Bwthyn Llechen

44 Customer Reviews

• "We stayed in september , First thing I did after settling in was to have a shower in which I slipped and injured my knee on the edge of the bath, this was due to a totally useless shower mat which just slipped as soon as I stepped on it, you cannot reach the tap on the shower because the glass screen can't be opened as it is up against the wash basin."

  The wash basin is too small and to make it even smaller there is a fixed tap in the middle of the basin, so really the bathroom isn't fit for purpose, could this be why there is no picture of it? The bedroom door catches the mattress on the bed when opening, over complicated cooker, seemed like we spent ages reading instruction manuals I know that isn't the fault of the property, but whats wrong with turning a knob.We really love Portmadog and surrounding area and were really looking forward to our stay. I usually am not one for complaining and I wasn't going to leave feedback but I thought I had to tell you our views. very dissapointed

  Thanks for your feedback Jim. We’re sorry that you didn’t enjoy your stay, reflected in your 50% scoring overall. If you had contacted us during your stay, we would’ve had the opportunity to address the issues you’ve raised. Regarding your comments:- 1) The shower mat is supplied at the side of the bath. It is up to the user to check it is fitted in place before stepping on it. We cannot be held responsible if guests don’t ensure correct fitting. 2) That is the case with most showers, you usually have to stand in them to access the controls. 3) The bathroom is fit for purpose, the washbasin being perfectly usable. 4) The twin bedroom door touches the end of the quilt when closing the door. The door can still be fully opened and closed with ease. 5) The cooker requires 2 control knobs to be operated, function selector and temperature, which is fairly standard. A quick start guide on the worktop shows you how to do this, so there is no need to “spend ages reading instruction manuals”. We go to a lot of effort to provide a comfortable and well equipped holiday home for our guests. We do feel a bit aggrieved that you have absolutely nothing positive to say about your stay. Despite saying that “I usually am not one for complaining” you’ve made a point of complaining about some fairly trivial things. I suppose you can’t keep all of the people happy all of the time! Property Owner

  Reviewed by Jim2.5★Sep 2024

• "The property is in a quiet, secluded, private position yet just a minute from the main street."

  Although overall clean and reasonably equipped, as with all holiday rentals, after so much usage it is now starting to show its age. Apart from this criticism we had a lovely stay and would recommend this property.

  Thanks for your feedback Derek. We’re glad that you enjoyed your stay and would recommend. As usual, we will be doing some re-decoration over the quieter winter months. Property Owner

  Reviewed by Derek3.4★Sep 2024

• "Our second stay at Bwthyn Llechen tho the first time was some years ago."

  No hesitation in re- booking and we were not disappointed. The apartment was spotlessly clean, well maintained and fully equiped with everything you could need. The location is quiet yet near to all Port Madogs amenities and the private parking a bonus. Can highly recommend.

  Thanks for the positive feedback Margaret. We’re glad that you enjoyed your stay and would recommend. Property Owner

  Reviewed by Margaret4.7★Jul 2024

• "Great location, in the middle of town, but a private group of houses."

  No noise heard from the town or anything. Lovely and spacious accommodation with a very well equipped kitchen with modern appliances. Beds nice and soft, loads more room in the double than it looks in the picture, long and thin, rather than short. Good room in the twin, I had space to put the travelcot up between the two beds without needing to move the beds around. Sofas are a little slippy as they are leather and personal preference is not for leather, but can understand why they are more practical in a holiday let. Owner rang us on the way to let us know there may be a small issue with the highchair once we got there, but to let them know and they would be coming to change it over in the week. It was fine, just a little stained which is to be expected with a baby's highchair! It has also been changed over for a brand new one now anyway. I text the owner letting them know of a couple of things that could do with being fixed (nothing that affected the holiday, things such as one of the spotlights in the bathroom was out, it was 1 of 6 so didn't affect our stay at all) and these were sorted ASAP. Parking is available for two cars, but could potentially get a little tight depending on the size of your vehicles. Although pet friendly, there was not a hair in sight. Generally feels a well maintained flat. Will definitely be booking again.

  Thanks for the positive feedback Amy, we’re glad you enjoyed your stay and hope to see you again. Property Owner

  Reviewed by Amy5.0★Apr 2024

• "Had a great time here Good location and everything we needed in the well ..."

  Had a great time here Good location and everything we needed in the well equipped apartment Will be looking at staying here again in future Thank you

  Thanks for the positive feedback Wendy, we’re glad you enjoyed your stay and hope to see you again. Property Owner

  Reviewed by Wendy5.0★Apr 2024

• "We had a marvellous stay at this property."

