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"This was our second stay at Flintstone Cottage, so we already knew that it would be comfortable and well equipped and that there would be plenty of room for five adults (two sharing the twin room)."
Everything worked well, the only slight drawback this time being that every time someone turned on a tap or flushed a toilet, there was a loud, high-pitched whistling sound going on for several seconds. Not a problem during the day, though. The car parking is tight but worked for our two normal-sized cars. It was nice to be within walking distance of the beach and village shops. In all it was a really good stay and we would recommend Flintstone Cottage.
Thank you for your feedback and we are glad that you enjoyed your stay at Flintstone cottage.
We have reported the "whistling noise" to our maintenance team to be sorted!
Property Owner
Reviewed by Sarah4.4★Aug 2024
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"A great cottage, comfortable."
Very clean and the location was perfect. Just a ten minute stroll to the beach. Had everything you needed for a short break and was dog friendly. Unlike some cottages you would never know that it takes dogs as it was so clean and fresh. Parking for two cars with great access. The only downside was the lack of garden chairs but to be honest they could have been in the shed we didn’t look.
We are glad you enjoyed your stay. As you suspected the chairs are kept in the small shed beside the house. Please do visit again.
Property Owner
Reviewed by Abbie4.7★Jul 2024
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"Amazing property in a great location, unfortunatly it smelt like wet dog when we first went in but apart from that could not fault the property at all!"
We are glad that you enjoyed your stay at Flintstone cottage and do hope that you will visit again.
Property Owner
Reviewed by Emma4.7★Jun 2024
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"Really nice property with just a short walk to local amenities and the beach."
Lots to do for the kids and had we not wanted to visit a few places, you could easily dump the car and explore in Mundesley for a week. Really enjoyed it - will be back!!
Thank you for your feedback. Glad you enjoyed your stay and hope you will book again.
Property Owner
Reviewed by Steve4.1★Apr 2024
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"Excellent location for the beach, meals out, local shops and bus service."
Very nice house that met all of our needs. (4 adults plus a small dog)
Would highly recommend it to couples or families that are looking for a relaxing stay, near to the sea, with plenty of local walks.
Thank you and we are glad you had a good visit to Mundesley. Hope you will visit again.
Property Owner
Reviewed by Judith5.0★Dec 2023
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"Very spacious and near to all facilities."
Everything we needed was provided and despite what others said, the broadband was excellent.
Glad you enjoyed your trip and thank you for the feedback. Hope you will visit again.
Property Owner
Reviewed by Derek5.0★Dec 2023
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"A lovely, spacious house in a good position for shops, beach, eateries etc."
Slight disappointment was the pretty poor welcome pack. A box of sugar, coffee, milk sachets and a few teabags doesn't really do much to make you feel welcome. It doesn't go with high quality accommodation. I forgot the 4 packs of 2 biscuits, in a house that can sleep 7.
We did enjoy our stay although we almost drowned in the horrendous rain ☺.
Unfortunately had to go home after two nights due to family issue.
Is it possible to put the key safe in a more accessible place, it's almost ground level and a long way from the car parking.
Reviewed by Eileen4.7★Oct 2023
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"Flinstone Cottage was very comfortable and well equipped for 4 adults and everything worked well, except the clocks, all of which had stopped."
The only real complaint was that the cleaners were still there when we arrived at 4.05pm and told us they would need at least another 20 minutes (no apologies)! 4pm is already a late check-in time, so the property really should be ready by then. We also missed some written information about the cottage (for example, about recycling, bin day, local amenities etc.) as we could not find anything, including online. However, we figured things out and had a really enjoyable stay. The cottage is very well situated in this beautiful village, walking distance from the beach (for able-bodied people). Parking behind Flinstone Cottage is VERY tight for two ordinary cars, but we managed. In all, we would recommend Flintstone Cottage. Thank you.
Thankyou for your helpful feedback and positive comments about our house and the beautiful village of Mudesley. My apologies for the clocks, we do leave spare batteries under the sink and a guest file with useful information. We will check both of these items during our next visit and ensure the clocks are working. We have contacted our cleaners and await their response to your comments, but please accept my aplogies for your late access. Our parking does include the access to the spaces, so if you have two large cars it may be easier to park one in front of the other, rather than side by side.
Property Owner
Reviewed by Sarah4.7★Sep 2023
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"The mattress in the front double room needs replacing."
The rest of the house is well appointed, clean and comfortable.
Thank you for this comment, it is a new mattress.? However will ask our maintenance service to check!
Property Owner
Reviewed by Rosemary3.8★Aug 2023
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"This was our 2nd visit to Flint Cottage."
The house itself didn’t disappoint with plenty of room for myself, husband, 2 kids, dog, and my father in law, who spends most of his time in a wheelchair. We love being so close to the beach and the kids (age 10 and 13) enjoy going off by themselves for an ice cream or visit to the arcade. I love the independent shops and always treat myself to a trip to Jupe!
