Siop Da Da

7 Customer Reviews

• "This is the email we have sent to you and had no response: To whom it may concern, I am still awaiting re Response from my previous email in regards to the dog supplement error."

  We have now returned from our stay and are extremely dissatisfied with the misleading and inaccurate portrayal of the property; Frustrating the property photographs show the log burner but it doesn't provide any wood and is potentially not a real burner at all? This should be made clear. The bathroom is in really poor condition with major mould issues and spurting shower that is leaking . Needs attention and appears not being cleaned properly as mould flying off whenever water from shower hits it. Slippery tiled floor and no bath mat provided is dangerous. Really disappointed with quality of property. General theme of stingy provisions left- small and tired towels, not a single dishwasher tablet, not enough washing up liquid, toilet paper or hand soap for 24 hours. The parking was made impossible to access due to the bushes that hadn’t been trimmed. We are still waiting on our refund for the dog that was an error as we didn’t have a dog with us. We contacted you about this ahead of our visit. We would also request a partial refund on the booking overall due to the poor state and quality of the property and was not as advertised in pictures or description. I eagerly await your response. Regards, Jamie Trigg

  Reviewed by Jamie2.2★Oct 2024

• "The owners have really thought of everything you could need for a comfortable stay."

  Plenty of towels, pillows etc, even down to a kitchen pack with washing up liquid, wash tabs etc, Would visit again.

  Reviewed by Celia5.0★Sep 2024

• "Superb location for all amenities local pubs, restaurants and Heritage Railway, within walking distance of coastal walks."

  Sarah the caretaker was fantastic and helpful when we had a problem with Smart TV ....user problem not the TV. The only problem we had was we were unable to park outside so used the rear entrance to courtyard, we managed to park inside however the rear gates were falling apart due to age and hard to lock.

  Reviewed by Nicola4.4★Sep 2024

• "Very good location, just few "seconds " from the harbour and high street."

  Managed to park outside near the cottage (parking at the property is impossible unless you have very, I mean very small car). Kitchen well equipped, but important things were missing - no washing up liquid or sponge. No tablets for dishwasher neither. No hand soap in whole cottage. Bedroom ok. But duvet cover for very short for king-size bed. Water - good pressure and hot temperature. Cottage clean. Only bad thing was sofa cover - absolutely cover in dogs hair. But nothing we couldn't deal with vacuum cleaner ourselves.

  Reviewed by Maria4.1★Jun 2024

• "When arriving at the property it had not been cleaned."

  Dirty bedding on the floor, bins not emptied, microwave dirty. I made two calls to the owner which were not answered and left a message as per instruction on the email. When they did not reply I then ended up making three phone calls to Sykes as we were starting to panic we wouldn't have any beds to sleep in. They also couldn't reach the owners and said there had been a mix up with emails so cleaners hadn't been booked. Sykes organised for some cleaners to come who were lovely and very apologetic even though it wasn't their fault. They then had to clean the house around us while we were making a meal. This was not a very relaxing start to our holiday. We had a builder call in twice, once to check the leaking roof and then to ask when we were leaving as he needed to fix it. The house is very spacious and in a great position but isn't as well equipped in the kitchen as other holiday homes I've styed in. We didn't park in the yard as we enjoyed sitting in it but had no problem parking either outside the front or in the harbour car park. We were very happy with Sykes and grateful to them for sorting our problem out, not so much with the owners and would of appreciated an apology.

  Reviewed by Megan2.5★May 2024

• "Location perfect for Porthmadog."

  Luckily we were able to park outside the property, so parking not an issue for us. Kitchen had everything we needed. 2 "Holiday Let" Bins outside front of property. No mention of them in the welcome info, so no idea if they were for our use. Recycling and Green bin were at the back of the property. Calendar in Kitchen as to when put out Green household Bin, was for 2023. Information on what to do with sheets/bedding at end of stay would be useful i.e. leave on beds, or strip beds and put laundry in a specific location

  Reviewed by Su4.7★Apr 2024

• "On the whole I enjoyed my break."

  Two issues (both of which I have already shared with the owner) tarnished what would otherwise have been a 5* review. 1. When I arrived the back yard was full of rubbish. Someone left three bags of rubbish (used takeaway containers) tired up if the yard. The local wildlife (seagulls) had shredded the bags and strewn the contents avoid the yard. The owner applied and gave me a small refund to compensate for the inconvenience and because I then cleaned up the mess myself. I had to, others I could not have allowed my dog to use the yard. 2. The flat roof over the bathroom has a leak. This too I reported to the owner. I used the bathroom water bins to collect the drips. ON THE PLUS side, excellent location. God selection of pubs and restaurants all within a short walk of the Cottage. Ready address to the heritage stream railway only a few minutes walk from the cottage. I really enjoyed my stay.

  Reviewed by Dave4.7★Jan 2024

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