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"Great location and perfect size for us."
We did enjoy our stay but we did need to do some cleaning before we got settled in. Kitchen worktops and sink needed a good clean down, and the grill pan and air fyer both needed cleaning before we could use them as there was cheese stuck to them. Dog hairs were found in the flat (I know its dog friendly but still expect a good clean between guests) and skirtng boards thick with dust. We ended up cleaning the kitchen and sweeping some of the skirting boards. Under the bed was thick with dust too (one of my dog likes to sleep under beds so we ended up seeing how dirty the floor was). The extractor fan in the bathroom doesn't seem to do anything (however this is also thick with dust so could be the problem). Overall we enjoyed our stay but we don't expect to need to clean when we get on holiday.
Thank you for your feedback. Firstly, we agree, we do have a great location and a great size. We are pleased to hear that you did enjoy your stay, however, were disappointed to hear you do not feel the apartment was cleaned to good standards, especially given the feedback below from another customer who commented on the cleanliness (left 19th August 2024 ).
We have spoken with our cleaners who have confirmed that the kitchen worktops and sink are ALWAYS cleaned thoroughly, albeit there are a couple of stains on the sink that cannot be removed.
We note what you say regarding the baking trays, and they will be replaced.
With being dog friendly there may be the occasional dog hair still present, despite our cleaners’ best efforts to ensure removal.
Your feedback will be further discussed with our cleaners to see how we can improve going forward.
We are happy to note that, overall, you enjoyed your stay.
Property Owner
Reviewed by Laura3.8★Aug 2024
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"Nice clean flat, exactly as pictured online."
Decently equipped, with lots of hot water! Great to have easy parking.
Reviewed by Catherine5.0★Aug 2024
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"Costly and comfortable, well located flat."
Reviewed by Rebecca5.0★Aug 2024
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"We had a lovely stay, the flat has everything you need and more."
The fans were a welcome addition and we appreciated the welcome pack. This is our second holiday in Rhosneiger and it's becoming a family favourite.
Reviewed by Tracy5.0★Jul 2024
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"Great location."
All basic facilities. Dogs enjoyed.
Reviewed by Wendy5.0★Jul 2024
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"Great location and apartment,"
Reviewed by Gillian5.0★May 2024
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"A lovely base for a family of 4 and the dog."
Comfortable and clean and a great location.
Reviewed by Joanne3.8★Mar 2024
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"The property was clean and tidy."
Had to contact the cleaner for help to get the TV working.(very helpful). The extractor fan was not working so the smoke alarms kept going off. Also the freezer is badly in need of defrosting.
Reviewed by Isobel3.8★Nov 2023
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"Wythnos Bendigedig."
Wonderful week.
Definitely in the mix for future holidays.
Stewart Bloor
Reviewed by Debby5.0★Oct 2023
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"Great little flat a few minutes walk from the beach."
Flat was clean and well kitted out with everything you’d need for stay. Would stay again. Only a couple of minor issues. There were issue with blinds in the master bedroom due to loose slats which I fixed with tape so should be sorted now. One of slats was in store cupboard so clearly a known issue that was easily sorted. Also the bath shower screen needs fixing in place as it leaks every shower. Dishwasher only works on pan setting.
Reviewed by Paul4.7★Aug 2023
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"Very clean and comfortable."
Lack of BBC and intermittent Wifi meant not able to watch certain programmes, but apart from that everything was fine.
Reviewed by Judith4.7★Jul 2023
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"Lovely modern apartment with all amenities."
Spotlessly clean, good location for beach and lake walks.
Reviewed by Elizabeth5.0★Feb 2023
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"Great accommodation."
Very well prepared for our stay. Loverly area. Nice clean beaches only a short walk and shops, pub’s, restaurants close by. Highly recommend staying at this apartment. Dog friendly. Off road parking. Good area to travel to all areas of Anglesey. Just as advertised if not better.
Reviewed by Anthony5.0★Oct 2022
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"We had a great stay at this property."
The location was great for us. Not too far away to walk into the centre of the village, and also a short driving distance to explore more of Anglesey.
It was also great to have a parking space as we noticed other holiday rentals in centre of the village may not have a parking space and have to pay to park on the main roads.
We found the apartment to be very clean and just as described.
It was great to be able to leave all our Sandy boots at the bottom of the stairs.
No issues from the neighbours, in fact didn’t really hear anything from them.
We ate out mostly, didn’t make it to the local chippy but it was always very busy.
Highly recommend the Oyster catcher if you fancy something a little bit special, or just a pint after a long walk on the beaches.
Y Morfa was a great local pub with friendly locals.
We had breakfast at the surfers cafe and Chaplins (as recommended in the info book) Chaplins was our favourite, they did a great bacon butty!
We will definitely come back to Rhosneigr and stay in this property again.
Thanks for the milk and Welsh cakes!
