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"It was very clean and warm but had a poor mattress on the bottom bunk bed, and even though the double bed mattress was comfy, the bed frame squeaked and moved every time you turned over."
The upstairs flat was very noisy and we were woken in the middle of the night just by them moving around, using their bathroom and shutting doors. We left a day early due to the
Inadequate, if at all any?,soundproofing from this converted house into 2 flats. We heard every footstep. We wouldn't stay here again. Also, there was broken glass around the back of the property, which, luckily, my dog didn't stand on. I believe it was the windows that had fallen out from the shed.
Hello, apologies for the delay in responding to your feedback. The property has indeed been sound proofed during renovation. During your stay, upstairs was at full capacity, which is rare. If you had contacted Menai, we could have taken action. Also regarding the broken window which was due to the storms at the time. As soon as my housekeeping team realised it had happened it was cleared.
Property Owner
Reviewed by Catherine3.1★Dec 2024
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"I love Anchor deck, it's in a great area nice and peaceful, the flat has a lovely feel about it ,lovely and clean ,could do with some better mattresses, they feel like their is no life in them although clean."
Description said a smart tv but was an ordinary tv I think it may have been an old set but im hoping they will up date this as it was hard to hear regarding muffled voices. Iv booked another holiday here so must be good
Hello,
Just to let you know, mattresses are being updated in March this year. Smart tv had been damaged and now updated. Thank you for enjoying Anchor Deck. We always appreciate constructive critism so we can make ammends and give our guests a happy and rekaxing time in Borth
Property Owner
Reviewed by Gail4.7★Oct 2024
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"Lovely view from front bay window,beautiful area,friendly locals,lots of pretty little walks with some outstanding viewpoints really close by."
Borth is a lovely little village and we pleased you enjoyed your stay and Anchor Decks location
Property Owner
Reviewed by Frank4.1★Sep 2024
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"A lovely ground floor apartment in a stunning location."
Fitted out to a high standard, well equipped, clean, comfortable & larger than expected. Beautiful walks from the front door and a dog friendly beach opposite a huge bonus. Licensed restaurant & takeaway a few minutes walk was perfect. Free parking close by every day, would love to return!
Thank you for your kind review. So pleased you enjoyed Anchor Deck and its location in lovely Borth-y-Gest
Property Owner
Reviewed by Jane5.0★Aug 2024
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"Property not suitable for disability if you've got to park your car 1/2 mile down the road in a car park where you have to pay but when you got a drive at the Cottage but not allowed to use it the kitchen was on fire and the only access is out the living room Windows it would be handy if it had the catch on it and it would be handy if it had cleaning stuff there i."
E mop broom so you could clean up every day curtain hanging down the shower really needs a door on because every time you have a shower it comes out on the floor and knees another mat because every time you step it in the shower you're slip up apart from that nice holiday cottage
Reviewed by Emily3.4★Aug 2024
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"Fabulous apartment."
Very clean and comfortable. Everything we needed and very stylish. Great location.
So pleased you enjoyed your stay at Anchor Deck. Really appreciate your kind comments. Thank you.
Property Owner
Reviewed by Mandy5.0★Jun 2024
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"Perfectly located for our Portmeirion visit and as a bike riding base."
Stunning sea views from the breakfast table, nice peaceful location away from the bustle of Portmadog but within walking distance of their amenities. Extremely clean and though slightly tired in places this did not detract from the charm. No issues parking, we always got on the road outside. The resident neighbours next door are lovely!
Would have given 5 stars without a thought had it not been for the noise from guests up stairs, not their fault but we could hear every step and flush from the bathroom. Literally the only blemish on an otherwise fantastic property. We would stay again and recommend to friends.
Much thanks for your positive review.
Im really pleased that you found it clean and comfortable. Yes, we are very lucky to have kind neighbours who are always friendly to our guests.
Im so pleased you enjoyed Borth, the village and the views are something we hold quite dear as my husband was born and grew up there and we love when it is appreciated :)
Apologies for the upstairs noise. At the time of your stay Top Sail had a ‘full house’, 7 guests and 2 pets, I believe, so noise was probably higher than when there is a couple or smaller family staying.
I will talk to Menai about this and though this is unusual, - not very often do we have the maximum number in Topsail - perhaps we can look at a way of informing guests at Anchor Deck if Topsail is at its maximum occupancy.
Again, its lovely that you enjoyed your stay in Borth and hope we can welcome you back soon.
Property Owner
Reviewed by Sarah5.0★Jun 2024
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"Great accommodation in a great location - parking not a problem even over half term holiday."
Thank you for your comments. Really pleased you enjoyed your stay. Hopefully we can welcome you back sometime.
Property Owner
Reviewed by Peter5.0★May 2024
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"Cottage was nice ,parking not very good could do with a light outside the ..."
Cottage was nice ,parking not very good could do with a light outside the kitchen, something you can't do anything about is it's very noisy when someone is upstairs,
Thank you for your comments and we are glad that you were happy with Anchor Deck. We are sorry that you may have experienced some issues with parking, this is sometimes the consequence of the popularity of beautiful Borth-y-Gest. We have noted the outside light was not working and will get this checked. We are grateful to you for bringing this to our attention.
Property Owner
Reviewed by Sue4.4★Mar 2024
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"A beautiful place, would definitely visit again."
There was lovely view of the sea from the living room window, it was absolutely beautiful. We really loved our stay.
We are so pleased you enjoyed your stay at Anchor Deck. Thank you for your lovely comments and we hope to welcome you back soon.
Property Owner
Reviewed by Lee-anne5.0★Mar 2024
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