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"This was a lovely cottage."
Very comfortable, warm and in a quiet location. Close to Caernarvon Bangor, Criccieth and Black Rock Sands. There are plenty of walks directly from the cottage and they have provided some games and books. We were able to login to our own Netflix on the Smart TV. The kitchen was well equipped and everything spotless.The instructions on how to reach it if you travel up after dark, as we did, could up improved. It couldn't been seen from the road as it sits behind another house which has a different name but it can be seen clearly during daylight.
Reviewed by Sarah5.0★Oct 2024
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"What a beautifully finished bungalow."
Looks amazing from outside and inside has been decorated and furnished beautifully too. It has everything you would need and is very comfortable.
If anything there is a lack of places to put your things in the bathroom and nowhere to sit in both bedrooms.
It has an outside building with a washing machine and a summerhouse which we did not use.
The location is fabulous and easy access to the main roads.
Hi Gerald, many thanks for your kind review. I'm pleased to report that as a result, we have since put a storage unit in the bathroom to provide an area for storing guests' personal belongings. We're glad you enjoyed your stay at Tan y Coed and am grateful for your kind comments regarding the overall finish and look of the property. We hope you will consider staying with us again in the near future. Best wishes, Martin
Property Owner
Reviewed by Gerald4.7★Sep 2024
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"What a lovely cottage and location"
Reviewed by Deborah5.0★Sep 2024
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"The cottage is really lovely, just as described, spacious and clean."
It was ideal for our family as there was a small baby who loved crawling everywhere and appreciated it all been on one level. Our stay was too short, and we didn't have time to sit and savour the peace and quiet of the delightful summer house and patio. Next time.
I'm not impressed with Sykes cottages. The company is not good at responding. Despite offering a phone number, WhatsApp and SMS contact details ,and live chat, none of these options were available on Sunday. Thank goodness I was just trying to notify them and that there wasn't a serious problem.
Hi Jane, thank you for taking the time to leave a review of your stay at Tan y Coed. I have shared your comments regarding contacting Sykes with them, so they can improve their out of hours contact arrangements. We're thrilled you and your family enjoyed your stay and hope you will come back to spend time in the summer house and patio in the near future! Best wishes, Martin
Property Owner
Reviewed by Jane5.0★Aug 2024
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"Lovely cottage in an idyllic location."
Ideal for all the local attractions in the area.
We booked this property as it had an EV charging point. This made our stay less stressful as charging points in North Wales are not always accessible and they are very expensive. We made good use of it.
A washing machine was provided for use, but there was not means of drying the clothes. A tumble drier would be an additional facility that would be most welcome. If that is not possible, maybe a washing line.
The heating was controlled remotely. Even though we were told we could adjust it-that was not possible. We were told to open doors if we were too hot. Such a waste of energy.
Would recommend the property and hopefully be back in the future.
We
Hi Bethan, thank you for your feedback. We're really pleased you enjoyed your stay at Tan y Coed and enjoyed use of the EV charging provided at the cottage.
With regards to the heating, each of the 4 thermostats can be controlled locally by guests to vary the default setting up or down. We will review the controls and instructions to make sure guests can operate this easily in future and regret you were not able to do this. The cottage is newly renovated, which includes triple glazing and modern insulation (EPC rating: C). Throughout your stay, the weather was good and on checking the heating system, the temperature in the property reached 24 degrees C during most days. Consequently, the heating wasn't used much as the temperature was warmer than the thermostats were set to. We advise using the blinds in the property during hot and sunny days if guests want to keep the property cool, windows and doors can also be kept open to aid cooling on such occasions.
There is a clothes airer available within the property for drying clothes, but we will consider your kind suggestion for a tumble dryer.
Thank you again for staying with us. We are glad you had a good stay and enjoyed the local area, and look forward to welcoming you back again hopefully in the future.
Property Owner
Reviewed by Bethan5.0★Jun 2024
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"Wonderful. We loved it and had a fantastic week."
It had everything we needed.
The only tiny downside we had was finding the highchair - we didn't know where it was until midway through our stay. We contacted via Sykes messages.
Such a minor point. We loved staying here and would love to stay again
Hi Rob, thank you so much for your lovely feedback. I will ask Sykes to improve the information in the cottage to show where the high chair and travel cot are stored when not in use, but am glad you found them eventually. We're pleased you enjoyed your holiday at Tan y Coed and very much look forward to welcoming you back at some point soon. Best wishes, Martin
Property Owner
Reviewed by Robert5.0★Jun 2024
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"We enjoyed our stay in your very peaceful cottage."
As someone put in your book a tumble dryer would be a big bonus. Very comfortable chairs and everything provided in the kitchen.