The only thing that let us down was the cleanliness of the property. We are not normally fussy about such things but for the amount we were paying, and not being able to gain access until 4pm, we expected a better standard. On this occasion under the furniture hadn’t been cleaned where we found lots of dust and two small shards of glass by one chair. The dishwasher needed a deep clean and we had to re wash the crockery and glasses (one of which was cracked) by hand before they could be used. Dirty crockery had also been left in the dishwasher upon our arrival. The skirting boards were very dusty and the main dressing table needed cleaning. Also, the handle for the grill didn’t fit and there were no oven gloves, both of which were really needed.
Once we had cleaned the above, we really enjoyed our stay. It was just a disappointing start but it wouldn’t stop us returning on our next visit to Norfolk.
Thank you for your comments and for holidaying in our property for a second time. We apologise for the standard of cleaning, which is normally very good and have passed on your comments to our cleaners to ensure that standards do not slip again. Oven gloves have must have been taken by a previous rental but We have sent some new oven gloves to be placed in the property by our cleaners and we will review your other comments during our next visit. We are glad you are supporting our favourite shop Jupe!
Property Owner
Reviewed by Carol4.1★Aug 2023
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"Lovely cottage, spacious."
Generally well kept and comfortable. A rotary line or a better drying rack for wetsuits would help alot. However we managed . Beds Lovely and comfy, the garden was also lovely. A SMART TV for the kids when the weather isn't great would be welcomed. But it's quiet, and a great location, easy walk to the beach. We had a lovely time.
Glad you enjoyed your visit. Hope you will return and the weather will be better.
Property Owner
Reviewed by Lorraine4.4★Aug 2023
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"This is a beautiful cottage in a great location."
Lovely garden enclosed to keep pets and children safe. Shops, park beach close by.
However, it was not cleaned to a satisfactory level. We love to cook and the cooker / grill were not clean. The kettle was not clean , we discaled it ourselves which is not what you expect on your holiday. There was issues with the toilets which kept getting stuck .WiFi not great. Also there is a step in the garden to the left which has broken. We stripped the beds and found a stain on the double bed we slept in.
Unfortunately people can be very negative in their comments on any property.
These are just our thoughts on the property and as renters ourselves we hope the owners are not offended by these comments.
Glad you enjoyed the cottage and location. We have passed on your comments with regards the cleaning to the company we use. The Wi-Fi we have not had problems , three teenagers will vouch for that. Unfortunately we cannot do much to improve it as Mundesley is a rural location and we after your comments we have asked for better speed and we were informed that it is the maximum for that area.
Property Owner
Reviewed by Gina4.4★Apr 2023
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"Flinstone Cottage is a very comfortable property which is in a very good position within walking distance of the sea and the pub!"
Thank you. Glad you enjoyed your stay.
Property Owner
Reviewed by Paulette5.0★Apr 2023
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"Nice cottage and location with a few niggles."
No hand soap is unusual, it’s something we would expect to have these days.
The key safe is difficult to access for anyone with mobility issues or arthritis in their hands.
The vacuum is very old, noisy and smells awful.
More crockery would help reduce the amount of dishwasher runs.
The twin bedroom light flickers badly.
The sheets and pillowcases are nice and everyone said their bed was comfortable.
Other places I have stayed have been more welcoming and considerate with things like salt and pepper, vinegar and sauces available to use, a pint of milk in the fridge, nice hand soap etc.
I have had eight or more requests to complete feedback starting from the week before we went and a ‘ How was your stay’ a day before we left. Please stop sending them.
Thank you for feedback and glad you enjoyed your stay. We will feedback to Sykes re. Soap etc and Email feedback, sorry nothing to do with us on the internet front but will take up with the booking company!
The property caters for 7 but there should be crockery / cutlery for 12? We trust previous Rentals to replace if break/take so apologies if you found not sufficient .
With regards condiments it’s not the norm to supply unless request when booking. We offer a welcome pack anything above that you need to do via the booking through the company.
Hope you will visit again.
Property Owner
Reviewed by Sonia3.4★Nov 2022
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"We enjoyed our stay at Flintstone, the property was very comfortable, one of the king size beds was found to be less comfortable and so one of us ended up in a single bed."
The village of Mundesley was lovely out of season, very restful and ideal for exploring the area. We used the conservatory quite a bit as it was light and airy and a good place for our dog to chill out in.
Thank you for your feedback and we are glad that you enjoyed your visit. We visited the property ourselves in October and checked the mattresses/put a new mattress topper on one of the king size beds! We will feedback to the maintenance team.
Property Owner
Reviewed by Wendy4.1★Oct 2022
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"Lovely cottage situated in a fabulous location."