  .. so much so... we are hoping to visit again very soon!! This was a lastminute.com find as we had car trouble whilst we were already staying in Porthmadog and couldn't extend our stay in the property we initially booked in... but we felt blessed to have found this gem of a property and wished we could've stayed here from the get-go, as this property was more roomy and airy...!!! My husband, son and pooch were way more settled here

  Thanks for the positive feedback Kerrie, we’re glad you enjoyed your stay. Property Owner

  Reviewed by Kerrie4.7★Apr 2024

• "The cottage was beautiful everything you would need was there warm and cosy."

  Just one little complaint the sink in the bathroom was so small it was really difficult just to clean your teeth and was your hands.

  Reviewed by Pauline5.0★Sep 2023

• "I think we left the property cleaner than when we entered."

  It’s a shame because the apartment looks lovely on the advert. The location is ideal for bus routes and parking is a bonus. The view however from the apartment was of a carpark and people kept looking in and walking through the courtyard where we sat do not very private.

  Thanks for your feedback Margaret, we hope that otherwise you enjoyed your holiday. We wish that you had reported the cleanliness issue when you arrived as It would have given us the opportunity to resolve it. We will address this with our cleaner. Checking back this year, there have been no previous issues, with the cleanliness scores usually 100%. We're sorry that you didn't like the courtyard and car park. In 14 years it is the first complaint we've had regarding this. Property Owner

  Reviewed by Margaret Edna3.1★Sep 2023

• "Great location and base to explore all that Gwynedd has to offer which is plenty!"

  Reviewed by Graeme5.0★Jul 2023

• "Lovely apartment Sofa was uncomfortable but would stay again"

  Reviewed by Paula4.1★Jul 2023

• "Sadly washing machine was broken, waiting for a part."

  Masses of plates but only five mugs and keys to French doors missing. Otherwise a fantastic location and comfortable base for exploring North Wales and Snowdonia. Near to supermarkets, petrol station and local shops as well as a few banks.

  Thanks for your feedback Lindsay, we’re glad that you enjoyed your stay. Apologies for the issues you had. The washing machine is being repaired this week and the French door keys are back in place (previous guests must’ve moved them). Unfortunately some of the mugs must’ve been broken - thanks for reporting, we will get some more. Property Owner

  Reviewed by Lindsey4.4★Jun 2023

• "It would be nice if towels were provided, but otherwise the property was perfect."

  Reviewed by Sue5.0★May 2023

• "Great communication with the property owner."

  Nice property in a good location. Very happy with our stay.

  Reviewed by Jennifer4.7★Apr 2023

• "Excellent location, clean and comfortable, ideal as we had our Labrador with us."

  We really enjoyed our stay

  Reviewed by Wayne4.1★Apr 2023

• "A broken bed in the twin single bedroom took 3 days to get replaced and a water leak from the apartment above involved some DIY maintenance and resulted in the second bedroom being uninhabitable for the last week of our stay."

  The property owner did all he could but the maintenance company were uncontactable.

  Thanks for your feedback George, we hope you enjoyed your holiday. A few points regarding your comments:- 1) The broken bed, while still usable, was replaced with a new bed less than 48 hours after being reported. 2) The smell reported from the damp carpet (due to the leak which was resolved within an hour) which made the second bedroom uninhabitable - both myself and my housekeeper called in after you left and didn’t notice any odour at all. The next guests (who arrived the same day you departed) have not reported any issues. Property Owner

  Reviewed by George Andrew4.1★Oct 2022

• "I lovely clean well maintained cottage everything you need for your comfort"

  Reviewed by Karen5.0★Oct 2022

• "This was our second stay as we had to cut our April holiday short due to Covid."

  In easy reach of Steam train station, local museum, fabulous eatery 'The Port' Good base for that part of North Wales and we only live 60 miles away.

  Reviewed by Gordon5.0★Sep 2022

• "The double bed was very close to both walls, so a bit of a squeeze to get in and out!"

  Didn't spoil our stay, though.

  Reviewed by Elspeth4.7★Sep 2022

• "Fantastic location right on the harbour at Porthmadog."

  Comfortable apartment with everything you could need for a holiday stay. Pet friendly which is a huge bonus for travellers with their pets. The apartment fronts the secure car park, so whilst we didn't let our dog loose in the car park, tethered on a long lead and supervised she was quite happy to have a wander around. Overall an excellent holiday base and would be happy to book again.

  Reviewed by Simon4.4★Aug 2022

• "This is a lovely property in a perfect location to step out and walk around the beautiful harbour and is also close to all the shops and places to eat without the need to drive."

  Fantastic beaches and walks are very close too. The owners have left maps and guide books in the lounge drawers for visitors which really helped us to plan some amazing trips out with stunning scenery.

