Pencraig

15 Customer Reviews

• "Lovely house , spacious and in a good location ."

  We had a couple of issues while staying there . Problem setting tv up in main bedroom couldn't understand why that had to be done , why not just switch on and go . Had to get caretaker to come and set it up for us which we did appreciated . Then water leaking in light in kitchen from main bedroom ensuite shower , which apparently had happened before . Needless to say we did have a good holiday .

  Reviewed by Maureen4.1★Sep 2024

• "We had a fabulous stay in a great location."

  The house is large, warm, spacious and comfortable with 3 toilets! It is clean and modern with a lovely large living room with comfortable sofas and armchairs. The separate dinning room over looks the garden. The nearness of the town and surrounding towns with fabulous wide and long stretches of sandy beaches was ideal. We will definitely return.

  Reviewed by Dawn5.0★Sep 2024

• "The WiFi was awful kept freezing."

  Couldn’t use the tv in the main bedroom couldn’t get any channels.

  Reviewed by Nicola3.4★Jul 2024

• "Lovely property in a great location very close to the beach."

  Well stocked kitchen with everything you need. The only issue we had was the leak from the ensuite shower, which is coming through the ceiling in the kitchen around the light fitting. I noticed this was mentioned in a review in December 2023 and doesn't appear to have been resolved, which could cause a major problem.

  Reviewed by Julie4.1★Jun 2024

• "We really enjoyed our stay and felt that everything that we needed was available, the property was in a lovely and also quiet area with the beach just a stones throw away."

  Would certainly recommend Many thanks

  Reviewed by Phillip5.0★Apr 2024

• "Property was lovely and clean on arrival."

  Kitchen well stocked with pots, pans, salt, pepper etc. Only issue we had was when the ensuite shower was used it leaked through the kitchen ceiling and needs sorting before any major damage occurs. Property is in a lovely location and within easy reach of sea front, local shops and supermarkets. Would highly recommend this property and would love to revisit at some point.

  Reviewed by Joelle4.1★Dec 2023

• "Disappointing is the best word to summarise."

  Could be a nice property but there were so many small and not so small items that overall it was not what we expected for the price. Biggest issue was the en-suite shower. Unusable after we discovered water streaming through the ceiling into the kitchen light fittings on day one. Contacted the number given and was told that they had tried to repair it as they couldn't get the correct part - checking in reviews/comments it seems the problem goes back to the summer. As we were there over Christmas there was no hope of getting it fixed whilst there. We specifically chose this property as it had an en-suite shower, having two teenagers meant we preferred to have a separate shower. The house sleeps eight - the saucepans provided would barely feed 3. No serving dishes/serving spoons and really cheap cutlery (but strangely 20 dinner plates!). For a stay over christmas we would have preferred such kitchen basics over three small artificial trees and a bowl of baubles. As a relatively new house it was incredible how squeaky the upstairs floorboard were. I suspect the repeated flooding from the shower may have damaged the floorboards. The main bin outside was locked - a key was not provided but fortunately we were able to remove the lock. The outside food waste bin was full of maggots - someone had tipped food into it without a bag and it had all stuck to the bin. Quite disgusting. Internet was dreadful - again with teenagers this was important. The owner seems to think a 4g wifi box is adequate. It was impossible to watch online TV without severe buffering, and the signal struggled to reach the whole property. When running online broadband speed checks we got between 6 and 9MB. Not good enough in an area that can get 60MB+ and these days inadequate. The drive is getting mucky as the leaves accumulate and start rotting, and really needs some attention. Some cleaning was a little slapdash but overall not too bad. On a positive note the house was warm, although it is the first time I have had a boiler in a cupboard off the master bedroom. Location is also not bad, although some background noise was audible from the A55 and railway line.

  Reviewed by Philip2.2★Dec 2023

• "There should be instruction leaflets on how to use all equipment eg TV's Microwave etc."

  There should be a indoor mat to wipe your feet from the the dirt leaves etc so you do not trail all this into the hall and elsewhere. When we were there the shower in master suite leaked through ceiling in kitchen this had been mentioned on a previous week not long before our week but not fixed. Also we did not know that the bins had to be put out down the little road before collection another reason for a book to instruct persons staying. Having said all this the house was very nice and spacious just dont think you need a large table in kitchen ?

