5 Cliff Lane

58 Customer Reviews

• "Disappointing."

  We have stayed in many Sykes properties and this was not up to Sykes standards. Specifically: 1. Heating had to be controlled manually getting up early to put on. Boiler developed a fault early in our stay and gas engineer called. He turned up very quickly indeed and fixed the problem. Please note that we did call Sykes leaving a message on the emergency number and nobody got back to us, hence our having to call an engineer ourselves. 2. Bare minimum of crockery and cutlery - had to run dishwasher after every meal. 3. One wine glass! We had to go out and purchase our own. 4. No cable to connect DVD to TV so children couldn't watch DVD's. 5. Poor selection of pans and poor quality of of teflon coating worn off. 6. Very small fridge with broken door shelves - not adequate size for a property that sleeps eight. 7. Poor quality of towels and only one each. 8. Inadequate lighting in family bedroom and only one small electric heater. 9. No overhead lighting in lobby by downstairs bathroom and dangerous step down. One of our party had a fall. 10. Advertised as having an enclosed garden but wouldn't be able to use this feature with cars parked as insufficient clearance with doors closed. 11. Shabby decor. 12. There was a poor review in August stating many of these points but nothing has been done to improve matters. In summary, we have stayed in many Sykes properties but have never had such a poor experience. This is well below the standard we expect from Sykes. Especially disappointing was the total lack of response to the boiler problem. We will be pleased to have a reply to this review.

  Reviewed by Nigel3.1★Oct 2024

• "The property was lovely and cosy, beds comfortable Towels were a little on the ..."

  The property was lovely and cosy, beds comfortable Towels were a little on the small side (especially for tall people) there wasn't a jug, so I bought one and left it there, Great place for a holiday

  Reviewed by Lesley5.0★Oct 2024

• "It was a lovely spacious place for our family of 5 adults and 1 dog."

  It was lovely and warm in bad weather and clothes dried quickly. Some of the decoration is a little tired and the beautiful fitted kitchen could use some more items such as large saucepans Towels were rather mixed, some good and some inadequate. Overall it was not unreasonable for what we paid. We shall certainly book again, but will take our own pans and towels next time

  Reviewed by Pam3.8★Sep 2024

• "Really nice place with plenty of space, unfortunately with the property on a main road up to an rspb attraction and plenty of passing people, there was zero privacy as all 3 windows in the living room were open to everyone passing, with no nets, very uncomfortable,unless you closed the curtains all day."

  The windows in question were directly on the footpath.

  Reviewed by Arthur4.1★Sep 2024

• "We enjoyed our stay at 5 Cliff Lane, and would stay there again, our 92 year old mother found the bed downstairs very comfortable and had a good nights sleep all holiday, the dog loved the garden, there was plenty of crockery and cutlery, one or two things could do with updating and the lounge could do with another sofa, these aren't complaints, just observations and they certainly wouldn't put us off returning."

  Reviewed by Lorraine4.4★Sep 2024

• "Really disappointing could be lovley but poorly maintained and in need of lots of TLC."

  Beds frames of poor quality with one of the beds having Stained bed linen, dirty Smelling and broken fridge, broken floor tiles, shower that did not drain, broken bath side, lights out of order just a few of the defects. Good location but as mentioned lots of maintenance and TLC needed. Have many photos of defects but unfortunately when addresses through the company no satisfactory outcome from Sykes cottages or the owner.

  Reviewed by Helen2.5★Aug 2024

• "My family & I of 5 adults 2 children under 4, 2 dogs had a wonderful time."

  Everything we could possibly want in this cottage, we had. The owner should be very proud of themselves. We will hopefully definitely be back at some point if this property is available. They even had toys for the children to play with.

  Reviewed by Susan4.7★Aug 2024

• "Unable to park 3 cars on the driveway as advertised and had to park one car on the grassed area."

