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"A towel in each room with a toilet would have been useful."
Could not locate the radio 'in the kitchen'
The standard lamp in the open plan area downstairs needs a new bulb- couldn't locate one which was 'right' for the lamp.
Warm and comfortable and near the facilities on the complex
Quieter than we thought it might have been at the weekend, but this was a good thing.
Wondered why there was a orb to mount in the parking area.
Thank you for taking time to give us feedback. Great to know that our customer appreciate cleanliness.
I’m sorry towels were not in place. This very odd to hear as our team are usually brilliant with the detail. I have fed this back and would hope that the message will be actioned
Where is lamp is concerned, there are extra bulbs stored in the property, however if you return and there is an issue, there is a direct number to ring and we will look to provide a solution as quickly as possible.
Finally the curb for parking is not in my control but I tend to agree with you.
Thank you again and we hope to host you again in the future
Property Owner
Reviewed by Wendy4.4★Oct 2024
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"Excellent little property, returning two months after our stay earlier in the year says it all really!"
!!5* star accommodation and site, especially for a dog owner with long walks along the bay! Did miss the lovely 'welcome pack' this time, but perhaps no longer feasible? And no logs for wood burning stove in two visits. But, this does not distract from the qualities of the Causeway Cottage and it's fabulous location. We will be back again and continue to highly recommend the place!!!
Thank you for your feedback Sir - it’s invaluable to us.
I’m a little confused as to where the welcome pack went as this was paid for as usual so should have been there on your arrival …our sincere apologies for this
Logs are not a thing that we have put in previously, however we may have to consider this for our guests. Whilst our costs have risen substantially we still continue to want to give our guests the best possible experience.
We look forward to hopefully seeing your name on the bookings again in the future
Property Owner
Reviewed by Christopher4.7★Sep 2024
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"Absolutely perfect for our family."
We have already booked again for next year. It is close to the beach path so little legs can walk without complaint. The play park around the corner is lovely. The facilities and activities on site are great, we tried archery and tie die. The cottage has plenty of room for a family of four. A real home from home. Location wise it is also only a short drive from Filey, Scarborough and Bridlington so if you want to go out it’s not far at all.
Just perfect and the owners are very quick to help if you need anything. Nothing was too much trouble. Thanks you so much.
Thank you for your feedback Danielle and I have already seen your booking for next year which is really pleasing to see.
On cleanliness, I would love to gain any feedback from you regarding the Cottage if that’s what your score refers to. It would be valuable feedback to us
Thanks once again
Property Owner
Reviewed by Danielle4.4★Jul 2024
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"What a lovely spacious cottage close to the beach and lots of places to visit close by ."
We enjoyed our stay very much would have benefited having some deck chairs to relax in the sun .Very dog friendly .Thank you for letting us stay in your lovely cottage .
Hi
Thank you for taking time write this - it is appreciated
We have taken your feedback and added some relaxing outdoor chairs. Any other specific feedback based on your scores would be welcomed
Property Owner
Reviewed by Evelyn3.8★Jun 2024
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"Lovely accommodation, presented nice and an ideal location for a dog owner."
Just a stones throw to the beautiful beach, we will be back again! The welcome pack of bread, biscuits, butter, jam, eggs and milk was a sweet touch, starting your holiday on a happy positive. The Bay site looks impressive on approach and it kept clean and tidy, also very quiet. Only positive criticism, we would suggest one allocated parking space adjacent to the property specifically for the 'Causeway Cottage'.
We really appreciate your feedback and we also agree with your suggestion for an allocated parking space for the property. We are at the mercy of The Bay Management on this so we will pick up the baton again. We look forward to hosting you and your family in the future
Property Owner
Reviewed by Christopher5.0★Jun 2024
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"The cottage was like home from home, we are so looking forward to returning to the bay next year."
Reviewed by Carol5.0★May 2024
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"We stayed here for the last week of April 2024."