  Reviewed by Carol2.8★Sep 2023

• "Pencraig is well placed but is down a shared driveway ,it has public grassed areas immediately in front which was not made clear in the listing , this is used by locals for dog walking and access to the promenade ;with two young children with developmental delay this was a concern as we had thought from the photos the whole area not just the rear garden was enclosed."

  The house was clean on arrival and the bed linen and towels were of good quality ,with bright well equipped bedrooms and large bathrooms . The smaller double bedroom mattress was not comfortable however and was described as lumpy ,all others were fine . The decoration and facilities downstairs however felt tired ,the kitchen table has chairs for 4 but is limited for seating more diners because of the fridge / freezer . The glass table in the dining room is attractive but not fully functional as it wobbles and you can imagine the smears and fingerprints after a family meal! Which brings me to cooking a family meal in the kitchen- we bought two large pans whilst here as I was unable to cook a chicken curry with rice for 6 in the pans avaiable. There was no measuring jug but managed to gauge liquids for our meals and for gravy using mugs .The equipment here needs a serious rethink as there were no serving spoons for table use , no dishes that could be used for serving vegetables ,no spatulas or wooden spoons for stirring whilst cooking. As a family house for 8 , most people are going to be cooking most days with a take away and meals out as a treat . The kitchen cleaning materials were welcome and there were plenty of dishwasher tablets . As mentioned in a previous review the tea, coffee and biscuits provided were a lovely thought and appreciated . We did contact the mobile number given and had a quick helpful response to our query about a clothes airer (we didn’t want to use the tumbledryer for clothing wet in the rain) one was brought within hours ,thank you. On the penultimate day the ensuite shower to the main bedroom flooded into the kitchen through the ceiling . It had been slow in emptying from our first shower on arrival but hadn’t appeared blocked and didn’t reach high levels in the tray .We dealt with this promptly by mopping up and placing the washing up bowl on the table . We again contacted the mobile number and got a response within minutes , it was explained that the owners would need to be contacted who would then action this but it probably would be after our departure. As we had a second shower room available this wasn’t a problem but would have appreciated a courtesy call back from the owners. We found the recycling that is required in this part of Wales stressful as we had a large number of nappies to put into general waste and were on week 4 before the monthly collection on the Friday. There are clear instructions and literature for this but would have welcomed at least one more bag for the small general waste bin in the kitchen until we could get more from the shops. In general, we enjoyed our stay but felt that Pencraig had quite a few drawbacks for us as a family of 6 and think that 8 people would find it a struggle at times particularly at meal times.

  Reviewed by Hazel3.4★Aug 2023

• "We had a great time at Pencraig but there's a couple of issues that would like to mention."

  1:- on the night of arrival we tried to call the property owner on the house number given but we got no answer. No mobile number supplier or answering machine facilities. Also no call back! 2:- No instructions of house to use the heating where provided. 3:- Wi Fi was very poor, only works in the front room and kitchen, no where else!! 4:- Cold tap in en-suite does not work and shower hose leaks a lot of water. 5:- Appreciated the biscuits, tea and coffeee and cleaning facilities etc.

  Reviewed by Charlie3.4★Nov 2022

• "We really enjoyed staying at Pencraig."

  Its a very short walk to the beach and a 10-15 minute walk to the nearby restaurants and shops of Rhos-on-Sea. The house had all of the facilities that we needed. Next time we plan a holiday in North Wales, we'll be looking to see if Pencraig is free.

  Reviewed by Ian5.0★Oct 2022

• "We had a lovely stay at Pencraig."

  There's some work going on at the beach and this meant the sat nav took us on an unnecessary detour, you might want to look at a map and get your bearings instead. Comfortable house, great location and a real home from home.

  Reviewed by Lindsay5.0★Sep 2022

• "House was clean and very well equipped."

  Location was perfect for a quick stroll to the beach and town. Also, Rhos On Sea is a great location to travel to other areas like Llandudno and Conwy.

  Reviewed by S5.0★Sep 2022

• "What a fabulous house."

  Top quality spacious accommodation for our three generation family holiday. Short walk to one of the best beaches in the country and the lovely village of Rhos on Sea and in easy reach of beautiful Conwy, Llandudno and Betws y Coed. We will be back !!

  Reviewed by Chris5.0★Sep 2022

• "The house was very spacious and comfortable a taste of luxury We all really ..."

  The house was very spacious and comfortable a taste of luxury We all really enjoyed our stay and it felt like home after a few hours and after a day out everyone was ready to go back and relax Thanks to all

  Reviewed by Madeleine4.4★Aug 2022

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