Hi Clare,
Thanks very much for your kind review. We are always looking at options for change and will consider a tumble dryer as part of this review. We’re pleased you enjoyed your stay, and hope you will come back to visit again soon. Best wishes, Martin
Property Owner
Reviewed by Clare5.0★Jun 2024
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"Great accommodation for our stay with friends."
Well appointed, comfortable and the summer house and patio were superb for enjoying the sun!
Hi Graham, very many thanks for your kind feedback. We're glad you were able to enjoy the summer house / patio and that you and your friends enjoyed their stay. Hope to see you back at Tan y Coed again soon. Best wishes, Martin
Property Owner
Reviewed by Graham5.0★May 2024
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"This lovely cottage is set in a peaceful location a reasonable distance from the main road (you can only faintly hear some traffic when outside, though inside, it's silent)."
It really is a nice place to stay and you can bank on an undisturbed nights sleep. The cottage interior is finished to a high standard and is very comfortable with modern appliances. It was clean and airy, the lounge area having high ceilings and lots of light from the sky-lights The summer house area is lovely to sit out in the evenings, though I'd recommend citronella if sitting out on the patio.
Hi Trevor, thank you for your review. We're glad you had a great stay and hope that you'll be able to come back and stay at Tan y Coed again soon. Best wishes, Martin
Property Owner
Reviewed by Trevor5.0★May 2024
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"Lovely cottage."
Well equipped with all you would need for a weeks holiday.
Hi Linda, thank you so much for the great feedback. We're thrilled that you enjoyed your stay at Tan y Coed, and hope to welcome you back again soon. Best wishes, Martin
Property Owner
Reviewed by Linda5.0★Apr 2024
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"Loved our stay at Tan y Coed!"
A perfect location to allow quick access to Criccieth and Porthmadog. We loved walking into the mountains from the cottage and made this a daily routine. The cottage is fabulous with everything we needed, EV charging, fast wifi, clean, warm, comfortable - we loved it, and will be back!
Hi Kenneth,
Thanks for your kind feedback. We're really pleased to here that you loved your stay at Tan y Coed and look forward to welcoming you back soon. Best wishes, Martin
Property Owner
Reviewed by Kenneth5.0★Dec 2023
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"Sadly one of the bed bases had collapsed and wouldn't support the mattress so had to ring the emergency no."
and a carpenter was sent out to fix it. The other singe bed mattress was very uncomfortable and it felt like bars running through it. We wondered whether it should have had a topper on? The duvet on the double bed smelled a bit like as if a wet dog had been lying on it. Only one tea towel, we met the handyman and he gave us 2 more. Also only 1 bath towel per person. We complained but no more were brought to us. Otherwise the place was clean and plenty of hot water.
Hi Sandra, thank you for your feedback. I am glad we had the opportunity to meet in person during your holiday at Tan y Coed and to discuss the circumstances behind the damaged bed. As I said when we spoke, unfortunately it seems that a previous guest had caused damage to the bed base, that they did not report and was not detected at changeover as it was concealed by the mattress. I was grateful that you called the Menai Holidays 24/7 helpline and that their carpenter was sent out immediately to repair the bed. I was also pleased that our Handyman was available to meet with you on your arrival and provide you with additional towels. We have since spoken with our cleaning team and reminded them to provide 2 towels per person.
I appreciate that one of your guests found their bed to be uncomfortable. All the beds are new this year and of the same type. I trust the remainder of your group found them comfortable.
Thank you again for your feedback and please accept my apologies for the inconvenience caused by the broken bed base. I hope you will understand that occasionally guests discover damage which has not been reported previously, but we will always strive to remedy this immediately, as we did on this occasion. Thank you also for your kind comments in the cottage guest book. It was lovely also to meet you and hope you will return to Tan y Coed again soon. Best wishes, Martin
Property Owner
Reviewed by Sandra3.1★Sep 2023
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"We enjoyed our stay although my son did say the bed he slept in was rather uncomfortable so probably fine for younger child but not supportive enough for an adult."
Hi Lynne, thank you for your feedback. I am pleased you enjoyed your stay at Tan y Coed. I hope you will come and stay with us again in the future. Best wishes, Martin
Property Owner
Reviewed by Lynne4.7★Sep 2023
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"Well equipped property in a very good location."
We struggled to start the EV charger during the day. Luckily we left the car plugged in and it charged overnight. More explanation is needed on this point but very good to have the charger as the area is light on public charging options. One tea towel is insufficient for a week. Spare bin liners and soap refills including for the showers would be welcome and were expected at the price point. The local barking dogs are unpleasant but we have to accept them as they live close by! The handyman was very helpful he sorted a spare recycling bin as ours was full, and a food bin as well! Star performance! A very pleasant stay highlight the sun terrace.
