Dragonfly Lodge

84 Customer Reviews

• "Beautiful location, within easy reach to places of interest."

  Facilities within the lodge, excellent. Pleasant walks around the lake for us both together with the dogs. Will most certainly be returning

  Reviewed by Barry5.0★Sep 2024

• "Dragonfly Lodge exceeded our expectations."

  We arrived early evening and it was lovely to find a welcome pack. The location and seclusion of the lodge made an excellent getaway. The silence was only interrupted by the sounds of nature. The newly installed satellite WiFi was a bonus and a temporary hitch was quickly resolved by owner - Valerie who helped us sort the problem even although she was on holiday (in Spain). Cathy spent many hours with her camera especially focusing on Mr & Mrs Moorhen and their family of 5 chicks. In conclusion we had a fabulous week and will definitely return.

  Reviewed by Philip5.0★Jul 2024

• "4th stay at Dragonfly lodge and we weren’t dissapointed!"

  ! Perfect place to kick back and chill!! Peace, solitude and such an amazing display of wildlife right outside the cottage. We’re already booked for next year!!!

  Reviewed by Peter5.0★Jun 2024

• "Third time we stayed."

  As always loved the lodge the peace, wildlife and tranquility. Will be back.

  Reviewed by Jayne5.0★Jun 2024

• "Our second visit at the lodge and we enjoyed it as much as our previous visit."

  Love the facilities and the peaceful area. Another relaxing break. As usual the week went too fast. We will be visiting again.

  Reviewed by Steve5.0★Jun 2024

• "Had an amazing holiday and everything was just as we had hoped very well equipped and loved the welcome pack."

  Only suggestion would be a lamp in the lounge as the side light is quite bright. Perfect for relaxing and extremely peaceful and private.

  Reviewed by Fiona5.0★Apr 2024

• "Great location loved the conservatory and lake would book again peaceful and relaxing"

  Reviewed by Bob4.7★Dec 2023

• "Second stay at Dragonfly, even better this time as we were familiar with location and amenities, Lodge spotless and well equipped, double bed extremely comfortable."

  If you like peace and quiet this is the place to come.

  Reviewed by Barry5.0★Sep 2023

• "Excellent holiday home , beautiful peaceful surroundings , comfortable, everything supplied for your stay !"

  Maybe one thing to upgrade too would be a well situated hot tub . Thanks for a great time !

  Reviewed by Jason5.0★Aug 2023

• "We had a lovely time, Everything we needed for a family holiday,"

  Reviewed by Hazel5.0★Aug 2023

• "WOW we just loved this place the moment we walked through the front door!"

  It has everything you need inside and more. This is the most tranquil holiday lodge we have visited to date. The views are stunning and it is the next best thing to our boating holidays on the Norfolk Broads. We most definitely will be back! Totally recommend this lodge if you want a break away from everyday life and love watching wildlife and stargazing (the Stars were just AMAZING). We practically lived in the Conservatory overlooking the lake. There are lots of places to visit nearby and the coast is only an hour's drive away. Also the electric charger for us was a big big bonus and it worked perfectly. A big THANK YOU to the owners for sharing such a beautiful place :)

  Reviewed by Christine5.0★Aug 2023

• "We had a lovely quiet, peaceful relaxing holiday (unfortunately for only 1 week) in the most beautiful setting, Lodge is very comfortable with everything you need."

  We spent most of our time in the conservatory looking out for wildlife. Will visit again.

  Reviewed by Joanne4.7★Jul 2023

• "2nd time of staying at Dragonfly lodge in Norfolk."

  Has plenty of equipment in kitchen and a lovely quiet area totally away from it all in the countryside of Whinburgh but only 1 hour drive to coast. Plenty room for parking.

  Reviewed by Jayne5.0★Jul 2023

• "2nd visit and thoroughly enjoyed it again!"

  such a lovely place and wonderful wildlife, especially the swans that were so friendly!! liked the new benches, flower/herb beds and fencing. only downside is the fridge/freezer that needs defrosting or preferably replacing with a frost free unit. look forward to our 3rd visit : )

  Reviewed by Peta4.4★Jul 2023

• "The location is so peaceful, out of the way but still a short drive to the shops, a great place for a relaxing break!"