  Garden was full of dog muck - picked up 8 very large piles. (Fully agree this is not owners issue but the holiday maker before) Bins were overflowing with rubbish on arrival-unable to shut. Used sanitary products and food waste were falling from the bins and onto the pavement at the side of the property and open to public. Leg missing from the sofa in the lounge- Informed owners by text along with the issue with bins- was told this would be sorted. Had to put our own rubbish in public waste bins for 2 days before making contact with owners again - they then did collect the bin. However the issue with the sofa was not resolved at all. I resorted in placing a large rock i found in the garden to enable us to use the seating. The gas oven was not at all usable- attempted both compartments of the oven and was not able to alter the temperature of the oven. We were unable to cook any food in the oven- in fact it even struggled to keep the food even warm. Thankfully I had taken my own air fryer to the property and was able to use this and the gas hob to manage for the week. The fridge freezer needs replacing- all door shelves were broken and unable to hold any items-this had been attempted to be fixed with cellotape previously as this was insitu on arrival. I removed all tape and attempted to strengthen the trays with heavy duty tape which enable us to store minimal light items in the shelves. The mattress for the trundle bed in the family room needs replacing- it was awful, we had to use several blankets to pad this out underneath the sheet to enable anyone to be able to sleep on it. The whole property needs some attention due to things being worn/broken. I found this disappointing as the property has so much potential. Its in a stunning location and with some attention could be beautiful. All in all we managed for the period of time we spent there- my biggest concern would be oven- without my air fryer we would have been without means of cooking.

  Reviewed by Chantelle2.5★Jul 2024

• "On arrival to the cottage, beautiful cottage inside, externally it could do with painting looks very dirty."

  Large spacious kitchen and dining area, big living room. The large settee needs looking at as one of the wheels are broken and was on a slant so not very comfortable as you slid off it when sat on one side. The upstairs double bed space was great with the pullout bed. The toilet up there when flushing was very noisy so that could need looking at. We found an England shirt which was not ours, so we did not touch that. The kitchen area was great, lacked a sweeping brush and a mop so we could clean floors. The two single bedrooms were great Great enclosed garden for the dogs, we used to lock the gates so they could run round with no way of getting out. Overall as a family of 7 and 2 dogs we had a fantastic time. Just needs freshening up with a lick of paint and the odd bits need sorting out. I think the owner could have a file in the kitchen area for guests, explaining where things are and maybe a information pack for visitors. Overall a fantastic stay and we will be returning .

  Reviewed by Sharon4.4★Jul 2024

• "The large cottage is spacious especially as we were a family of 8 who had 2 young children."

  Lots of hot water. Parking area for our 2 cars which was great. A few basic requirements needed - only 2 teaspoons, broken grater, could do with a large kitchen bin and as we were not from the area and a note of what each outside bin is for. The local pub within walking distance and does great meals. All in all we had a great holiday and the kids enjoyed the space.

  Reviewed by Nicola3.4★Jun 2024

• "There was plenty of hot water here and it was clean."

  This cottage was poorly equipped considering it was for 8 with limited cutlery - eg only two teaspoons. Crockery was chipped and cracked. Shower was poor with small thin towels. Overall I would say it was b asic accommodation and lacking in comfort. Although it had the potential to be amazing and we got the feeling that improvements were being made at the property. We had to limit my 92 year old Dad going into the kitchen as a lot of the tiles were smashed giving the feeling of movement under your feet. We have booked through Sykes many times so I know this is not your usual standard of property but we will look around more carefully in future.

  Reviewed by Tracey2.5★Jun 2024

• "Lovely cottage, felt really relaxed staying there, lovely secure garden and area for parking our car."

  Will definitely be returning - thank you for making it so easy for us

  Reviewed by Sara5.0★May 2024

• "Quirky spacious property."

  Clean and plenty of space but the garden needed mowing. We found the kitchen taps very stiff, pots and pans very worn, sofas were lumpy and uncomfortable and the style of double bed with headboard and rail at the bottom too short for my 6ft 2 husband so he didn't sleep well. Pretty basic with no welcome pack or helpful local information. Okay if you're going to be out and about and want to eat out. Wouldn't recommend staying more than a couple of nights.

  Reviewed by Christine3.1★May 2024

• "We had a lovely weekend staying at the cottage ."

  Accomodation was lovely and clean -the living room,kitchen and dining room were spacious and had everything you would need for your stay.The large garden was maintained and ideal for the dogs.A great location and everything was as described.Would stay again.

  Reviewed by Victoria5.0★Apr 2024

• "Our 3rd stay at this cottage!"

  !! Location is fantastic to visit local coastline and perfect to visit Bempton cliffs RSPB❤️- saw puffins❤️ Excellent for 2 Border Collies. Our grandson came this time and loved his own staircase and bathroom!! Cosy on an evening and lots of space. We sleep very well in downstairs bedroom and use downstairs WC but go upstairs for relaxing bath after long beach walks. We hope to be back again soon

  Reviewed by Diane4.7★Mar 2024

• "Very, comfortable stay, made very welcome."