  Reviewed by John5.0★Aug 2022

• "Great holiday home and location."

  Pity about the lack of towels and the time the hot water takes to come through. Still has lot of, possibly now not required, Covid information and instructions in various places. Only one one set of keys and not the two mentioned in the information sheet in the kitchen area. Overall we would be happy to return in the future.

  Thanks for your feedback Michael. We’re glad that you enjoyed your holiday and would return. Thanks for making us aware about the hot water, we will look into that and the spare keys have now been replaced. We are currently looking in to the towels with our housekeeper and hope to be providing them again soon. Property Owner

  Reviewed by Michael4.1★Jun 2022

• "There was no coffee machine and the cuttery was minimal."

  The house itself was lovely and the location is super.

  Thanks for your feedback Hans and we’re glad that you liked the house and location. We don’t have a coffee maker, though there is a cafetière for making fresh coffee. I will check on the cutlery, I thought we had plenty so it’s possible that some has disappeared. Property Owner

  Reviewed by Hans4.1★Jun 2022

• "V good ! Happily return!"

  Reviewed by Colin5.0★Apr 2022

• "We had a very enjoyable stay at this apartment."

  We had rescheduled twice due to the pandemic so we were glad to finally make it! The apartment was warm and cosy with a spacious, well-equipped kitchen. The shower pressure was excellent. There was also a very nicely put together list of things to do in the area. The location is great as it's right in the centre of town but very quiet. We would love to stay here again and are actually thinking of returning in the summer!

  Thanks for your feedback Martina. We’re glad that you finally managed to get here and that you enjoyed the apartment and location. Hope to see you return soon. Property Owner

  Reviewed by Martina5.0★Apr 2022

• "We had a really nice week in Porthmadog."

  The location of this apartment is excellent, and we'd definitely return to Porthmadog itself for a future holiday. On the whole the apartment was as advertised, spacious, and well-equipped (minus essentials in the kitchen like salt etc), however we did question why we needed to bring our own towels since we were asked to put bed linen in a degradable bag at the end of the stay anyway (with a "threat" of a £25 charge if we didn't do this). Covid seems like a bit of an excuse here, and it's not ideal to have damp towels to deal with at the end of the week. The parking on site was really handy, and we had no issues, but wondered whether it was actually possible to manoeuvre into/out of the designated space should their have been cars in the adjacent spaces. Overall a nice place to stay for a week.

  Thanks for your feedback and we're glad you enjoyed your holiday. We must apologise regarding the out of date Covid sign, which mentions an additional charge which no longer applies (this has now been removed). Unfortunately, due to Covid we were unable to provide towels for the last two years. We are currently reviewing this with our housekeeper and we hope to be able to supply towels soon. We do hope that this didn’t detract from the enjoyment of your stay. Property Owner

  Reviewed by Caroline3.8★Apr 2022

• "Lovely place to stay - check in instructions were great - well equipped kitchen - perfect base to explore the area- bit disappointed that no towels were provided- especially when bedding - tea towels etc were provided!"

  Covid seemed a bit of an excuse. We also only had one key to the property - Could also benefit from a hairdryer - otherwise had a great weekend break thank you.

  Good to hear that you had an enjoyable weekend at Bwthyn Llechen. Apologies regarding the towels, we are reviewing this with our housekeeper and hope to be able to provide towels soon. Property Owner

  Reviewed by Alison4.7★Mar 2022

• "Our 2nd stay at this property and once again it was great particularly as the weather was extremely good as well."

  Not sure why but we couldn't find any keys for the french doors and it would have been nice to be able to open them.

  We’re glad you enjoyed your holiday. Apologies regarding the French door keys, they will be moved to a more prominent position. Property Owner

  Reviewed by Garry5.0★Mar 2022

• "Just come back from a 3 night stay."

  We had a fantastic time. This is a lovely little apartment with everything you need, not much to do in the local area but the apartment Is great.

  Reviewed by Mark4.7★Dec 2021

• "This property offered everything you know and expect from a Sykes cottage."

  It was clean, comfortable and well appointed. The weather was not good however, due to the lovely, spacious accommodation, we were able to stay comfortably indoors when the weather was too bad to go out. This location is tremendous, right on the harbour and seconds from the high street, and you can also see the steam trains from the window! It is also a great centre point for visiting the beautiful surrounding area. Whilst there is no garden for dogs, there are quick walking places (and lots of bins) right outside the complex and lots of walking opportunites close by. All in all, a lovely break. This is the second time of staying within the Oakleys complex (2 different properties, both via Sykes) and we would not hesitate to recommend it.

