Ellan Vannin

40 Customer Reviews

• "Arrived early,met the Lady who cleans the property,she said the vacuum cleaner had broken so no vacuuming had yet been possible,we were happy to be in early and said not to worry,so any of the comments regarding cleaning do not reflect on the floors else that would be unfair."

  Property itself is in a great location for Beach and Shops,Parking allocated space also great.Bed was comfortable.However furniture was very random not matching,with the glass covered table quite dirty where the Glass meets the Wood.Both the Bathroom and the Kitchen do seriously need a refit,Kitchen walls had grease spots on them,using basic Matt Emulsion prevents cleaning of this.Kitchen window blown also.Heating did not kick in at all while we were there,note saying do not adjust so didn't,made do with electric heaters in the Hall and Living Room.Each time we entered the property there was a strong smell of Damp,backed up by Damp patches around the Living Room windows and Door and mould on the Door.Two Bulbs were out on the main Living Room light.In summary work needs doing to the Property and quickly,once done it would be a great place to stay,at present it is borderline average.

  Reviewed by Melbourne2.8★Nov 2024

• "The property was in need of a good clean."

  Cobwebs in the bathroom, and lounge, in the corner of the room as well as on the windows. The heating wasn't working, two radiators cold. The owners did arrange for a plumber to come over and he got one working but the other remained off all week. The bathroom needs a good clean. The kitchen was also not as clean as we were expecting it to be. The location was great, as was the off-road parking. Bed comfortable and kitchen fairly well equipped.

  Reviewed by Janet1.9★Oct 2024

• "Very pleasant stay, accommodation is homely and comfortable."

  Reviewed by Andrew4.7★Oct 2024

• "The only thing that I would point out is the general lack of power outlets, but this was a small issue."

  Reviewed by Robin4.4★Sep 2024

• "Lovely little flat, great to have parking and in sight of the sea."

  We parked the car and didn't use it again until we left as we could walk or get a bus anywhere we wanted to go.

  Reviewed by Philippa5.0★Aug 2024

• "The property exceeded our expectations will nook again"

  Reviewed by Marianne5.0★Jul 2024

• "Freezer section of fridge badly in need of defrosting."

  Reviewed by Les4.7★Jun 2024

• "Would suggest :- replacing washing machine with a dish washer,then you could use cups etc."

  without having to wash before use . Bedding & towels where very good,bed was very comfortable, having a parking space was great Would Stay again

  Reviewed by David3.1★Jun 2024

• "This property is in a prime position."

  It has a side sea view, allocated parking and is two or three minutes walk to the promenade and beach in one direction and the town centre in the other. The layout of the apartment is practical, the living room in particular is bright and nicely decorated. In spite of the criticisms to follow, we had a comfortable stay and would return if future reviews show that things have improved. The downside of the property concerns cleanliness and general maintenance. On arrival, it was apparent that cleaning had been neglected. There was a quite obvious accumulation of dust on the sideboard and tv unit. There is a glass topped coffee table. This was covered in ring marks where wet drinks containers have been placed. There were dirty wine glasses. In a wardrobe drawer was a used towel and an old dressing gown stained with what appeared to be bodily fluid. Basic hygiene dictated that I threw it away. The kickboard outside the main entrance door was thick with dirt. The door itself was dirty and had several cobwebs. I’ve washed it down, it took one minute and has made a difference. Why hasn’t the cleaner done it ? In previous reviews people have been complaining that two light bulbs in the lounge need replacing. They still do. Maybe they have been replaced and keep blowing, in which case the wiring is faulty and needs looking at. If not, why haven’t they been replaced ? The shower - at some point there has been a soap dish fitted to the shower. The fitment is still there but the dish is missing. There is no shelf or basket where soap and shampoo can be kept off the floor (reported ten months ago by another client), so the whole business of having a shower becomes an ordeal. A soap dish is also needed on the bathroom sink for obvious reasons. Outside area - this makes the place look neglected. The gate needs paint, the bench needs varnish. The plant pots containing dead and unkempt plants is worse than none at all. I’m not obsessively tidy and each of the issues I have highlighted are individually only minor niggles, but when taken together they become a problem. This is not deep cleaning that’s required, just a basic but thorough job to be done between bookings. I have never experienced such a list of silly little problems in any other property. The cleaner needs a stern talking to and the owner needs to get a grip and sort things out. If the cleaner is arranged through Sykes, then get onto them and tell them it’s not good enough. Ellan Vannin deserves better. At present, nobody loves it. Please give it a bit of TLC.