The property is like a home from home. Very comfortable, clean and well equipped, even down to the new addition of an air fryer in the kitchen. We stayed here at the same time last year and was impressed then as well. Lots to do and see in the area and the weather even shone on us.
Reviewed by David5.0★Apr 2024
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"Another fantastic stay at The Bay."
First time in Causeway Cottage. Beautifully presented, a lovely welcome pack and great location for facilities and the beach. Nice big hallway, ideal for sorting out two dogs when coming in off the beach.
We really appreciate you’re feedback - thank you for the kind words and we hope to welcome you again to Causeway
Property Owner
Reviewed by Nigel5.0★Mar 2024
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"Brilliant place to stay, we went for Christmas."
Definitely would come back very nice house. The log burner was brilliant
Thank you so much for your feedback - we know we try very hard to make things perfect for our guests, and it’s great to know we achieve this most of the time - thank you and Happy New Year
Property Owner
Reviewed by Jamie5.0★Dec 2023
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"Our 2nd visit to Causeway Cottage, beautiful home from home."
Location is amazing with the dedicated pathway to Filey beach, which is a fabulous walk in both directions. The en-suite was updated in Spring, added bonus. Having two comfortable settee’s meant the two of us could put our feet up at the end of the day. The log burner made for cosy evenings whilst the storms did their thing. Comfy beds, plenty of hanging space for the array of clothes needed for our British weather. Being allowed to take our two dogs is great, the large hallway is a handy space for drying them off after their walks to the beach & romps in the sea. An amazing welcome pack, can highly recommend the cafe & farm shop the goodies come from!
I used the Shark hoover during our stay, I did try to empty it but couldn’t figure out how to open it.. perhaps the cleaners could make sure it’s not too full for the next guests.
Thanks Gwyn & Sally for a great week, can’t wait for a return visit.
Thank you so much for the superb feedback. It is very humbling to know that we are hosting our guests to a high standard and maintaining it. I will pass the message on about the shark cleaner - best one for picking up dog hairs
Property Owner
Reviewed by Lorraine5.0★Oct 2023
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"A really nice house, amazing welcome pack."
Lots of pretty extras. Loved the picture in the downstairs cloakroom. Bed very comfortable. As we were just two we had a bathroom each ! Towels a very good quality and a good size. Plenty of crockery and utensils. We had a really nice stay.
Thank you very much for your feedback it is really appreciated
We hope you can come and stay again in the future
Property Owner
Reviewed by Kathryn5.0★Sep 2023
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"This was our 2nd stay at Causeway Cottage."
It was clean and comfortable and the location was ideal for taking our 2 dogs to the beach.
A lovely house.
4.1★Sep 2023
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"Property was ok and as described."
My concerns around cleanliness relates to finding a mouldy bowl of pasta in the microwave and a used plaster on the back side of one of the twin bed quilts. Tried to raise this with one of the cleaners but the message kept returning, not delivered. Seems the number is no longer is use / incorrect.
Although we knew the garden was open, we were not aware that all residents use it as a walk through as there is a grassed path at the bottom, therefore we had a lot of random people walking very close to our patio doors.
Dear Guests
I am extremely sorry to hear of your experience and as the owner of the property am very upset by it
We pay a substantial fee to ensure our property is clean, tidy and free of everything you wouldn’t expect to see.
You can hopefully see that from the previous reviews this is not a normal occurrence and I can only apologise for the things that just should not have been there.
I would hope that if you stay with us again you will see that we do take this feedback very seriously
Property Owner
Reviewed by Denise3.1★Aug 2023
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"Excellent cottage, the welcome pack of eggs,butter ,preserves,bread ,milk ,tea coffee and even beer was a really nice gesture."
Love the umbrella being there, as i forgot mine,although we didn't need it. Lovely shower,comfy beds. I do think the rack on the bbq should be changed incase people wanted to use it..We didn't so not a problem . Overall an excellent comfortable cottage,would definitely go again .
