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"WOW beautiful cottage well thought out loved the area and the wildlife really cosy we weren't sure about dvd couldn't see instructions still plenty to see and do plenty of towels loved the bath sheets like how it was decorated nice to see the sheep come up to fence had some pheasants in the garden and other wildlife."
Thankyou
Reviewed by Karen5.0★Oct 2024
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"I found the accommodation very comfortable and well equipped."
Good location for walking and very peaceful.
Reviewed by Michael5.0★Oct 2024
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"Title: Awful Stay - Dirty, Damp, and Rundown Property
I am utterly disappointed with my stay at Awelon, a property I booked through Sykes."
After a grueling six-hour drive, I was looking forward to a relaxing stay, but what awaited me was nothing short of appalling.
On entering the bedroom, I was immediately hit by a musty smell of damp. Upon further inspection, I found mold and damp patches in the corners of the room and around the windows. The wallpaper was peeling off, clearly a sign of long-standing moisture issues. Adding to the horror, I discovered cobwebs, dead spiders, and an overwhelming number of live mosquitoes. Instead of settling in, I was left with no choice but to tackle the situation myself using a battered and filthy hoover, which added to my frustration.
The entire property was in an unacceptable state of disrepair and cleanliness. The walls were covered in filthy marks, many light bulbs were not working, and the overall atmosphere was rundown and depressing. The washing machine was no exception—it was disgustingly dirty and emitted a foul smell, making it unusable.
The bathroom was also in a deplorable state. The shower grout was brown and clearly hadn’t been cleaned properly for a long time, and the bathroom itself felt unhygienic and neglected. To top it all off, the outside sunroom was so filthy and dilapidated that it was completely unusable.
I was not in a position to make a formal complaint during my stay due to time constraints, but when I reported these issues afterward, I was absolutely shocked by the response. The owner refused to offer any compensation whatsoever. This is simply unbelievable! Given the disgraceful state of the property, a gesture of goodwill would have been the bare minimum, but instead, I was met with utter disregard and no accountability. All my issues were evidenced with photos, which I sent to both Sykes and the owner, but they still refused to take any responsibility or provide compensation.
It’s such a shame, as the property has the potential to be so much better. The views and location are absolutely amazing, but unfortunately, the state of the accommodation overshadowed all of that. My experience at Awelon was an absolute nightmare, and I would strongly advise anyone considering it to look elsewhere. This property is far from what is advertised and needs serious attention before it can be deemed a suitable holiday rental. Avoid at all costs!
Thank you very much for the feedback.
We are very disappointed that you were not happy with your stay. The team is urgently investigating all the points made and remedying where improvement is required.
Property Owner
Reviewed by Victoria2.2★Sep 2024
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"The property provided excellent accommodation and met all our needs."
It was spacious, clean, comfortable and well appointed and maintained.
Reviewed by Martin5.0★Jun 2024
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"Thankyou for a lovely few days staying at Awelon,it is extremely well presented with every thing you need , and the kitchen is very well stocked."
We found the location of the cottage to be ideal as it was within easy reach of Aberdaron and Pwllheli/ Criccieth.If there was one thing that we found missing was comfortable reclining chairs to be used o/s in the garden,we did have 2 days of sun where such chairs would have been great!Thankyou again,we look forward to making further bookings in the future!!
Thanks for the feedback, we’ve ordered a couple of sun chairs. Hopefully the weather will remain good and they will get lots of use!
Property Owner
Reviewed by Anwen5.0★May 2024
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"Excellent, comfortable, well equipped."
Comfortable beds and a very good shower were especially welcome. Only a few problems to mention.
Biggest niggle was taps, it took several turns of tap handles to produce a steady flow. Hot tap in bathroom was dripping so probably needs replacement washer. Environvent in hall was blowing cold air constantly with no obvious means of switching it off. No caddy or bags for food waste which we have in NE Wales. Otherwise a most enjoyable stay.
Thanks for your feedback, we’ve had all the washers replaced now, apologies they seem to have all gone at once.
We have the Envirovent system to keep the air fresh in the bedrooms, the air circulation can be poor in old cottages. We’ve recently had a new system installed and it was at its max to start, but we’ve now turned it down.
There’s a caddy, it’s just hidden behind the bins - it was getting left out and then blowing away!