  Reviewed by John Donald3.4★Jun 2024

• "Ellan Vannin is just in the right place for the sea or shops , equipped with all you need , but a pity ther is no real cupboard for food , other than that all good ."

  Just wish we could stopped longer .

  Reviewed by Len5.0★May 2024

• "Just returned from a fantastic week."

  The Apartment is in a perfect spot, loved sitting outside listening to the waves on the beach. The town has plenty of shops and great places to eat, all on your doorstep. The apartment is well equipped, noticed that there was comments about kitchen utensils this was addressed because there was plenty of every thing you needed. The bed was really comfy, as was the seating in the lounge. We would happily recommend Ellan Vallin. All you need to do is park up in the dedicated space, relax and enjoy.

  Thank you so much for your kind feedback . We are delighted to hear that you have had a great holiday at Ellan Vanin and the apartment had everything you needed. It’s pretty awesome for us owners whenever we get a positive feedback as we do try our best, and this is a great encouragement . We hope that you will come back and stay with us again ! Property Owner

  Reviewed by Denise5.0★May 2024

• "Two bulbs in the main light in lounge not working."

  Bottle of juice and biscuits very welcomed.

  Reviewed by Brian3.8★Mar 2024

• "We really enjoyed our stay here."

  The view of the sea was a bonus to a great location. The accommodation is comfortable and had everything we needed. We loved being able to leave the car and walk, take the train or catch a bus to explore. We certainly needed more time to enjoy all the local shops and restaurants. We are already thinking about a return visit.

  Reviewed by Susan5.0★Mar 2024

• "Good location well placed for cafes and pubs Parking space outside the flat was very handy ."

  Reviewed by John3.4★Nov 2023

• "2 light bulbs out in lounge, no utensils for cooking spatulas large spoon ..."

  2 light bulbs out in lounge, no utensils for cooking spatulas large spoon etc Other than that as good as last time thank you

  Reviewed by Peter4.1★Nov 2023

• "We enjoyed our week at Ellan Vannin Sheringham."

  The flat was very well situated for seafront and town. It is an older flat but the sitting room is comfortable and nicely decorated and we have no complaints about the bathroom or kitchen. The heating system seems efficient. We were fortunate to have fine weather, but it was cold and windy a lot of the time. The designated parking space to the rear of the property is a great boon. This was better than expected as not shown on the illustration.

  Reviewed by John4.1★Oct 2023

• "Very happy with flat all round ( nice new mattress ) do not understand any negative review will definitely return"

  Reviewed by Peter5.0★Oct 2023

• "Lovely stay."

  ideal location with parking - a big plus here. Property a little dated but has everything you need. Bed was fine, don't know what others had been complaining about, few maintenance and cleaning issues but nothing that distracted from our stay, good sized TV and bath towels could do with a standard lamp in the lounge. Overall would recommend

  Reviewed by Hilary3.4★Sep 2023

• "Ellen Vannin is in a prize position but is let down by the lack of cleanliness once you step inside."

  Don’t think it had been cleaned from previous holiday makers. There is a very fusty smell inside the cottage and especially in the bedroom which seem to be coming from the bed base and the two fitted wardrobes. The kitchen floor was sticky underfoot, handles on cupboard doors were greasy, the cooker hood filter was very dirty and made the kitchen smell. We had to wash cutlery and crockery before using it. Grout between shower tiles could do with a good scrub. One good thing the bed linen on the bed was pristine. Light bulbs need checking as there were a few of them not working. We have stayed in a lot of holiday cottages in Sheringham and this one was rather a disappointment. ,

  Reviewed by Enid2.5★Sep 2023

• "The freeze needed defrosting and one of the bedsides lights didn’t work apart from that it was very nice"

  Reviewed by Brenda4.7★Sep 2023

• "Location excellent for beach & town , so much potential."