The village has all the amenities we needed.
The cottage catered for our needs, being two adults and a small dog. The garden was ideal for her to play in and was secure.
would go again.
Reviewed by Janet4.4★Sep 2022
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"Excellent cottage 5 mins walk from beach."
Clean, comfortable, and well-provisioned. Directions and entry instructions spot on. Only niggles were seemingly slight crockery shortage for max no. of occupants and no sign of TV remote. Also no sign of the baby/toddler accoutrements which we’d requested (3 times). And my 6’3” son kept complaining the light in the lounge hung too low! But a great stay nonetheless.
Thank you for your feedback and we glad you enjoyed your stay.
We are aware of lack of tv control. Unfortunately a previous booking led to this! Our service team should have now received a new one and will replace.
Crockery also been used and unfortunately some guests don’t replace broken crockery, we try to do so though as soon as we can. We do hope you will visit again.
Property Owner
Reviewed by Michael4.7★Sep 2022
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"Flintstone was a lovely cottage in a great location in Mundesley within walking distance to the beach, shops, pub, field and play park."
Very well decorated and plenty of space for 5 adults and 2 grandchildren with a nice conservatory and welcome pack.
A few points for attention however include:
The badly brown stained toilet bowls which we improved straight away with domestos.
The TV reception was really bad and we couldn't get the DVD or Blu Ray players working. This was resolved following 2 visits of the maintenance man and our request for instructions. We note that this was a similar problem for a previous reviewer also in August. Suggest leaving instructions in the House Guide and a review of TV reception.
Some light bulbs also need replacing.
The garden although a nice area would benefit from some tidying and cutting back shrubs around the patio table and clearance of some accumulated rubbish.
A further enhancement would be to provide a washing line for beachwear, towels etc.
Despite these we had a nice time and would have no hesitation in returning for another holiday
Thank you for your feedback and we have let our property maintenance team know of your issues. Glad you enjoyed your stay.
Property Owner
Reviewed by Michael4.4★Aug 2022
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"This was our 3rd stay in different cottages in Norfolk and our favourite so far."
It was clean and tidy when we arrived and appreciated the welcome gifts of tea, coffee, milk and a box of chocolates. We were a 9 minute walk from the beach and were fortunate to have great weather so spent most of our time there. My husband and daughter had a surfing lesson, which was the highlight of my daughter’s week, whilst my son preferred heading to the amusement arcade, and the dog learnt her way to the beach very quickly insisting on walks there at every opportunity. At the end of the road there’s a lovely butchers and deli, a Post Office, greengrocer, gift shop and clothes shop just around the corner. Fish and chips from The Ship Inn were delicious but we were disappointed by the slowness of the table service when we ate in the restaurant. We also ate at The View Restaurant, which had both lovely food and excellent service.
The property has a downstairs bedroom and bathroom. My disabled father in law came with us and I only provide this as a comment not a criticism as the property does not profess to be set up for disabled access. Both the front and rear entrances have a couple of steps so you can’t wheel a chair into the property. Also, the downstairs bathroom and shower are quite small making it difficult for a disabled person to move around and shower successfully. My father in law still enjoyed his stay despite this.
The only negative comments we would make about the property are that slightly better cooking facilities would be appreciated such as sharp knives (they were all blunt making cutting veg difficult), a large frying pan/wok, a couple of ovenproof dishes (I had brought ingredients for lasagne but then had nothing to cook it in) and a proper chopping board. Also we couldn’t find instructions for the tv/DVD etc and had to give up using them by the final evening. However I’m just being fussy. Overall we had an amazing stay and didn’t want to leave. We have already booked to go back next summer.
Glad you enjoyed your stay at Flintstone cottage and thank you for your feedback.
Property Owner
Reviewed by Carol4.4★Aug 2022
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"Lovely house in lovely village."
Garden an absolute bonus as a place to relax after a day out. House was spotlessly clean and very well equipped. A small maintenance issue was dealt with very promptly. We wish we could have stayed another week!
Thank you for your feedback and we are glad that you enjoyed your stay.
Property Owner
Reviewed by Ann5.0★Jul 2022
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"The house suited our needs perfectly and the property was really well laid out and clean."
Everyone enjoyed their stay and the village was perfect with the beach only a short 5 minute walk away. The owners left us tea, coffee, milk, sugar and chocs to start our stay. A really smashing weeks stay with our grandchildren again booked through Sykes, well done and we shall continue to use your splendid site. Thanks to the owners too.
Thank you for your feedback and we are glad that you enjoyed your stay at Flintstone Cottage, Mundesley, Norfolk.
Property Owner
Reviewed by Jane5.0★May 2022
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"The cottage was lovely."
It was clean, modern and welcoming.
We felt at home immediately.
The garden was so peaceful and the location to the beach was perfect.