Glad you had enjoyable stay and thank you for taking time to feedback.
Property Owner
Reviewed by Geoffrey4.7★Apr 2024
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"Fabulous cottage , ideal location."
Only one thing...the directions in the email and the actual llocation differed. The directions in the cottage are correct , please review .
Thanks, I’ll be in touch with Menai to ensure they are sending the correct details. Thanks for highlighting. Glad you enjoyed your stay and look forward to welcoming you back.
Property Owner
Reviewed by Jayne5.0★Apr 2024
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"I booked a last minute 2 night break at Awelon and what can I say it was absolutely beautiful."
There was everything I needed for my stay and much more it's been well thought out and is a credit to the owners. The bed is so comfy as is the sofa where I sat and read for most of my time, the views are beautiful out of the lounge corner windows too. Have to say I will be back!
Thank very much for the feedback, it’s appreciated. I’m glad you like sitting reading in that chair, it’s my favourite too! Looking forward to welcoming you back.
Property Owner
Reviewed by Rebecca5.0★Feb 2024
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"Wow, what an amazing property."
By far the best I’ve ever stayed in. It was immaculate and everything was catered for. Loads of games, dvd’s and even a wii. It was so warm and the wood burner was lovely. We had plenty of wood for our stay which was lovely as normally you get about 4 logs. It was beautifully decorated and the summer house was brilliant. Thank you, we will be back.
Thanks for the lovely feedback, we really appreciate it. We look forward to welcoming you back.
Property Owner
Reviewed by Lucie5.0★Nov 2023
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"The cottage was beautiful with stunning views all around."
The location was also perfect for visiting a variety of local beaches and towns. However the flooring throughout was filthy, making my 15 month olds socks black within minutes. It made us feel uncomfortable for him to play on the floor with the toys that were kindly provided and had to lay a blanket down and keep him in one area. We also checked out the cabin for our son to play in but after hearing scratching noises from the sofa in there, we quickly left and didn’t return. The bedrooms were comfortable and the black out blinds were great for my sons nap. Also the cookies and wine were a lovely touch. Overall a nice stay but cleanliness needs improving.
Thank you for your feedback, we really appreciate it. Thank you for raising the issues during your stay, we would have been more than happy to get our cleaners to visit during your stay if you are ever unhappy with any of the cleaning. However, we have feedback and discussed the floor cleaning with them. I’ve since stayed at Awelon myself and the floor is definitely being cleaned well. We’ve check the cabin too, and there seems to be no furry friends in their luckily. Hope to welcome you back.
Property Owner
Reviewed by Hannah3.8★Sep 2023
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"Very modern, comfortable, well-maintained accommodation set in lovely grounds."
Photos don't do it justice. Everything was provided for an easy luxury stay including entertainment if the weather is poor. Location is very isolated but is a stunning place for walks and drives around the coast and ideal for us as we wanted to be somewhere far from city life. Buzzing Abersoch is not far by car. We had a slight issue with the front door which was fixed very quickly. We would highly recommend this property and we are likely to return ourselves.
Thank you for your feedback and glad the engineer fixed the door quickly. We’ve since had another engineer out who has fixed the issue with the hinges permanently. We would welcome you back to Awelon in the future. Thank you
Property Owner
Reviewed by Peta4.4★Jul 2023
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"The location was great, perfect distance from countryside and beach and plenty of nice walks."
The property has a good layout and and everything you need. However the property could do with a lick of paint and an upgrade in places (quite a bit of mould etc in the shower) and a thorough clean. We have a baby who was learning to crawl and the floors were not hoovered or mopped when we arrived and there was no mop for us to use, the high chair was also not clean (I understand they do get dirty but I almost didn’t want to put her in it).
Reviewed by Rosie3.1★Jul 2023
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"The property was in a lovely rural location perfect for exploring the llyn peninsula ."
There was everything you would need for your stay.
Reviewed by Graham5.0★Apr 2023
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"Would love to go back again."
Reviewed by Alexander5.0★Apr 2023
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"Awelon was warm and welcoming as soon as we stepped in."
The layout was perfect and everything we needed was there. Very tastefully furnished. Will definitely be returning. Very convenient for us, just over an hour away for a nice break.
Only thing missing was OS map of the area.
