunately fixed and I was happy to communicate directly with the owner who quickly got a heating engineer on site to resolve it."

  The apartment is in a good location near the sea front and a short walk to the town centre, and is quiet, spacious, clean and comfortable. Cooking and cleaning facilities were more then adequate although the kitchen is remote from the dining area. Unrestricted parking was available on the street outside and mostly was able to park close to the property. Only having a dead lock with one key for the entrance door was a problem as, when going out one morning for a walk whilst some of the party were still asleep, if I locked the door they were then locked in. Overall though we would be happy to stay there again

  Peter thanks for your time in providing feedback. apologies for only having one key . we are in the process of cutting an additional one to help with this. many thanks for your cooperation with the heating issues, it was greatly appreciated. many thanks for your booking. Property Owner

  Reviewed by Peter4.7★May 2022

• "We were really happy with the accommodation, in a great location."

  Couldn't fault the cleanliness, comfort and the facilities provided.

  And many thanks for your fabulous feedback we hope you had a lovely stay in Hunstanton and at the Northgate loft. Property Owner

  Reviewed by Anne5.0★Apr 2022

• "Enjoyed 10 nights here and found it comfortable and well equipped."

  Everything was clean, plenty of crockery & cutlery so we could make good use of the dishwasher. Just a few minutes walk to the beach and shops - a couple of small supermarkets nearby so easy to stock up on necessities. Plenty of eating places from tasty fish & chips to restaurants. Weather was chilly but had a few lovely sunny days so enjoyed good walks along the promenade. An excellent winter holiday.

  Gabrielle. Many Thanks for you lovely comments. its great to hear you had a lovely stay. thank you for choosing the Northgate Loft. Lesley . Property Owner

  Reviewed by Gabrielle5.0★Jan 2022

• "The accommodation was beautiful and clean in a great location."

  Getting in was really easy and it was very child friendly with gates, toys and books. The standard of the equipment such as cot, high chairs etc where really good. The only thing i could see for improvement would be the kitchen utensils as most people stay in the summer they would probably eat out but as we were there for Christmas we struggled with the knives and could do we a few extras such a jugs and baking trays. Our stay was great and we have no issues at all.

  Becky Many Thanks for your feedback , and your lovely comments. I send my apologies about the lack of kitchen equipment. You are right not many cook in the kitchen but I will take on your comments and make sure there is the utensils that is needed for more of a winter stay. Many Thanks for choosing the Northgate Loft. Property Owner

  Reviewed by Becky4.7★Dec 2021

• "Northgate Loft was a wonderful property to stay in."

  Spacious and light, warm and welcoming, full of character, yet with all the modern conveniences necessary to make our holiday a real joy. The property is close to beach and shops and provided the perfect base for us. Qudos to the lovely owners. Thank you

  Suzanne , many thanks for your lovely comments . I hope you had the opportunity to spend quality , relaxing time your your friends . Thank you , lesley Property Owner

  Reviewed by Suzanne5.0★Nov 2021

• "A great house ,all the rooms were a good size and perfect for our stay ( 4 adults and 2 children) ."

  A good location and town was only a short walk away , we had a minor problem with the heating but it was swiftly resolved with a phone call and they were very friendly and helpful. Would recommend and would love to have another stay .

  Thank you so much for your feed back if really is greatly appreciated. Apologies for the blip in the heating , but we problem solved it like true professionals. Property Owner

  Reviewed by Joanne5.0★Oct 2021

• "Would have been good to have information about the property regarding bins etc."

  Mr Briggs . Thank you for your comment…. I will see the bin information is in place. Normally the bin people collect if from its place without you having to take it out.. many thanks for your booking. Property Owner

  Reviewed by Geoffrey5.0★Oct 2021

• "Northgate Loft was ideally located close to the sea front and handy for the shops."

  It was very well equipped, spacious and extremely clean.

