Sundowner

26 Customer Reviews

• "Another great stay, thank you."

  Reviewed by Janet5.0★Nov 2024

• "As a returning guest to Sundowner, it felt like coming home."

  The view from the balcony over the lake is stunning even in the rain. We were pleased to see that the balcony decking at the rear has been extended and the balcony is now fully enclosed with a gate. The central heating was a big bonus in September. Great for families, walkers and everyone.

  Reviewed by Janet5.0★Sep 2024

• "Perfect location."

  Quiet and relaxing. Wonderful outlook over the lake. Spied the heron! The chalet had everything we needed. A real home from home. Nicky was amazing helping us out with the WiFi. It was clean, comfy, with a lovely hot shower and the added bonus, a freezer! Fabulous position for exploring all the beauty of Wales. Nicky was brilliant at suggesting some local places to visit which we did and they were lovely. The Llanberis railway, The Slate Mine, driving through the National Park was stunning. We didn't use the pool or club, but popped in and they were busy and the bar very homely and the food looked delicious. An absolutely perfect stay. We highly recommend staying here.

  Your very positive review for Sundowner will help others to decide if the chalet would be suitable for their holiday needs, thank you for taking the time to be so helpful. We are very pleased that you found your stay to be perfect and we hope that you will return. Best wishes, Janet and Jack Property Owner

  Reviewed by Jennifer5.0★Aug 2024

• "Lovely chalet."

  Very comfy beds. Small and compact but everything you need . Great site . So quiet. Great base to explore nearby towns and walk up Snowdon.

  Thank you for taking the time to review Sundowner, we are so pleased that you found the chalet to be a great based for exploring the locality. We hope that you will return. Best wishes, Janet and Jack Property Owner

  Reviewed by Susannah4.7★Aug 2024

• "Cosy property with excellent views of the lake."

  Everything I needed was available in the property. This made for a very enjoyable stay.

  Thank you for taking the time to review your stay in Sundowner, it will be very helpful for future guests to decide if the chalet would suit their needs. We hope that you will stay again. best wishes Janet and Jack Property Owner

  Reviewed by Gillian5.0★Jun 2024

• "Had a lovely stay at Sundowner."

  The weather was mixed but the view from the chalet over the lake was beautiful in all weathers. The central heating was an added bonus.

  Reviewed by Janet5.0★Mar 2024

• "Lovely cosy chalet with wonderful views over the lake."

  Very clean with comfortable beds and very well equipped. Could benefit from a few board games for rainy days. Park was lovely and had a good cafe and daily shop , an outside pool with bar and children’s playground. Slight problem with the guttering over the door overflowing , but we did have a lot of rain .

  We appreciate your kind comments regarding your stay in Sundowner, thank you for taking the time to review the property. The board games were removed following advice during covid restrictions and haven't yet been replaced. We stayed at Sundowner in October and had a mix of weather. However, we got to the top of Snowdon. We hope that you will return. Best wishes Janet and Jack Property Owner

  Reviewed by Brian4.7★Sep 2023

• "Although it's listed for five persons it would be a little snug for a large family."

  The property slightly dated was very comfortable but some fittings showing signs of age. Shower doors not very secure. Very pleasant surroundings over looking the lake. Shop on site and a very good café especially the chips. Overall a good base to go sightseeing.

  Thank you for your review of Sundowner, the comments will be very helpful to others when deciding if the chalet is right for them for their holiday. We are pleased that you found the chalet to be comfortable. Our letting agents, Menai Holidays, advise on the chalet’s guest capacity. Sundowner is in a great location for sightseeing. Best wishes Janet and Jack Property Owner

  Reviewed by David3.8★Sep 2023

• "Great view from the property."

  Great location to explore North Wales. Property was clean and facilities were very good.

  We are delighted that you enjoyed the view from Sundowner and found the property clean and with very good facilities. Thank you for your our review, others will find it very helpful. Best wishes Janet and Jack Property Owner

  Reviewed by David5.0★Jul 2023

• "The cabin is in a perfect location looking over the lake with swans and ducks but not overlooked directly by anyone else."