Thank you very much Laura and family.
Thanks for the lovely feedback, it’s very appreciated. Will get a new OS map - we did have one, but it’s obviously gone walk about. Look forward to your next visit.
Property Owner
Reviewed by Rhian5.0★Jan 2023
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"Our stay was absolutely perfect!"
We found the cottage to be spotless, well equipped and beautifully furnished. There were some lovely little touches like wine and biscuits upon arrival, hot water bottles and dvds. The cottage was cosy and spacious at the same time, a real home from home. One of the best cottages we’ve stayed in, we will definitely be returning.
Reviewed by Hayley5.0★Oct 2022
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"We had a fabulous stay at Awelon and highly
Recommend, property was spotless , comfortable and tidy , we thought the wii was great for our 11 and 14 year old , and the garden area , it has everything you need and close to abersoch which was what we wanted , thank you so much , we thought the bottle of wine and biscuits where a really kind touch , thank you again (and I loved the coffee machine and pods !"
! )
Reviewed by Dawn5.0★Aug 2022
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"This stay was everything we hoped it’d be."
It’s modern, really nicely furnished, spotlessly clean and the kitchen was well equipped with quality equipment. A great base from which to explore the Llyn. An internet enabled TV was very well received by adults & kids alike. I’m very sure we will return.
Reviewed by Hazel4.7★Aug 2022
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"The house was thick with dust upon arrival, black mould thick in shower and thick dust all around the beds."
The kitchen work tops were sticky. I had to phone Menai and two cleaners came out and cleaned for 2.5 hours each (5 hour total). We were really disappointed with the lack of cleanliness and also the garden needed a good mow. The property would benefit from a good lick of paint outside and regular deep cleans and a regular gardener who maintains the outside pots. We would not return again.
I am sorry to hear the cottage was not cleaned to your liking on arrival, we were very surprised by this as we have not had complaints of this nature previously, and the housekeepers are thorough and conscientious and the cleanliness feedback for the house is usually very high. We are very glad however they were able to come straight back out to address the issues you raised.
We're afraid in the extreme heat we have experienced lately, our plant pots (despite our best efforts) have suffered a little, but otherwise the garden is regularly attended and maintained.
We hope to be able to welcome you back to Awelon in the future.
Property Owner
Reviewed by Hannah2.2★Aug 2022
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"Gorgeous stay."
Felt like a home away from home, gorgeous decor and well equipped in every way - from great kitchen items, to board games to some Childrens toys. Everything about this stay made us feel at home and comfortable. Even though the weather was very mixed it made the rainy days lovely and relaxed as we could switch off properly knowing our two year old enjoyed the space and those toys as well. Beds so comfy and the nice bed linen - this really made a difference compared to lots of other holiday rentals. We loved it and want to come back again in autumn/winter to cosy up with that log burner. Even the location being so rural it felt like a real switch off. The day we left our almost 3 year old asked me ‘mummy can we live here now?’ That says it all x
Thank you so much for the lovely feedback, and we’re very glad you had a great stay. We look forward to welcoming you back.
Property Owner
Reviewed by David5.0★Jun 2022
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"A lovely cottage which we have visited preciously."
Very comfortable beds, well equipped, tastefully decorated and entertainment for the little people. Great spot for exploring the beaches of the Llyn. We were disappointed this time however with the very late (6pm) check in and very early (9am) check out, which was not apparent until we had booked the cottage. This was quite a challenge with young children and made it feel like we had lost a day of our holiday. Surely this could be amended now the pandemic is over?
Thanks for the feedback, we’ve taken the opportunity to review the change over times and have now reverted these to the pre covid times. Thank you for highlighting this. Hopefully we can welcome you back to Awelon soon.
Property Owner
Reviewed by Jennifer4.4★Jun 2022
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"Lovely stay…everything you need is there- comfortable beds and lovely location"
Reviewed by Sian5.0★May 2022
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"Superb home, in a superb location!"
So impressed by how light the living space area is, with stunning views. We loved spending time in this space. Great array of toys around for our little one, which was brilliant, and lots of thought had been put into what equipment to provide. Comfortable and well-presented bedrooms, and a lovely garden too. Thank you!
Reviewed by Sarah5.0★Mar 2022
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"A comfortable cottage which was easily accessible, a quiet location."
