Hafotty Gelynen

42 Customer Reviews

• "We had a good time here for a week with all the family."

  Myself, my two children & their partners, two grandchildren and two dogs. We hadn’t done a holiday together before. Had lots of fun and as expected a few grumps too, mainly from the older kids! Hot tub a great success and games room much appreciated – you’ve obviously thought about what’s needed when in rains in Wales, as it did, though we had sunshine too. The kitchen/diner is great for home cooked family meals and the lounge spacious. And the house is in a superb peaceful rural location with beautiful views. Wonderful countryside, much enjoyed and appreciated. The other guests on site were lovely people too. The dogs loved the whole week. I’m still trying to figure out what my expectations should be luxury-wise – inclined not to worry as the farmhouse was comfortable and it was a happy holiday for everyone

  Reviewed by Liz4.4★Aug 2024

• "Unfortunately, the experience did not meet the advertised standards of luxury, and I would like to bring several issues to your attention."

  Firstly, upon arrival, we discovered a mould problem in the downstairs bedroom, which appeared to be caused by damage to the roof (we took photos). The presence of mould is not only a health hazard but also completely unacceptable in any rental property, let alone one marketed as a luxury accommodation. Additionally, the same bedroom had a broken latch on the door. Moreover, the property's description did not mention that it is part of a site with other properties. This lack of disclosure affected our expectations of privacy and exclusivity, which are typically associated with luxury accommodations. I have since noticed that other guests have written reviews stating that it is misleading not to mention this aspect. We also encountered a problem with the snooker table. One of the snooker cues did not have a tip, leaving us with only one functional cue. This diminished our enjoyment of the amenities that were a key factor in our decision to choose this property. Furthermore, the lack of a tumble drier for a property that accommodates 8 people was challenging. Only one large towel and a hand towel per person and no tumble drier (in Wales where it rained most days) meant that we either couldnt wash the towels or had to wait a couple of days for the towels to dry. The same issue for the hot tub towels. This lack appliance or provision of more towels added to our overall dissatisfaction with the stay. The area was lovely for visiting waterfalls and day trips, which we very much enjoyed.

  Reviewed by Jenny1.3★Jul 2024

• "Overall we had a fab time away!"

  beautiful house and beautiful surroundings. hosts responded efficiently when we needed more logs! just a few minor things, there was only one hand towel/bath mat provided per bathroom. main bathroom was perfect but downstairs shower isn’t great in terms of pressure and kept going hot/cold. oven isn’t amazing but does the job eventually, and dishwasher doesn’t clean things properly, so we had to re wash and wash everything when we arrived. still did not ruin the holiday at all! however, by the end of our third and final night the hot tub was very cloudy and unpleasant smelling

  Thank you. We provide one hand towel & one bath sheet per guest along with one bathmat per bathroom. If this was not the case we could have rectified this had we known. We checked the dishwasher over after your stay & have not had any issues since. We are unsure why the hot tub would have been cloudy or unpleasant smelling. We do not usually have this issue but we could have checked this for you if we had known. We hope the points you have mentioned did not spoil you stay with us. Property Owner

  Reviewed by Olivia4.4★Jun 2024

• "We stayed here over the May Bank Holiday weekend, we were a party of 6 adults ."

  Just to point out there is one way in & one way out. You also have to cross a field to get access to the property using a gate as there are livestock using the field which needs opening & closing . The property was lovely & clean with a dishwasher which wasn't on the list & an iron & ironing board too. The games room could do with a bit of a clean & the log burning hot tub takes along while to heat up but once heated it good. We had an issue with the down stairs bathroom in that the shower thermostat wasn't working properly scolding hot then freezing cold the next. We did report it but with being bank holiday maintenance couldn't come & fix it. This didn't spoil our break there & we enjoyed our stay & the games room.

  Thank you for feedback. We have signs up showing the separate way in & way out to try to make it easier for guests. We offer a free hot tub lighting service which can be requested at the time of booking. This is to try to help guests to be able to enjoy the hot tub when they arrive rather than having to light it themselves. Apologies for being unable to resolve the downstairs bathroom issue immediately. Property Owner

  Reviewed by Theresa4.4★May 2024

• "A beautiful property with the most idyllic views."