  Patio furniture was appreciated with a table and 4 chairs plus loungers, a comfortable "sofa" with cushions, patio heater and BBQ. Sadly the weather meant we didn't get to use the latter. Patio doors means that eating on the balcony is easy and there's a lovely view from inside on colder/wet days. The cabin was perfectly clean with anything you want supplied including blankets / throws, a big brolly, hairdryer, iron, ironing board and torches. The kitchen is overstocked with good quality cooking wear. Fewer pots and pans (there are loads) would make room for storing food. There was washing up liquid, cloths and a tea towel with a few dishwasher tablets and washing tablets. The bed is firm and comfortable (we only used the double) with cosy bedding and soft towels. The 2nd bedroom has a bunk bed with a larger bottom bunk and normal sized top bunk. Do-able but not a lot of room to move in either bedroom. Plenty of room for 2 adults with a couple of smaller children. Older kids will need to get on well to share the 2nd bedroom. The shower is good and much better than expected. We didn't use the central heating or any of the multiple heaters supplied. I can't imagine being cold in this cabin. We were there Monday-Friday in June and the park was nice and quiet. The pool looks nice and clean and the bar sells reasonably priced "pub food". Easy ride to Caernarfon, into the hills and to the seaside. Access to the cabin is up a big hill which you can drive up, then a v short walk past another cabin and down a few steps. The park is clean and well kept with loads of wildlife and birds. The bird feeder outside the kitchen window is regularly visited by a variety of birds. We had a lovely few nights here and would highly recommend this cabin to anyone wanting a comfortable stay with a feeling of being outdoors.

  T GarrettyJul 2023

• "The property was in a fairly poor state of repair and there were quite a few dirty items in kitchen."

  The bathroom looked as though it had been half renovated and then left with exposed pipes and locks on various items. Really too small for a family.

  Thank you for taking the time to review Sundowner. We are sorry that you have found issues with the chalet. Our housekeeper is always contactable; the number is clearly displayed in the chalet and would have been happy to help. There are two locked cupboards in the chalet, the housekeeper cupboard and the boiler cupboard. Menai holidays are also always contactable for any guest having issues with a property . Best wishes Janet and Jack Property Owner

  Reviewed by Joanne1.3★Apr 2023

• "Excellent location, very comfortable and well equipped."

  We are so pleased that you found Sundowner to be an excellent location and we hope that you enjoyed your stay. Your review will help others to decide if Sundowner is the right place for them to stay and we appreciate you taking the time to leave a review. We hope that you will return. Janet and Jack Property Owner

  Reviewed by Norbert4.7★Sep 2022

• "Amazing property and location, was so peaceful."

  Great facilities, personal touches were really nice. (Milk, coffee etc for when we arrived) Great information provided in the accommodation, leaflets of local attractions/things to do was a nice thought - we left a few that we picked up along the way as well. Only issue that we could see was that under the double bed could do with a sweep. We only noticed this when we were looking for an earring that was dropped.

  We are so pleased that you found Sundowner to be an amazing property with a great location. Your comment regarding under bed sweeping will be passed to our housekeeping team, we hope that you found your earring and will return.Janet and Jack Property Owner

  Reviewed by Kerrie4.7★Sep 2022

• "Beautiful, relaxing setting, could have sat watching the swan family all day!"

  Close to lots of things to do for all ages. Great to have a holiday let with blinds and proper black out curtains, especially in the bedrooms!

  Thank you for taking the time to review your stay in Sundowner, much appreciated . We are pleased that you found the setting to be beautiful and relaxing. We hope that you will return. Janet and Janet Property Owner

  Reviewed by Sara4.1★Aug 2022

• "Everything we needed was in the property."

  Nice setting above a lake.would recommend for a couple, might be a bit tight for a family of 5 Clean and comfortable

  We are pleased that you found Sundowner to be in a nice setting and that it was clean and comfortable with everything that you needed. The balcony overlooking the lake is rather special. Thank you for taking the time to review your stay at Sundowner and we hope that you will return. Property Owner

  Reviewed by Clive4.4★Jun 2022

• "Difficult to reach on foot from caernarfon, but lovely once you reach!"

  Recommended if u hv own vehicle.