  Plenty to do in the area although the roads do make traveling distances slower than we expected. The furnishing are good quality and it is so well equipped, every utensil, pan, etc. you could need is available if you decide to cook. The welcome pack was appreciated too! We will definitely return we had a fantastic week at the lodge.

  Reviewed by Steve5.0★Jun 2023

• "I almost don't want to recommend this property as it was so wonderful and relaxing it may get fully booked so we couldn't use it again ."

  We have stayed at lots of places and this is our favourite place we've stayed at and will definitely stay again if its available when I can get time of work

  Reviewed by Richard4.4★Jun 2023

• "Lovely location, well maintained, EV charging was a specific requirement and worked well as did all the other fixtures."

  Would happily stay here again.

  Reviewed by Christopher5.0★Apr 2023

• "We have had a lovely cosy week at Dragonfly Lodge."

  We saw many different species of wildlife whilst looking out onto the small lake. Our dogs have also had an amazing time while exploring the woodland. The cottage had everything for our needs and was extremely comfortable. We would have no hesitation of staying her again.

  Reviewed by Alan4.7★Mar 2023

• "Loved our stay excellent property."

  Reviewed by Kay5.0★Dec 2022

• "If I'm honest I would like to say it was one to avoid, far too noisy, over looked by all the neighbours, cold, etc etc."

  Shhhush!! Don't let too many people know about this little gem, stuck in the middle of nowhere, with no WiFi ( bliss ), The property is well laid out, comfortable, cosy, everything you need is there, very thoughtful welcome pack even for the hound. constant noise from the neighbour!!.....either the birds, fish splashing about and other wildlife, no light pollution so the sky's at night are stunning, Would definitely hope to make a return visit to relax & unwind, with or without the rugrats!! Plenty to do within a short journey if you did need a change of scenery, but could never get bored of the one outside the windows or on terrace. Thanks for a great stay Alfie & Family

  Reviewed by Nicholas5.0★Oct 2022

• "Lovely setting ."

  Views across the lake from the conservatory are stunning The cottage is very comfortable and well equipped Only thing missing is internet Will definitely be back

  Reviewed by Ann4.4★Oct 2022

• "The property is ideal, no need to fix something that is'nt broken."

  Reviewed by Brent5.0★Sep 2022

• "A beautiful well appointed cottage in the most delightful location imaginable."

  Everything you could ever wish for!

  Reviewed by Paul4.7★Sep 2022

• "I really don’t want to say how good this place was as I want to keep it a secret…."

  . However it was spot on nice and quiet. Great to feed the fish in a morning and sit out with a bbq and camp fire. We travelled out most days to different towns and was able to charge the car so made it great value. Plenty of equipment in the kitchen. Probably the freezer needs defrosting. Clean and tidy

  Reviewed by Robert5.0★Aug 2022

• "Lovely location though leaving drive can sometimes be a bit a daunting as your ..."

  Lovely location though leaving drive can sometimes be a bit a daunting as your emerging into fast traffic on a bendy road so a bit unsighted,but doesn't detract from being in such a beautiful location and extremely peaceful Would thoroughly recommend

  Reviewed by Lloyd5.0★Aug 2022

• "First visit to Dragonfly Lodge."

  It surpassed our expectations! Location, lake, woods, wildlife etc stunning. Well maintained path around the lake. Well equipped kitchen, dishwasher plus tablets, utility room with washing machine & dryer plus washing tablets. New recliner settee very comfortable. New outside patio furniture, could do with a parasol though! BBQ worked well but needs new cover. Toilet seat needs replacing. Flies a bit of a pest (to be expected in this environment) but soon sorted with fly spray provided. Tescos, Aldi etc nearby on road to Dereham. Thoughtful welcome pack provided. We had a lovely, relaxing week, look forward to returning as soon as we can. NB directions supplied by Sykes refer to Z- beds sign to look out for, it should be Z BENDS! as correctly stated by owners in their info email sent to us a few days before our departure. Mike - July 2022

  Reviewed by Peta4.7★Jul 2022

• "3rd time at this awesome property and it gets better every time!"