  Reviewed by David4.4★Mar 2024

• "Everything was good thankyou,just could do with some lighting outside especially at this time of year but apart from that good thankyou!"

  !

  Reviewed by Paul5.0★Feb 2024

• "We had a lovely festive break with family."

  The cottage is well laid out and the off road parking is an added bonus. There was everything needed if traveling with a baby/toddler too. No need to lug about travel cot, highchair, stair gates etc as it's all there. There was plenty of space so you didn't feel on top of each other. The older boys thought it was great they had their own staircase to get to their rooms. Our daughter and her toddler had the bedrooms that were up a staircase from the lounge again spacious even with the travel cot up. We had the bedroom that was in ground floor. Prefect as I don't walk very well there is just one step. If we had to find a negative we would say improve the pillows on the beds they are past their best and extremely flat!

  Reviewed by Michael3.8★Dec 2023

• "Nice n cosy had issues with water/ heating but a phone call put it right."

  We found that the property was up for sale hence probably the lack of interest in the upkeep. Garden/ cutlery/ frying pans. The toilet upstairs wouldn’t flush as it runs on a pump so had to keep putting water down manually. No ceiling lighting. The weather was against us that week but still managed to get out. The garden was tired and needs a good bit of maintenance. Hey I’m not knocking it as it’s location was in the right place but definitely needs a good once over.

  Reviewed by Leonard2.8★Dec 2023

• "Fantastic 2nd stay at this cosy, dog friendly cottage."

  Excellent location to access multiple dog friendly beaches via short car journey. Safe secure dog friendly garden. We love it and hope to be back again soon.

  Reviewed by Diane4.7★Nov 2023

• "Lovely stay with family, safe enclosed garden a real bonus, ideal location, all clean, plenty of space and facilities."

  Would come back

  Reviewed by Helen3.8★Sep 2023

• "Great place , well located, massive house , good size garden, off street ..."

  Great place , well located, massive house , good size garden, off street parking , very happy with it , only 1 tiny niggle , mattress and pillows not suited to us other than that very happy , nothing to do with this house but local pub not dog friendly, a real shame

  Reviewed by Lee4.1★Aug 2023

• "Me and my family stayed for the weekend , very happy as soon as we got there plenty of facilities for us to use."

  The house was immaculate and tidy. They had games for my young children to play with and plenty of space. The garden was a lovely area to sit out. Had a lovely weekend and very grateful we were able to stay. My brother also left his amazon fire stick in the telly and control and they are happy to send it to him in the post. Very lovely owners. Thank you xx

  Reviewed by Amy4.7★Jul 2023

• "2 humans and 2 Border Collies have just had a fantastic week at this cottage"

  Reviewed by Diane4.7★Jun 2023

• "This property is in real need of maintenance and repair."

  upon approaching this property, you are met by a really dirty building badly in need of painting.. there are many problems with this property, particularly in the kitchen cupboards need repairing sink tap turns round when you use it. Inside cupboards were dirty had to wipe them before I could put food we had brought with us.. on the last day, one of the cupboard shelves, collapsed, and all the dishes fell out, hitting my daughter on the foot. It could’ve been quite nasty. Upstairs where the two single bedrooms are no curtain at the window and the toilet you cannot use as it will not flush. You have to really fight with the gate at the side to get in and out with your car. Shower in the downstairs bathroom, leaks water all over the place when you use it. The sitting room furniture is badly in need of replacing torn sofa and very uncomfortable chairs.. this could be a lovely property if some money was spent on it. The kitchen would benefit from a really deep clean.

  We can confirm that he kitchen shelving has now been repaired and the toilet has been checked as operational. We would have helped at the tome if we had known. The toilet is a macerator and needs switching on first. The shower has been looked at and the gate has been repaired as has the tap. The sofa has been removed with alternate seating until a replacement can be sourced, there are currently two 3 seaters sofas plus armchair etc. Other remedial work is also being done as of July. Property Owner

  Reviewed by Oszkar2.5★May 2023

• "We returned today from a 5 night stay at 5 Cliff Lane."