  It was the prefect family get away.

  Thank you. We are so pleased you were able to enjoy some family time at one of our properties. Property Owner

  Reviewed by Isabelle5.0★Mar 2024

• "We thoroughly enjoyed our stay at the house."

  It didn't bother us but it should be pointed out in the description (for those who want privacy) that the house sits on a site alongside another large barn conversion as well as other huts dotted about. The house was very comfortable and clean in the main (the sofas needed a good sweep underneath them and there was a blood stain on the duvet in the ensuite bedroom). Bathrooms nice and shiny though. The log burner was great but it should come with a warning that the handle gets extremely hot - looking at reviews, I am not the first to have burnt myself. Also, worth noting that the hot tub takes hours to heat to a desirable temperature, and a lot of logs! The sink in the main upstairs bathroom is leaking underneath; luckily we spotted the bowl in the cupboard just as it was about to overflow - needs fixing. Also, the pillowcase in one of the bedrooms has a tear along the seam which needs stitching/replacing. All in all, with a few small improvements, this would be 10/10 and we would definitely return.

  Thank you for your feedback. We will take everything on board. We do say that this property can be booked along with the other properties on site so guests are aware there is more than one property here. If you do return we offer a free service of lighting your hot tub prior to your arrival so that it can reach temperature. It would just need to be requested upon booking. Property Owner

  Reviewed by Annabel3.1★Feb 2024

• "We had an enjoyable family get together."

  Thank you Property Owner

  Reviewed by Andrew3.1★Jan 2024

• "Overall a beautiful cottage in a very beautiful setting."

  There were some things that stopped it being a 5 star stay. We were disappointed to discover the other properties on site as this was not clear in the listing. We were looking for a whole property in an isolated location, not to have a group of 14 people staying right next door. There is also a leak in the roof in one of the bedrooms, several of the dining room chairs are falling apart and the utensils in the kitchen are lacking and what is there is poor quality.

  We apologise for the faults you found with the house and will ensure these are rectified asap. Property Owner

  Reviewed by Nicholas3.4★Dec 2023

• "Beautiful place and we loved it."

  There are things which could be improved. Provide a heatproof glove when handling the hot tub or log burner as it resulted in one of us burning our fingers badly. There is no first aid box which we needed at this time and no information about it in the handbook on where to locate it if there was on, we did look everywhere for one though. There needs to be slip proof mats or something on the hot tub steps as they are extremely slippery, it resulted in two of us falling really badly with one of us having a bruise all Down their leg. False information about take away delivery services too by a member off staff which resulted in one of our family members having to make a 40mile trip to bring us food as we all had a drink and could not drive.

  Thank you for your feedback. We will take your comments on board, and work to rectify any issues Property Owner

  Reviewed by Shaffia4.1★Nov 2023

• "We've had a wonderful week with family in this lovely property."

  ..clean, warm, spacious, well equipped and comfortable. The games room and hot tub were a bonus for the darker Autumn evenings (perhaps consider a door to keep it a bit warmer). Centrally situated for everything we wanted to do...Snowdon, biking at Coed y Brenin, Llandudno and Llangollen. We would happily return / recommed to others

  Thank you for your lovely feedback Property Owner

  Reviewed by David4.4★Oct 2023

• "Great property for family holiday."

  This is the third time we have booked it. Facilities at the cottage are excellent and beautiful quiet location with amazing views. Near to Snowdonia National Park great for activities and sightseeing.

  Thank you for your lovely feedback; and for returning to our property 3 times! We really do value your custom :) Property Owner

  Reviewed by Jane5.0★Oct 2023

• "Just absolutely amazing!"

  Can’t fault a single thing! I will definitely be coming back here again!!!

  Thank you so much for your feedback and we hope to see you again soon :) Property Owner

  Reviewed by Katie5.0★Sep 2023

• "Absolutely brilliant"

  Thank you!!! Property Owner

  Reviewed by Damian5.0★Sep 2023

• "The property was fantastic."

  There was 7 of us stay and there was plenty of room and was like a home from home. Nice and quite and was good to relax in the hot tub. Zip World Conway falls and carting not far away and visited Conway castle and Llandudno. Lovely house and was clean and comfy.

