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"Whilst the property is a bit tired and dated, the location is great and the 10 kids we were with had a great time in the house."
Reviewed by Nick3.8★Oct 2024
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"It’s rare to find a property like this."
The property is not five star luxury but that’s reflected in the price. We had use of a really warm pool and used the hot tub. Unlimited supply of logs for the burner, The teenagers played chess and snooker. The adults gathered around the fires and chatted. It was clean, it was warm and we had an amazing time. Plenty of spaces for the different groups in our party to relax. Beautiful views, lovely walks.
We would stay again. It’s quirky, it’s old, it is a bit tatty round the edges, it’s creaky it’s beautiful.
Reviewed by Mel3.4★Sep 2024
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"Booked this property for a family members 50th."
The cottage itself is massive the kids loved playing hide and seek. Need a bloody good clean and really dated spiders every were but it was fine. Anyway Saturday night was our party night as some of our family had to leave sunday for work Monday. Lit the fire in the main livingroom all cozy, next min the roof starting leaking. I don't mean a little bit it was pouring in. Sofa was soaked, floors were soaked. It was coming in from the light sockets so couldn't turn lights on. Anyway we spend most of the night mopping, grabbing pans, bath mats anything we could find to soak it up. It's a shame really because we was having a ball up until then. I did contact sykes but owner said it was down to heavy rain fall. But am sorry my house doesn't leak when it rains. Being waterproof is sort of standard for
a house I would of thought.
guests where shown around the property on arrival, feed back was extremely positive.so shocked to hear the negative complaints.
There was local flooding in the area following an unprecedented amount of rainfall in a short space of time.(once in 50 year storm local press reported)
we were very appreciative to the guests for catching the water that came in the conservatory thanking them in the morning.
the guest I spoke to was quite happy and didn't state that the night was ruined
on inspection the sofa was dry and several low voltage lights effected had dried out.
we replaced the bath mats used to mop up
Property Owner
Reviewed by Nicola3.1★Sep 2024
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"Lovely characteristic old Manor house surrounded by lovely countryside."
Ample space for everyone, there was 22 of us and the bedrooms were large, enough bathrooms, and very generous living space. We cooked a huge roast dinner on the Sunday and the 3 ovens and 4 fridges made this very easy! Lots of tools pots pans in the kitchen to use as well.
The house is a classic old Manor house. It is old, the doors and floorboards creak, it is clean fresh beds, clean baths showers etc.
The bbq is small and coal so had to use the oven to cook most of our bbq.
If you are looking for a modern, clinically clean house - this one isn't for you.
The hot tub is up a slippery narrow path - again didn't bother us but might some. There is a chlorine guy that turns up everyday to check the chlorine levels of the pool and hotub.
There was a leaky shower which I messaged the owner about and he got back to me straight away.
Our group had a great time as we didn't mind the quirks of the house - it made trip and we would go back again.
Reviewed by Hannah3.4★Sep 2024
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"We had an amazing family weekend in this beautiful house."
It is in a lovely location looking across the valley at Chirk castle . Nice grounds with plenty of space for children to play safely and we made good use of the swimming pool and hot tub. The house itself is spacious with room for all to be together for meals and also find space for some quiet time if prefered. The boys enjoyed the snooker table, many spent time relaxing in the conservatory, playing games in the library or reading in the lounge. The kitchen is fully equipped with plenty of fridge space, cutlery, and crockery to cater for a large party. The aga makes this room cosy. Up an amazing staircase to a galleried landing and onwards to the spacious bedroom accommodation. The owner greeted us on arrival and was around to deal with anything we needed over the weekend. Everyone had a grwat time Thank you!
Reviewed by Margaret4.1★Aug 2024
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"Avoid at any cost
I had to give 1 star as it wouldn’t let me write a review otherwise its a zero."