It was well equipped for the whole family, our son especially loved the variety of toys and games provided. Wouldn't hesitate to stay again, thank you.
Reviewed by Andrew5.0★Mar 2022
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"Had a lovely holiday."
Very relaxing cottage, pretty well equipped. Duvets heavy at 13.5 tog. Could have done with summer tog duvet with the temperature being hot, but that was my only issue with the cottage. Everything else was perfect .
Reviewed by Mark4.7★Jul 2021
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"What a fabulous cottage, excellent facilities, the owners really have thought of everything."
We spent a very warm and sunny week staying at Awelon in June. The cottage has been renovated to a very high standard, the living area was very comfortable and unique in its sense of style.
The toys and games were really appreciated by both of my children. The cottage is well situated for lots of local beaches, and also for relaxing, at the end of the day.
This is probably one of the best cottages we have stayed in, so good we are returning next year.
The only very minor suggestions I might make are a lower tog duvet, as we were very warm at night. Also, some of the children’s furniture might benefit from being more firmly bolted to the wall.
I would highly recommend Awelon.
Reviewed by Anna5.0★May 2021
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"We had a fantastic last minute Easter break at Awelon."
The property is spotless, very well maintained and has a lot of nice touches such as toys for the children, a bottle of wine and biscuits as part of our welcome pack, maps of the local area etc.
The location is excellent, we visited hells mouth, abersoch and aberdaron.
Our two children didn’t want to leave! Highly recommend for a relaxing break on the Welsh coast.
Reviewed by Joanne5.0★Apr 2021
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"A lovely comfortable very well equipped house."
Reviewed by Bethan5.0★Nov 2020
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"This was our second stay at this cottage , lovely cottage a real home from home."
Well equipped kitchen, lovely garden, but the garden furniture is in need of replacing, two broken chairs and very uncomfortable furniture.
Other than that had a brilliant holiday, will return again hopefully next year
We are glad that you had another enjoyable stay at Awelon. The garden furniture has now been replaced and we look forward to hopefully welcoming you back next year.
Property Owner
Reviewed by Linda5.0★Sep 2020
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"Awelon is a lovely cottage in a beautiful location and we would love to go back next year."
A couple of things could be improved though. Firstly, we thought the amended check in and departure times were a bit unfair, especially as we were then contacted and asked to delay our arrival by an extra half an hour as the cleaners had been delayed gaining access to the property. This meant that we only really had 6 days when we had paid for a week. We even decided to come home on Thursday night as we would have had to be up at the crack of dawn to be ready to vacate by 9am on the Friday. We may have been able to overlook this as we understand covid has caused changes but the cottage wasn't even thoroughly cleaned. I had to hoover it myself as there were crisps and things in the sofa, cobwebs in the living room and some of the cups in the property had not been cleaned properly. This made us uneasy, especially knowing the risks of covid. Given the extra time we had to allow for cleaning, I would have expected the place to be spotless. It was a nice surprise to see a washing machine as this hadn't been listed in the facilities but no pegs were provided to hang anything out. The garden furniture is past its best and a couple of the chairs had broken spindles. The master bedroom we thought was quite dated, the furniture is old and quite musty and we had to force the wardrobe door to keep it shut, it would be nice to have some nicer furniture in there. Hopefully this feedback will enable you to make a lovely cottage even more comfortable for future guests and we hope to return next year.
Reviewed by Lyndsey4.1★Aug 2020
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"The cottage was perfect for us, lovely outside space."
Kids loved it.
Reviewed by Carl4.7★Aug 2020
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"Very good accommodation."
Lovely place to be. Wonderful holiday. Thank you.
Reviewed by Rachel5.0★Aug 2020
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"The cottage was warm and cosy with all mod cons."
Perfect base for travelling to various tourist sites and beaches.
Reviewed by Suzanne5.0★Jan 2020
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"We had an excellent holiday-the cottage was absolutely perfect in every way, we will certainly be returning and I would definitely recommend it."
Reviewed by Bridget5.0★Jan 2020
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"We Loved it!"
fab location, fab cottage, fab experience booking through Sykes
Reviewed by Kathryn5.0★Oct 2019
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"Great Cottage in a lovely area of Llyn Peninsular
Amazingly comfy beds
Great well equipped kitchen including the important Nespresso machine (some small espresso cups would be a good addition tho)
Huge walk in Powerful shower
All furnishings were top notch and the Log Burner was a welcomed addition in the evening's."