  Thank you for your lovely feedback :) Property Owner

  Reviewed by Leanne5.0★Jul 2023

• "We have just stayed at the property as a Family of 8."

  The Building, amenities and grounds of Hafotty Gelynen were beautifully well kept. The Maintenance were more than helpful when it came to requesting more logs for the hot tub. I highly recommend staying at this remote luxury retreat!! The weather was absolutely glorious during our stay too! The only down side (due to NO fault of the owners/management) is the insects during warmer weather. Many horseflies due to rural location of property so stock up on Insect Repellent for yourself and Family. Other than this.. MARVELOUS!!

  Reviewed by Tyler5.0★Jun 2023

• "Over all property amazing - thank you for a lovely holiday."

  A couple of minor points …we didn’t find the information until the last day - please could it be left on the kitchen table in future? The main bathroom drain doesn’t cope with water from the shower..

  Reviewed by Heidi5.0★Jun 2023

• "Lovely property, beautiful rural location and good facilities."

  There were a few things which could do with some attention, we felt it lacked the luxury feel, a small tea/coffee caddy and a pint of milk in fridge is nice to find after a long journey, listing said gas bbq, it was charcoal so couldn't use it on arrival as none provided, spard loo roll in each bathroom would be good. The cottage needed repainting as there was peeling paint in most of the rooms, shower head adjustment in main bathroom was broken and grouting dirty, TV remote in master bedroom is faulty and every toilet roll holder is loose. The games room was dirty, bird muck on floors, windows and seating, the windows were also thick with flies, I appreciate this is open to the outdoors but it had not been cleaned prior to our arrival. This is a fantastic location to stay but just feel it needs that extra bit of polish to warrant the luxury name tag and price.

  Reviewed by Darren4.4★May 2023

• "The cottage was very clean , and the location was very rural and quiet."

  Would have liked one of the television to have been a smart telly . But this didn’t detract from our stay. Lovely cottage.

  Reviewed by Ian4.1★Apr 2023

• "8 of us stayed this weekend, and it snowed heavily."

  After seeing previous reviews about being cold i was worried but there was nothing to be worried about! The full house was perfectly comfortably warm, the log fire added extra cosiness. Beds were clean and comfortable. Bathrooms clean. Games room perfect. Lights lit up outside at night looked so cute. We were all very happy.

  Reviewed by Melanie5.0★Mar 2023

• "We were pretty appalled with what we had to deal with when we stayed at this property."

  We asked for the hot tub to be warmed up and ready to use when we got there. It was freezing cold and took us a whole day to finally get it warm enough to get in. We had zero heating or hot water the entire weekend and when trying to get in touch with the owners (who left numbers in the welcome pack) we heard nothing back. We were freezing the entire time we were there and couldn't even warm up in a bath or shower. We left early and have been left very unhappy and disappointed with our trip. Will not be visiting again.

  Thank you for your feedback. We are very sorry to hear of the issues you had during your stay. The hot tub was lit for your arrival and you do need to arrive at check in or it will go out. We did give you a call to check everything was fine but never heard anything back from you. Property Owner

  Reviewed by Sylvia2.5★Feb 2023

• "Lovely cottage."

  Location and facilities are fantastic. There are other cottages on the site but we hardly saw or heard the other guests. It is a single lane track up to the cottage with very few cross over points but they have established a one way system in and out - be sure to follow the directions on your booking on how to reach the cottage otherwise you could find yourself having to reverse a long way back! We were lucky to have nice weather despite it being February so could enjoy the outdoor space. Ideally located for days out in Bala and Llangollen. Take a coat if you want to use the pool table/games room in the winter months as there is no door so can get pretty cold. We had dogs with us and the garden is secure enough to allow them to roam free which was a huge positive. Only one negative - the majority of cottage was spotless but kitchen equipment was dirty on arrival (cutlery, plates etc) so we had to wash before we could use. If it wasn’t for this, i would have rated our stay 5/5. We would rebook again however. The dates we actually want are unavailable so maybe another time.