Worst place we’ve ever stayed. The house is tired top to bottom. Serious work needs doing. Hygiene is zero. There is mould in all the showers. Found the house so dirty and filthy. Would not recommend this place to anyone. The kitchen and appliances were all sticky like its never been cleaned. There was water coming out from the fridge. BBQ area again left dirty from previous times. Had couple of leaks during the stay. Kitchen sink blocked. The damp and mould smell throughout the house. The mattresses are so uncomfortable. Spend your money elsewhere honestly. When we complaint to the owner about the situation and wanting a full refund back as the stay was horrible. He blamed us for it all and charged us extra through sykes. Honestly even found sykes cottages biased in this situation. Avoid at any cost.
Reviewed by Ahmed1.3★Jul 2024
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"Don’t bother!"
Whole Place looks like it needs a deep clean
The showers look like they haven’t been cleaned and some have mould
Floors and skirting boards are dirty in some of the rooms
Cobwebs and spiders in rooms
Carpet looks grimy in some of the rooms
Two of the beds were sloping so people had to change beds.
Couldn’t get Jacuzzi bath to work but it looked grimy so we probably wouldn’t have used it anyway
Very poor lighting in the kitchen when trying to cook
Lack of updated appliances, e.g. coffee maker, blender
Some of the pans are very tired and could do with updating - 1 large frying pan without non stick - not much good for 15 people!
Mice in the kitchen at night running around
Outside really needs a lot of work. Could be a beautiful space. No quality seating for comfort or dining. Dirty plastic chairs rusting table. - seating without cushions. Doesn’t look like they’ve ever swept the floor outside or bothered weed in the area to make it look presentable for guests. Owner left the house 10 years ago and looks like they haven’t touched it much to it since except to knock bits of tatty wood around weak spots outside.
Barbecue hasn’t been properly cleaned up from the last guest and was just a rusty mess
Hot tub area needs looking at very poorly maintained also access to it was but precarious and needs maintenance - bodged decking area.
Whole out side area looks like it needs maintenance - sweeping, cleaning weeding
Steps up to grass are not family friendly at back
Shed full of tat on display in garden
For the money that is paid it should be so much cleaner and provide comfortable outdoor seating.
Swimming pool is an older lined pool (not tiled) lots of ridges underfoot and very slippy for the children outside the pool. Also the ledge is very narrow around the pool so not great. Didn’t charge us for the hour but but to be honest if they had we’d have thought, it was a bit of a cheek.
To top it off, they held a community event on the front lawn which were only asked about two weeks before we arrived - explained it was an annual Solstice event, didn’t explain there were other options or that it was a night event. Made it out to be, ‘abit of music, bouncy castle and few beers and chip butties’. However, on arrival there were already three large colourful tents on the front lawn blocking the country views and use of the lawn. People and vehicles were milling around in preparation and a knock at the door for electricity. The next day more people and vehicles until the event started much later than we expected and and then a live band started at 9 pm around 20 metres from the house!! Music only went off when I messaged at 12:30 am because no one in our group could sleep. More people moving around outside the house and heavy machinery to remove the tents once dismantled. Joke! Total lack of privacy and intrusion that was never explained prior, Simon downplayed the impact on guests.
Poor communication from the owner who keeps talking about discussing the situation with the committee rather than giving us a part refund. This seems to be a trend if you look at some of the other reviews.
Not a lovely bright, clean country Manor House by any means- To be honest, after staying there, I’d have struggled to pay 2k for it for a weekend Let alone closer to 4K!!
So far, we’ve been insulted by an offer of £150 refund!
Don’t waste your time, effort and money!
Hi Sonia
I'm so sorry that you felt it necessary to write such a damning review
as yourself and your family socialised with us for the full duration of the community charity event ( party) enjoying all of the free hospitality, including food beer wine, etc. live music and bouncy castle for the children.
All of the above was arranged with your full knowledge and our prior request for permission to hold the event during your stay.
I have, in fact, text messages from yourself saying how much you were looking forward to the party, etc. We also brought the event to a prompt end, immediately after receiving a text message from you asking how long will on for
post your holiday to receive a request for a large sum of money as a refund for your inconvenience with regard to the event having taken place.
When refused,
You proceeded to make some untrue and very unfair complaints, none of which were brought to our attention during your stay with us.