  !! As we spent more time on the decking than going out and about, this was the most relaxing break we have had!!! It’s to long a list to mention all the wildlife that lives near the cottage or pays a visit occasionally!!! We will definitely be looking to have a 4th visit as soon as we can!!!!

  Reviewed by Peter5.0★Jun 2022

• "Perfect hideaway haven."

  Peaceful and quiet great for chilled holiday. Everything you need in lodge. Nothing too much trouble for Valerie (owner) if anything wrong. Lovely welcome package. Although in country not far to travel Sheringham, Cromer etc. Loved the wildlife too.

  Reviewed by Jayne5.0★Jun 2022

• "This is our 2nd time here, a lovely peaceful lodge, very relaxing watching the wildlife."

  Everything you need is provided plus more. The owner is very approachable if there is an issue - we had a small issue and this was promptly sorted. A couple of items had been replaced since our first visit and the area of reeds around the lake had been tidied, the glass out on the veranda had been cleaned so easier to see the wildlife in the lake while relaxing on the veranda. All in all a fantastic place to visit, would highly recommend.

  Reviewed by Deborah4.7★Jun 2022

• "I was very disappointed with the cleanliness of the property."

  Outside the front porch appeared to have not been swept which meant you trod all the dirt in the lodge, same with the veranda over looking the lake. The conservatory furniture has stains on as well as short black dog hairs on and cobwebs hanging of the lights. When we went in to the bedroom there was a big clump of either hair or dirty fluff and the drawer underneath the cooker hadn’t been cleaned in ages. It was a shame as the lodge is a very tranquil place with visits from the geese and their babies as well as being situated in a beautiful setting. I do have photos of the dog hair, cobwebs, lump of hair and the dirty drawer under the cooker.

  Reviewed by Susan3.1★Apr 2022

• "The most beautiful place I have stayed very peaceful every thing you need ..."

  The most beautiful place I have stayed very peaceful every thing you need didn’t want to leave it’s perfect place to rest

  Reviewed by Jeanette5.0★Feb 2022

• "We arrived Christmas eve for a 10 night stay which really wasn't long enough, our stay at Dragonfly Lodge was one of the most relaxing places we have stayed."

  We stayed at the lodge most of our holiday only venturing out once to get food and twice to the beach Gorleston and Brancaster the rest of the days we spent walking round the lake and the little wooded area and feeding the fish and the birds (including swans) I had to contact the owner a couple of times as unfortunately the bathroom light didn't work (previous people failed to report it) and a few days in we had a problem with the shower all I can say is Valerie the owner couldn't have been more helpful and the problems were fixed asap (thank you Valerie) also a customer service adviser from Sykes also contacted me to make sure everything had been sorted all in all one of my favourite holiday cottages I have stayed and my 2 German Shepherds loved their walks around the lake and wood and watching the wildlife from the decking area.

  Reviewed by Jill5.0★Dec 2021

• "I really enjoyed my stay."

  Especially meditating and sitting in the Very beautiful conservatory. Having the lake so close was very nice and the short nature walk around the pond is a lovely thing to offer. I was here during the winter but I could imagine in the summer having an open fire and grilling outside would be great. The place was very clean and facilities were excellent. Everything as listed with clear and friendly instructions. The two things which I didn’t enjoy were that the the lights in the bathroom didn’t work & theother was the heating system which is very noisy as it works on a fan system which can be heard in all areas of the house and could only be silenced temporarily by setting to Eco mode which dropped the temperature considerably. Setting to eco did not always work so I spent quite a lot of time during my stay trying to silence the heating. Apart from these inconveniences I would recommend to friends

  Reviewed by Sam5.0★Dec 2021

• "Our 3rd visit here and still love it ,great for your dog ."

