Gwynant

24 Customer Reviews

• "The rooms had cobwebs in corners, the beds were very uncomfortable."

  I was under the impression that all rooms had an ensuit but that was not the case as some rooms had just a toilet and sink. The property needs updating. The ceiling was leaking in the dining room while someone was showering upstairs. The whole palce needs a deep clean there were flys in the bedrooms. Unfortunately I won't be staying here again.

  Reviewed by Priyanka1.9★Oct 2024

• "With a big group of 17 this suited our needs perfectly Very comfortable beds, enough parking for all our cars."

  Lovely location with all the amenities we needed.

  Reviewed by Louise4.7★Sep 2024

• "The space in this large house is great, it is well equipped with crockery and cutlery, 2 fridge freezers, 2 kettles and toasters and towels."

  However a few things that just spoil it.... the dinning table isn't big enough for all who can stay so just a tweak could seat all guests together to eat, the outdoor space is grubby unswept and not useable. The utility again grubby and you wouldn't want to use. The place is knocked about and dated but given cost this isn't an issue because for something well maintained and up-to-date you'd pay more. With a bit elbow grease and effort to outside and diner it could be much better experience.

  Reviewed by Lorraine3.1★Sep 2024

• "Really well located and is great for a large family holiday All rooms on first ..."

  Really well located and is great for a large family holiday All rooms on first floor are all well decorated but the top floor definitely is work in progress but don't let it stop you staying and did note they are only opened up if needed Everything in kitchen had been updated as promised and TV's all worked I would definitely stay again though if it was still the great value price it was when we visited and only giving it a 4 star as we did use the top floor and it was not as nice as the newly decorated bedrooms, If had not used would have been a 5 star

  Thank you for your feedback on your recent stay. We are pleased to hear that you found our location convenient and enjoyed your time with us as a large family. We appreciate your comments on the room decor and are continuously working to improve all areas of the property, including the top floor. Rest assured, the top floor rooms are only opened up when needed, and we are taking steps to enhance their appearance. We are glad to hear that the kitchen updates met your expectations and that all TVs were in working order. Your feedback on the value for money is noted, and we will strive to maintain competitive pricing for our guests. We understand your rating of 4 stars and appreciate your honesty regarding the top floor rooms. We hope to welcome you back in the future and provide you with a 5-star experience. Thank you for choosing to stay with us. Property Owner

  Reviewed by Samantha4.1★Jul 2024

• "Had a nice stay at Gwynant for a family gathering."

  Has issues but overall we just worked around them. Its in an area that has plenty to occupy adults and children alike. Many of the issues previously mentioned in reviews are still apparent do not seem to have been addressed. It seems that owners are injecting money into property new carpets etc. Main issues for us The size of the kitchen, too small for number of guests Water pressure was low causing issues if more than one shower being used simultaneously Access to garden which needs to be upgraded as it is very dangerous and is a Heath and

  Thank you for sharing your feedback on your recent stay at Gwynant for a family gathering. We are glad to hear that you enjoyed your time overall and found the area to be engaging for both adults and children. We appreciate your insights on the property and understand your concerns regarding the size of the kitchen, water pressure, and access to the garden. Rest assured, we take all feedback seriously and are continuously working to address and improve upon these issues. Thank you for bringing these matters to our attention. Property Owner

  Reviewed by John2.5★Jul 2024

• "Lovely location, lots of parking and comfortable furnished."

  A great space for a large family and friend catch up, we had a group of young children and adults. Loved the bar as you walk in! A number of lights and equipment didn't work, none of which we critical for our stay.

  Reviewed by David3.8★Jun 2024

• "Nice property, plenty of space."

  Nice surroundings.

  Reviewed by Ajit4.1★May 2024

• "A fabulous property that met all our requirements."

  As a large group travelling to meet from all over the UK was easy to reach, plenty of parking and most importantly a great space to enjoy and celebrate. Great facilities within the property and an easily reachable host who was also fantastic

  Reviewed by David5.0★May 2024

• "Another amazing week at gwynant."

  Everything you need is there for your stay.owner is always there if you have any queries. Will be booking again soon .house was lovely and clean and fresh.beds were all comfortable and plenty of crockery and cutlery for us all.

  Reviewed by Paula5.0★Jan 2024

• "The property was huge and the views to the front were beautiful."