This is a very unfair review, and We suggest to readers that it be taken in isolation! It's definitely not a true reflection, and we welcome any future guests to carry out a pre-inspection of the property.
Property Owner
Reviewed by Sonia1.3★Jun 2024
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"The actual property was beautiful however lacks abit of cleanliness."
Very spacious perfect for big groups. The mattress's in the annex are so uncomfortable-we slept on the sofa on the 2nd and 3rd night. The heaters don't work in there either which we reported.
We had a water issue no warm water for more than 12 hrs. We was told its because there is a lot of people at the property and the boiler takes longer to warm the water. Some of us had to have a shower in cold water after using the pool and hot tub. It's not ideal and really need to update the boiler system. You cannot expect people to wait 12 hrs for warm water. Also two bathrooms were broken and we had to get someone in to have a look at it. You don't expect these issues when you pay alot of money. I felt like Simon didn't really care. We got a £250 refund at the end. I wish I could recommend this property and even come back but I wouldn't as the house really needs TLC and money spent on it to maintain it. It's a real shame to be honest.
My only advise would be to READ ALL THE OTHER reviews prior to booking as I didn't and wish I did first!!
Reviewed by Heena2.8★Feb 2024
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"We all had a great time the bedrooms were well kept as was the rest of the ..."
We all had a great time the bedrooms were well kept as was the rest of the house The owner was brilliant and really helpful
The only negative I would say is the heating system needs updating but otherwise brilliant time was had by all
Reviewed by Ken4.4★Jan 2024
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"Lovely spacious property with plenty of bedrooms for a large party."
Owner very accommodating and quick to respond to any queries / issues. Easy to book pool and facilities, well equipped kitchen. Clean beds, clean rooms and soft towels.
Reviewed by Helen5.0★Oct 2023
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"We had a great time at Brookside for a few days as a group of around 18 people."
The property was well located, spacious and well equipped whether it be the kitchen, snooker room, living areas or the hot tub. Simon the owner was also very relaxed and happy to help should we have needed anything. I'd recommend this property to anyone looking for a huge property with loads of beds and lots of character! Would definitely visit again.
Reviewed by Jack4.7★May 2023
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"We had a great stay."
Exactly what we needed too facilitate our large group of adults and older children.
Reviewed by Salyann4.4★Sep 2022
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"BM is a beautiful house, the location, decor and the actual house is great - highlights are the grand staircase and the purposeful kitchen."
Simon is helpful, friendly and responsive-important! The kitchen was very well resourced and the smaller additional kitchen is so helpful. The pool was amazing and clean. Gym was less so, needs more equipment. Squash was great fun. The house was generally clean. I've read issues with heating, we went in July and this was fine, the additional heaters in the rooms really help. We had a great time, a week away, at the end of July. The outdoor space (at the front) is lovely, not huge, but large enough for some games and chilling. Plenty of wood and we had a good fire going in the conservatory throughout our stay. Bbq and the area around it was fine, designed for log fires but we did vamp with easy to light coal too; plenty of chairs and seating space. Bedrooms upstairs were lovely, the two rooms in the annex need love. Skyes cottage says the library sleeps two, this is not accurate and has been confirmed by Simon (also no oven cloves needed, not sure why Skyes say that!)
However, the house needs work.
1. Bigger issues - we had a leak, two I think. One leak was so significant that water woke us up; we were offered no partial refund/ compensation and I guess I was too polite/daft to ask. That night was stressful and really difficult. We were running around with pots trying to 'catch' the incessant drips and reduce damage to the room. We also had to wake others up, so my elderly father had somewhere to sleep.
2. Smell of damp. It's an old house. It needs work, clearly. The damp can be strong and some of us developed a cough by the end of the week.
3.the tennis court needs love
4. I think the price is steep for a house that needs quite a lot of love and work.
Short term issues:
1. Not all ensuits have doors that close properly and one room leading to the terrace/hot tub did not have a lock. This is tricky in a family room.
2. Bedroom 8's shower didn't work
Thank you for taking the time to review our property. We are so sorry and disappointed at finding out you wished to leave some negative feedback points for the property.