  Cottage still as it was from our first visit,think its now time for a new sofa ! dont think it owes you anything,nice and clean cottage,nice place to relax,the weather was really good for usLots of fish swimming upto deck area which was nice to see,Buzzards around lots also young swans , wildlife fab if you like that sort of thing ,which we do .Hope for a return visit at some point.

  Reviewed by Iain4.4★Oct 2021

• "The outside area of Decking and the Porch were not well maintained at all."

  The glass to the decking was filthy and we had clean this before we felt comfortable sitting there and enjoying the views. The furniture had green moss and algae over it and the area was generally dusty and full of cobwebs. Inside was better. However one night I dropped something on floor and at side if bed/just under the bed area was stained and sticky. We did not feel it was COVID Clean. There was a huge problem with flies and we felt this had been ongoing for some time due to the inside of the conservatory where there were loads. I know controversial but we felt there should have been a trap set up or a means of dealing with this, like screen to doors or something. Inside glass again dusty and dirty and I have already passed you photos if this. We did not really use the area because of this, which was a shame especially in the evenings. We also found it a bit odd that the accommodation is for 4 people but there was only 1 sofa inside to sit 3. Whilst there was lovely furniture in conservatory we were unable to use it. Sofa had seen better days with splits in cushion and tape over this which didn’t look great.

  Thank you for your feedback and we are sorry that her recent experience at Dragonfly Lodge didn’t meet your expectations. There are several points raised in her email and we will try and address them. We would like to explain that as owners, we are several hours from this site, and, like many other business we have been signicantly affected by the pandemic in a variety of ways. In one, not being able to visit the site during lockdowns, and suppliers and services not being able to provide there usual services, either by no longer being in business, or the supply chain restricting choices. Firstly, we are very disappointed to read that you didn’t feel like the lodge was COVID clean. Regarding the floor cleanliness, dusty internal glass and cobwebs, we have immediately addressed this matter with the cleaner. Unfortunately our outside glass area, which recently was scheduled to be cleaned by our regular contractor, had to be delayed as they cancelled the appointment. We are looking into switching our contractors immediately. We didn’t realise the outside area had algae developing, and will address this imminently. We hope you can appreciates, that being so rural, there are many environmental factors (trees, flowers and wildlife) that continually disperse into the area, which does make it challenging to keep spotless! We have been looking to replace the outside furniture with durable quality pieces this summer but regrettably the garden furniture industry outside has been significantly affected by the pandemic along with supply chain difficulties, meaning it has not been able to be replaced this summer as we would have liked to. We are very surprised to read that this area was covered with moss and dusty. Prior to your visit we had several workers on site removing Norfolk Reed in front of the conservatory of the lodge to enhance the view for guests to watch the wildlife and activities in the lake. We do apologise if this work left some debris on the balustrade / decking area and we will check any area for moss, thank you for letting us know. The sofa tear has happened this summer, most likely due to a guest pet erroneously being on the furniture, apologies for this. We have looked into replacing this asap, which we cannot do until the end of the season due to the bespoke nature of the sofa. Again, finding appropriate items in stock has been challenging. We did not know of the other two splits in the sofa however, and we will make this a priority to replace. A deep clean and a window cleaner have been arranged and the furniture will be replaced as soon as possible. We are deeply appreciative that you have brought these matters to our attention. The flies can occasionally be an issue in a rural area, screens are a good idea and we will look into this. For now however, we will purchase fly paper for any occasion they are needed and guests at their own discretion can utilise this. We do give our contact details out pre arrival and Sykes Cottage also have a dedicated helpline for guests and if we had known earlier in your stay could have helped with this immediately. We are sorry we were not given the opportunity to help you at the time. Property Owner

  Reviewed by Debs3.8★Sep 2021

• "Perfect location."

  Quiet and tranquil. Well stocked cupboards (over and above what would be expected) What 3 words/postcode not quite accurate - follow written instructions. Thoughtful and well recieved welcome gifts as well. Stayed with our 5 year old and our old lab. Great place for wildlife, swans come right up to the balcony for feeding, great place to sit out and watch the bats at dusk. Comfortable beds and hot shower. Loved our stay here, wish it could have been longer.