Reviewed by Janet5.0★Jun 2023
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"A super holiday property."
Everything that we needed was provided even down to a super welcome pack.
Made good use of the location, Close to the beach , which was amazing, and actually on the King Charles the third’s coastal path.
Two comments we would have liked sharper preparation knives but understand that some people put them in the dishwasher, which blunts them.
Also not an issue with the cottage but better recycling facilities on site would have made us happy.
Thank you for letting us use this delightful cottage.
Reviewed by Angela5.0★May 2023
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"Loved the accommodation as it had everything we needed for our family and the cottage was nicely furnished."
The location of the cottage was brilliant with easy access to the beach, and the drive to neighbouring towns/villages wasn’t far out of reach. In general the cleanliness of the cottage was alright, but few things could be improved. We had to give the high chair a good clean as it had dark brown smears left on the tray; possibly chocolate spread? - but not entirely sure. We had to clean the glassware on arrival as a lot of the glasses had residue or smudges on them; and so we had no confidence they’d been washed up/cleaned ready for use. Aside from that the rest of the cottage was nice, clean, and the sofas and beds were very comfy to relax on. Parking for 2/3 cars was also a bonus! Overall we would like to stay in this cottage again. Thank you.
Reviewed by Elliott3.8★Apr 2023
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"Beautiful house, but some basics missing that I would have expected in this standard of property e."
G. cheese grater, garlic press, sharp knives, cleaning clothes and chemicals, washing up pads/brushes, etc. Also very disappointed that the children's pool was shut all week due to staffing issues as this was the main reason we booked this property. Would put us off returning unfortunately as this really let the facilities down when you have small children.
Reviewed by Lynn4.7★Mar 2023
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"This was the best holiday cottage we have stayed in."
It was spotless, well maintained and fully equipped. The welcome pack was greatly appreciated, we can recommend this cottage to anyone looking for a wonderful place to stay.
Thank you so much for your feedback it is very much appreciated. We wanted to be sure you had a Christmas to remember and we try hard to keep everything maintained. We hope to have you stay with us again
Property Owner
Reviewed by Alan5.0★Dec 2022
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"The property was an ideal base for us."
It was modern, clean and comfortable.
There was everything we needed.
The location was good..not far from the beach.
We had a lovely welcome pack when we arrived ..it was very appreciated..
Once again a lovely holiday.
Thank you so much for your feedback. We aim to do everything that we would want on our holidays. Hope to have you book again with us
Property Owner
Reviewed by Susan5.0★Oct 2022
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"This property is the best we've ever stayed in."
Clean,well maintained and equipped. The welcome pack was lovely and extremely welcome with it being a added bank holiday on the day of our arrival and most places were closed. Highly recommended and wouldn't hesitate to book again. A*.
Your feedback is so valuable in making sure people know what we provide in our cottages - causeway cottage and Silversands Cottage on the Bay. Thank you and we hope to see you on our guest list again
Property Owner
Reviewed by Steven5.0★Sep 2022
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"We have just returned from a week at causeway cottage and cannot recommend it enough, clean and cosy, kitted out with everything you could need to ensure a home from home stay, loved the welcome package too, I would definitely stay here again."
Thank you ever so much for your comments. It’s really appreciated. We do try and make sure we go a little bit past expectation. Look forward to you staying again at some point
Property Owner
Reviewed by Donna5.0★Aug 2022
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"Lovely holiday cottage!"
We really felt welcome at arrival, especially the basic grocery was a real bonus after a long journey. Netflix access too. Nice beach around the corner and enough to see/do in the area. We missed an outside space where we could hang our beach towels and other clothes (washing machine again a bonus
Thank you for your feedback - it is appreciated . Please could you elaborate on the listing accuracy as we would love to improve it if we can
Property Owner
Reviewed by Mirjam4.1★Jul 2022
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"The property was not cleaned to a high standard."