We were made aware of the leak on the last night of your stay with us and made sure to come and check this incident out immediately. We found that the leak was coming from the bathroom shower above and was only apparent when the shower screen door was not fully over the bath causing it to drip onto the floor.
Given this, we do believe this to be an isolated incident and are confident that no further issue will incur.
We have been to the property and can tell no signs/smell of dampness, we did have a leak very early on in the year however went through an extensive drying phase to make sure there was not a single spot of damp.
We made sure to stay in regular contact via text to make sure you were enjoying your stay.
We do apologise if the points raised impacted your stay however it was only the leak that was raised to us and this being on the final night, as a gesture of goodwill we would like to offer you a refund of £50 in hopes this will make up for the leaking from the shower.
Property Owner
Reviewed by Fatima3.1★Jul 2022
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"Thank you so much for a wonderful venue for mine and my brother's 40th this weekend."
We couldn't have asked for better in terms of space and the mix between rustic and modern facilities. Communication was great and everything went through without any problems. I will definitely be recommending this place to friends, and I would love to stay again for another big occasion.
Reviewed by Colin5.0★Jul 2022
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"We had an amazing time in a beautiful property."
Everything worked perfectly and the owners were very accommodating.
I would recommend this house to everyone.
Thanks
Reviewed by Michelle4.4★Jun 2022
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"Brookside Manor is an amazing place."
The large dining space with the gallery is perfect for meals together, and the big central kitchen means everyone joins in with the cooking. The snooker room was a big hit, as was the hot tub, and the children loved using the pool.The walk down to the Viaduct and Aqueduct through the wild garlic is spectacular. Everyone wanted to book another stay and make it an annual event.
Reviewed by Kate5.0★May 2022
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"The property was everything I’d hoped for and more for my wife’s surprise birthday party."
Full of character ,loads of room for everyone it was clean and facilities were plentiful for all 28 of us.The owners were fantastic and on hand to help out with questions. The local area was amazing for walking with an aqueduct and castle plus the local village with coffee shops and pubs. Even found local caterers who did birthday tea which was lovely and plentiful, although it was our first visit I doubt it will be our last.
Reviewed by Jason4.7★Jan 2022
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"The description of rooms misleading on printout from agency."
States annex sleeps 6 when it actually sleeps 4. One of guest family were unable to attend due to illness. Otherwise we would have a bedroom less.
The shower in room 5 was back flowing and could do with attention. We were unaware that a switch in room 2 serviced the bathroom in main bedroom so they had cold water initially.
But we had a lovely weekend and were lucky to enjoy a beautiful Christmas tree nicely decorated. We loved the house and would definitely recommend it for a break away. Swimming pool was especially a favourite with the family. The owner responded very quickly to our queries and his son was quite helpful also. Thank you so much.
Reviewed by Sue4.1★Dec 2021
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"We loved our family stay at Brookside Manor House."
There was plenty of room for 28 of us and we all loved the pool, hot tub and large dining are. Simon was a great host and not even the power cut (nothing to do with the house) spoiled our stay!
Reviewed by Rebecca5.0★Nov 2021
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"We had booked Brookside Manor House for a week long extended family break."
There were 23 of us in our group, ranging from 2yrs to 85yrs. The property had something for everyone. We loved the swimming pool, gym, pool table and hot tub and made use of this daily.
As you'd expect with a large property, there were things that didn't work (e.g. showers, heating). However, the property owners were excellent at responding to calls and immediately rectifying any issues. This is a big plus in our opinion!!
We are a family of cooks - and everyone enjoyed the large kitchen, Aga and the separate small kitchenette in the annexe, as well as the well proportioned dining room and living rooms.
Our family enjoyed walks around the property; Chirk castle is about 20minutes walk across fields (steep in areas), as is the aquaduct. For further trips, we visited Barmouth beach (about 1hr40mins by car) and a few of us climbed Mt Snowden (about 1hr30mins away).
We would definitely recommend this property to similar sized groups. In fact, we've already recommended to other families.