  Reviewed by Katrina4.7★Aug 2021

• "A beautiful place to stay, well equipped property, hope to stay again"

  Reviewed by Sandi4.7★Aug 2021

• "Dragonfly Lodge is beautiful accommodation in an amazing setting."

  The cottage itself is well equipped and very well maintained, and was clearly cleaned to a very high standard before our arrival. What makes this extra special is the location- the views across the water are fantastic, and the cottage has been designed to enhance this. There is an abundance of wildlife, and the provision of binoculars was greatly appreciated. While there we were treated to daily visits by the swans and moorhens, were able to observe an array of birds and were also lucky enough for a brief view of the otter.

  Reviewed by Deborah5.0★Jul 2021

• "Stars were lost due to the following points; The local pub had closed Towel rail didn’t work, shower head needed descaling."

  A panel in the screen on veranda was replaced with chipboard which really spoilt the view of the lake marginal. The one lovely warm evening when we could sit out was spoilt by a cement mixer unloading into dumper trucks to-ing & fro-ing for 2 hours by the lodge. No personal welcome by owners, living onsite. Individually, the points are trivial, but for a high end property which promotes the tranquillity of the area & view of lake, they mattered.

  Reviewed by Colin4.7★Jun 2021

• "We have stayed before and it is a lovely quiet place to stay."

  Weather was good and this time of year there is so much wildlife.

  Reviewed by Margaret4.7★Jun 2021

• "If you like peace and quiet in beautiful surroundings, this is the the place for you."

  We spent a totally relaxing week making full use of the fantastic conservatory and outdoor areas, listening to bird song and watching the activity on the lake. The cottage is extremely well equipped, no need to bring anything apart from personal items. The beds are very comfortable. We visited several N.T properties, Felbrigg, Blickling and Oxburgh and enjoyed a lovely walk on the fabulous beach at Wells-next-the-sea. I certainly recommend Dragonfly Lodge.

  Reviewed by Sue5.0★Apr 2021

• "Wonderful surroundings, very peaceful and ideal for walking our dogs first thing in the morning."

  Reviewed by Gill4.4★Sep 2020

• "Its our second time at Dragonfly Lodge and we love it, so peaceful and wildlife is amazing, will definitely be going back."

  Welcome pack is very nice too

  Reviewed by Trevor5.0★Mar 2020

• "The sense of privacy and proximity to wildlife were particularly appealing to me"

  Reviewed by Terry4.4★Dec 2019

• "This lodge is fabulous The location the facilities the peace and quiet The ..."

  This lodge is fabulous The location the facilities the peace and quiet The wildlife and the area was a dream Would advise anyone who is a nature lover and wildlife interests to go to this location at anytime of year First class

  Reviewed by Chris4.7★Nov 2019

• "Lovely cottage and location, already booked next years"

  Reviewed by Trevor4.7★Oct 2019

• "A wonderful lodge in a magical location on the very edge of the lake."

  Peaceful and full of wildlife, couldn’t be better.

  Reviewed by Julia5.0★Sep 2019

• "Well equipped and centrally located for exploring most of Norfolk."

  A great place to stay plus thoughtful welcome pack

  Reviewed by Clive5.0★Jun 2019

• "It is a fabulous place to stay and enjoy the peace and quiet of the countryside."

  The lodge is comfortable and well equipped. It is generally well presented but there could be a bit more attention to the detail of cleaning of it for the next set of guests. Overall, however i would recommend it to others and would very much like to go back to stay again.

  Reviewed by Paul4.4★Jun 2019

• "The peace and quiet I looking at the wildlife who is beautiful I would definitely recommend this Lodge the only thing I would say it could do with Wi-Fi but besides that absolutely wonderful Mrs Iris Chilvers p."

  S. and your staff are absolutely brilliant I will be coming back to you next year

  Reviewed by Iris4.4★Jun 2019

• "It is a wonderful holiday retreat ."