  The heating was not on when we arrived and it took some time to get the house warm. The dining room was the best room in the house and we thoroughly enjoyed our Christmas dinner in this room . The biggest disappointment (the photos are very deceiving) was the kitchen. It was very small, poorly designed and definitely not big enough to cater for a large group. Despite this, (we were only a small group),we thoroughly enjoyed our week away over Christmas. The house was well decorated for the festive period.

  Many thanks for your comments, apologies if the house took a while to warm up and this should be sorted moving forward. We have also added another two ring hob to the kitchen and also added an air fryer ready for Easter season. We have also updated the advert pictures as we recarpeted some areas and so have also updated the kitchen pictures. So glad you you liked the Christmas decorations and we hope to see you again in the future. Property Owner

  Reviewed by Una3.4★Dec 2023

• "Just had an amazing week in gwynant house was lovely and clean everything was there to help us enjoy our stay."

  Weather was quite good did not have to contact owners has no issues with property all beds were lovely and comfortable full instructions in welcome pack in hall looking forward to our return in January for another family get together will definitely be booking again for summer thank you

  We are so pleased you and your family enjoyed yourselves at Gwynant . And you found it clean and comfortable with no issues … We look forward to welcoming you back in January! Property Owner

  Reviewed by Paula5.0★Oct 2023

• "Had a 3 night stay with family and friends."

  The property offered ample space to accomodate our large party and we enjoyed our long weekend. The house is a bit tired as has been mentioned before but was clean and comfortable enough for our needs . Nice to have en-suite facilities in every room. The top floor shower still does not work, also the TV in main lounge. Would have expected them to be sorted as not a new problem going by previous reviews. Downstairs wet room and toilet is a bit dark and dingy. Gas cooker in kitchen does not work and is dirty- detracts from an otherwise nice kitchen, although might struggle to cook for a lot of people with 1 oven, microwave and 4 ring hob. Didnt bother us as we ate out. Had an ice making machine - nice feature. Could not get heating on at first, despite instructions in welcome pack. Thermostat in a cupboard on first floor. Had to make a couple of calls to owner to find out there is another switch in an outdoor shed at back of property that needed to be switched on. Unfortunately not all radiators came on and had to use electric heaters and wall heaters (would be usefull to have instructions for wall heaters).Didnt use the garden as the access is quite steep. Ample parking for several cars at front of house, lovely uninterrupted view at front, quiet at night and location great for touring around N Wales. Great Indian takeaway and Frankies cafe in the High St. Spar, pub and lovely butchers there too. Sainsburys , Morrisons, Aldis etc a short drive away if youre looking for provisions for a longer stay. Blue Lion and New Inn nearby for a meal and a drink. Waterfall is a local tourist attraction nearby. Overall, an enjoyable weekend was had.

  Thank you for your feedback. I’m glad to hear that you enjoyed your stay at Gwynant. I apologise for the inconvenience caused by the heating and fortunately after your phone call I was able to rectified it immediately. Easter 2024 update; We have replaced the TV in the lounge, enhanced the wet room lighting, the obsolete cooker has been removed and the kitchen now has an electric hob and oven, combi microwave, an air fryer and a new extra two point electric hob for guest convenience. There is now guidance in the property regarding thermostats and fuse box locations and the radiators have been replaced. Kind regards Lyn Property Owner

  Reviewed by Yvonne3.4★Sep 2023

• "Big house - great location - house needs being made user friendly such as - organize kitchen better for example put mugs / glass's in cupboard not in low down draws where OAP's can't bend down to reach them - replace dirty scratched frying pans & trays - repair broken TV in dining room & outside security light - consider putting TVs in the bedrooms - downstairs disabled toilet & wet room disgusting !"

  !! - it looks like no care has been taken to make the property comforting & welcoming.

  Easter 24 update; I can confirm the outside light is working and the TV has been replaced. The wetroom has been addressed and I have added better lighting for the wetroom. Property Owner

  Reviewed by Stan1.3★Sep 2023

• "Absolutely fantastic stay at Gwynant for my mums 70th Birthday weekend."

  House was lovely, spacious rooms and we'll equipped for our very large family. All contact regarding the house and all queries were dealt with swiftly and I cannot thank the owner enough for making our stay a special one. Thanks again.

  Reviewed by David5.0★Sep 2023

• "Great location with good transport links, very spacious, well equipped kitchen and lovely views."