We hope to return again soon, as there are many more beautiful walks and activities that we couldn't cram into a week!! (Paddle boarding in Bala for example!).
Reviewed by Jeni5.0★Aug 2021
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"Lovely old manor house oozing with charm and atmosphere."
External facilities were excellent and all very close to the house. Being old the house and internal facilities are a little tired but Simon is very helpful and quickly addresses any issues.There was an airlock in the pipes and a plumber arrived and solved it the same day.
The grounds are excellent and it is isolated yet easy to get to lovely places like Llangollen.
Overall the family had a memorable week and the children in particular did not want to leave
Reviewed by Peter4.1★Aug 2021
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"Our feeback is in relation to the property rather than the service that Sykes Cottages provided."
The property was undoubtedly at some time a grand house. The owner was very polite and helpful, given the size of the house there was plenty of room for our family during our stay.
We were desperately disappointed with the overall cleanliness and hygiene of the property - more so given the times that we all live with and adjust to now.
We honestly felt as though we had to clean and/or check every item that we used in preparing and consuming food and drink. Cups, glasses and plates in the cupboards were returned there dirty, the fridges needed a 'super' clean, the bar-b-que was horrendous and had not been touched since it was last used.
The property was generally tired and needs a serious refresh. When one pays the rental fees demanded for this property it would be expected that all the showers were operational and manageable - NONE of the showers had adequate water flow, the temperature could not be managed (they were scolding hot and could not be reduced).
Several light bulbs had expired and not been replaced, the kitchen area is inadequately lit for an area regulalry used to prepare food and clean. There was a box of items under the kitchen sink that were damp and moulding, several taps constantly leaked and toliet cisterns constantly running. Dog litter and prior guests toys on the lawn, no mattress covers on the beds.
It's a list, not exhaustive and not written by someone with a complacent or negative nature - just an opinion that so much more should be provided and done to ensure that visitor's felt comfortable, safe and clean when prices being demanded are so high.
Reviewed by Janet2.2★Jul 2021
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"Me and my family stayed here for 3 nights to celebrate my mum's 70th."
We were 8 children and 13 adults.
We had an absolutely fantastic time. it's so nice to be able to come away in the middle of winter and be able to swim, go in the hot tub, play snooker, squash and loads more. Simon was super friendly and helpful. We were all so happy with the house and grounds. We'd definitely go back.
Reviewed by Tura5.0★Jan 2020
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"What a lovely house and surroundings."
We went for the weekend for a 50th golden anniversary. Everything was ready when we arrived, heating was on, the hot tub was amazing for a cold November day. Swimming pool was great for the children.It was cozy from the minute we walked through the door. Would definitely recommend to friends and family. Great place for all the family,.24 of us all together,.to spend quality time together.
Reviewed by Victoria5.0★Nov 2019
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"The location and size of the property were ideal for our party."
However the lack of maintenance and repair was very disappointing and marred what otherwise would have been an enjoyable holiday. More than half of the rooms had no working central heating. Several showers didn't work and water leaked down the light pulley switch when the bath taps were turned on in bedroom 1. Some of the kitchen appliances were in need of repair eg the dishwasher door seal and lower rack were damaged as was the door on one of the electric ovens. There were two power cuts because the main fuse blew which were told was due to an inadequate power supply. There wasn't a wood burning stove in the sitting room and the open fire in the games room was not usable but both of these were mentioned in the listing.
Reviewed by Paul2.5★Oct 2019
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"The owner was very helpful."
Anything we needed he was happy to oblige straight away. Just wanted us to have a good time and relax. One of the best holidays I’ve ever had, plus his knowledge of the local area helped plan our days in Bronygarth. Brookside manor is incredible
Reviewed by Joe4.4★Aug 2019
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"Simon was a fantastic host."
He was always available when needed, but also left us largely to our own devices.
Some old reviews say the house is short of glasswear/ big pots etc. This certainly isnt a problem anymore- the kitchen is very well equipped.
The house itself is fantastic. Full of character, with space to seat everyone in the dining room.
The pool and hot tub are a real bonus. We're looking forward to returning next year.
