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"Lovely place to stay."
We had a relaxing holiday. Welcoming pack was a lovely touch. We would certainly come back in the future.
Reviewed by Janet5.0★Sep 2024
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"Lovely house to stay in for a holiday, comfortable & clean apart from the settee which made a noise each time we sat on it & was a little worried it would collapse, also needs a good clean in between the cushions."
A great place to explore the amazing scenery.
Thank you for your feedback and we are delighted to hear that you thought our cottage was lovely and you had a nice holiday. We work hard to provide an enjoyable and comfortable stay so thank you for the note re the settee which we will look into and speak to the manufacturer if necessary as disappointingly this is less than 12 months old! Thank you for your valuable custom and we hope to welcome you back again to Buck Place again in the future. Kind regards, Sharon & Peter
Property Owner
Reviewed by Jackie4.1★Jul 2024
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"We loved Buck Place and stay every year."
It’s in a lovely area, with great dog friendly beaches and pubs. The on-site pub has had some negative reviews, but we gave it another try and was surprisingly pleased, best it’s been since pre Covid. It’s a Shame the on-site pizza place is never open, we wish it would go back to a cafe. The on-site shop has everything you need at reasonable prices. We didn’t have a free swim or use the gym this time. The cottage is a great place to kick back and relax, which is what this week was all about. The cottage is so lovely, comfortable and clean, it’s a great place to rewind and chill out. Not sure why the sofa was making mechanical groaning noises, but it still seemed comfortable!!! Maybe it’s a sofa bed? It wasn’t really BBQ weather so we didn’t use it on this occasion. The patio table and chairs are wooden and the chairs aren’t the most comfortable for relaxing on, they probably need an upgrade(although perfectly stable- just uncomfortable). So we sat several times reading in the master bedroom on two lovely clear plastic chairs with the Juliet Balcony doors open soaking up the sunshine and enjoying the breeze. There was a little welcome pack, with tea, coffee, milk and biscuits and a tennis ball for the dog, those are the simple things that make you smile when you arrive so another big thank you to Sharon and Pete. We’ll be booking again.
Hi Sarah, thank you so much for your lovely feedback. When life is so busy we always appreciate the time guests take to write a review and we are pleased you had another enjoyable stay!
We have noted the noise with the sofa and it appears a spring is loose so we have the furniture repair booked in next week. Also there should be cushions for the patio chairs in the utility cupboard under the stairs, otherwise you’re right, the wooden chairs aren’t too comfy without them. I’ll double check this with the maintenance team though.
We look forward to welcoming you back again and thank you so much for your continued support and custom. Kind regards, Sharon & Pete
Property Owner
Reviewed by Sarah5.0★Jun 2024
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"Another great stay in the cottage, this time with our grandaughter who loved her ..."
Another great stay in the cottage, this time with our grandaughter who loved her 'holiday home' as she called it
Beautiful cottage with beautiful surroundings
Dear Tracy, many thanks for your lovely feedback following your recent stay. As returning guests we value your feedback and custom greatly. We hope to welcome you back again in the future with your granddaughter to “her holiday home” Kind regards, Sharon & Peter
Property Owner
Reviewed by Tracy5.0★Jun 2024
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"I would make the imformation for the house to advise" not reccomended for anyone with any disability", there are no hand rails along the bath, and no nonslip mats provided, the stairs are steep and again no handrail only the banister on right hand side."
This is advertised as 5star, however it would benifit from a new duvet and pillows, and a mattress protecter that fits and pillow protecters for all pillows.
also some better lighting to read by. Housekeeping had left a very dirty oven and grillpan also a broken mug. The hot water was excellent and heating very efficient ,sadly having slipped in the bath we would not book again.
Dear Joan, thank you for your valued feedback. Our cottage is advertised as a 2 storey property with internal photographs and providing a detailed description including property facilities/set up and layout, to allow guests to make an informed decision about the suitability of the property, ahead of guests booking.
We pride ourselves on the quality and standards of our fixtures and fittings and receive excellent feedback about this, including the additional touches including complimentary welcome tray on arrival.
We regularly update and replace soft furnishings including bedding. We will liaise with our cleaning team regarding the pillow protectors as these are new and may have been removed with the bedding/pillowcases by mistake on the last changeover.
