Beachway

15 Customer Reviews

• "Perfect location!"

  Absolutely spotless! Beautiful house! Literally the best holiday rental we’ve ever used!

  Aww thank you SO very much for that lovely comment! We are a small but hard-working and passionate team and we've put our hearts and souls into making this property shine! It is MASSIVELY appreciated by us all when this is seen and guests provide 5-star 100% feedback - that really is the perfect way to keep our motivation at 100% also!! :-) Property Owner

  Reviewed by Angela5.0★Oct 2024

• "We have just arrived home after a brilliant stay at Beachway."

  The instructions on arrival were easy to follow and booking process was super easy too. I had a couple of questions before we travelled and the owners replied very quickly. The home was immaculate and very welcoming and homely. It provided a great base for us to have a family break. The beach shack, hot tub and beach access are an amazing addition to the holiday and we really benefitted from this, as we had four children ranging from age 4 to 19. The beach is so close and no roads to cross, from the back gate. Beds were extremely comfortable and linen was spotless and plenty of storage space. Kitchen had all the mod cons and the utility room was great! I requested a stair gate before we travelled this was provided at no additional charge. There was nothing we didn’t need, as everything was provided at the house. the welcome pack was a nice touch on arrival ( milk bread butter and cakes for the children ) that was a nice thought and we also appreciated the email to allow us to check in at 3, instead of 5. All in all a fabulous Wales stay and we had the sunshine

  Thank you very much for your detailed, perfect feedback. We have spent a small fortune adding those features, so it is wonderful to hear that they are making all the difference! Perfect guests, we would love to host you again for any future breaks that you have planned, welcome back anytime! Property Owner

  Reviewed by Victoria5.0★Aug 2024

• "We had a fantastic stay at this property & the owners were responsive & helpful with any queries we had."

  The beach is lovely, and Nova (soft play for kids) & Costa are a short walk away and are a huge bonus! The property itself was clean, cosy and felt like home away from home. We made so many great memories here and we will definitely be visiting again!

  Thank you so much for this perfect score, we all work incredibly hard and are passionate about what we do, so the whole team are incredibly happy when we receive such a glowing report! There has been massive investment in this property from its owners very recently, adding all the lovely new features and we are glad this is coming through in the feedback. They do have a truly amazing home right by the beach and the whole team would live there given half a chance! Thanks again and we look forward to seeing you again at any one of the Welsh Villas! Property Owner

  Reviewed by Hina5.0★Jun 2024

• "Nice getaway but needs some up keeping"

  The reason for this rating / feedback was an objection to paying for the new facilities, and we cannot afford to just give them away unfortunately! The team all work incredibly hard and the property is exactly as pictured. Everyone who works on the property would love to live here! The property has had over £15,000 invested in just the last few months with the Cinema, Games Room & Hot Tub being added. The whole property is in pristine condition with ultra high-spec (marble worktops, double Neff ovens, touch sensitive AEG hob, American style Fridge Freezer) and an amazing, unbeatable beach location. Property Owner

  Reviewed by Laura2.5★May 2024

• "The property was clean and welcoming when we arrived."

  With food items and tea for us which was great. I would say that check in time (5pm) is too late, especially when you have a family. When we got there, I had not received any info (the code) for the games room (which we were able to use). Sykes Cottages didn't email me the code, Welsh Cottages did in the end which was a hassle. When we got in the 'games room' the controllers were not working for the arcade so the children could not use it at all, which is such a shame! And a waste of the room. Otherwise it was a lovely stay, ample amount of room for 2 families to stay there together. Lovely to have the beach so close to you.

  While we are pleased that most of the feedback is positive (81% in fact), we aren't happy! Codes were sent well before check-in, can't understand how this was a "hassle". We provide extra info on the property & local area to everyone (well before check in), this is to back up the Sykes info. - so how is this anything but helpful?! Unfortunately, this was a very difficult booking from the start (ie. payment!!). The 5pm check in is to make the property sparkle, earlier check-ins = less cleaning. We "blitz it" using all the hours available, rather than do half a job! Staff bent over backwards on this one (the guests managed to damage the hot tub, we sent staff out immediately (on the weekend), at our own cost to remedy). Also, the changeover crew said they had NEVER seen the house left so FILTHY on check out and we had to pay for a lot more hours of cleaning. There was little respect for the exclusive property we provided and it has genuinely upset us all. Property Owner

  Reviewed by Hannah4.1★Apr 2024

• "This has been the third occasion that we stayed at this property, and there have been some upgrades since we last stayed."