WiFi was faultless
Gardens and the Summer house were top notch.
Really can't fault this place
Reviewed by Mark5.0★Oct 2019
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"Great location - a short journey from beautiful beaches."
Comfortable, stylish interior.
Lots of children’s toys.
Quiet and peaceful.
Very useful to have a washing machine.
Lovely enclosed garden.
Very helpful owner who provided a cot / high chair at our request.
The only things we would change would be the cleaning (it was surface clean but not spotless) and a couple of maintenance issues (dishwasher not cleaning properly and a damp smell in the main bedroom).
Thank you very much for your feedback. We will look into your comments and get the issues rectified. We hope to welcome you back to Awelon in the future.
Property Owner
Reviewed by D4.1★Aug 2019
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"Fantastic house very comfy, clean and well equipped."
The children loved playing on the Wii which was great on the rainy days. Very pretty area, would recommend.
Reviewed by Michelle5.0★Aug 2019
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"Had s fabulous holiday in Awelon ,Lovely cottage, very well equipped , comfy and clean , Fabulous garden."
Abersock was really lovely just a few shops and restaurants and a lovely beach . The whole area was beautiful ,would definitely.go back
Reviewed by Linda5.0★Jun 2019
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"The cottage is fine but it doesn’t have a view to the sea and all soaps are just a little amount and there are some of insects."
Thank you for taking the time to review your stay. Whilst we don't have sea views, there are lovely views across the countryside to the Rhiw headland. The office has been trying to contact you to get some further information with regards the insects. We've inspected the cottage twice now and can only find the usual odd spider and fly you'd expect to find in the countryside. If you could contact Menai with further information, we would really appreciate it.
Property Owner
Reviewed by Essam3.8★Jun 2019
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"Our first time visiting the Lleyn Peninsula."
The weather was perfect for walking and the views were superb. The cottage was extremely comfortable and well designed and the little book of walks provided on the Lleyn Peninsula was extremely useful. We did 3 of them. Our favourite was around Aberdaron for the amazing views of Bardsey island The decor, furniture and bed linen in the cottage were all good quality which exceeded our expectations.
We found the local people to be friendly and helpful.
All in all we had a wonderful time and would definitely recommend Menai Cottages and the Lleyn Peninsula.
Reviewed by Carolynne5.0★May 2019
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"Excellent accommodation, very comfortable and extremely well equipped in a very beautiful and peaceful location - would highly recommend especially if your looking for a relaxing and quiet getaway."
Sep 2018
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"A lovely clean cottage with all the items you could want and done out to a high standard."
Pictures on site probably don't portray this cottage as being big, but we were surprised that it was as big as it was. Would highly recommend to any one. Location being in between Aberdaron and Abersoch is quiet, but so long as you happy to drive 10 mins you can easily then find a shop, pub, restaurant or beach. For walkers great spot to. Lots of ground attached to cottage for either kids to play or just chill. Personally even little things like good wifi made a difference here. Loved just chilling in the main room gazing out of the massive windows at the views. If this cottage was based in Abersoch it would be double the price
Simon EliasAug 2018
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"Great location and comfortable."
Would be nice if there was washing up liquid and toilet paper on arrival. Weather was great but only one chair in courtyard and one sunbed. Didn't need to use the cabin.
From Owner: Apologies, the lack of toilet roll was an oversight, we usually ensure there’s at least 1 roll ready for arrival. We’re going to get some more chairs for the courtyard, however, in the meantime there is a table & 4 chairs round the corner in the main garden which can be moved about easily. Thanks for the feedback.
Property Owner
Jul 2018
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"A lovely, well equipped cottage, furnished to a high standard."
Great outside space.
Jul 2018
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"Lovely cottage and fab views!"
No curtains in the seating area, felt a bit exposed at night! Well equipped cottage.
From Owner: Thanks for the feedback. We’ve been considering whether to put curtains up but don’t want to spoil the open views both night & day, we’re going to look at this again this winter & see if we can find a solution which retains the maximum views!
Property Owner
Julie EvansMar 2018
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