  We realy injoyed the peace and quiet and the wild life was wonderful. The only thing that would be helpfull to first timers is that the sign at the entrance is not very clear and can be mist.

  Reviewed by Joan5.0★May 2019

• "Fabulous lodge."

  Stunning location. Everything we needed. So peaceful. Amazing wildlife

  Reviewed by Linda4.7★May 2019

• "Lovely property in a fabulous location."

  Ideal for days out in and around Norfolk.Warm and cosy. But I didn't have a hoover- which I need with a hairy dog!!!

  Reviewed by Vanessa4.7★Apr 2019

• "The location is perfect for a quiet getaway holiday."

  If you can't do without your phone and the Internet it's not for you though.

  Reviewed by Robert5.0★Apr 2019

• "We had a brilliant and very relaxing break at this wonderful cottage."

  A real gem of a location, very private, quite and nothing to hear but sounds of wildlife. Would highly recommend this property and location to everyone wanting to get away from reality for a few days. Can not wait to go back.

  Reviewed by Glenda5.0★Apr 2019

• "Beautiful peaceful lodge, clean and comfortable."

  Stunning scenery and wildlife. Lovely welcome pack -thank you. Totally recharged our batteries and would come again. As per other reviews needs a new frying pan and baking trays and very poor mobile reception/internet access but nothing we wasn’t aware of.

  Reviewed by Sue3.8★Mar 2019

• "Lovely little lodge, particularly for those who want to get away from it all (we saw only one person the whole week we were there who walked by on the other side of the lake!"

  ). With a pair of swans gliding up and down all day on the lake, the geese and all the other wildlife it was extremely peaceful. The lodge is not 'high end living' and the bedrooms are very small, but it was very warm and cosy and well equipped and the conservatory very relaxing to chill out in. Superb welcome pack! Our dogs felt very calm there too and enjoyed the surrounding expanse of ground immensely. Due to the weather we couldn't take advantage of the outside decking/seating area but it must be lovely to do so in the summer months. Valerie couldn't have been more helpful with a query I had at the time of booking - many thanks.

  Reviewed by Lorna4.7★Mar 2019

• "Dragonfly Lodge is in an excellent location."

  Lakeside with swans moorhens and ducks. The Lodge was extremely comfortable especially the beds, lashings of hot water and plentiful supply of cutlery china etc (Could do with a new frying pan though and a larger chopping/bread board) The underfloor heating was lovely and cosy especially coming back at night at this time of year. N.B. Be prepared for a bumpy ride up the track to the cottage.

  Reviewed by Christine5.0★Feb 2019

• "Best holiday I have ever had and the dogs didn’t want to come home!"

  The lakeside is absolutely beautiful and lovely to walk around, the lodge was perfect had everything you could need very cosy and warm. Ten stars, thank you so much and I can’t wait to come back.

  Reviewed by Rebecca5.0★Dec 2018

• "It was all lovely"

  Reviewed by Gary3.8★Oct 2018

• "The cottage and location are superb."

  Absolutely nothing to moan about.

  Reviewed by Brent5.0★Sep 2018

• "Everything"

  Reviewed by Stephen5.0★Aug 2018

• "We loved the accomadation as soon a we walked in we felt right at home of course ..."

  We loved the accomadation as soon a we walked in we felt right at home of course the Wifi was not available but if you cannot do without your facebook emails and mobile phone then this is not for you but if you are looking for tranquility wildlife and comfort then this place cannot be beaten we have been going in holiday cottages for years and without a shadow of a doubt this is one of the best we have been in in this country

  Reviewed by Peter5.0★Aug 2018

• "We had a wonderful holiday, the property was fantastic."

  It was in the middle of no-where and very peaceful. It was well equipped and had 4 different places to eat which was amazing considering it was a small property! The small lake was beautiful and watching the steam trains a few times throughout the week was very exciting for my son. I would thoroughly recommend the property itself. It is an hours drive to the nearest beach, (and the weather was better than expected so we went 3 times) but that was the only downside.