  Reviewed by Patricia5.0★Jul 2023

• "The property was perfect for us as a party of 10 adults."

  The rooms were spacious, clean and comfortable. The situation of the house is perfect with shops and pub just around the corner, lots of walks on the doorstep and plenty of places nearby to visit for day outs. Views from front of property are lovely. I think description of property should mention that garden can be tricky to access for people with mobility difficulties.

  Reviewed by Susan4.4★Jul 2023

• "The standard of accommodation was disappointing overall."

  1) Cleanliness - people shouldn’t have to clean their own toilet rims on arrival (I think AJ did) 2) The property was obviously previously a care home and this was not mentioned anywhere on the website. Photographs were unrepresentative of the actual quality. As guests we should not be finding tracking hoists, broken stannah stairlifts (with open wiring coming out of broken sockets), and eulogies of dead people in drawers. There were clearly items of property and photographs/clothing belonging to previous residents in the quarters we were in upstairs. Unlocked doors in our quarters too which lead to open voids in the loft space. 3) top floor shower was broken and obviously had been for some time as there was a framed sign in it saying so not use. Moreover, the gas cooker downstairs was similarly out of order. This should be in working order and operational. One of the downstairs windows was broken ..dangerous for young children. Carpeting in toilets is a hygiene issue. Outside 2 over flowing yellow bins and a shrub growing out of drainpipe doesnt create a positive impression. First time ever my wife has been so disappointed with accommodation for her landmark birthday. Fell short of any expectations.

  Easter 24 update; The property has recently had several enhancements, the stairlift cabling has been checked and tidied, drawers have been checked for previous guest belongings, apologies about this previous oversight. Access to void storage has been resolved and the top floor shower is in working order. The obsolete cooker has been replaced with electric appliances and carpets have been replaced in several areas. The downstairs window has also been replaced. I have also had new photos taken of several rooms in the property to reflect its current good standard. Property Owner

  Reviewed by Brian2.2★Jun 2023

• "This large accommodation was great for our family of 15 adults and two toddlers ."

  The main living area was big enough for all of us and we also all could eat together in the main dining room. We had a couple of BBQ’s which were great . The rooms and beds were all comfortable. Lots to do in the area weather was fabulous so even had days on the beach . Village had lovely pubs and there was a nice park round the corner. Things that would improve the stay are fixing the shower on the top floor , sort out the hot water without having to turn the heating on, fix the oven that’s not working ( 1 does work) . We had a fabulous holiday especially for the price we paid. As for other reviews I would say if you want 5 star pay 5 star prices. Would recommend. Thank you .

  Reviewed by Angela4.7★Jun 2023

• "Heating problems - exceptionally poor late response from the owner- neglected garden and terrible access - dirty and tired in places with unfinished scruffy paintwork - small kitchen - pictures not very accurate of it - drain in disabled shower was appalling - worst Sykes cottage I have ever had the misfortune to purchase and I have had lots."

  Only thing going for it is the great location otherwise I would recommend people avoid with the broken oven/hob and broken top floor shower - poor

  Reviewed by Val2.2★May 2023

• "Difficult review to write this one."

  The property in itself you get what you pay for, it’s a big property for what you pay, BUT there are a lot of issues that let it down. CONS Lighting is poor, the amount of bulbs out, the amount of redundant switches is unbelievable, Broken window in the snug, generally poor quality furniture and leaky toilets. Showers that dribble water that never really gets massively hot. Cleanliness was a bit of an issue, cobwebs in every room, seemed to be cleaned only to eye level. We had lovely weather, unfortunately we could not use the garden because it was overgrown, and had random wood, old disposable bbq’s, bags of cement scattered around. Not safe for kids. We informed the owner, got an initial response saying she would try to contact the gardener, but subsequent request for confirmation was ignored and no reply. Not really what we expected from the owner. PROS Size, loads of room, plenty of parking and great location, big park behind and close to Prestatyn. With a bit if TLC this place could be nice, but as it is, you can still feel it was an old business (old folks home) that has been changed to a let. Didn’t feel like a holiday home or very homely. We where a large family gathering and none of the family’s said they would return. We wanted to give an honest review as to what to expect, as from the pictures on Sykes, we didn’t think the represented the property in how it actually is.