  With a beach shack installed in the back garden, my boy spent loads of time in here watching TV and playing games. A hot tub has also been installed which was great we were able to relax in here at the end of a long day. The house is great you have a well designed functional kitchen with loads of storage space, a big American fridge freezer and a utility room off this with a washing machine and dryer. Upstairs you will find 4 good sized bedrooms with the master bedroom having it's own en-suite. One of the things that I liked about the bedrooms was the amount of storage that was available, there are full sized wardrobes in all of the bedrooms and sets of drawers in two of them as well. This means you can unpack everything, put it away and you're not living out of your case for a week. Outside is a big garden, with a raised patio area including a fire pit. There is also gated access at the rear of the property straight out on to a path that leads down to the beach. This was great for us as the dog loves the beach as do the kids, this was literally a 2 minute walk. In the winter months there is sometimes a close gate at the beach entrance but if you look just to the right there is a sandy path leading up and around this. The communal areas are great too, with the living room having a big TV and lots of seating and the dining room off this with plenty of seating too. There are two small supermarkets within walking distance (Co-Op and Spar) as well as a gregs. If you walk up the beach you will find yourself at Prestatyn Leisure Centre, the have a little bar here too which is great if you fancy a bit of a walk and want to stop for a drink, they also serve food, but check the opening times. This is a great place to spend a week away, it's like a home from home, I would definitely recommend.

  Thank you for your perfect review (another 100% 5 star review has made the staff delighted - and it is such a motivator and drives future investments). And thank you so much for looking after the property! All rental monies received are spent on the property either maintaining it or adding features to it. We are looking now at what feature we can add next to make stays even more memorable. In this new world anything less than 100% is seen as a failure. So, we're hugely grateful to all our lovely guests that give us this perfect rating! Thank you so much and please come back anytime and visit again :-) Property Owner

  Reviewed by Danny5.0★Feb 2024

• "This was our second stay at this place, we think it's absolutely fantastic."

  Downstairs you have all of the communal facilities that you would expect, living room, kitchen, dining room, utility. The kitchen is great it's a good size, we always think of our kitchen as the hub of our household everyone is in and out of it all day so it was nice that this was big because it worked well for us. The American Fridge Freezer is great too, plenty of room in here for everything that you will need for the week. Upstairs you have 4 bedrooms, 3 of these being double and one being twin. The storage space is great too everything got unpacked and put away it was like we were at home. Outside is a garden with a gated path that leads down to the beach, this is great for those that like the beach because its only a minute or so walk from the house using this path. This is a great place to spend your holidays and we would really recommend it to anyone thinking of visiting North Wales.

  Really appreciate the detailed feedback and of course the 100% / 5 stars - it is such a motivator and all the staff are delighted when it is clear that their hard work is appreciated and is making all the difference to guests. Thank you so much and please come back anytime and visit again! Property Owner

  Reviewed by Danny5.0★Dec 2023

• "This was the first time that we stayed at this property and we absolutely loved it."

  On arrival we found a little hamper with treats in for the kids for christmas as well as a little treat for the dog too which he loved! The facilities are fantastic, the kitchen is a really good size and has lots of storage for everything. Sometimes when you go away you have lack of storage for things and they end up on the kitchen sides, but here there is room for everything. There is also a large fridge freezer, it's massive you can fit everything in here no problem. The living room and dining room are adjoined and there is plenty of seating in here for everyone. Upstairs are 4 bedroom, 3 are doubles and the 1 is twin, the master has an en-suite. The thing I liked about the rooms was how much storage that they had, I could unpack my whole case and put everything away, I hate it when you go away and there is not enough room to store your belongings. Outside there is a large garden with a raised patio including a fire pit, there is also a gated pathway leading down to the beach, which is great if you like the beach its only a couple of minutes walk . Overall I loved staying here and would definitely stay again. If you're looking for a holiday in North Wales there are plenty of caravan sites but this gives you a lot more for your money.

  Thank you for your perfect review (100% 5 star reviews are the only ones that we want and really do make all the hard working staff so happy (and highly motivated!)). Thank you so much and please come back anytime and visit again! Property Owner

  Reviewed by Danny5.0★Nov 2023

• "The house was very nice, and the short cut to the beach was great."

  Although getting to the beach with bikes, was a different thing, as they had locked the gate, due to the bad weather, so had to pick the bikes up and climb over with them, not the owners fault we know.Anyway the storage for bikes isnt clear ,as it doesnt say you can use the utility room to put them in, so we had to keep the in them in the garden.The bedrooms are on the small side,and there are too many cupboards, and draws, and the floorboards are very squeeky, so it becomes very noisy,but all in all a nice house,

  Thanks for the positive comments. We are all upset though by some of the points raised and would like to take the opportunity to address them. The property has it's own private gate to the beach with a single bolt on the inside which can be easily unlocked by guests. We guess you meant the gate at the beach edge itself which is an anti-flood gate. It is controlled by the council and is VERY rarely closed, only during severe storms when there is danger to life. In terms of "bike storage" - the garden is huge with a ton of secure space for bikes (the gates all have bolts from the inside). The bedrooms are far from small.!! This is a very high-spec, luxury 4 bedroom detached home built in the last 20-ish years and the bedroom sizes are completely normal.! "Too many cupboards and drawers", we are struggling to understand this: odd to complain of "too many" of something, only if there weren't enough would that be a complaint? We all work SO very hard and so it is impossible not to be upset by this review. Thankfully, the majority of guests love the property, as do all our friends and family who have said they wish they could live here! Property Owner

  Reviewed by Elizabeth2.8★Oct 2023

• "Lovely family house, perfect location."