  Thank you for your detailed feedback. We are so glad you enjoyed your stay, but are disappointed to hear that some cutlery etc was not cleaned to our usual high standard. We will take this on board and hope to see you again. Property Owner

  Reviewed by Kelly4.7★Feb 2023

• "Peace and quiet with wonderful views."

  Many thanks for your feedback. We are pleased you enjoyed your stay and hope to see you again. Property Owner

  Reviewed by Robert5.0★Feb 2023

• "We had an amazing stay at Haffoty Gelynen."

  On arrival the property was spotless, the facilities were fantastic. The only small things I would point out, was the hot tub took a very long time to heat up, we had asked for it to be preheated but the fire had already gone out by the time we arrived so we couldn’t really use it until the second day. If you are over 6ft you may struggle with the low door frames. I should point out that these were very minor things in comparison to what was an excellent stay. The road up the the cottage is quite difficult to navigate so we could only really venture out by car but this wasn’t really a problem for us. A couple of our guests went for walks but the walk back was quite difficult. We wouldn’t hesitate to recommend this property and hope we can return again.

  Thank you for your feedback and we are glad you enjoyed your stay Property Owner

  Reviewed by Stevie4.7★Jan 2023

• "Excellent property."

  Very well equipped, excellent quality of finish and furniture. The outside area is stunning. Great hot tub and games room. The hot tub takes a long time to heat up!

  Thank you for your feedback and we are pleased you enjoyed your stay. Sorry to hear the hot tub took a long time to heat up. It takes up to 2 hours to reach temperature when done correctly; however, this is a service we can offer guests prior to arrival. Property Owner

  Reviewed by Philip5.0★Dec 2022

• "I would just like to thank the owners of Hafotty Gelynen for a lovely stay."

  We were staying there with my two brothers and their partners and we all had a great time, we didn't want to leave! My two children loved spending quality time with family all under one roof and the facilities were great, they had many games of pool and enjoyed use of the hot tub. The house was lovely and clean and very cosy, the Christmas decorations were an extra special touch for us and added some magic to our stay for the children. Thank you again.

  Thank you for your lovely feedback and we do hope to see you again. Property Owner

  Reviewed by Gemma5.0★Nov 2022

• "The chair in the kitchen has not been repaired since highlighted in an Oct review and one of our party trapped their finger whilst positioning themselves at the table causing an injury."

  We secured the downstairs toilet seat that was still loose, just needed a little maintenance. A real shame that we could not use the games room as it was to cold and unheated and would have been great to do so as we had a lot of wet weather. Needs to be made clearer in the house specifications.

  Reviewed by Nigel4.4★Nov 2022

• "Toilet seat down stairs loose, a chair at table had a loose seat."

  Light in down stairs bedroom not bright enough Overall lovely house in beautiful setting. We had a wonderful week and our two dogs enjoyed all the near by walks. Games room definitely needs heater for the colder months

  Reviewed by Marion4.7★Oct 2022

• "Lovely comfortable house however a few things certainly not to luxury standard …."

  . Most kitchen utensils needed cleaning again, for example egg flip/kitchen turner still had food on it, yuk, as did the whisk and some cutlery!!! Cutlery was grubby, spoon tray was stained but easily cleaned(by ourselves), grill shelf (not tray) greasy & no egg cups and a distinct lack of glasses considering the house sleeps 8. Great idea to have an extra fridge but the handle is snapped so is a pain to open. Old pair of socks (not ours) found in ground floor bedroom drawers and thrown away!! (Rather nasty!!) Nice house but would never return and not to a “luxury” standard, more like posh Hoseasons. Just as a side note whilst the house is very comfortable the ground floor bathroom (size of a cupboard) is at the other end of the house to the ground floor bedroom which is not really a problem but not ideal and probably due to the limitations of conversion of an old farmhouse. It’s a nice standard of living that the house now enjoys with some lovely views. The outside space at the secluded end is very nice. Sykes photos do show the sides of the converted stables/cattle sheds which other people holiday in, they are very close to the front door of this house. If you’re looking for seclusion it’s not for you. Internet wifi when available was good but was not reliable, perhaps just coincidence that it was often not available during poor weather if this is important to you. 3/4G service is good. TV’s are not smart which is rather old technology if you rely on streaming services, possible due to unreliable internet.