  Please know that Gwynant is a large property we market as an ideal location for large parties. We at Gwynant take all feedback seriously, and their comments will be shared with our team. I understand there were a few issues during their stay, such as the bulbs being out and the garden not being entirely tidy. I did apologise to the guests about this as I left them my contact number, explaining that our gardener had been ill for the past few weeks, However, I want to clarify that these have been addressed since their departure. As for the cracked window in the Snug, please note that it is a small double-glazed window and has been like that since 2002. We do not plan to replace it at this time. Regarding the shower dripping, I would have been more than happy to arrange for a plumber to come and fix it had I known about it during your stay. I make it perfectly clear to all guests that if they have any issues or concerns please ring me straight away and I will do my utmost to make things right. Regarding the cleanliness of Gwynant, it is worth noting that this property has high ceilings and is quite old. Although we try our best to maintain its cleanliness, there are times when we may miss a few cobwebs here and there. However, I do feel that it would have been helpful if they could have pointed out their findings after going through the property. I would like to clarify that Gwynant is not an "old folks home". In 2018 it was indeed a residential home, but prior to that, it was a family home. We also respectfully disagree with their assessment of our furniture. As a team, we greatly value the feedback from our guests as we strive to ensure that they have a wonderful and memorable experience. This is why we have put measures in place to encourage our guests to reach out to us with any questions or concerns by providing them with a clear notice upon their arrival. Kind regards, the owners. Property Owner

  Reviewed by David2.5★May 2023

• "It worked well for our group of thirteen."

  Wonderful views towards the mountains and coast. One or two small improvements could help. The shower on the top floor is still out of action. There was nowhere to hang your towels/dressing gown in the bedroom we had (room 2) Would we come back? Yes.

  Reviewed by Ruth3.8★Mar 2023

• "Unfortunately we arrived to a cold house as the oil for the boiler had run out and this was not realised until an hour before we arrived."

  A variety of plug in heaters were provided but unfortunately these tripped the plug circuit on the ground floor and there were no instructions for the location of the trip switches or central heating controls. The first 24 hours were dominated by liaising with the owners staff trying to remedy a variety of maintenance issues. It was 24 hours before oil was delivered. Some rooms had electric heaters on the walls but unfortunately one was sparking and had to be condemned. We chose the property as we were a large party of 14 and needed space for everyone to spread out. The property was previously a residential home and has facilities for guests with disabilities. There is a stairlift but it only goes up half the stairs, the upper part has been removed and was found stored in one of the toilets! Gwynant has the potential to be good with some much needed investment and updating of the electrics, plumbing, double glazing and facilities to cater for large groups. There are very few plug sockets in the bedrooms, bedside lamps are provided but you couldn't actually plug them in, we asked for extension leads which were provided quickly. There is no storage for food in the kitchen other than the fridges so supplies for 14 had to be left in bags and boxes. Some coat hooks and shoe storage would be useful at the front door. The shower on the top floor was out of order and we had issues with a the remaining showers ie drains blocked, no hot water. The plumber, electrician and the owners secretary were all very helpful in trying to sort the problems for us but I imagine a lot of the issues must have been mentioned before by previous guests, so puzzled as to why they still exist. I will be writing to the owner as too much to detail here. Despite the many issues with the house, we enjoyed our weekend and the village of Dyserth is lovely. Lots of walks from the doorstep and a short drive to the Coast.

  Reviewed by Moira3.1★Jan 2023

• "We enjoyed our stay at Gwynant."

  It was spacious and comfortable once the heating was on (radiators in bedrooms not turned on before we arrived). Good location for walking from the house and people in the village were very friendly. Some items missing or needing to be replaced - full details on email.

  Reviewed by Helen4.1★Nov 2022

• "Situated very close to a lovely waterfall."

  Huge property. Bedrooms are nice and spacious. 3 rooms downstairs of which 2 are very nice and large. 1 bedroom with en-suite also situated downstairs. 6 bedrooms on middle floor and 2 bedrooms on 3rd floor. Kitchen has ample amount of crockery and cutlery. Home is situated approximately 10 minute drive away from Rhyll beach. Nice and comfortable. The property owner was lovely. 45 min drive away from Llandudno. Ample space to sit and relax on all 3 floors separate from the bedrooms. Brilliant stay.

  We are so pleased you enjoyed your stay with us and we hope you enjoyed the Beautiful views looking over to Snowdonia too. Hope to see you back with us soon. Property Owner

  Reviewed by Sajid5.0★Sep 2022

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