Reviewed by Alex4.7★Jul 2019
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"We had a great time at Brookside house."
The house exceeded all our expectations and are really looking forward to returning ! We had a lovely family celebration for Great Grandads 90th Birthday. The facilities were excellent and all 26 of us had a great time. Amazing location
Our only negative comment is the house could do with some basic cleaning products available with 26 of us it would have helped to keep on top of cleaning... a mop would have been useful too.
Reviewed by Jenny4.1★Jun 2019
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"We really enjoyed using all the sports facilities, especially the tennis court, swimming pool and snooker table."
The house was lovely and spacious and all our guests (mostly extended family) commented on what a lovely place it was. It was a fabulous week despite the weather being on the cool side. The owner was friendly and helpful.
Reviewed by Bruce5.0★Jun 2019
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"So many facilities to amuse four generations of the family with varied interest and plenty of local interest meaning we had short journeys to visit them."
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Reviewed by Mary4.7★May 2019
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"We had a fabulous holiday."
The facilities were excellent and we made full use of all of them. It was lovely to be able to light the woodburning stove in the evening when it got chilly and sit round it chatting. Simon was very friendly and helpful. So good we have booked it again for next year!!!!
Reviewed by James5.0★Apr 2019
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"Wonderful house, superb facilities, magnificent environment, simply perfect for our family celebration"
Reviewed by Albert5.0★Apr 2019
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"Great cottage, full of character."
Owner was extremely helpful and responded immediately to sort out a couple of (minor) issues.
Reviewed by Hash4.4★Apr 2019
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"From the second we drove up the drive way and saw brookside Manor we knew we would have a great time."
16 adults, 2 teenagers, 5 children and 3 babies and each and everyone of us thoroughly enjoyed the weekend.
The facilties were amazing, keeping everyone entertained.
We loved the fact the dining area was large enough to seat us all for our meal on Saturday followed by a game of family bingo.
Would definitely recommend staying here, nothing was too much trouble for the owners.
A fantastic holiday and would 100% return to brookside Manor in the future.
Reviewed by Rachel5.0★Mar 2019
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"We were pleasantly surprised with the amount of space this house had."
The swimming pool/ sports courts and hot tub made our stay more pleasurable and meant the whole family could be involved in activities no matter what the age. The only issue we had was the last day the boiler/tank in the main bedroom made a very loud noise from 5am onward and kept 3 families bedrooms awake.
Would certainly stop here again !!
Reviewed by Sally4.4★Mar 2019
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"Really fantastic house."
Excellent location. Really large house with pleanty if room but at the same time retaining the comfort, cosy, homely feeling.
Reviewed by Chris5.0★Mar 2019
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"When we arrived the house was cold ,one of the toilets wasn’t flushing so we had to call to arrange someone to come and have a look the next day."
The plumber managed to get the heating upstairs started and sorted the flush but the next day the heating had gone off again as we were leaving later that evening just told the children to stay downstairs and play.We didn’t see the owner before we left as he wasn’t around otherwise I would have mentioned the above.
Reviewed by Shereen2.8★Dec 2018
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"I couldn't recommend Brookside Manor more highly."
What a weekend I and my family have had. The property caters for wide range of family members, from the pool, gardens and tennis courts for the younger members, to the sauna's, hot tub and relax areas for the older ones. The property comfortably houses 30+ guests without feeling over crowded. There are ample break out rooms to get away from the hustle of a party weekend but also all can be housed in the entrance dining area and the living room overlooking the rear garden.
The swimming pool and sauna room was a great way to spend fun time with the kids.
Location wise, it is very picturesque overlooking Chirk Castle, where we went for a visit to look around this impressive 700 year old Castle. There would be plenty of pleasant walks around.
Simon, the owner, was extremely helpful calling round upon request to sort out a couple of minor problems we had "how to turn on the arger oven on".
We would definitely considering booking this property again and would recommend this to anyone looking for a fun family break away.
Reviewed by Alex5.0★Nov 2018
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"The activities were brilliant."
There was something for everyone. The kids enjoyed the outside jacuzzi and swimming pool. Lots of space to run. Facilities did it for us.