  Many thanks for your time making a comment on our property. Thank you so much for your booking we are glad you had a lovely stay at the Northgate loft. Property Owner

  Reviewed by Anthony5.0★Oct 2020

• "Excellent accommodation."

  Great for 3 generations who could always find a quiet corner to escape.

  Reviewed by June5.0★Jul 2020

• "Great location for all local ameneties with easy parking."

  Very comfortable accomodation and loads of space. Any question asked were dealt with promptly and with no fuss

  Reviewed by Paul5.0★Nov 2019

• "Great location, near to shops and lots of great places to eat."

  So peaceful, we slept like logs!

  Reviewed by Nichola4.4★Oct 2019

• "It is an amazing property to stay in and close to everything in Hunstanton."

  Love it

  Reviewed by Peter5.0★Aug 2019

• "Gorgeous week again in Hunstanton"

  Reviewed by Jayne5.0★Aug 2019

• "This apartment is ideally placed, just one road back from the sea front and a short walk into town."

  Its comfortable ,spacious and well equipped. Parking was readily available right outside the door. It could do with a spruce up in places, but overall was in good condition. Always plenty of hot water available. It would have been a bonus to have a TV in the loft room as there is an Ariel point there, also a full length mirror. Some table mats would of been helpful.

  Reviewed by Diana3.8★Jun 2019

• "This is an absolute Gem of a place and I will be using it when going back to England"

  Reviewed by James5.0★Jun 2019

• "Lovely apartment a few mins from the town centre & beach everything you would ..."

  Lovely apartment a few mins from the town centre & beach everything you would need very spacious & comfortable we loved it but had lovely weather all week which put the icing on the cake would love to go again

  Reviewed by Dawn4.7★May 2019

• "I’m sure that we’ve all had our disappointments when renting places that were not complementary to the pictures you saw."

  On this occasion I was not concerned about the appearance of the cottage because the pictures did a pretty good job of describing the cottage. However, when we got to the cottage we were overwhelmed with how nice and clean the place was. We were a family of six, just wanting to get away for a while after my father‘s passing. We thoroughly enjoyed our time there and are already planning our next trips to your wonderful cottage.

  Reviewed by Camella5.0★May 2019

• "In the perfect spot close to beach and shops the only thing stopping it being ..."

  In the perfect spot close to beach and shops the only thing stopping it being 100 is not allowing pets but we completely understand some people are not responsible with their pets over all fabulous would love to go back

  Reviewed by Mary5.0★Apr 2019

• "Lovely accommodation, great position , a real home from home feel"

  Reviewed by Jayne5.0★Aug 2018

• "The cooker was not clean as was most of the things in the kitchen."

  The flat was nice and most of the decor was modern but could have done with some TLC .The loft windows need blinds also the sea view was very limited and the main entrance was badly needing spruced up.

  Reviewed by Iain2.2★May 2018

• "Great place to stay, near all amenities required, 10 mins to wonderful beaches, ..."

  Great place to stay, near all amenities required, 10 mins to wonderful beaches, some lovely takeaway places within a 5 min walk, the flat is large and spacious has almost everything you need

  Reviewed by Kathleen4.6★Aug 2017

• "This apartment is great for a family with young children."

  Lots of space and lovely bedrooms and bathrooms. The living/dining area is a great space for relaxing after a day out. Hunstanton is only a 5 minute walk away and it takes minutes to drop down into the front to see the beautiful sunsets. Perfect for those who like to venture out on an evening. A great base for exploring the Norfolk coastline.

  Reviewed by Rachel4.2★Jul 2017

• "The only problem was that the heating does not seem very responsive."

  Otherwise very happy with all aspects of the property.

  Reviewed by Michael4.4★Dec 2016

• "The only negative was the comfort of the bed."

  This affected sleep quality and did affect the holiday. This could be easily resolved with a new mattress.

  Reviewed by Cheryl4.8★Aug 2016

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