Cedar Gardens

41 Customer Reviews

• "We've been going here since 2016 and this visit and was very disappointing."

  Two bedrooms had awful damp, one worse than the other, and unusable. The balcony has been altered and the tiled flooring removed and replaced with fibreglass. This got very hot in the sun and burned our feet when walking on it! That never happened with the tiles. The ground floor kitchen has a terrible smell of heating oil still, not as bad a previous visit but still very noticeable. I'm a recovering cancer patient and the friend with me has a few health issues. Had we been made aware of the damp issues before going we would have asked for a refund and not gone. It's such a shame to see the deterioration in the property and I hope that they can get it back to the comfy welcoming property it used to be.

  We are of course disappointed that you did not enjoy your holiday with us. It is always our goal to give our guest a warm welcome and provide everything the guests need for a enjoyable holiday. Since the last time you visited 7 years ago, we have updated the information on Sykes website 3 times to reflect an accurate description of Cedar Gardens. The tiles had to be removed in 2019 due to necessity, water was getting underneath the tiles and we had exhausted every possible solution to solve it. The drastic measure of removing the tiles was not wanted, but absolutely necessary in the circumstances. The pictures were immediately updated on Sykes website to show the fibre glass balcony. The property is extensively maintained, the whole property was painted right through at the beginning of the season. The gardens take considerably more maintenance than the average garden (it is half an acre! )The house is professionally cleaned throughout during every changeover and the windows and glass balcony are professionally cleaned every month. We have made many improvements in the 7 years since you visited that we are really proud of, and we feel they add to the guests enjoyment of the property. We can assure you that if anything is out of place or unsatisfactory, it is not through lack of effort or desire on our part. We had believed we had solved leak emanating from the balcony (which illustrates our ongoing problem with the balcony perfectly), but unfortunately that was not the case. The guests before yourselves did not inform us of the leak till 1 day before your arrival. Again we attempted to solve the problem in the time we had available, but obviously it did not work. We did apologize profusely upon your arrival, but we appreciate your disappointment, as it mirrors our own disappointment. Unfortunately we are on an oil tank, which is situated just outside the small kitchens window. The boiler is in a cupboard situated at the back of the small kitchen. We have had heating engineers out on numerous occasions. They have assured us on as many occasions that there is no problem or leak and that is just the result of living in such close proximity to the tank and boiler. It is just an unfortunate reality of living in the countryside. Property Owner

  Reviewed by Ann3.1★Jun 2024

• "Very comfortable, well-equipped house with large, beautiful gardens."

  Helpful, friendly manager. Welcome basket - thank you. House and gardens unsuitable for people with mobility problems.

  Reviewed by Miriam5.0★May 2024

• "This is an exceptional, roomy property in lovely tranquil gardens."

  Very clean and well equipped. We had a very enjoyable stay there. One thing to mention is the steps, up to the property, only a couple but quite narrow. Also stairs in the property, few down to the lower floor and a few up to the living area. Could be tricky if you have mobility issues.

  Reviewed by Jan5.0★Sep 2023

• "Cedar gardens is very clean and comfortable, it is a very large property with a great balcony and superb gardens."

  Peter the host is very friendly.

  Reviewed by Debra4.7★Jul 2023

• "We had a lovely relaxing week at Cedar Gardens."

  Peter met us at the property and gave us a guided tour which was much appreciated as was the welcome pack. We walked everyday from the door which included an uphill hike to the Jubilee Tower on Moel Famau and a stroll to The Golden Lion at Llangynhafel where the landlord was very friendly and very informative. One morning of rain did not affect our holiday as there are so many rooms to relax in overlooking the gorgeous grounds. This place is so quiet and peaceful with a sun trap balcony. We will definitely return.

  Reviewed by Christine5.0★Jul 2023

• "The property is lovely with plenty of space for the three of us to enjoy."

  The beds are very comfortable and there is plenty of storage available. We would have preferred a larger parasol on the balcony but in fairness we could have sat in the shady areas of the vast garden. Unfortunately, the spiders behind one of the beds unnerved my sister and the few others in the house were quickly moved out - inevitable in the countryside but some appeared to be well settled. The front door was stuck at one point so we were unable to gain access to the property but fortunately the caretaker turned up at the same time to help resolve the issue even though he lives only ten minutes away. He obviously has ESP! The access to the property is okay for larger cars but not suitable for nervous drivers. We mostly coped well with the stairs but those by the front door inside where they are very slim nearly caught us out a couple of times. The weather was wonderful throughout our stay which was an added bonus. Thank you so much for providing your house for us to stay in. Pam

  Reviewed by Nigel4.4★Jun 2023

• "Absolutely superb."