We just parked up on Friday and didn't look at the cars again till Monday.
A perfect holiday.
Thank you very much for your feedback and we are glad you enjoyed your stay at Flintstone Cottage.
Property Owner
Reviewed by Rebecca5.0★May 2022
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"Flintstone Cottage is wonderful."
Spacious property, plenty of storage in the kitchen, four lovely, well sized bedrooms. We thoroughly enjoyed our stay, it had everything we needed. We will be back!
Thank you for your feedback and we are so pleased that you enjoyed your stay.
Property Owner
Reviewed by Samantha5.0★Apr 2022
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"We had a wonderful time , a great place to stay"
We are glad you enjoyed your stay. Thank you for your feedback.
Property Owner
Reviewed by Neil5.0★Mar 2022
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"Very comfortable and generally clean property, exactly as described."
Mundesley itself at this time of the year is a very quiet village, but the pub and a couple of takeaways are open and friendly. The location of the property is excellent near the village centre and a short walk to the beach. Just some minor feedback. The slabs on the exterior paths are really quite slippy and could do with being cleaned. Inside the property, the lightbulb above the downstairs shower needs to be replaced and the extractor fan wasn’t working. A couple of plates were chipped and could do with being replaced. Finally, a couple of our party are allergic to pets and they felt that there had been pets in parts of the property.
Thank you for your comments, we are glad you liked Mundesley and Flintstone Cottage. We have noted your comments regarding our property and fed this back to our maintenance company. While pets should not have been in the property prior to your stay, we rely on guests to honour this rule. We have made improvements to the property this winter, so that pets will be allowed, downstairs only, in future.
Property Owner
Reviewed by Christopher4.7★Dec 2021
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"Very comfortable cottage, beach and local shops all walkable with 10 mins."
Would visit again.
Thank you and glad you enjoyed your stay.
Property Owner
Reviewed by Pamela4.7★Sep 2021
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"A lovely house but let down by a few things which was a shame for the price we paid."
Examples
Toilets badly stained..needed bleaching
Toilet roll holders rusty..need replacing
Carpets have lots of stains
Dining chair stained
Conservatory had lots of cobwebs and dead flies everywhere on our arrival
Used tissues under one of the beds
Lack of mirrors in two of the bedrooms
Thank you for your feedback. We visited the property ourselves at the weekend and can therefore comment in respect of your observations as follows:
* The standard of cleaning was very good upon our arrival, although we have spoken to the cleaners and asked them to improve their consistency to ensure every guest receives the same high standard.
* We have ordered new toilet roll holders, as the existing ones have certainly lost their sparkle. These will be replaced when we visit next.
* There are new stains on the carpets downstairs which are the result of a very busy summer booking period, however the carpets are clean and overall in a good state of repair and appearance. We will attempt to remove the stains during our winter maintenance visits and/or replace with hard floors downstairs.
* One of the dining chairs has a light cover which has acquired a new stain. We will attempt to remove the stain during our winter maintenance visits or replace with a new cover.
* There are plenty of mirrors around the house, but we note your comments about two of the bedrooms. I believe one of these rooms does in fact have a table top mirror, but we ensure all bedrooms have a mirror during our next visit.
Thanks again for your comments and we hope you enjoyed your stay in Mundesley.
Property Owner
Reviewed by Linda3.4★Sep 2021
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"Could not gain access to Flintstone Cottage until 5."
15pm on the 20th August as cleaners were still on site ( apparently this was not as a result of how the house had been left by the previous occupants). The freezer in kitchen was not usable as could not open drawers until I had defrosted it (pictures available) Cleaners need to dust the property including blinds and skirting boards . Also lack of kitchen cupboard storage space for food as the owners had padlocked the two largest cupboards for there own use and as there were 7 of us in our party this proved challenging. Also one white bath towel and one white hand towel per person for the week was not sufficient as there is no washing machine in the property . Despite these irritations , we liked the property and very much enjoyed our stay in Mundesley.
Dear Mrs Lillis, thank you for your feedback. We are sorry for your delayed access and your comments on cleaning. We have taken this matter up with our cleaners. I am afraid the freezer cannot be defrosted in the time available to the cleaners when we have back to back bookings. We are reliant upon guests not overfilling the freezer and preventing the door from closing, which creates the frost. I am sorry that the freezer was already frosted when you arrived and we are grateful that you took the time to defrost it. We are visiting the property shortly and will update the guest file with further guidance to help guests mitigate this problem in future. I'm sorry you found the available food storage insufficient, this is not a problem we have experienced before with full bookings, but we will review this upon our next visit. We do not advertise a washing machine at the property, but are considering installing one.
Property Owner
Reviewed by Linda4.1★Aug 2021
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"Better quality toilet paper"
Reviewed by Sarah4.7★Jun 2021
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