  We previously stayed there in 2019, and had no issues. After booking I contacted customer services to see if the issues raised in the reviews had been addressed. I was told Sykes were aware and were making contact with the owner to resolve it. However the only thing I can see resolved was the grass was cut. Overall the cottage is tired and “grubby” and we had the following problems; Outside light does not work Kitchen tap very loose and swings around making it difficult to use. Bathroom taps loose Upstairs toilet ( adjacent to single rooms) does not flush at all Kitchen cupboards loose DVD player does not work - I realise these aren’t used much nowadays so just remove it rather than list it under amenities BBQ full of cigarette ends Ripped sofa cushion Lightbulbs need replacing Had to clean crockery / baking trays before use I would have hoped that since these problems were raised last year that the would have been sorted. I have stayed in 3 ✔️ rated Sykes properties before which were still of a decent standard. If you have booked this property I would request alternative accommodation. It is in a great location but the lack of maintenance is really letting it down.

  Reviewed by Anna2.2★May 2023

• "2nd time staying, and same things that were reported as broken last year (except the boiler) are still broken, however this time the dishwasher stopped after second use, the upstairs toilet does not flush and is blocked."

  Also the gas oven goes out randomly leaving the kitchen to fill with gas, I'm surprised by this as most modern ovens feature safety valves to turn off the gas if the flame goes out! Messages were sent re above, but once again, no replies. So apart from all the sofas being broken, a toilet that won't flush or drain, fridge door shelves that are broken, a gas oven that wants to gas the occupants, toilet door downstairs that sticks as the flooring is uneven, an electric shower that has more water running out of the bottom of the case than the outlet pipe, a garden that has broken fence panels (behind garage) that small dogs will pass through with ease, and a double bed upstairs that the under mattress slats are either missing or broken, then it was OK? Someone needs to spend some time fixing these long reported issues that are constantly being flagged up in reviews by other guests. Maybe also find out why the owners NEVER rely? Not sure we will use Sykes again, which is sad because we have had several good times at other cottages.

  We would like to reassure guests that no further booking went in until a gas engineer had attended to check the hob. The sofa is being removed with alternate seating until it can be replaced. The fridge shelves have been replaced with new parts on order. The shower has been repaired and the fence will be checked. Further remedial work is being carried out as of July. Property Owner

  Reviewed by Graham1.6★Mar 2023

• "I'm surprised sykes still has this property on their listing."

  Owner is untraceable. No instructions on bins, having to plug upstairs toilet in. We expected a few issues but for the price we paid we weren't overly concerned. Until the second to last day when electric went off. Checked all fuse boxes snd contacted neighbours who's electric was on. The numbers for the owners don't work. Sykes were unable to contact then either so we got 2 nights refunded. If you have a booking here I'd suggest you cancel it

  Reviewed by Chris1.9★Dec 2022

• "Lovely character property in lovely location."

  However rather tired inside. One sofa had a tear in it. DVD didn’t work. Rugs stained. Kitchen tap loose and wobbly. Some rings on hob didn’t work. Oven dirty. Kitchen cupboards hanging off or didn’t close. Shower curtain mouldy and smelly. One of the bathroom bath panels falling off. Toilets dirty and smelly. Mattresses in single rooms could feel springs. Single bed in family room was the same. Very uncomfortable. Elderly family member slept in one of the single rooms and was covered in bed bug bites and has been rather poorly as a result of having these. Needs a deep clean and things fixing!

  Reviewed by Christine2.8★Dec 2022

• "Needs a lot of work and upgrading in most rooms."

  Reviewed by Lorraine3.4★Nov 2022

• "The cottage is very spacious and in a really good location however it really does need some attention."

  Several of the kitchen cabinet doors are loose and do not fit properly, the shelves in the fridge door are broken, a seat cushion on one of the sofas had split at the seam, although an attempt had been made to repair it previously, some of the taps need fixing, the upstairs toilet was a nightmare to flush, and the single beds are uncomfortable. Also, some areas had certainly not been checked before we arrived as there was pasta in the bottom of the dishwasher, a tray of hash browns in the oven and a large piece of card packaging stuck to one of the shelves in the fridge which I had to soak to remove. We love the area and would definitely stay again if the issues were resolved.

  Reviewed by Lynne2.8★Oct 2022

• "On arriving in the middle of September we had no heating and we could not get the thermostat to work – any attempts to increase the temperature resulting in it reverting back to its lower preset."