Reviewed by Emily5.0★Sep 2022
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"Property was fine
Comfortable and had all necessary items close to the beach and location perfect."
The neighbour in number 3 however was very rude on arrival as I was unloading my car and was blocking his drive and had not had chance to put my car in the allocated space before he arrived back. He said this happens every week therefore I am not sure I would recommend this flat due to his unfriendly attitude as he was very angry with me. This did impact on my week as I was wary about him following this experience. That said we had a nice holiday
Reviewed by Sarah3.8★Aug 2022
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"Light spacious apartment that was very clean."
Broken flag stone for front step that was dangerous. Definitely couldn’t sit outside as it was next to overflowing bins and a bush. Such a shame as the weather was glorious. Tv reception non existent. We would rather listen to music but having a young child it would have been nice for him. Location was good. We love walking so didn’t mind the walk to the beach every day. The beach chairs were really great too, Could do with more drinking cups for water/juice, Overall we had a good holiday.
Reviewed by Sally3.4★Aug 2022
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"A lovely apartment in a great location."
Felt welcoming and comfortable and was spotlessly clean when we arrived. The living room is light and airy and bedrooms were a great size for two adults and two children. Was very useful having a car parking space and we really appreciated the beach chairs left for us to use. Thanks so much.
Reviewed by Gabrielle5.0★Jul 2022
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"As stated by previous visitors the flat is conveniently located and provides a good functional base."
We think important to mention is the full flight of internal tiled steps leading into the flat, the bathroom, bedrooms and living room doors all open into this space.
The flat is very well provided for with utensils, electrical items etc and everything was clean and in good working order.
Unfortunately we didn’t sleep well due to a few issues. The bedroom was stuffy and needed ventilation. A breeze through the open window caused the slatted blinds to rattle against the window. The duvet is a 13 tog. We stayed in May and found this too warm. There was no alternative summer duvet to use. This also contributed to the poor sleep we had here.
Unfortunately, on arrival the bathroom had a lot of mould in between tiles and on the wall. This was reported to the cleaners and owner which hopefully has been rectified prior to the next visitor.
We were unsure of the outside space and decided the bench mentioned is unusable in reality as it is in a small space that is used by the downstairs occupants for drying washing.
This is overall a clean and functional flat but although has access to the beach, feels very urban.
However Rhosneigr is as good as ever.
Reviewed by Elizabeth3.4★May 2022
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"Enjoyable stay."
Clean, great location. Easy access to beach and amenities. Enjoyed local pubs and restaurants. Great for the jets which I love!
Reviewed by Nicola4.7★Oct 2021
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"The flat is lovely and very well equipped."
It is a 5 minute walk to the beach over the dunes and about similar to the village. Rhosneigr is a beautiful place and I would recommend this as a good base. Thank you
Reviewed by Catherine4.7★Jul 2021
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"Ideally placed in Rhosneigr."
You need to like aeroplanes RAF Valley runway just down the road.Apartment was clean and comfortable with all you could want for your stay.
Reviewed by Alan5.0★Jul 2021
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"The accommodation and facilities are excellent."
Good location with nearby grocery shop and beach within easy walking distance. The booking process and after care with Sykes was difficult & not accommodating but if you can see through this the property is well worth staying at.
Reviewed by Cogent5.0★May 2021
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"This apartment was located in an idyllic place."
Located just a skip and a jump away from the beach and 5 minute walk away from the village centre. Rhosneigr is just the perfect location. The flat it’s self was comfortable, the only issue was that the toilet would flush randomly throughout the day and night which did disturb sleep. Thanks for such a lovely stay and the thoughtful little treat of welsh cakes on arrival!
Reviewed by Truli4.4★Oct 2020
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"The Flat is in a brilliant location, very close to the centre of the village and the beach."
It is comfortable and has everything we needed. If you like planes the RAF Valley airfield is 10 minutes walk away and you can see them take off and land close up. Great walks along the cliff path in both directions which passes in front of the Flat.
Reviewed by Mark5.0★Aug 2020
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"Really liked this little apartment."
Don’t think the photos on the site really did it justice. Well positioned for the beach and the centre of Rhosneigr.
Reviewed by Anthony5.0★Oct 2019
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"The house is well equipped and comfortable and contains all you need for a short break away."
The location is excellent, a short walk from the beach and to the town centre. We took 2 teenagers and our 4 legged friend and the layout of the house with space at the bottom of the stairs to leave shoes, leads etc meant sand traveling upstairs was kept to a minimum.
The rails for clothing was a bonus for us as oppose to wardrobes as it was so easy to see that everything was packed up at the end of our stay.
Would recommend and would use again.
Reviewed by Lynn5.0★Oct 2019
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"Brilliant facilities - only negatives were uncomfortable settee in lounge + poor ..."