  Place needed a thorough deep clean - only been done superficially , not found to a good standard of hygiene, Underneath cooker hood awful , so didn’t use oven ! Underneath bowl disgusting , mucky cutlery drawer ,I sorted that & few similar things . Kitchen floor sticky . Mould on shower ceiling , no shower basket . Bed uncomfortable , no light pull on right side . Carpets need shampooing, edges don’t look touched ! TV aerial a hazard - I placed piano stool over it to make safe ! These are not new comments , Visitor book lists similar concerns .

  Reviewed by Mary1.6★Aug 2023

• "Great flat , very good location for beach or shops , very clean has all you need for your stay , and with off road parking even better ."

  Plenty big enough for two people. Yep very good .

  Thank you very much for your positive feedback and we hope you had a good holiday in sheringham . Please come back and stay with us again! Property Owner

  Reviewed by Len5.0★May 2023

• "Ideal location with a good sea view from the lounge."

  The property is warm and holds the heat well. A space for the car was a bonus as there are lots of double yellows in Sheringham. Ideal for Norfolk coast walkers, just minutes from the walk. Plenty of eating places nearby, the Copper Whelk does a lovely breakfast. The pubs cater for the usual pub type food. The Mullberry Bush restaurant does some tasty dishes at reasonable prices and probably more nutritious than the pubs.

  Thank you so much for your kind feedback and we hope to welcome you back to Ellan Vannin ! Property Owner

  Reviewed by Paul David4.4★May 2023

• "Poor address instructions no recycling/refuse instructions good shower but needs further grab rail, good bed, poor kitchen utensils useless hoover furniture in lounge reqs full replacement, carpet in lounge reqs full cleaning."

  Was not suitable for christmas holiday generally dirty the cleaner needs dismissal seems to be left dirty fom last visitor broken seat / dirty seat on dining suite disgusting hostess trolley in lounge piano stool dusty (very) inside this property could be a good let if the owner took more care would use again if the above was rectified disapointed

  Poor address instructions - Thank you for pointing this out. We have revised and updated address instructions with Sykes and we hope this will provide better guidance in 2023. No recycling/refuse instructions - There are instructions for recycling and refuse in our ‘Welcome Folder’ Good shower but needs further grab rail - We believe one grab rail is sufficient for entry/exit to the shower, and have never had requests for another one. Poor kitchen utensils - We have taken note of comments by previous guests and have added/replaced many new items as requested eg new colander, new cheese grater, etc. We have also ordered some egg cups as per your request Useless hoover - we agree this is an old one and has been replaced with a new one. Carpet in lounge reqs full cleaning - Please understand that It is not always easy to find a few days in between bookings to deep clean the property. As such, we rely on the cleaning company to clean as best as they can during change overs. We confirm that a deep clean has been done recently. Seat/dirty seat on dining suite - Again, we rely on guests to inform Sykes immediately upon check in if anything was damaged, broken, not working or dirty, in order for issues to be rectified. In your case, we understand from Sykes that you did not inform them of your dissatisfaction with the property and only reached out to them a month after you checked out. So to be fair to us, there really isn't anything we could have done to make your stay more enjoyable. Disgusting hostess trolley in lounge - This is an antique furniture piece. It is old fashioned, but we wouldn't call it disgusting, however, we have decided to remove this from the flat going forward. Piano stool dusty (very) - This is an antique piano stool. We have checked and agree that it was the inside of the stool that was dusty. Again, we can't expect the cleaning company to be cleaning the insides of every drawer or cupboard due to their limited time and can only do these during the deep cleans. Thank you for the feedback. Property Owner

  Reviewed by Malcolm1.6★Dec 2022

• "Musty smell in living room and bedroom."