We also note the kitchen items which is disappointing to hear and this will be fed back to our cleaning company. We sincerely apologise for any items broken or unclean. We appreciate you bringing this to our attention so we can rectify this as we do rely on being notified of these things and we thank you for this.
We are delighted to hear that other than the items mentioned you had an enjoyable and comfortable stay.
Kind regards
Sharon & Peter
Property Owner
Reviewed by Joan3.8★Jun 2024
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"This was our second visit to Buck Place and we will be returning again."
This time we bought along our elderly parents aged 85 and 87 and they loved it, they felt that it was home from home. There is no shortage of anything that you need and everything works well and effectively. The house was beautiful, warm and well maintained. The welcome tray was great and Gaffer (westie) loved his ball.
Dear Jayne, thank you for this lovely feedback and for your repeat custom, which means the world to us. We try hard to make our cottage a home from home and are always thrilled to receive positive feedback. Delighted that Gaffer loved his ball too :-) we always love to hear of our four legged friends having a great time too! Thank you again for your custom and hope to welcome you back to Buck Place again in the future. Kind regards Sharon & Peter x
Property Owner
Reviewed by Jayne5.0★Apr 2024
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"We had a great week at Buck Place, and felt right at home."
We made good use of the on-site facilities, too!
Overall the property is done to a very high standard, and is very comfortable and with some nice touches like the games and books supplied.
Although it was clear the property had been cleaned well between guests, it’s in need of a deep clean - such as around the back of things, in corners etc.
A few more glasses & mugs would be handy, we found we needed to run the dishwasher more often as we’d run out of things - and not having any washing up liquid was a bit irritating too.
These are minor niggles and didn’t detract from the quality of our stay, but could make someone else’s stay even better!
Dear Katie, thank you for taking the time to provide feedback following your recent stay at our little cottage by the sea last month.
It is always lovely to hear when guests have enjoyed their stay and thank you for the points made too.
We will certainly feed back to our cleaning contractors and will look to add more cups and glasses, there has always been a plentiful supply however we appreciate some may get damaged and removed. We do provide washing up liquid and hand soaps too however we cannot guarantee these are always left between guests, but again will consider how we can ensure supplies in future.
Thank you once again, as small business owners your custom and positive feedback is so important to us, thank you. Kind regards, Sharon & Peter
Property Owner
Reviewed by Katie4.4★Apr 2024
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"A fantastic property, clean, comfortable and well equipped."
Great location. Lovely and warm. Perfect for a few nights by the coast.
Dear Lindsay, a huge thank you from us for the lovely feedback you have taken the time to provide following your stay at our little cottage by the sea recently.
We are delighted you enjoyed your stay and found everything to your satisfaction and comfort.
We hope and look forward to welcoming you back to Buck Place again in the future.
Kind regards, Sharon & Peter
Property Owner
Reviewed by Lindsay5.0★Apr 2024
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"A. Lovely stay at Buck Place, spacious and comfortable, will definitely be back."
Could have done with the dish washer unloading as it was chocca block and was greeted when opening it with an absolutely filthy pan.
Dear Diane, many thanks for your lovely comments. As small business owners your feedback and business are very much appreciated. Thank you for raising this issue re the pan. The dishwasher should be emptied ahead of guests arrival so we have raised this with our cleaning company. Apologies on their behalf for this oversight. Thank you once again for your custom and we hope to welcome you back again in the future. Kind regards, Sharon & Peter
Property Owner
Reviewed by Diane4.7★Feb 2024
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"Really enjoyed our short stay at Buck place, the cottage had everything we needed and was super comfortable and clean."
The tea, coffee and biscuits was a nice touch and it was good to have actual people sized towels in the bathroom! We did notice on checking out that the mattress protector on the king bed could probably do with replacing. We'll be back and have already recommended to others.
Dear Jon
Many thanks for your kind words and lovely feedback. We are delighted to hear that you had an enjoyable stay at Buck Place Cottage last weekend. We work hard to provide a memorable experience for our guests. Thank you for the note re the bedding, we will most certainly pass this on to our maintenance company who will replace this immediately. Great to hear you enjoyed the "people sized" towels, we do get lots of compliments on these. Again we will pass this nice note on to our team too. We hope to welcome you back to Buck Place Cottage again in the future. In the meantime, many thanks for your valued custom. Kind regards. Sharon & Peter
Property Owner
Reviewed by Jon5.0★Feb 2024
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"A bit cold when we first went in
Curtains on patio door could door with shortening"
Dear Rachael, thank you for your wonderful scores and helpful feedback following your stay over New Year. We try hard wherever possible to be environmentally conscious hence the reduced heating in between guest stays and the longer curtains to keep heat in. We hope you enjoyed the New Year welcome tray and goodies left for you and hope to welcome you back to our cottage by the sea again in the future. Thank you for your custom. Kindest regards Sharon & Peter
Property Owner
Reviewed by Rachael5.0★Dec 2023
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"We spent our Christmas in the cottage this year and it was beautiful."
