Silversands

24 Customer Reviews

• "We have stayed in many of the homes in The Bay and Silversands tops the lot by a mile."

  The cottage felt welcoming as soon as we stepped through the door and we were very relaxed, ready to enjoy our break straightaway. It was very clean, well stocked and had a lovely welcoming basket.

  Thank you very much for your comments - it’s good to hear that we are managing to keep our guests happy throughout tougher times. We hope that you will book again with us at some point in the future Property Owner

  Reviewed by Stephen5.0★Nov 2024

• "We have stayed in Silversands several times now."

  . We like the property and the location. My only negative is we did receive a welcome pack which we always have previously.. It meant following a late arrival due to work commitments we had to drive into Filey to buy milk..

  Thank you for your feedback. I’m very sorry to hear you had no milk at the property. It is very surprising to hear ( but not out of the question due to human error) as we provide a full welcome pack for every guest which includes milk bread butter jam, biscuits and of course tea and coffee etc. for this reason it’s very disappointing to read that you didn’t receive this. Please accept my humble apology for your experience and I can only reassure you that should you book again everything will be there. Property Owner

  Reviewed by Susan5.0★May 2024

• "The house was very comfortable with everything we needed for a short break and it was very clean."

  It is well situated for the nearby beach and also for trips to places of interest. We really enjoyed our time there.

  Thank you ever so much for your comments. We really do appreciate them and hope that we will be able to host you again in the future Property Owner

  Reviewed by Hilary5.0★Apr 2024

• "I stay at The Bay at least twice a year for at least a week each time, and have done for many years."

  I’ve stayed in many properties there, but of all my stays this was probably my favourite. The property is lovely, warm, and cosy but spacious. It has good WiFi (key when working away) and smart TVs in each room. Its location is great, right in the middle of the beach and the park facilities. The property has its own parking space at the front of the house, great when you’re staying a while or just like to pack a lot! The property had a small Christmas tree and some small festive touches, and came with a lovely welcome gift pack, a really beautiful touch. I can think of no cons, one recommendation may be to install a baby gate at the bottom of the stairs (I’ve had this in previous properties and it’s great to stop kids and dogs running up and down the stairs) but wasn’t essential. Overall a really lovely stay, I’d highly recommend and will most likely look to stay there again on one of our return trips.

  Tha i you so much for your feedback - it is really welcomed and great to hear that you have enjoyed your stay … so much so that you booked again. I would love to have your feedback again to ensure that we are living up to our guest expectations. The baby gate is a good idea but is also a difficult one in that it works for those that might need it but not for those that don’t, and whilst we have toyed with the idea, we have made the decision not to install one on this occasion. Property Owner

  Reviewed by Tiffanie4.1★Dec 2023

• "Lovely stay in a well looked after property, very nice welcome pack, wouldn't hesitate to recommend and stay again!"

  Reviewed by Lee4.7★Nov 2023

• "Very comfortable cottage, lovely welcome pack, close to all amenities, we would return."

  Reviewed by Graeme5.0★Oct 2023

• "The house was cosy, well presented with a great theme of decoration throughout."

  The welcome pack was such a great touch and really well received. Great location only 2 minutes to the beach.

  Thank you for your comments - they are most welcome and we hope to see you back again at some point. We love the location ourselves too. We have another cottage very nearby Causeway Cottage of ever you can’t get in to Silversands Property Owner

  Reviewed by Kathryn5.0★Sep 2023

• "We had a lovely stay at Silversands it’s a really nice property which had everything you needed."

  It was clean and tidy and the welcome pack was a lovely touch. Would definitely stay there again.

  Reviewed by Claire5.0★Jul 2023

• "Lovely place, conveniently located near the Bay amenities and 10 minute walk from the beach."

  Great little welcome pack with bread, jams, eggs from local shop. Well thought out for babies and toddlers, with a high chair, cot, stool and toddler toilet seat. Plenty of cupboard and drawer space for unpacking. The bed was very comfortable. Unfortunately there was dog hair on a couple of the pillows in the main bedroom, so we swapped with pillows from the other bedroom. The shower was nice and powerful! However the owners may want to consider getting a slightly larger shower screen as the water does get past, we can see it has already caused some damage on the floor. Hand towels for the bathrooms would be a nice addition. Unfortunately the property wasn’t as clean as I expected, but that can easily be resolved with a deep clean and wouldn’t stop us coming back. Overall a nice property in a great location!

  Reviewed by Harriet4.4★Jun 2023

• "We stopped last year and it was fantastic, this year we were expecting the property to be the same and have the same experience, but unfortunately in some areas it was poor."

  On arrival we had no arrival treats as previous - although they did arrive the next evening. The property was not that clean, i had to go around and clean several areas as they were black with hand prints - Banister and nearly every light switch, the skirting is pretty grubby in places and that really doesn't bother me that much and is expected, but not where we touch. The bedding was also strange the bottom sheet was not designed for the bed and subsequently did not fit, woke in the morning wrapped in the dammed thing. Overall we had a great week, just think that the owners need to take the property off hire for a week and bring it back to a better standard.

  Thank you for your feedback - it is really much appreciated. We recently changed cleaner and we were expecting the standards not to have dropped but I'm sorry to hear it had. We will make amends on your next booking. IN relation to the welcome treats, once again I apologise for this. Unfortunately our local supplier slipped up on delivery. This is something that never usually happens with them so. We are actually at the property this weekend ourselves so will be looking at the overall maintenance of the place. Once again thank you and we hope to have you book again so that we can show you that this was a blip in an otherwise impeccable property. Property Owner

  Reviewed by Roger4.1★Jun 2023

• "This is our 2nd stay at Silversands."