The bathrooms had hairs in the sinks and on the floors. The kitchen table had crumbs on it, the kitchen chairs and table legs had smeared chocolate spread in areas. The kitchen in general, needs a deep clean. Cupboards not clean, cupboard doors and handles sticky and visibly dirty. The ensuite bathroom had a damaged toilet seat (needs replacing) There was a footprint mark on the toilet seat lid! The ensuite door does not close. The main bathroom door does not close properly or lock. The drawers in both bedrooms were dusty and had hairs in and generally need cleaning. The plug in air freshener was overpowering. I’m providing honest feedback as I would want to know if I owned this property. The cottage is lovely but the lack of cleanliness let it down. It would be useful to state that the garden area is not enclosed and dogs have to be kept on a lead at all times.
Reviewed by Lucy2.8★Jun 2022
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"Lovely cottage all you need and a welcome pack nice walk down to the beach and ..."
Lovely cottage all you need and a welcome pack nice walk down to the beach and to Filey alone beach at low tide from here
Reviewed by Michael5.0★Jun 2022
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"Excellent cottage with good facilities and we loved the fact that milk, biscuits, eggs etc were left by the owner for us on arrival."
We liked the log burner. We managed to purchase logs from the local filling station. The only negative was that the bath was so slippery and there are no handles to aid old people to get out of the bath. Apart from this minor issue it should not put off anyone from booking Causeway Cottage as the property is close to all amenities, shop and swimming pool, close to several coastal resorts and close to the beach.
Reviewed by Tom4.7★Jun 2022
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"The cottage was superb, everything we could have wanted and more, the owners had left us a lovely welcome pack consisting of bread, jam, real butter, biscuits, eggs and milk, together with tea, coffee and sugar and even doggy treats, very thoughtful of them."
We had a super holiday, the only bugbear was that we couldn't get comfy on the sofas but the beds were very comfortable.
Reviewed by Shirley4.7★May 2022
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"Great cottage in great location at the Bay resort just outside Filey, would definitely return."
Only very slight gripe was there was no circular tray for cooking Pizza
We really do appreciate your positive comments sir - thank you. We will also look to include a pizza tray in both of our cottages ready for your next visit.
Property Owner
Reviewed by Ian5.0★Feb 2022
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"V clean modern house."
V uncomfortable sofas, everything else was good.
Thank you for the comments you have made. We are glad that the cottage was to your liking. The sofas are newly purchased and will take a little while to loosen up, however we have taken steps to include some soft furnishings to make it more comfortable now that covid restrictions have been more or less lifted.
Property Owner
Reviewed by Jackie4.7★Jan 2022
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"Excellent cottage located on The Bay development, with pub, restaurant, spa."
Cottage was clean and comfortable and we didn't want for anything (apart from better weather!). Easy to locate and access. Well sized rooms, and well equipped kitchen and bathrooms. One of nicest cottages we have stayed in. Sorry we forgot to leave our positive feedback in the visitors book! Highly recommended and thank you.
Reviewed by Paul5.0★Dec 2021
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"Having stopped at the property under the previous owner for about 3 years and seeing the property going down hill we went to other cottages in yorkshire, But wow the new owners have really turned this cottage around and made it a top rated place to stop , brand new kitchen ,carpets and flooring new beds and mattresses all new furniture and decoration ."
stopped here for a week and didn't want for anything very well equipped kitchen comfy furniture. I could go on and on but check it out for your selves FANTASTIC / really big thank you to Gwyn and sally for a fabulous holiday in a beautiful cottage will defiantly be booking again
Thank you so much for your comments. We are pleased to hear that what we have done is amazing, because we want our guests to come away and be “wowed” by our cottage amongst all the others on The Bay, and have a fantastic time no matter what the weather.
We hope you return again soon.
Property Owner
Reviewed by Adrain5.0★Dec 2021
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"The house was very clean, which is more than welcome in these awful times."
The bed was very comfortable and the towels were good quality. We enjoyed the log burner which we lit in the late afternoon.