  Reviewed by Michelle5.0★Oct 2021

• "Good accommodation in excellent location."

  Great for the dog too if you do not mind the fact there is just a communal courtyard outside. Not an issue for us, but might be for some. Shaver point did not work in bathroom and we have never seen a toilet so close to the wall... !! Facilities ok in view of covid restriction

  Reviewed by Dorothy4.7★Sep 2021

• "Great cottage and location"

  Reviewed by Elaine5.0★Aug 2021

• "This apartment is well located, has all the facilities needed."

  However this is not a pet friendly apartment, no enclosed garden as the courtyard opens out onto the car park.

  Reviewed by Dawn4.7★Aug 2021

• "Overall the accommodation was fine, although one toilet roll was not sufficient for a week."

  The private courtyard garden is not ideal for dogs and is tiny. If taking a dog it would have to be on a lead outside.

  Reviewed by Pam3.8★Jul 2021

• "Thank you for a lovely stay."

  The location was beautiful. We would like to give a few bits of feedback: the toaster is temperamental and looks fairly old/used- there is a knack to using it which some guests may find frustrating (I did initially!). The heating and shower were both amazing. Beds were comfortable and fresh and clean. Overall apartment was clean and well stocked. The kitchen table seats were very uncomfortable.

  Reviewed by Francine4.4★May 2021

• "Very comfortable and well located accommodation in a beautiful area"

  Reviewed by Garry5.0★Apr 2021

• "Excellent property with a great location"

  Reviewed by Michael5.0★Sep 2020

• "The apartment was spacious and clean."

  Location was excellent , tucked away near the harbour , very quiet at night - yet all the towns facilities were close by. It is the small details which mean the most, plenty of coat hangers , a non slip mat to use in the bath/shower and a nightlight near the bedrooms. However, please note , no hairdryer ! The weather was superb , which does really help, and the cafes and pubs did their level best to get round this difficult time . We used the trains , the coastal route to Aberdovey and the Ffestiniog railway-we had to have our own carriage , which was great.!

  Reviewed by Rosemary5.0★Sep 2020

• "Ideal location for short break."

  PORTMADOC lacked suitable places to eat out though . A few good supermarkets nearby. High street has seen better days.

  Reviewed by Christine5.0★Aug 2020

• "Lovely cottage, great facilities."

  Was cold when we arrived but soon warmed up. A leak from the toilet made the floor wet. We'll stay again.

  Reviewed by Ashley4.4★Mar 2020

• "The apartment was well presented and very clean after a change in housekeepers recently ."

  The location next to the marina and on the Welsh Coastal footpath made it excellent for walking to Borth y gest beach and onward to Black rock sands - All round a great place to stay and the owner was a pleasant person to deal with on the two occasions I had contact Will stay again

  Reviewed by Simon4.7★Oct 2019

• "When we arrived my wife had to clean the place and this took over an hour to do."

  This our fourth time of visiting and the cleanliness no-where matched the previous times. The floor needed cleaning and mopping, cooked food was left in the sink, toothpaste marks all over the floor, the cutlery was dirty in the drawer, crockery stained The bathroom pedestal smelt of wee around the base and the so called 'clean' towels were very badly stained and smelt musty. Unless the quality of cleanliness improves we probably wont go back again. We feel very sorry for the owners who have always had an apartment to be proud of. Regards Mr & Mrs S. Morrison. Anglesey

  Thank you again for providing this feedback, due to which we have changed our cleaners from 5th October to ensure that this doesn’t happen again. Property Owner

  Reviewed by S4.1★Sep 2019

• "Great week in Porthmadog, and great weather too."

   The property is ideally located for all the attractions around, the Ffestiniog Railway, Port Meirion and Snowdonia to name but a few. Ideally located close to some great pubs, takeaways and restaurants. An ideal UK getaway location Thanks and regardsTim Ewins

  Reviewed by Timothy3.8★Aug 2019

• "Beautiful apartment, our second visit."

  Fab location too. Only slight criticism was cleanliness, some parts needed looking at.

  We are glad that you enjoyed your second visit to Bwthyn Llechen. We have passed on your issues with the cleanliness to the housekeeping team to make them aware of it. We do hope we can welcome you back before too long. Property Owner

  Reviewed by Brian4.7★Jun 2019

• "It would have been better to be able to open the patio window doors."

  It's very enclosed and dark and could get too hot as well.

  We take our guest feedback extremely seriously and we’re disappointed to hear that you found our holiday home too hot - there are two sets of keys for the patio doors and the heating is totally controllable by all guests but thank you for your feedback Property Owner

  Reviewed by Paul3.8★Apr 2019

• There are no reviews featuring this term Show all reviews