  Reviewed by Julia5.0★Aug 2018

• "No all was as expected contact was easy to Sykes when we had a question and ..."

  No all was as expected contact was easy to Sykes when we had a question and holiday owners communication good too a great place to stay well equipped and very clean the welcome pack was a nice touch we have booked with Sykes before and may well do so again thanks

  Reviewed by Eric Albert5.0★Jul 2018

• "It was a fabulous holiday destination - well placed for seeing a lot of Norfolk."

  Very comfy, well stocked cottage. Would recommend to friends and family.

  Reviewed by Julie5.0★Jul 2018

• "Absolutely stunning lodge and setting."

  ..perfect to relax and watch the wildlife, the lodge has everything you need and more besides, the owners have gone all out and thought of everything you need for a holiday in the lodge, the lodge is in a perfect location to explore the surrounding areas...Holt, Cromer, Wells, Sheringham to name a few. Lovely to see and go on the Mid Norfolk Railway which runs alongside the lake in front of the lodge. I would love to visit again....

  Reviewed by Hayley5.0★Jul 2018

• "Thanks again for a wonderful place to stay We really couldnt fault this place ..."

  Thanks again for a wonderful place to stay We really couldnt fault this place and would recommend it to anyone who wants a relaxing tranquil base for a holiday in the norfolk area that is quite central to all that norfolk has to offer

  Reviewed by Michael5.0★Jul 2018

• "First class cottage and location."

  Didn’t want to go out and about!!!!

  Reviewed by Peter4.7★Jun 2018

• "Everything - location superb, accommodation so comfy and well equipped, wildlife on the doorstep, we even managed to get good weather."

  Loved it loved it loved it!

  Reviewed by Jan5.0★May 2018

• "On arrival dragonfly lodge certainly has the wow factor and you are blown away by the setting,the wildlife and the peace and quiet."

  .We were so taken with the surroundings of the lodge and the initial first appearance that it wasnt until we had settled in and started to use the appliances etc that we discovered just how disgustingly dirty the place was. The oven had not been cleaned in a very long time,(because of this we ate out every night instead of enjoying meals on the decking as we hoped!!) the microwave the same and the utensils, plates, cups, bowls etc had to be washed before use.The main bin was filthy and when we emptied it we had to put the black bag in the bin outside but we couldnt as they were overflowing and there was no room! we also found the recycling bins at top of lane to be full aswell. There were cobwebs everywhere and under the settee was thick with dust and dog hairs,I know the house takes dogs,and this is why we chose it so we could take our dog, but the hair was a different colour to ours!! after stripping beds on leaving I even found dog hair stuck to the mattress protector which is not a nice thing to find..(our dog was not in the bedroom) There were also issues in the bathroom which on first appearance looked fine but dont use the toilet brush! The previous people had actually run a finger along one of the paintings in the lounge area and left the dirt for others to see? And be warned there is no wardrobe in main bedroom just 4 coat hangers behind the door,as it was just the two of us we used the wardrobe in other bedroom but this must be a nuisance if there are more people staying? I would like to say we did enjoy our holiday, Norfolk is a lovely place and there are some great places to go but this house was a disgrace, I have taken photos which I cannot put on here which is a shame.. Overall the house is in a fabulous setting but in our opinion this distracts you from the cleanliness, I hope that after our complaint the house has been sorted out and had a very deep clean, which it so needs, and that you have a good time there...good luck!

  Thank you Mrs Burt for your feedback from your recent stay at Dragonfly Lodge. We are very sorry that your experience fell short of expectation, however we are pleased that you have brought this matter to our attention. After your comments were received, we immediately addressed this issue with a deep clean and we expect the property to be sparkling clean on arrival for any future guests. Our cleaner visits the property every week, and in two years we have never experienced any problems before so we were very surprised by your comments, we will continue to maintain our property to give guests the best level of service.Our property is a converted smoke house and the main bedroom does provide shelving storage for clothes, with hooks. We are planning to renovate the bedroom to provide more clothes hanging area and storage soon. We would have loved the opportunity to rectify any issues you may have experienced should we have been informed during your booking.Thanks, Valerie Property Owner

  Reviewed by Liz3.1★May 2018

• "Dragonfly Lodge is in a stunning and quite unique location."