The cotrage was comfortable,clean,spacious and really well equipped.
The welcome gifts were a special touch alongside the Christmas decor provided.
The Bay was lovely and everyone was friendly and welcoming around the grounds and in the onside pub that is also dog friendly
Highly recommended, and we will be returning in the summer to experience the sunshine and onsite facilities that were mostly closed over the festive period
Thankyou to Sharon & Pete for our wonderful stay and for been so accommodating.
Dear Tracy thank you so much for your lovely feedback! As small business owners we are really passionate about providing a memorable experience. We feel privileged that you chose our cottage for your Christmas break and delighted to read that you had an enjoyable stay. Thank you for your custom and we hope to welcome you back again in the future. Kind regards, Sharon & Peter
Property Owner
Reviewed by Tracy5.0★Dec 2023
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"We really enjoyed our stay at Buck Place."
The cottage is comfortable and warm with good amenities.
A shelf in the bathroom and a lighted mirror would be a useful addition but these are small details.
I would definitely recommend a stay here.
Thank you so much for taking the time to provide such lovely feedback on your recent stay at Buck Place. We value our guests comments and are delighted that you really enjoyed your stay. We strive to provide a memorable and relaxing experience. Thanks for the ideas too, we will certainly look into those to further enhance our guest experience. Thank you for your custom, it means the world to us as a small business and we hope to welcome you back again in the future. Kind regards Sharon & Peter
Property Owner
Reviewed by Fiona5.0★Oct 2023
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"The cottage was spotlessly clean."
There was a lovely welcome pack on the table when we arrived.The bed was so comfortable and so was the sofa.I have stayed in lots of the bay cottages since it was built and this one was one of the best.The parking was also better than most as there were plenty of bays to accommodate all the cottages on our row.Would highly recommend this cottage.
Dear Julie, thank you so much for your lovely feedback. We are delighted to hear you had a comfortable stay. As a small business it really does mean the world to us when we meet and hopefully exceed our guests expectations and provide a memorable experience. We hope to welcome you back to Buck Place Cottage in the future and thank you once again for your custom. Kind regards Sharon & Peter
Property Owner
Reviewed by Julie5.0★Sep 2023
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"To be honest the cottage although lovely was a wee bit grubby
Tide mark around ..."
To be honest the cottage although lovely was a wee bit grubby
Tide mark around the Bath balls of fluff around the floors
Having a wife who survived sepsis it was a bit of a worry for her
Dear Susan, thank you for your valuable feedback and positive scores. We pride ourselves on our exacting standards and the ratings we receive. We are disappointed to read about the couple of items which were not satisfactory and we would have loved the opportunity to have rectified this for you at the time, during your stay. However we have now passed this on to our cleaning company to note for future. Thank you for your custom.
Property Owner
Reviewed by Susan4.1★Sep 2023
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"Lovely comfortable holiday cottage on the edge of The Bay holiday village."
Dear Maggie, thank you for your lovely feedback and we are delighted to hear that you enjoyed our cottage. We hope to welcome you back again in the future. Kind regards, Sharon & Peter
Property Owner
Reviewed by Maggie5.0★Jul 2023
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"Excellent cottage, just as described."
It was well equipped , very comfortable, clean and warm.
The bath sheets were a lovely touch, much better than the small towels that you normally get. The sofas were comfortable and the outside seating area got the sun.
We have stayed at The Bay numerous times and this is the best accommodation we have ever stayed in there!
Dear Kay, thank you for your lovely feedback. We are delighted to hear that you enjoyed our cottage at The Bay and that the sun was shining for you too! We take pride in providing a comfortable and memorable stay and value your business, thank you for your custom. Kind regards, Sharon & Peter
Property Owner
Reviewed by Kay4.7★Jul 2023
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"Always enjoy our time here,back again in september."