  We couldn't have asked for more.

  Reviewed by Kristian5.0★May 2023

• "We received a very warm welcome on arrival."

  The property was warm and comfortable and the facilities excellent. The weather was cold and snowy and the garden room with log burner provided a wonderful retreat, and the provision of wood was a generous addition to the welcome basket of goodies which had been left for us. The area is beautiful with walking from the door of the property. It was easy to get to many places eg Chester and Llangollen and the coast.

  Reviewed by Julie4.4★Mar 2023

• "Peter was very helpful and the property lovely."

  Reviewed by Paul4.7★Feb 2023

• "This cottage was just so much better than the description!"

  !! Everything for a prefect break. Fun to try and use every room. Definitely trying to make a return visit.

  Reviewed by Garry5.0★Sep 2022

• "This is a huge property and the rooms (and beds) very comfortable."

  My son and I really enjoyed using the balcony, which is very large and the quiet room - which had some very interesting books, deserving of staying there just to read them. Unfortunately not enough time to read all the ones I wanted to though. The kitchen and laundry room had everything we needed and the tv had Netflix, which was a surprise bonus. There was a lovely welcome pack with really really tasty home grown tomatoes, bread, welsh cakes, butter and there was a vase of flowers on the dining table which was a really thoughtful touch. I would mention that there are quite a few stairs and I think that should be highlighted to potential customers who may find them difficult but it didn't detract from the really unusual and spacious layout. We very much enjoyed our stay.

  Reviewed by Susan4.4★Aug 2022

• "We absolutely loved our holiday here."

  Over the week, we had days out and days in. The property was perfect, relaxing and had everything we could have possibly needed. I would love to go again and would recommend this place to my family and friends. Reading the guest book I saw there were lots of returning guests. Thank you for a wonderful stay!

  Reviewed by Laura5.0★Aug 2022

• "Cedar Gardens absolutely lived up to expectations."

  A great place to relax and unwind, sit out on one of the various balconies, have a drink, watch the sunset, listen to the birds, go for a walk in the countryside, or if you feel more energetic go up Moel Famau. All facilities excellent and no shortage of the things you would expect. A great welcome when you arrive, friendly neighbours on the estate, and amazing gardens to sit out in. A great place to use as a touring base for North Wales.

  Reviewed by Gordon5.0★May 2022

• "The cottage is lovely, with everything we needed, there was a lovely welcome basket and fresh flowers on the table, the beds were very comfortable, two bathrooms with showers with plenty of hot water."

  Unfortunately the description of the cottage should state unsuitable for anyone with walking difficulties as the accommodation is split level the dinning room and kitchen upstairs also the large balcony upstairs. We managed because there’s a small kitchen downstairs, this area is the main living area with a very small lounge which was dark, there is a bright morning / games room. In my opinion this room would be nice as the lounge as it’s larger bright with a lovely view of the garden with a magnificent Cedar tree. Cottage suitable for couples, if there were twin beds in the large bedrooms it would appeal to friends who don’t mind being in same room but don’t want to sleep in same bed. The garden room we didn’t use but feel in the spring / summer it would be lovely, Ideal for a barbecue, there’s even a fire pit. Overall a lovely cottage for couples and friends. But not for anyone with impaired mobility.

  Reviewed by Kathleen3.4★Dec 2021

• "The large balcony shown in your pictures is actually split in two by a fencing panel."

  Unfortunately, the guest thought that the property was not a detached property, and this was the basis for the low rating. she believed that the rooms locked off where a separate residence, they are rooms for the owners' belongings as advised on the website. The owners only use these rooms when they occupy the whole property. It is correct that the balcony has been reduced in size due to a problem with leak which has been fixed temporarily, the full balcony will be repaired and made available once weather permits. the portion of the balcony that is still available is 20ft long by 11ft wide. The owner regrets that we did not inform the guest of the full situation when she visited the property. Property Owner

  Reviewed by Angela3.1★Aug 2021

• "We have just spent a week at Cedar Gardens and can honestly say the photos dont do it justice."

  The garden is so beautiful, so much so we actually spent a few days relaxing in it rather than exploring. The location is quiet so you get to see squirrels and rabbits running in the garden with an array of birds passing through too. We would highly recommend this place to anyone wanting a quiet relaxing stay.