  The owner’s manual states we ‘must’ get in touch with any issues within the first 24 hours, so I made numerous calls to both mobile numbers listed, one of which rang briefly before cutting off and the other which rang constantly with no reply and no option to leave a voicemail. The next day we rang Sykes who were very helpful and attempted to call the owners on our behalf and had the same response – they couldn’t be contacted over the next two days and they starting to make arrangements to look into alternative properties for us. On the third day the owner turned up and asserted that the information we need can all be found in the manual, so I hand it to her for her to let us know some pages were missing. She then proceeded to school us on the thermostat which she couldn’t get working, before she then figured out how to get the boiler working on the control panel and that “the cleaner must have turned it off” and that the batteries in the thermostat were nearly dead. Explaining that we had two very cold night and my husband has terminal cancer and a very weekend immune system, she proclaimed that it “wasn’t that cold” and that she had dialysis before slamming the door behind her. Beyond this the cottage was not in a good condition. The garden was clearly not maintained on a weekly basis per the description; we even found dog poo covered in white mould. Upon opening the fridge after stocking it, milk fell out of the door as it was then apparent the shelf was broken, and it spilled everywhere. Floor tiles were broken both inside and out and my husband kept tripping on them. Bedding was not changed after a week and nor was it ironed. The welcome pack a few teabags and cheap pack chocolate rolls which we left for the next person as it wasn’t worth using. Apart from the location the property good but I certainly wouldn’t stay there again.

  Reviewed by Elaine1.6★Sep 2022

• "Fabulous location for exploring local and further a field areas."

  Needs a complete re-vamp in the whole of the property. kitchen cupboard doors broken drawers and shelves in fridge broken. Couch needs replacing very uncomfortable. Tiles cracked in kitchen. Toilet upstairs a nightmare to flush so not used. Garden unkept. Pictures on the website must have been taken some time ago.

  Reviewed by Claire1.3★Sep 2022

• "The property was as described,in an excellent location and very spacious."

  Reviewed by Chris3.8★Aug 2022

• "A beautiful and large property."

  Very close to Flamborough and Bridlington. In a lovely area. Enjoyed our family holiday together. However gate needs attention and toilet in single room not easy to flush.

  Reviewed by Roy5.0★Aug 2022

• "Although the house is large and mostly comfortable there are a few things that need to be addressed,the downstairs shower leaks,a couple of kitchen cupboard doors are falling off,the kitchen tap moves as do a couple of others the upstairs toilet wont flush properly and the door pockets in the fridge are broken."

  There were a lot of cobwebs the garden gates need replacing/fixing as they were difficult to open/close ,the front door catches and the kitchen floor tiles are cracked. This would be a lovely place if it had work done and as we paid nearly a thousand pounds we felt it wasn't worth it. We love Bempton and this is our second visit to this house but unfortunately we will not be staying at this property again and will seek other accommodation. On the upside it is a lovely area and very handy for Bempton cliffs/ Flamborough and Bridlington,overall we enjoyed our break but the accommodation needs improvement.

  Reviewed by Maria3.1★Jul 2022

• "Fantastic property, lots of space and very well equipped!"

  It’s in a lovely location and the garden was a definite bonus. We had a lovely time here. We would definitely stay here again and recommend it to others.It’s a great family home and we were very well pleased with the property for the money we spent. We did have an issue during our stay-one of the small children in our party got locked in the bathroom due to a lock mechanism malfunction (completely not the owners fault just genuine wear and tear) so we did have to contact the owner. They came quickly and dealt with the issue in a very kind and professional manner, we really are very thankful for their support.

  Reviewed by Peter4.7★Jul 2022

• "Ho;iday cottage very clean, well situated for exploring area, garden nice and enclosed, so dogs could go out without constant monitoring."

  furniture a bit tired could do with up dating, could do with a proper light in the room before shower room, would have liked grass to have been cut, makes it easier to clean up after dogs. only three doors away from the pub but beware dogs not allowed, so will have to travel to dog friendly pubs

  Reviewed by Paul3.8★Apr 2022

• "Generally a good stay, the shower was not working when we arrived but the owner responded immediately to repair it."

  Kitchen could do with updating, particularly cooker as the oven does not heat up as it should, it took over an hour and a half to cook potatoes. But overall the house is warm and comfortable which made for a lovely break.

  Reviewed by Diane3.8★Dec 2021

• "Great place, clean."