  Thank you for taking time to review your stay at Sundowner, we are pleased that you found it to be lovely. Your comment regarding having a vehicle will be helpful to others who may be thinking of booking to stay at Glan Gwna. The holiday park is on a main bus route with the stop just outside the main gate. The bus goes into Caernarfon and beyond; the other direction to Llanberis and Snowdon. We hope that you will come to stay again. Janet and Jack Property Owner

  Reviewed by Yogesh4.7★Apr 2022

• "Sundowner is the perfect place to relax and enjoy nature."

  The views and sunset from the balcony are stunning. The chalet has everything you need. You couldn’t ask for more. Great location for visiting other towns and attractions.

  Reviewed by Helen5.0★Sep 2021

• "The chalet was a perfect base for our family of 5, we were able to go and do ..."

  The chalet was a perfect base for our family of 5, we were able to go and do lots of sightseeing around North Wales, we couldn't have asked for more

  Reviewed by David4.7★Aug 2021

• "Sundowner provided an excellent base for exploring the region."

  The cabin is situated in a good location over looking the lake in the Glan Gwna park and as such is very peaceful and relaxing especially when sat on the decking after a hectic day out. The cabin was very clean, bed was very comfortable as was the living room furniture. Everything required to prepare meals was available in the kitchen. Had a great holiday and would recommend.

  Reviewed by Warren5.0★Jul 2021

• "We had a wonderful time at the chalet, it looks even better than the pictures, the afternoon sun in the deck is incredible."

  My husband and I went there with our 3 boys (9, 7 and 4 years old), we all had amazing time, thank you for sharing with us. We highly recommend it!

  Reviewed by Bart5.0★Jul 2021

• "A tranquil setting yet giving easy access to the coast and everything Snowdonia has to offer."

  As the name suggests, the deck is the perfect place to sit in the evening and enjoy the sunset.

  Reviewed by Susan5.0★Jun 2021

• "Just back from a fab week in Sundowner."

  Property had the most amazing view. Very well equipped and spotlessly clean. Thank you from us both we will definitely be back to this little gem

  Reviewed by Ann5.0★May 2021

• "Location in the holiday park is very good, park is beautiful and well looked after."

  Reviewed by Stewart3.4★Sep 2020

• "No gas for BBQ,expected to pay for electricity if it ran out,not able to use all appliances at the same time,only just enough room for two people certainly not enough for five!"

  no room to store food in kitchen and not very clean!

  Thank you for your feedback, it is important to us. The BBQ gas is kept topped up in the patio storage. We do not leave it out because we don’t want it stolen (it does happen). If it has run out or cannot be found the guests should phone Nikki – her number is prominently displayed in the property. We explain the situation with electricity in the brochure that is left in the chalet. The electricity supply is by card meter and cannot be upgraded, it is the same for all the chalets in the park. It is not impossible for the supply to run out and our suggestion about the card purchase is a suggestion to help them out if the power we have purchased for them does run out. If the guests don’t want to buy a card the answer is to call Nikki (unless it’s the middle of the night) and she will top up the meter. The chalet is as it is and cannot be enlarged. The photographs show the extent of kitchen cupboards and guests should make sure that the chalet is for them before they book. The chalet can accommodate five and has done in the past without complaints. This is a complaint we can do nothing about as it relates to the Menai presentation of the property. The housekeeper cleans the chalet scrupulously with all required Covid-19 precautions including PPI and full sanitization of surfaces and equipment. It is not acceptable to make statements like this without photographs or other evidence to back it up. Property Owner

  Reviewed by Graham1.3★Sep 2020

• "Sundowner was ideally located overlooking the lake, a perfect spot to enjoy an evening drink on the balcony as the sun went down."

  Accommodation was spotless. Kitchen was fully equipped with every piece of cooking equipment you could think of. Nice hot spacious shower and very comfortable bed! Only a 20 minute walk into town. Would definitely stay here again.

  Reviewed by Lauren5.0★Aug 2020

• "Generally fine, however the oven was filthy, every time I put it on a load of horrible smelling steam came out the back."

  Some of the cooking trays in the oven were also filthy, and actually had mould growing on them. The oven needs a deep clean.

  Thank you for taking the time to leave your feedback. We endeavour to replace oven wear when required and the set in the chalet was very new so we were not pleased to hear that it was not up to standard. We have investigated and rectified all of the issues raised, including having the oven professionally cleaned and hope that you visit us again soon. Property Owner

  Reviewed by John3.4★Oct 2019

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