  We have enjoyed it on both occasions. The house is clean,comfortable and cosy. It feels like home from home. It is in an ideal location for the beach with our 2 dogs. I cannot fault the property in any way. We wanted to return in September but unfortunately the week we wanted is fully booked.

  Hello sir Thank you for your feedback We are grateful of your comments. You have actually booked our other property for September so I am sure you will meet the same standard - home from home - you have come to expect fro. silversands. Thank you again Property Owner

  5.0★Mar 2023

• "We have just come back from a great break at Silversands."

  The cottage has everything you need for a comfortable stay and being so close to the beach is great for our 2 dogs. We will definitely be back

  Reviewed by Alexandra5.0★Dec 2022

• "We have had the most wonderful time at Silversands!"

  It was clean, spacious, well set out and smelled lovely as we entered. Everything was provided and wanted for nothing and we were given the best welcome pack I’ve ever seen. The location of the property on the site is perfect for the beach and site amenities and there is a handy bus stop outside the entrance. The bedrooms are lovely with plenty of drawer and hanging space and the beds, pillows and duvet are really comfortable. We wanted for nothing on our holiday here, even the weather was perfect. Would we stay here again - absolutely!!!!! Thank you

  That’s so good to hear. We push to give our guests the best experience we can and we are so glad it is appreciated. Thank you for your wonderful comments. We look forward to welcoming you again in the future Property Owner

  Reviewed by Lynne5.0★Aug 2022

• "Excellent location and easy access to outlining visitor attractions."

  The security on the site was reassuring and the people providing the services were approachable and friendly.

  Reviewed by Susan5.0★Jun 2022

• "Lovely cottage, had everything we needed."

  Could not write in the visitor book as we hadn’t brought a pen.

  Hi Thank you for your feedback we really appreciate it. Apologies for not having a pen available to you. Could I ask you to please explain what would have got us a perfect score, as we don’t want to miss things if guests can help us identify them. Property Owner

  Reviewed by Gillian4.1★May 2022

• "This was our first stay at Silversands, hope it wont be the only visit."

  This was the 1st holiday I have booked through Sykes also..very pleased with the booking. The location was excellent as it was close to the beach and we had brought our 2 dogs with us. We could see the sea from our bedroom window. The cottage was clean and comfortable. We noticed there was no toaster so we contacted Sykes. Within minutes the cottages owner had phoned us and within 30 mins a brand new toaster....and a bottle of wine appeared....best service ever....and toast!

  Thank you for your wonderful feedback, it’s great to know we are getting things right … and we are glad you liked the Toast Property Owner

  Reviewed by Susan4.7★May 2022

• "Lovely little house in a beautiful setting and perfect location wise, we got a delivery from the owner with bread, butter, eggs and jams from a local farm shop which was a lovely little touch and I would truly love to stay here again and will certainly recommend Silversands as accommodation to friends."

  The drawbacks are the facilities on site, mainly that the shop only opens until 6 and there's not much else nearby, so be prepared. The pub is very expensive and the staff there also manage the arcade which gives the kids tickets they can exchange for prices but they were generally to busy to leave the pub and et them cash them in for the kids and food/ drink serving generally just felt poorly organised. However, the staff were lovely and hard working staff so I this is not a reflection of that, more that The Bay itself as a place just feels like it needs some extra facilities. Another eatery, perhaps a coffee bar & sports bar, a football pitch or similar?

  Reviewed by Danielle4.4★Apr 2022

• "Everything was fresh and clean such a lovely holiday home will definitely recommend and stay again."

  Thankyou

  Thank you so much for your comments - it’s lovely to hear that our guests will return and recommend our cottage Property Owner

  Reviewed by Sarah5.0★Feb 2022

• "Beautiful property."

  Immaculate decor. Highly recommended

  Really appreciate you placing such great feedback on here for us - thank you so much Property Owner

  Reviewed by Katherine5.0★Feb 2022

• "Fabulous location with the path to the beach a short stroll away."

  Having a large porch with a radiator was great as we had 2 dogs with us, plenty of space to get them dry after playing in the sea. Gwyn & Sally have provided very comfy furniture and beds, a real home from home. The property is on a stunning holiday estate, with its own pub, shop, arcade, cafe, pharmacy and gym with a swimming pool. Looking forward to our return visit next October.

  Reviewed by Lorraine5.0★Oct 2021

• "Had a lovely relaxing holiday in the cottage."

  It’s very comfortable well equipped. Would have liked a cafetiere for my morning coffee. Will be booking again. Thank you.

  Reviewed by Edna5.0★Apr 2021

• "Lovely cottage very clean and comfortable."

  The location was perfect for us, walking distance to the beach. Would definitely like to return for another holiday.

  Reviewed by Susan5.0★Apr 2021

• "The cottage was home from home."

  Very comfortable. It is in a perfect position within The Bay. 5 mins to the beach and the same to the pub. It was spotless. Fresh clean bed linen. Coronavirus was dealt with effectively. No need to have to bring anything as everything was supplied. Towels, cleaning products, hand soap in bathroom and downstairs toilet. Even a pint of milk in the fridge. Would definitely go back and comes highly recommended from us.

  Reviewed by Sue5.0★Oct 2020

• "The house was lovely and location perfect."

  It would have been excellent if it had an enclosed garden for my 2 dogs

  Reviewed by Sandra4.4★Sep 2020

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