  Reviewed by Lisa5.0★Jul 2021

• "This was our 3rd stay at Cedar Gardens - an idyllic spot for a relaxing break amid beautiful gardens & countryside."

  We are however, very reluctantly, having to make it our last stay as the stairs have become too much for me & I need single storey accommodation now. We have really enjoyed our holidays at Cedar Gardens & Peter Jones has always gone above & beyond to help us with any queries. A highly recommended venue!

  Reviewed by Irene4.7★Jun 2021

• "No there is nothing that we could complain about, apart from that the building felt rather cold on arriving."

  Soon warmed up! Not easy to find. Beautiful surroundings with a very very old Cedar tree at the bottom of the garden. We would not mind going again.

  Reviewed by Martien5.0★May 2021

• "The weather for our week 22."

  08.20 to 29.08.20 was awful. This did not spoil our holiday due to staying in Cedar Gardens. We enjoyed everything about the property, from the comfort, space, history and the gardens. Everything you could possible need is provided from a well equipment kitchen to indoor and outside games. Due to the Covid 19 situation we where all ready for a change of scenery and relaxing, Cedar Gardens provided this and much more. The tranquil setting in Wales was the perfect bolt hole, for us it was just perfect. Thank you Peter for the lovely welcome gift and flowers, very much appreciated. We will return and hopefully the weather will be better and we will be able to explore this wonderful part of Wales. The Gullett family,

  Reviewed by Carole5.0★Aug 2020

• "Cedar gardens was fantastic."

  . we could not believe the amount of space we had . The gardens and property were enormous ! The property itself was equipped with everything we needed for our stay . Friendly welcome by peter the caretaker who keeps the gardens immaculate! Also lots of fresh bedding and towels available if we required them .. Beautiful views when sat on the balcony looking out on the amazing huge garden complete with 300 year old cedar tree ..playground for lots of cheeky squirrels !! BBQ and picnic area also available at the property and a conservatory area at the end of the gardens complete with wood burner which we didnt need as the weather was hot and sunny all week !! Big chest full of garden games available too !! The owners of this property have thought of everything ! All in all we had a fantastic time at cedar gardens and would recomend it to everyone!!

  Reviewed by Andrew5.0★Aug 2020

• "Very spacious."

  Very clean and comfortable. Very quiet and relaxing. Lovely views. Central to visit North Wales towns and villages.

  Reviewed by Janet5.0★Sep 2019

• "We have a great time again in Cedar Gardens!"

  Plenty of things to visit, relax and shopping. We enjoy so much the garden with the winter garden and have the surprise it wins a garden award during our stay. Many thanks for all.

  Reviewed by Olivier5.0★Aug 2019

• "Cedar Gardens is absolutely fabulous."

  With a balcony 50 feet long where you can sit and soak up the sun and enjoy the beautiful large gardens. With a choice of 3 rooms to sit, eat, or just relax in the peaceful surroundins. A choice of 2 large gardens, a conservatory with chairs, log fire and a kitchen where you can brew tea or make a coffee. We came home relaxed with fond memories. This was our second visit and would highly recommend it.

  Reviewed by Trevor5.0★Jun 2019

• "This accomadation is so well equipped we needed nothing more."

  Spotless, spacious & totally beguiling - we will return!

  Reviewed by Irene5.0★Jun 2019

• "We had an amazing time, the gardens at the property are huge ."

  We had unusually good weather, so enjoyed the garden games and bbq. The house had everything we needed and more. Hope to return some time soon.

  Reviewed by Barbara4.7★May 2019

• "Love this holiday home I know I’m sure of a proper break when I go there and ..."

  Love this holiday home I know I’m sure of a proper break when I go there and that I’m safe having booked my holidays through Sykes

  Reviewed by Cynthia5.0★Mar 2019

• "Very spacious and comfortable accomodation in a quiet location."

  Beautiful gardens with views over the valley. Great location for local exploring.

  Reviewed by Karen5.0★Oct 2018

• "We thought that it might be too good to be true, but everything written about Cedar Gardens is aboslutely true and really does have that wow factor when you see what you have got."

  We have nothing to add that has not already been said. We would reitereate though that it is difficult to find - especially if you use a Sat Nav, by all means get close to it with a Sat Nave but then use the map they send you for the last mile.

  Reviewed by Paul5.0★Sep 2018

• "Beautiful property, very clean and fresh, very spacious with lovely gardens at a very good price."