  Kitchen needs updating. Fridge and kettle ok. Microwave disgusting, filthy and rusty inside, needs replaced. Cooker, temperature of oven seems lower than it should be, needed turned up higher than recommended for the menu. Rug in kitchen, not the sort of floor covering suitable for a kitchen, also grubby. Bed very comfortable and clean. Net curtain has a tear in the centre of it. Bathroom clean and good shower, lovely towels. Central heating excellent, very warm. Entrance door has mould down the hinged side and across the bottom, carpet black, damp must be getting in. Other door at frontage on building also has mould along the bottom of it, floor damp. Living room: mouldy on front and sides of the very old looking Philips hostess classic. Mould on the corner TV table and in an awkward angle which is not fitting the corner space. So if TV is sitting at the same angle as the unit you cannot view it correctly from the position of the sofa. The corner display unit cannot fit in the opposite corner because of the radiator. Plus, its rear leg is broken and the unit is resting on a pile of books! It should removed from the property. Under the radiator at the bay window the skirting has brown stains running down it and black mould on the radiator pipe underneath. Carpet would benefit from stains being removed and a good clean. Carpeting throughout would benefit from the same. Stuff stored behind piano, an old large empty picture frame, also covered in mould. On the morning of our departure a lightbulb in the living room exploded, the glass has been cleaned up but it is possible some fine shards may have been missed. The bulb fitting was left in the fixture. Our sincere apologies for not alerting the owner to this. The instructions for the keysafe are inaccurate as many clients have pointed out and a correct description needs to be published on the booking site. The keysafe is not to the right of the door, it is on the wall opposite the door with the No.1 on it., so as you face the door the keysafe is behind you. I would not book this property again, it falls far below the standard of properties available through Sykes Cottages that we have booked previously. Great location with off-road parking is the only selling point at the moment.

  Musty smell in living room and bedroom. A deep clean of Ellan Vannin has been undertaken in February 2023. Microwave disgusting filthy and rusty inside. We have purchased a new microwave for 2023. Rug in kitchen not the sort of floor covering suitable for a kitchen also grubby. This item has been removed. Net curtain has a tear in the centre of it. Thanks for pointing this out. This is in fact the third time our net curtains have been ripped during 2022 by our guests. This has now been replaced with a new net curtain. Entrance door has mould down the hinged side and across the bottom and carpet black damp must be getting in. This has been addressed as part of the deep clean. Other door at frontage on building also has mould along the bottom of it. This has been addressed as part of the deep clean. The very old looking Philips hostess classic. This has been removed The corner display unit cannot fit in the opposite corner because of the radiator. This has been removed. Under the radiator at the bay window the skirting has brown stains running down it and black mould on the radiator pipe underneath. This has been addressed as part of the deep clean in February 2023. Carpet would benefit from stains being removed and a good clean. This has been addressed as part of the deep clean in February 2023. Stuff stored behind piano. This has been addressed as part of the deep clean in February 2023. The instructions for the keysafe are inaccurate as many clients have pointed out and a correct description needs to be published on the booking site. Thanks for pointing this out. This has been revised and updated with Sykes Property Owner

  Reviewed by Catherine2.2★Dec 2022

• "We really enjoyed our stay in Ellan Vannin, it's in a great location, has lots of space - in the lounge particularly, and was clean and tidy."

  We also liked the large TV. The only minor criticisms we would have is that there was accumulated dust behind the bedroom chair and on the tops of the bedroom lights and in a few other such spots throughout the flat. Also the net curtain in the bedroom was badly ripped where someone had opened the window without lifting the curtain aside. We would definitely visit again.

  Reviewed by Clive4.1★Oct 2022

• "Having seen some of the reviews left by others I did wonder how clean the property might be."

  In practice everything was fine if not quite to the highest standards expected by the most critical of reviewers. We have over the years hired similar flats and cottages with this one not the cleanest but very much better than many. Many of the things one might criticise probably reflect the point in the season as it is obviously impossible to perform deep cleans of every nook and cranny within short changeover periods. Previous criticisms of window cleanliness also seem to be a price paid for the sea views with sea mist seemingly sticking atmospheric dust to them very quickly but as it's ground floor very easy and quick to resolve if one wants to. For location and convenience the flat offers much and is comfortable and spacious even if the pricing policy is a little odd as during peak periods it appears to be far dearer (before discounts) than some of the excellent B&B's in the area.

  Reviewed by Christopher4.7★Aug 2022

• "Nice cottage, excellent location right on the promenade."

  The directions were confusing, we had to park up and walk around to find it. Apart from that it was very comfortable.

  Reviewed by Jennifer4.1★Jul 2022

• "Had a great stay the flat was perfect no negstive comments to write the view location and flat was perfect will be back"

  Reviewed by David3.8★Jun 2022

• "Our only adverse comment about Ellan Vannin is that the outside front door and windows needed a good clean."