  Nice touch with arrival gifts. Two niggles, advert states enclosed parking for three cars only room for two. TV keeps needing the Wi-Fi code also the wii game hand controls wouldn't charge up. Apart from these it was a great place. Grand kids loved exploring the garden. Thank you.

  Reviewed by Donald4.7★Nov 2021

• "Due to the recent poor reviews i had read we wondered what we were going to find when we arrived."

  What we found was a very large clean cottage, once the gates were closed the garden was secure. All you needed for a relaxing stay, lots of doors for the children to explore, please if you have read any negative reviews regarding this property don't worry as it was just perfect and yes i will be back to stay in this property.

  Reviewed by Gillian5.0★Oct 2021

• "Well Sykes we feel very let down by you this time!"

  We have always been satisfied in the main by the standards of service but this booking was extremely disappointing. I had called a few weeks before the holiday to check that points raised in previous reviews would be dealt with before I paid the balance. I was assured that the owner would be asked to rectify the issues but sadly they had not been rectified and it got worse!! On the first evening after emptying the bath, the water flooded the ground floor hallway, coming through a light switch. The owners came and helped up mop up and said they could come back the next day to try to resolve the issue but that night we were unable to operate several lights downstairs for fear of electrocution. We were also unable to use either bath. Added to that were soaking walls which were the same for most of the stay. The owner advised us to seek compensation from Sykes which we intend to do and asked if there was anything else they could do without offering anything. We felt the least they could do was to offer us money for a meal out the next day as our evening meal had been ruined! Sadly in addition there were many other things wrong with the property, some already mentioned in previous reviews. The shower curtain was fitted too far into the shower this making it difficult to move comfortably in the cubicle without wet curtain on your body, the shower curtain stank... I washed it. It was also too short which meant water escaping. This added to the fact that the shower tray leaked despite the owner putting more silicone on when he came to repair the bath meant for an unpleasant showering experience. The leaking shower has caused the door to swell making it difficult to open and close. It was dangerous, especially for a small child or frail person. Again we raised this with the owner who had ample time to rectify this whilst we were out all day on the Sunday, which they knew we planned to do but to no avail! There were also no shelves or hooks to hang anything in the shower or in the bathrooms generally. There were very few rails to dry towels so these we hung on the backs of dining chairs. The kitchen tap is too low to put the kettle comfortably under to fill up therefore this has caused the tap to become loose. It only needs an alternative design kettle to remedy this once the tap has been repaired. There was poor lighting at all doors, and as there are two steps at the front door and very uneven ground in the back garden it was very hazardous returning home in the dark. The back gate was difficult to open and close and even more so with no lighting! The freezer door is hanging off making it difficult to open, the kitchen cupboard doors are shabby, one of the sofas and one bed very uncomfortable. The double beds have been fitted with mattress toppers now so they were okay. There was plenty of hot water which was necessary as showering was so disastrous! The stairs to the family room were dangerous in our opinion especially as the landing light was unreliable. If you remain interested in visiting this property then we highly recommend the RSPB at Bempton Cliffs, Sewerby Hall (amazing value for money!) for a fabulous day out, and the village pub for friendly hosts. We were a little disappointed with The Ship Inn at Sewerby although the pies were good. Sadly Sykes we will be seeking an alternative company when we next book our cottage holiday, you need to buck your ideas up.... You have a lot of competition.......

  Reviewed by Karen1.9★Sep 2021

• "We all had a lovely stay in this spacious and well thought out cottage,it was homely and comfortable,the little extras were a nice touch(wine,milk and biscuits)."

  Plenty of games and books to keep us entertained and the added bonus of Amazon and Netflix. The surrounding area is beautiful (Bempton cliffs,Flamborough head,Sewerby Hall)we didn't want to leave.Thank you for an enjoyable and relaxing stay. Can't wait to come back.

  Reviewed by Maria4.7★Jul 2021

• "The standard of the fixtures and fittings in this property was very poor."

  Even the pathways around the house were full of weeds including nettles showing a lack of care for the property. Definitely needs a full update to meet normal standards. One of the toilets didn’t flush and the only shower despite three bathrooms, failed to work after the first day. Cleanliness generally ok but some areas missed like old balloon behind sofa.