Reviewed by Benedict5.0★Oct 2018
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"We had a really great holiday and the venue was fantastic for our large family gathering."
Reviewed by Andrew4.1★Jun 2018
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"We had a fab weekend away at Brookside manor."
Had loads of facilities to keep 20 of us busy. We were sad to leave.
Reviewed by Rebecca5.0★May 2018
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"A lovely big house for a large family gathering, in a superb location."
We were 16 people aged from 1 to 77, so plenty of things to do for everyone. But, we felt that the property is a little tired and in need of an upgrade, particularly bathrooms and kitchen. A lot of things were not working, or not working well such as heating, Wi-Fi. The swimming pool, tennis court and hot tub are quite old, though adequate. Simon, the owner was very friendly and helpful, but we didn't feel we could bother him all the time. We enjoyed our time there. However, I would say that it was more like camping than staying in a luxury holiday home. All in all, we would probably stay again, as there are not many places with this capacity. The area around the house is very attractive with opportunities for walking, cycling, visiting. We would definitely like to return to this part of the country at some point.
Reviewed by Susan3.1★Apr 2018
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"What a magnificent venue."
We were made to feel very welcome from the point of arrival until we departed.
A magnificent property which was every thing i wished for and more to celebrate my 50th Birthday. Thankyou
Reviewed by Gary4.8★Jan 2018
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"We had many problems with this cottage over the course of our 3 day stay."
The biggest problem was intermittent central heating (more off than on) and no hot water for most of the holiday. The owner came once to fix but by that point we had gone an entire daytime with no one able to have a shower unless electric (27 of us!). Sadly most of us were pleased to get home to warm and comfortable houses.
Most of the house is in need of repair and en suite facilities not up to scratch.
Not enough mugs in kitchen also disappointing we were constantly re washing (in cold water).
Only 2 pillows on double beds, 4 would have been better.
Only 2 medium size towels and 2 hand towels for a room with 4 beds in.
Gym inadequate...about 70% of equipment broken.
Swimming pool condition poor but didn’t stop the fun.
Hot tub excellent.
Reviewed by Emma1.9★Jan 2018
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"We all had a fab holiday and lots of facilities on our door step."
Great House that can accommodate all our party of 30 guest !!
We even went to Wales lol... minutes away Castle was great and the Aquaduct Walk was a bonus.
Hot Tub & Swimming Heated Pool was a bonus for all
Reviewed by Angela5.0★Nov 2017
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"Fantastic weekend celebrating my wife’s 50th birthday."
An excellent venue for a family get together... Thanks!
Reviewed by Edward5.0★Nov 2017
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"Great venue for a good get together."
Loads to do and lots of space. I would consider booking again there...if I could find a date when its free!
Reviewed by Daniel5.0★Mar 2017
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"Warm, comfortable, bhelpful owner onsite."
Very welcoming. A lovely experience.
Reviewed by Susan5.0★Oct 2016
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"We thought that some areas were very poorly lit."
This was particularly evident in the kitchen and especially so in the "Library" where you need light to read books or do jigsaw puzzles. All that is required is to replace low wattage bulbs with more powerful halogen or LED bulbs. It would also help if some of the light switches were labeled to save uneccessary treaks around the house trying to find the relevant switch.
The Family (a group of 20) were overwhelmed with the facilities available in the house and on site.
Reviewed by John4.8★Sep 2016
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"We had a tremendous weekend at the Manor House."
We couldn’t have had a better time. Our hosts were brilliant, extremely friendly and helpful.
The location is perfect for families with loads of activities for the kids (pool, hot tub, tennis court, lawns to run around in etc. etc.) and is enclosed enough for the adults to be able to relax without worrying too much about the kids.
The barbecue area is immense and was the hub for our whole weekend. The dining area was also extremely useful for the one time we all sat down indoors to eat together.
All in all, a fantastic weekend.
My only complaint……….. We had to leave and return to normality!
Thank you to the Pierpoints for being tremendous hosts.
Reviewed by Russell4.6★Jun 2016
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