Hi Ian, thank you for your feedback. I am glad that you enjoyed your stay at Tan y Coed. The EV charger is set to charge overnight between 1230 - 0430 am, to make use of off-peak green energy, which we provide free to guests. There's a note explaining this on the Sykes / Menai webpage for the property, but I will add further detail into the property information pack. We provide a welcome pack of essentials on check-in, but will review the additional points you raise. Thanks again for your kind comments and we look forward to welcoming you back to Tan y Coed soon. Best wishes, Martin
Property Owner
Reviewed by Ian4.4★Sep 2023
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"Lovely cottage, would highly recommend it and ideal for a base to explore the sounding area."
Surprising spacious inside, with the added bonus of an outside patio and summer house.
10 out of 10!
Hi Kirsty,
Thank you for the kind comments. Glad to hear you appreciated the space at Tan y Coed and that you enjoyed the patio and summer house areas. We think they are great too, and hope you will come back to enjoy them again in the near future. Best wishes, Martin
Property Owner
Reviewed by Kirsty5.0★Aug 2023
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"Amazing place."
Felt home from home. I can not recommend enough, will definitely be back!
Hi Philip, thank you for your kind feedback. We look forward to seeing you again soon. Best wishes, Martin
Property Owner
Reviewed by Philip5.0★Aug 2023
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"Would like to see blinds on skylights to block sun from tv"
Hi Karen, thanks for your feedback. We will investigate whether it's possible to fit blinds to the skylights, thank you for the suggestion. I hope you enjoyed your stay at Tan y Coed and that you'll come back to stay with us again in the future. Best wishes, Martin
Property Owner
Reviewed by Karen4.4★Jul 2023
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"Stayed here for three nights in June."
Absolutely perfect cottage. Beautifully decorated and comfortable, with everything you could need provided. Will definitely be back.
Hi Brenda, thank you for your kind words. We’re thrilled you enjoyed your stay at Tan y Coed and look forward to hosting your next visit here again soon. Best wishes, Martin
Property Owner
Reviewed by Brenda5.0★Jun 2023
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"A lovely comfortable well stocked cottage in beautiful, peaceful surroundings."
A great base to explore the surrounding area. We will gladly return in the future.
Thanks Dawn, great to hear that you enjoyed your stay at Tan y Coed. Thank you for your kind words. We look forward to your next visit! Best wishes, Martin
Property Owner
Reviewed by Dawn5.0★Jun 2023
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"Delighted with this holiday stay - a clean property, well equiped, and a quiet location."
Handy for travel to many tourist attactions in local area. Would be very happy to book again.
Hi Gary, thank you for your kind feedback. We're delighted that you enjoyed your holiday at Tan y Coed and look forward to welcoming you back to stay with us again soon! Best wishes, Martin.
Property Owner
Reviewed by Gary5.0★Jun 2023
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"What a beautiful cottage, very clean, spacious and comfortable."
Slept so well! Only issue for us was not enough hot water for all 3 of us to shower. There was an issue with the drain in the shower which we reported and it was remedied the same day - fantastic service.
All in all a lovely place to stay and we would definitely come back. Thoroughly recommend.
Hi Sandie, thank you so much for your valuable feedback. The boiler is brand new and a condenser unit, so it should be providing hot water on demand. We will have the Worcester Bosch installer come back out to check and make any adjustments necessary. We're thrilled that you enjoyed your stay at Tan y Coed and we look forward to welcoming you back to stay with us again soon!
Property Owner
Reviewed by Sandie4.7★May 2023
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"We thought pillow protectors should have been used."
We would have liked a mirror closed to a socket for use of hair dryer.
Hi Alec, thank you for your kind feedback. That's a great point regarding pillow protectors and we will put some in place in both bedrooms. There is a plug in the main bedroom, next to the wardrobe, and the hairdryer provided reaches the mirror from there. Apologies, if you missed it, but we will add a note to the guests brochure in the property to inform people. We hope you both had a great stay at Tan y Coed and hope you will consider returning. Best wishes, Martin
Property Owner
Reviewed by Alec5.0★Apr 2023
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"The property was immaculate."
Very comfortable, all facilities that may be required...
However I have to point out the entrance to the property, the lane, was less than acceptable on several occasion we had to run the gauntlet of 3 barking and aggressive sounding dogs.
This seemed to happen on alternate days.
I feel this might upset some people and certainly children would be scared
Hi David, thank you for your feedback. We are delighted that you thought Tan y Coed was a great place to stay. I hope you will consider staying with us again in future. The next door but one property at the end of the lane does have dogs, that are secured in their garden when outside. Like many dogs, they will bark if people walk past their property, but they are friendly and have never been a problem. Best wishes, Martin
Property Owner
Reviewed by David4.7★Apr 2023
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