The Gate House

10 Customer Reviews

• "Amazing property in a beautiful location."

  7 adults stayed and there was plenty of room for all. We had elderly parents in their 80s with us so the downstairs bedroom was perfect for them. The property was done to a high standard throughout and the beds were very comfortable. We walked into a lovely warm and welcoming home upon arrival. We didn’t want to leave and my parents are already wanting to book with family again but for a longer stay next time!

  Reviewed by Rachel5.0★Dec 2024

• "Overall we had a lovely stay, the house was lovely and owners helpful."

  The house was decorated for Christmas which was lovely and the drinks and Christmas cake was a nice touch. The area was lovely and beautiful views. There are a few things we noticed that would have improved our stay. In the description it states there is access to a gym, this is not true and the owners said there is no gym. In the pictures there are two living rooms, there is only one living room as one has been turned into a bedroom. The hot water gets turned off during the day which isn’t ideal when people are having a shower so we needed to message the owner about this. In the description it stated the kitchen is fit for a chef, there wasn’t any baking trays. There also isn’t enough seats at the table for 8 people when the house itself fits up to 8 people. There were no instructions for the thermostat and the house was boiling. There was a leak in the bathroom that leaked into the kitchen and we needed to put bowls down, the owner came round to look at this but the leak continued. Some of the lamps in the bedroom were not working and some had no bulbs. If these things were addressed it would be the perfect stay.

  Reviewed by Emily3.4★Dec 2024

• "The venue was beautifully decorated throughout and very clean."

  We asked for tea towels and they brought them straight away. On arrival there was a bottle of Prosecco and chocolates which was a lovely touch. Unfortunately , not for the want of trying we just could not get the hot tub to work. I don’t believe this was because we were leaving too long between adding logs, as we were constantly adding. This was raised and someone had come and added more logs but regretfully we left without having been able to use it. It would have been good if someone could have set the hot tub away prior to our visit to ensure it worked and then we could have maintained during our visit. Other than that we had a lovely stay thank you. There was regular contact throughout the visit with the owner and she helped as much as she could.

  Reviewed by Farrah4.4★Nov 2024

• "Really enjoyed our stay here."

  Had everything we needed. Only thing was hot water went off but I messaged owner and he remotely turned back on. My hangover went for a little while as had a cold shower but soon sorted. We are arranging to come back next year we enjoyed that much. Not far away from home but felt I was ages away. Thank you

  Reviewed by Amy4.4★Nov 2024

• "We all loved it, thank you."

  Would definitely recommend and we would love to return. The beds were super comfy and we enjoyed the task of heating the hot tub. The private lane was great for walking the dog and it was so peaceful. The accommodation was well equipped. We all had a very relaxed and great long weekend in fabulous accommodation. Thank you.

  Reviewed by Carolyn5.0★Nov 2024

• "Excellent property, facilities and location."

  Perfect family break.

  Reviewed by Keith5.0★Oct 2024

• "Beautiful house."

  Loved how big, open plan and modern it is. Very relaxing in an evening with lovely ambient lighting. A few niggles. Not signposted at all so we couldn’t find it..listing shows an extra living room however this is now a bedroom. A tad misleading. No instructions how to operate the thermostats. Upstairs was cold downstairs was boiling. Lights seem to have a mind of their own. Shower tray in en suite master room is very slippery. Lack of oven trays (none) and only one frying pan that stuff stuck to. Luckily we prepped most meals before we came but it was difficult to make a full English breakfast. Large sofa is quite lumpy and sunken in places and low down but a fab size. Spaniel Dog kept coming in and jumping all over everyone and on furniture, also pooed on car park, however it is a really lovely dog which luckily our dog got on with. We enjoyed the board games in laundry room cupboard. Hot tub was lovely but as it is wood fired it isn’t easy to control temperature. Lovely once it was right temperature. Overall we enjoyed our break.

  Reviewed by Kelly4.1★Oct 2024

• "Beautiful property and a very high quality, the location was great for us as we wanted peace and quiet."

  Every amenity we could have needed had been provided. Easy driving to nearby Richmond and lots of lovely walks from the property or a short drive away. We would definitely go back. We have an 11 and an 8 year old and the owners let them use a nearby area within sight of us for kicking a football and we had a slight problem with hot water which was resolved very quickly.

  Reviewed by Debbie5.0★May 2024

• "We had a great weekend stay here."

  Small issue with beds being split but within 10 minutes this was all sorted. Very comfortable and modern. Only issue we had was 2 hounds that kept coming into the property and they were constantly jumping up and actually made one of the party bleed. Hot tub was a great addition. Thank you for a lovely stay. We will definitely be back.

  Reviewed by Claire5.0★May 2024

• "Lovely house, really spacious and comfortable."

  Would highly recommend.

  Reviewed by Paul5.0★Apr 2024

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