  Peter was very helpful and friendly and came the meet us when we couldn’t find the house. We would definitely return here.

  Reviewed by Hossein5.0★Sep 2018

• "The only negative is that the pub within easy walking distance is now closed down."

  Now for the good news... From the second we entered it felt like ‘home’. Every possible need is catered for and we relaxed straight away. The surroundings (2 beautiful gardens and views over Clwyd) are outstanding and the house itself is exceptional. It is so spacious - large bedrooms with big windows to make the most of the views. An extra room to get away from it all and a small kitchenette to save you from having to go up to the main kitchen when you’re having a cosy TV night. We didn’t even use the garden room but it is there also with log burner. Facilities are fab. Everything is top quality. The house has a lot of history too and this makes it feel even more special. Thank you Peter for all your hard work in maintaining the property and the grounds - we loved our week there. p.s. regarding the pub situation there are a few decent ones in Ruthin - around a 40 minute walk. We found a really reliable taxi service for getting home (Davey’s taxis - under £7).

  Reviewed by Elaine4.7★Aug 2018

• "A great cottage where we spent 2 weeks very lovely."

  We appreciated the cottage's size, very well equipped. A very charming garden with a nice conservatory. A lot to do around. Thanks Peter for his welcome.

  Reviewed by Olivier5.0★Aug 2018

• "Second time for us at Cedar Gardens and once again loved it ,we will probably return ."

  Thank you Peter for the work you put in to keep it lovely. Neil and Joan Higham . Wigan.

  Reviewed by Neil5.0★Jul 2018

• "Cedar Gardens was everything we hoped for & more."

  We intended to use the accommodation as a base to explore the area, but we felt so comfortable & relaxed there that we did very little more than enjoy the beautiful gardens. This was such well equipped accommodation, we wanted for nothing. Breakfast on the balcony was a real treat as the weather was wonderful!

  Reviewed by Irene5.0★Jun 2018

• "The cottage looked good from the pictures and reviews but it was even better when we got there ."

  I loved the big garden and the views from the balcony while having breakfast . Probably the best cottage we have stayed in nobody wanted to leave hopefully we can return again soon .I would like to thank the people at Cedar Gardens for the good work in making it such a pleasant stay in such a beautiful Place

  Reviewed by Karl5.0★May 2018

• "Yes it's an outstanding property with every need met and relaxation in mind"

  Reviewed by Cynthia5.0★Mar 2018

• "Set in a quiet and idyllic location, the cottage has everything you need, from all the mod cons to a huge garden."

  We used it mainly as a base while we went sightseeing around North Wales, but on returning back later each evening we made use of all the available amenities to us, which included the garden games (croquet, boules, badminton, and ring toss). These were kept in the separate garden room next to the large rear lawn. Believe it or not the only thing we didn't use was the TV! My wife, two daughters and myself found it difficult to leave on the day of our departure, such was our enjoyment of the holiday. We would love to return, and I am sure once the word gets out, that this new addition to Sykes Cottages, will result in other holidaymakers having the same opinion. Thanks for letting us stay at this fantastic cottage.

  Reviewed by Glen5.0★Jul 2017

• "We were very impressed by the well equipped and comfortable cottage, definitely one of the loveliest places we have stayed in."

  It wasn't the easiest place to find and we had to ask a passing policeman for directions. Beautiful gardens to admire from the balconies and garden room. This is a truly delightful place to stay with a very welcoming host.

  Reviewed by Lynnette5.0★Jun 2017

• "The property was super once we found it."

  Reviewed by Eric4.6★Jun 2017

• "Always a pleasure for us to return."

  Jess and Peter are most helpful, nothing is too much trouble. Ideal getaway to recharge the batteries.

  Reviewed by Derrick5.0★Feb 2017

• "Spotlessly clean."

  Wonderful host. Totally tranquil. So good we returned after six weeks. Ideal relaxation venue with excellent facilities.

  Reviewed by Derrick5.0★Dec 2016

• "Really great host."

  Extremely helpful but unobtrusive. Superb accommodation and gardens. Fantastic layout and facilities. A quiet and tranquil getaway and a must for nature lovers. The garden room, complete with log fire is most welcoming. Every conceivable item you would need was at hand. Suntrap verandas and wonderful quiet room. Excellent beds and bedrooms. Extensive grounds. Both kitchens well equipped. We hope to return.

  Reviewed by G5.0★Nov 2016

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