  Inside we were comfortable and had all we need. The propery is in a very good location with a sea view and good parking. We had a very good holiday.

  Reviewed by James4.4★Jun 2022

• "The key information was totally misleading the key safe was on the opposite wall and to the left."

  Also there was a barrier to the car park and no information about how to negotiate it. The kitchen lacked basic amenities such as a colander a cheese grater.

  Reviewed by Jeff3.4★May 2022

• "Very comfortable property - had everything we needed apart from not being able to connect the recliner chairs to work."

  Stones throw from the sea so the view of the front to wake up to in the morning was wonderful. Parking arrangements were very convenient too.

  Reviewed by Patricia Ann4.7★May 2022

• "Lovely property."

  Near the sea and plenty of places to visit. I was just a little disappointed that when we arrived all of the towels:were wet. But not too much of a:problem as I had taken some. This:was our second time at this property and hope to visit again.

  Reviewed by Marion5.0★Mar 2022

• "While the location cannot be beaten and the General conditions were acceptable."

  This property was let down on three fronts. The entrance doors and windows appear never to have been cleaned. A contractor once a month would present the property in a more favourable light for arriving guests. The equipment in the kitchen was poor. Simple things like a cheese grater, a coffee cafetiere, lemon squeezer, and a number of things you would expect to find in a well equipped kitchen. The worst thing was the listing of internet but in practice it was rubbish. The owner is not responsive to phone calls about it after my first call I was just ignored. So needing the internet all week and having little or none was to say the least frustrating. Your listing should be honest and say internet/Wi-Fi not reliable. If you need internet on your stay DO NOT hire this accommodation.

  Reviewed by Paul2.2★Mar 2022

• "The apartment was excellent, it was in a brilliant location for shops, food or just relaxing."

  The only thing that spoilt it for us was the weather but hey this is England and it was February.

  Reviewed by Neil5.0★Feb 2022

• "The accomodation was very good."

  The location also .We were more than happy with the overall visit. Thank you.

  Thank you so much for your very kind feedback . Sincere apologies for the super late reply but we were moving and had lots going on! Really pleased you enjoyed your stay at Ellan Vannin . Property Owner

  Reviewed by Godfrey4.4★Oct 2021

• "Found a stained pillow case,on the bed ."

  The bed was very uncomfortable and i did not have very good nights .the shower needed a good clean .it was perfectly positioned for beach and shops .we did have difficulty in getting the key ? it was not obvious,tried to contact twice was told they were unavailable.eventually after 45 mins help from some kind neighbours we got in .

  Thank you for your feedback. Our sincere apologies for the late reply as we were moving and had lots going on. So very sorry to hear about your experience. We have had a chat with the cleaning company about the cleanliness and Sykes about the key issue. Property Owner

  Reviewed by Mary2.5★Oct 2021

• "On the whole we enjoyed our stay."

  The flat is well located with a view of the sea. It is spacious, with an excellent standard of decoration and comfortable with the exception of the bed which is very hard rather than firm. My only real complaint is twice being ignored when trying to contact the owner via the mobile number given. The first issue luckily sorted itself out but the second, losing wifi and thus the smart tv, just had to be tolerated.

  Thank you for your feedback. Sincere apologies for the late reply as we were moving and had lots going on, which explains why I probably didn’t answer your calls.. and I truly didn’t mean to ignore you. wifi has since also been sorted so pls give us another chance! Property Owner

  Reviewed by Julie4.1★Sep 2021

• "Everything was as we expected it to be."

  We had already heard from friends just how good Sykes Cottages were. We thoroughly enjoyed our stay and would like to return at some point in the not too distant future. The property was clean and so comfortable. Home fron home. Also do near to the sea and shops. Absolutely fantastic. Thank you

  Thank you so much for your kind feedback. So happy to hear that your enjoyed your stay.please do come back and stay with us again! Property Owner

  Reviewed by Peter5.0★Jul 2021

• "Rather cold flat even in July."

  Dark and a bit tired. But very handy for the beach and a view of the sea.

  Thank you for your feedback. Sorry the late response as we were moving. We have just begun letting the property in July 21 , and value all feedback from guests and will strive to make improvements as we go along.! Property Owner

  Reviewed by June3.8★Jul 2021

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