Brilliant facilities - only negatives were uncomfortable settee in lounge + poor reception of BBC channels on TV - otherwise excellent property in lovely location
Reviewed by Mark4.7★Sep 2019
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"Apartment was in a excellent location 2 mins to beach , RAF Valley lies just over the dunes,the jets give a great air show if a little load."
Apartment itself was very nice and clean with all mod cons. the children loved there holiday and we will be back next year Thank you.
Reviewed by Philip5.0★Aug 2019
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"Excellent and well appointed first floor apartment just a short walk from the wonderful Rhosneigr beach."
Reviewed by David5.0★Jun 2019
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"A lack of general articles."
So first thing we had to do was buy dish washer tablets loo rolls milk and the like. For a short rental this is a pain. We are up in Anglesea and there to compete at Trac Môn. So it’s a distraction. There were no notes and no one to check up or greet us. Sykes App did not work either. So afraid will not be using you guys again. Best thing was Sandy Lane House down the road. I will stay there next time. Sorry but we travel a lot and this is below average.
Thank you for your feedback and I am sorry you were not fully happy with your stay. I employ a cleaning company who supply all general amenities including toilet rolls, dishwasher tablets, towels, tea towels and cleaning products.
I'm assured that these are left out for guests but if an oversight occurred, spares can be found in the cupboards in the apartment
Contact details for the manager of the company are in a welcome envelope left on the dining table or in the kitchen so should be visible on arrival. Sykes are also available to help with queries every day and to assist with use of the app.
There is no one to greet our guests I'm afraid as is the case with most self catering properties as not all owners live locally. This is why the key is kept in a safe so that guests can arrive at any time and let themselves in. I am sorry you would not wish to return.
Property Owner
Reviewed by Vernon2.8★Jun 2019
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"Overall very enjoyable but not without niggles."
The layout is spot on and copes well with 4 adults and a small dog, proximity to the beach and village centre is ideal. The niggles primarily relate to kitchen items:
1. The pans were not clean and the ones we used had to be scrubbed before use
2. Plenty of spoons and knives but only 3 forks, which clearly doesn't work for a 4 person property!
3. The glasses were a bizarre mixture of glass and plastic, from memory there wasn't 4 of any kind that matched. Most were not clean
4. The bath screen doesn't provide a tight seal between itself and the bath side, consequently every shower taken resulted in a very wet floor, which if left could leak to the downstairs property
Thank you for your feedback, these are not issues that we have been made aware of previously and will ensure they are rectified satisfactorily.
The missing forks will be replaced immediately, as I was unware of this before your stay, we will also provide matching glassware to compliment the plastic ones as I feel they are useful.
Furthermore my cleaners have been made aware of unclean pots and pans complaint for future reference, and the bath/shower seal will be repaired.
We are glad to hear you enjoyed your holiday and again want to thank you for providing us with the information to ensure all our guests have a great stay.
Thank you for your feedback, these are not issues that we have been made aware of previously and will ensure they are rectified satisfactorily.
The missing forks will be replaced immediately, as I was unware of this before your stay, we will also provide matching glassware to compliment the plastic ones as I feel they are useful.
The sauce pan and frying pan have now been replaced and my cleaners have been made aware of unclean pots and pans complaint for future reference, and the bath/shower seal will be repaired.
We are glad to hear you enjoyed your holiday and again want to thank you for providing us with the information to ensure all our guests have a great stay.
Property Owner
Reviewed by Martin3.4★Dec 2018
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"It was a nice modern apartment and we appreciated the new furniture and electrical equipment."
The stairs were rather steep (in my opinion) and the top three stairs did not have a hand rail. The owners have spent some money and thought in setting up this apartment we were very satisfied.
Reviewed by Derek4.4★Sep 2018
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"Y enciliad was very clean and comfortable."
Location was perfect.
Reviewed by Elizabeth4.1★Sep 2018
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"We left a good review at the apartment
It was a lovely place and and a lovely break"
Reviewed by Neil5.0★May 2018
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"All good apart from the wheelie bin which was full on arrival"
Reviewed by Joseph4.7★May 2018
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"Great location 5 minutes walk to the beach."
An ideal spot for a week away.
Reviewed by Gary4.7★Mar 2018
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"We had a fantastic time staying at rhosnigar the accommodation was spot on,our only real concern was that there was no stair gate in situe with there been steep tiled stairs and having 2 young children,otherwise a very clean comfortable place to stay and with local facilities within walking distance from the flat,would highly recommend this place to stay on holiday or wkend break."
Reviewed by Aneurin5.0★Feb 2018
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"We had a great week in Rhosneiger and this property is really well located and very comfortable, we would definitely use again."
The only negative was a 10am is a very early check out time and makes for an abrupt ending to the holiday and extension to 11am or ideally 12 noon would be preferable
A small thing but worth mentioning
Reviewed by Andrew5.0★Feb 2018
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