  Reviewed by Caroline3.1★Sep 2022

• "Absolute lovely property and perfect for me and my family very private."

  Beautiful views and accommodation and facilities perfect would definitely stay again .

  Reviewed by Sarah5.0★Jun 2022

• "We had a great holiday in this beautiful house and setting."

  Road leading to the house is very tight (we were in a minibus), but soon got used to it!! House is beautiful, scenery gorgeous! Sheep like bulldogs, standing in the road! Would definitely recommend!!

  Reviewed by Catherine5.0★May 2022

• "Booked this for my mums 60th we had an absolutely lovely stay, we would definitely stay here again."

  . absolutely gorgeous house and surroundings. Very clean and everything you could need. We were unsure at first with the heating and a lovely man came out within minutes and helped. Couldn’t recommend enough especially for larger groups/families.

  Reviewed by Abi5.0★Apr 2022

• "Fantastic place."

  Has everything you need. We will book again.

  Reviewed by Michelle5.0★Mar 2022

• "Everything was fab!"

  If i was to pick at something… Maybe an outdoor heater for the colder months in the games area, but nothing a coat and fluffy socks won’t sort out

  Reviewed by Tazzmin5.0★Mar 2022

• "Fabulous house ,,, had a lovely week here."

  Suitable for all ages

  Reviewed by Maxine4.7★Feb 2022

• "Had an amazing stay celebrating my husbands 40th with friends."

  The house is so well presented, super clean and really cosy. The games room and outdoor hot tub are fantastic! On arrival, our expectations were high - as the surroundings are beautiful and this house certainly didn’t disappointment. We will be sure to revisit again with family - thank you!

  Reviewed by Lucy5.0★Jan 2022

• "The cottage was absolutely beautiful and a lovely home away from home."

  It was brilliant for all the family including the dog too. I would certainly book again! X

  Reviewed by Naomi5.0★Jan 2022

• "Firstly, what a great place, really well fitted out and surprisingly lovely and warm."

  Pool table area could do with a door and fan heater, too cold to use in colder months otherwise. Hot tub novel, being log fire heated, managed to get to 40 degrees temp after several hours, day two to 49 degrees! buckets of cold water need to bring temp down to useable temp. Wifi was erratic and wouldn’t work on first day. We enjoyed our stay and would go again.

  Reviewed by Richard4.7★Dec 2021

• "A really lovely cottage, with absolutely stunning views."

  A couple of points I would like to raise, which prevented the cottage exceeding our expectations, firstly this is the first cottage we've rented, where we hav'nt received a welcome basket of local produce, just a small thing, but shows more of a personal touch. Secondly, I have no issue with paying a good housekeeping bond, to allow for breakages, but I then would expect for everything to be as it should be. However the Dish Washer cupboard handle was loose and broken, the 2 Pool cues were damaged, allowing the weights to drop out, there was no chalk for the cues. Also when a place sleeps 8 people, it's reasonable to expect enough of each type of glass for everyone, not the case here. So overall very nice, but not brilliant.

  Reviewed by Andrew4.1★Sep 2021

• "Beautiful big house with everything needed for a lovely holiday tucked away in the countryside."

  Well positioned for activities and sightseeing. The games room and hot tub were great entertainment. Definitely recommend.

  Reviewed by Jane5.0★Sep 2021

• "We have been visiting Wales for more than a decade and staying at various cottages."

  Hafotty Gelynen is by far the best cottage we have stayed in. The location is beautiful and the cottage is very spacious and comfortable. The hot tub and games room were enjoyed by the whole family. We look forward to booking Hafotty Gelynen in the future.

  Reviewed by Mebs5.0★Jul 2021

• "Fantastic location, fabulous location, exceeded expectation."

  Reviewed by John4.7★Jul 2021

• "We had a fabulous time here."

  The cottage and surrounding are absolutely beautiful. Only one thing we could have done with a welcome pack with instructions for the equipment ie outdoor lights we couldn’t get them on. Also the pack could contain information about local area shops and walks. But overall a truly stunning place with awesome facilities. Would recommend it 100%.

  Reviewed by Binita5.0★Jul 2021

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