  Reviewed by Janet2.2★Jul 2021

• "The pub next door is not dog friendly"

  Reviewed by Linda3.4★Jun 2021

• "If the surrounding area had not been so breathtaking we would have left the property!"

  ! We knew it was on a road, but did not expect to have people walking past and looking in, especially in the bedroom , no, blinds, or nets, just one curtain!! Cleanliness, Cobwebs, crumbs in kitchen draws, glasses were stained with a film! Pot and pans not clean. Cobwebs round lights in Dining room and corners of every room. Shower needs a shelf! Also floods the bathroom floor when used, Sink in shower room leaking, which we did report to owners! Half the lights not working. Half the Gas Hob rings not working. The upstairs bedroom so dark had to have lights on as No window, Changed to twin room , could feel springs in mattress, so had to use duvet off one bed to lie on, Holes in mattress cover , have photo if required. Garden dog friendly, also lots of weeds, Gates were nearly falling off, so difficult to open and close., the Tv… it took 2hr 20mins to get it working, phoned the owner , had 2 mobile numbers, neither answered, eventually the Lady did, left me a message , as I was on the phone to Sykes, telling me to phone again. I did , still no reply, so I text explaining the problem, she said switch it on and go to the App saying TV prog. After another 45 mins she then decided to tell me it only worked via the Amazon Fire Stick!!!! So anybody who goes ,you cannot get the tv progs, without going thru Amazon!!! This is the most disappointing place we have ever been to!! I do suggest Sykes that you send an inspector round or demand that it is deep cleaned!!! Behind the bedside tables and under the chairs and settees. Luckily the weather was good, as we could not get out quick enough each day.

  Reviewed by Chris1.6★Jun 2021

• "Ideal cottage every thing you need in cottage, nice location, ideal for dogs (all tiles down stairs) only criticism would be garden needed tidying."

  would still book again. Graham

  Reviewed by Graham5.0★Jun 2021

• "Down stairs sink in toilet leaked."

  The hoover at cottage was very poor. When you are somewhere with children and a dog a hoover is needed when staying for a week. Especially when the grass is not collected when cut and left on the lawn so the kids and dog kept bringing it in the house. Cottage was clean and had a few treats left for us. Very dog friendly. Kids enjoyed the games toys and dvds. Great wifi. If going with kids I would take a black out travel blind otherwise would be very bright early in mornings. We would never book with Sykes again after our experience. We were meant to go in May 2020 but due to lockdown we couldn’t go. We couldn’t get a refund from them so had to move the date and it had to be the same cottage!!. due to our Daughter starting school we then could only go in school holidays which costs us an extra £350. We understand school holidays are more expensive but we wouldn’t have chosen to go then but had to other choice because other wise we would have lost the whole amount originally paid.

  Reviewed by Isobel3.8★May 2021

• "Very handy for all locations on the East Yorkshire coast."

  The pub three doors down very friendly and serves very good meals.

  Reviewed by Frederick Paul4.4★May 2021

• "Could not fault the cottage, everything in there we needed, plenty of room and nice and warm on a night, great having the pub nearly next door, the food is amazing, location is great, 6 adults all had a great time."

  Reviewed by Karen5.0★Sep 2020

• "We are really disappointed because the photos are from last year misrepresent ..."

  We are really disappointed because the photos are from last year misrepresent the cottage we booked the cottage on last year's rewiews and photos will be contacting you regarding our complaint

  Reviewed by Angela2.2★Aug 2020

• "The owners were lovely and answered our call straight away which was great x"

  Reviewed by Michelle4.7★Jul 2020

• "Lovely cottage, lovely pub very near"

  Reviewed by Sharon5.0★Jul 2020

• "What a lovely stay we had."

  Lovely finishing touches on arrival like a bottle of wine, biscuits milk and tea bags! Would recommend this to anyone wanting relaxing break.

  Reviewed by Kerry4.7★Jul 2019

• "We all thoroughly enjoyed our stay and would certainly stop there again."

  Reviewed by Anne5.0★Jul 2019

• "Some nice little touches."

  Reviewed by Margaret4.7★Jun 2019

• "It's location close to the cliffs was perfect and the garden was an asset."

  The extra touches of milk, biscuits, wine etc was much appreciated.

  Reviewed by Alan4.7★Jun 2019

• "Lovely cottage, great location and lots of additional nice touches such as welcome biscuits (even for the dog)."

  Reviewed by Ian4.4★Apr 2019

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