  The walk through the back garden to the beach was brilliant and we spent so much time on the beach. The house was clean when we arrived and plenty of room for 4 adults and 4 kids. I do think that compared to other Sykes cottages we have stayed at it lacks a couple of details- but nothing that impacted our stay or would prevent me from recommending.

  Thank you for sharing your feedback with us. We're thrilled that you enjoyed your stay at our family house and appreciated its ideal location. It's wonderful to hear that the walk to the beach through the back garden was a highlight and that you had a great time there. We're glad the house's cleanliness and spaciousness met your needs, accommodating all adults and kids comfortably. We appreciate your thoughtful observation about the details, and we'll certainly take your feedback to heart as we continually strive to enhance our guests' experiences. Your input helps us to improve, and we're grateful for your kind understanding that these minor details did not hinder your stay or enthusiasm to recommend our property. We're delighted that your overall experience was positive, and we thank you for considering recommending us. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay! Property Owner

  Reviewed by Richard4.4★Aug 2023

• "We contacted you on thr first day as the was a problem with the signal to the TVs, this was not sorted, I do not expect to go on holiday after spending 2k and chase/answer calls regarding fixing issues, I expect you to contact the owner and get things sorted."

  We were also informed very late we could not get in to the property on time due to cleaning not being completed, well they must have rushed as we had to clean up, photos available if required, style milk left in the cupboard, no welcome pack either. The bins were overflowing from the week before so we had to take our rubbish to recycle. Really poor experience

  Reviewed by John2.8★Jul 2023

• "Just got back from midweek break The property is lovely and decorated to a good standard."

  Was very clean and had some basic essentials provided. A great location as we visited several areas with ease and amenities close by. The outside area was secure and well maintained. Bedding and pillows very basic and towels a bit small. Clear instructions available to work appliances. We wish we'd booked a full week.

  Thank you so much for your feedback, we really do appreciate when guests take the time out of their busy lives to do this! Since your stay and over winter we have been extremely busy, making a terrific improvement to the property. We have provided the house with secure and direct beach (plus children's play park) access from the back garden. There are no roads to cross at all and it is literally seconds to the sand.! The entire rear garden is fully fenced and gated so perfect for toddlers, children and pets. We hope that you will return soon to see it for yourselves! Property Owner

  Reviewed by Rachael4.4★Oct 2022

• "The house in general was great, really close to the beach as requested, however work was going on in the rear garden so it wasn't as secure as i had hoped with a space at the bottom of the gate leading to the beach my dog could get under."

  The other point to mention was entering the house for the first time, we had to contact Sykes as we couldn't get in. A new door has been fitted which is very tight so you have to pull it towards the frame before the latch will fully disengage. A note from Sykes would help on the "Key collection" page. Everything else was great. Loved the kitchen.

  Thank you so very much for leaving a perfect, 100% score... the staff will be delighted as they work really hard to keep the house. The door is new and does have a tight seal (we will definitely ask sykes to add a small note to say, 'please pull the door slightly whilst turning the key') ... so sorry that you had to telephone to resolve this. The work that you mention is to make the beach literally seconds away, rather than having to walk along the road and I'm very sorry if you found it not quite secure enough, we will get this attended to as soon as possible. It is fully fenced off so we weren't aware that there were gaps, but now that we know we can get it resolved as a matter of urgency! Many thanks for your valuable and constructive feedback - this is always much appreciated.! Property Owner

  Reviewed by David5.0★Sep 2022

• "Bedding was insufficient- pillows were awful Main bedroom mattress very ..."

  Bedding was insufficient- pillows were awful Main bedroom mattress very uncomfortable and the bed sloped No hairdryer Awning outside wasn’t working - weather was hot The border in the garden was broken leaving nails on snow

  So sorry to hear that you werent completely happy as the staff worked incredibly hard to bring this amazing, unique property to market in time for this summer. Everything at the house was brand new(!) and from Dunelm who only supply good quality beds & bedding etc. we are thrtefore, genuinely upset and stunned at the "uncomfortable comments". The bed is completely flat and again it is brand new so not sure what to say really!? The outside is tended to every week and is setup as low maintenance with expensive planters and borders. We will certainly go over it with a fine toothcomb after your comments. We have invested heavily in the property this year (£ thousands) and are sincerely committed to providing the very best holiday accommodation at a very affordable price. Just this week will be unveiling a great new feature making the walk to the beach come down from a couple of minutes to literally 30 seconds!!! In the meantime, thank you for bringing the lack of hairdryer to our attention, this has now been rectified along with a new pole for the washing line.. Property Owner

  Reviewed by Becky3.1★Aug 2022

• "House was lovely."

  A few items we missed are kitchen tongs, hairdryer, garden furniture and clothes dryer pole.

  Thank you for your feedback and we sincerely for those missing items. The property is brand new and so it appears that we missed a couple of vital pieces of equipment- this has now been rectified and we thank you for bringing it to our attention! Property Owner

  Reviewed by Amanda4.7★Jul 2022

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