Unfortunately there weren’t any black bags or milk, and the starter pack for the fire consisted of 2 pieces of wood and a few newspapers which were mentioned in the house rules book. No big deal as we had brought our own.
Very happy to recommend. We have stayed at The Bay complex before so knew what to expect. Good place to stay to get to the other seaside towns in the area and access to the beach. The latter part of the access is very steep and would be difficult for anyone with mobility issues
Reviewed by Gerald4.7★Dec 2021
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"Absolutely brilliant, this cottage is newly refurbished and beautifully decorated with everything that you need for a relaxing holiday."
Its a minute walk to the new little shop that has everything, the gym, coffee shop, pharmacy and the pub. The bed was comfy and the log burner cosy. The fact that we could take our four legged friend (even though the owners aren’t dog owners themselves) was fabulous. Thank you for that.
Reviewed by Carol5.0★Oct 2021
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"The property was absolutely wonderful."
The site fantastic, only 10 minutes from beach. Couldn’t have asked for anything better. We will definitely return.
Reviewed by Jackie5.0★Oct 2021
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"Property was fantastic."
Appeared to be newly refurbished and decorated. Outside area was excellent. Location within the the resort was perfect. One minute walk to shop, cafe, bar/restaurant and sports facilities. Used the indoor swimming pool and sauna/steam rooms every day. Great sandy
beach just a few minutes walk away. The Bay is perfect for both a family holiday with young children, and a peaceful relaxing one.
Reviewed by Russell5.0★Jul 2021
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"A lovely holiday property with everything a family needs for their time away."
We will definitely return to Causeway Cottage.
Reviewed by Laura4.7★Jul 2021
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"Causeway Cottage is in an excellent position at The Bay, just a few steps from the pub/restaurant and a ten minute walk to the beach."
. Lovely bright open plan lounge and two very comfortable bedrooms. Excellent showers and a large bath. A real home from home.
Reviewed by Robert5.0★Jun 2021
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"A fantastic cottage would go back again loved it"
Reviewed by Jill5.0★Jun 2021
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"This was a great holiday couldn't hope for a better one 5 star's."
Hope to go back
Reviewed by Frank5.0★May 2021
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"Great place to stay"
Reviewed by Peter4.7★Apr 2021
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"This is an absolutely gorgeous cottage, it was clean and well equipped."
A stones throw from the beautiful beach and excellently positioned for exploring the North Yorkshire Coastline. My only criticism would be the on-site pub/restaurant, the food was excellent however, due to the fact that a good section of the seating area was closed down and not in use, it made it virtually impossible to get a booking even for just a drink, I appreciate this was largely due to Covid but I feel the set up could have been better managed. This would not deter me from visiting again however, as the overall experience was excellent.
Reviewed by Neil Homer And5.0★Oct 2020
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"We had a fab time, Would definetly recommend to others, perfect for the dog friendly beach, actually saw a whale in the sea."
Fab place
Reviewed by Justeen5.0★Sep 2020
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"We had a lovely stay at Causeway Cottage."
The house was clean and comfortable, hand sanitiser stations in the hallway and kitchen. The Bay is really peaceful and a short walk to the beach. The cafe and pub onsite served lovely meals too also offering takeaway. We would definitely revisit.
Reviewed by Rachel5.0★Sep 2020
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"Well situated and lovely place to stay would recommend to anyone"
Reviewed by Darren5.0★Jul 2020
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"Causeway Cottage is a welcoming home away from home."
We have stayed in various locations on The Bay for a number of years, this was one , if not the best, we have stayed in. Wi Fi is now available thanks to the owners going that extra mile.
I think that we will be back at some point.
Liz and Chris
Reviewed by Chris1.3★Feb 2020
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"Warm inviting accommodation ,relaxing, Would have been better with WiFi for evenings to make the most of the smart tv."
Reviewed by Michelle4.7★Dec 2019
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