  We loved everything about it; its isolated yet within easy reach of the Norfolk Broads and the North Norfolk coast and anyone who enjoys peace and quiet and nature couldn't fail to be impressed by it. We would have no hesitation in returning.

  Reviewed by Sandra4.1★Apr 2018

• "We really enjoyed our stay and will recommend the location to our friends and family members."

  Reviewed by Elke4.2★Dec 2017

• "Superb location and ideal for the dogs"

  Reviewed by Sue4.8★Jul 2017

• "We had a wonderful time, very relaxing."

  Lovely location. Lots of wildlife.

  Reviewed by Sue5.0★Jun 2017

• "Really was a pleasure to be able to walk straight out of the door into the wood/lake area with our dogs."

  Fortunately the weather was very good.Also the property although in country side was only 10 minutes from all shops etc.

  Reviewed by Andrew4.8★Mar 2017

• "The location was perfect."

  Peaceful and relaxing.

  Reviewed by Sarah4.8★Mar 2017

• "Dragonfly lodge , Whinburgh near Dereham ,Norfolk is an amazingly place , ..."

  Dragonfly lodge , Whinburgh near Dereham ,Norfolk is an amazingly place , fantastic scenery , the lake right up to the property , went recently in November ,sitting in the conservatory was a dream looking out at the swan ,moorhens and other wild life , very peaceful place for a good holiday , everything you need inside the lodge too , would definitely go back and recommend Dragonfly lodge

  Reviewed by Chris5.0★Nov 2016

• "Excellent location with plenty going on around on the lake or railway to watch if not wanting to go out for a day."

  Great central location for traveling around Norfolk.

  Reviewed by Darryl5.0★Nov 2016

• "A delightful well appointed holiday home, set in peaceful surroundings overlooking a lake."

  Lovely for those who appreciate peace and quiet, and excellent for nature lovers, many species of birds viewed at close quarters, and the chance to spot deer and even otters! The art of conversation is renewed here, with no Internet access, put away your smartphone for a week and enjoy! There are plenty of supermarkets a few miles down the road at dereham, and the cottage is ideally placed to tour Norfolk. A lovely week spent here.

  Reviewed by Kenneth4.2★Oct 2016

• "The lodge was in a wonderful location, it was well equipped and there was a great welcoming pack."

  The owners emailed me really good directions beforehand and helped with other requests straight away. Great place to unwind.

  Reviewed by Terry4.4★Oct 2016

• "Excellent property and location."

  Main living area might be a little cramped for 4 adults and maybe a gate on the patio would be good as this would be good in keeping both children and pets safe and to stop them wondering off. do not follow satnav as this got us as far as a dead end in Yaxham, FOLLOW the directions given by the owners.

  Reviewed by Robert4.0★Sep 2016

• "Cottage was fantastic!"

  Central to most visitor locations. Facilities in the cottage were excellent - abundance of cooking utensils & crockery was much appreciated. Also the entertainment system was first class, with freeview recorder & Blu-Ray player and top-notch sound system (also DVDs and CDs for the cold / rainy days!). The location is nothing short of perfect and idyllic. Very quiet and picturesque with plenty of wildlife to watch. We saw the eponymous dragonflies - plus bats, owls, kingfisher, deer, rabbits and ducks. Our dogs loved the location and enjoyed lazing in the conservatory or on the decking and exploring around the lake. Whilst we appreciated the escape from modern life - as a potential upgrade, internet connectivity would be a massive bonus as the entire area (Norfolk!) is a mobile blackspot which can make searching for activities & places of interest and contacting them rather difficult.

  Reviewed by Christopher5.0★Aug 2016

• "This was a beautiful, well presented, private location- we have come home totally relaxed."

  We arrived to a welcome pack including a bottle of wine and essential provisions. Wholey recommend

  Reviewed by Jayne5.0★Aug 2016

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