Hi Julie, we are glad to hear you enjoyed your stay and we look forward to welcoming you back soon. We thank you for your custom, it means so much to us when we hear that guests will be back! Kind regards, Sharon & Peter
Property Owner
Reviewed by Julie4.7★Jun 2023
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"We will come back to Buck Place was a lovely place to stay and would highly recommend it."
Hi Debbie, thank you for your lovely feedback. We are delighted to read that you found the cottage a lovely place to stay and we very much look forward to welcoming you back again in the future. Kind regards, Sharon & Peter
Property Owner
Reviewed by Debbie4.4★Apr 2023
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"Exceptional property."
Great place to stay for your getaway to North Yorkshire.
Dear Steve, thank you so much for the lovely comment about our cottage and we hope you enjoyed everything our Yorkshire Coast had to offer too. We really do appreciate guests taking time to provide feedback so once again thank you for that and for your valued business too. Kind regards Sharon & Pete
Property Owner
Reviewed by Steve5.0★Apr 2023
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"Perfect cottage for a break away."
We loved Buck Place and The Bay itself. We had a relaxing break with everything we needed on site and the welcome pack was a lovely touch. We’ve already booked our return visit!
Dear Fiona, thank you for your lovely feedback. We are delighted that you enjoyed your break at Buck Place. Thank you also for your new booking, we are very grateful for your ratings and continued business. Kind regards Sharon & Peter
Property Owner
Reviewed by Fiona5.0★Feb 2023
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"Lovely cottage."
Very well looked after. Great location. Special welcome pack received for stay…much appreciated. Definitely recommend.
Dear Nicola, thank you for your lovely feedback, we are always delighted when guests have enjoyed their stay at Buck Place. We hope you had a fabulous New Year celebration and once again thank you for your valued custom.
Property Owner
Reviewed by Nicola5.0★Dec 2022
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"We spent the Christmas period in this property and we were so pleased we made the decision to do so."
From the moment we stepped into the house we were made to feel welcome with a thoughtful welcome pack and the house fully decorated for Christmas, we felt like all had been done to ensure we enjoyed our Christmas break… which we did. The property was clean and we had everything we needed.
The whole family (including the dog) enjoyed their break and left feeling relaxed.
The on site facilities were also great, with a nice walk down to the beach on Christmas Day.
Dear Michael & family, we are delighted to hear that you enjoyed your Christmas stay at Buck Place and left feeling relaxed. Our aim is to go above and beyond for our guests and we are always pleased to have provided a positive experience. Thank you for your valued custom and we hope to welcome you back again in the future.
Property Owner
Reviewed by Michael5.0★Dec 2022
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"Fabulous stay!"
This was our first time at Buck Place and we loved it. The cottage was very clean and comfortable, everything we could have wanted and more. Lovely furnishings and facilities in the property. Cosy and warm, especially given the weather this weekend! Lovely visits to Flamborough and Whitby, all within easy reach. Good facilities on site and will definitely recommend The Bay and Buck Place especially, we will be back!
Dear Susan, thank you for your valued feedback. We strive to provide a positive guest experience and are delighted that you enjoyed the cottage and everything was to your satisfaction. We hope to welcome you back to Buck Place again in the future. We thank you for your valued custom.
Property Owner
Reviewed by Susan5.0★Dec 2022
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"Disgusted stayed for 1 night of my 7 nights holiday."
Cost £450 no live tv due to the tv mast burning down 14 months ago. They knew and didn't tell us about neither in the advert nor in person. Both owner and sykes tried to dismiss it as unfortunate. Sykes have refused to refund us. We are in the process of taking sykescottages to small claims court.
As owners we pride ourselves on the excellent reviews and ratings we receive from our valued guests. It is disappointing to read this feedback which is both misleading and incorrect. The signal issue was not due to the mast damage 14 months ago. This was a temporary interruption due to adverse weather and local area broadcast issues. We did not know about this in advance, it was unforeseen and previous guests directly before you had not reported any issue. We did offer you a solution given our property has a smart TV offering live television and other channels which is accessed via our free Wifi which meant there would have been no disruption to yourselves if you had utilised this. Sykes Cottages and ourselves were quick to respond, support, apologise and offer a full resolution given the smart tv, however you chose to leave of your own accord. We feel your approach with all throughout was somewhat unfair and unreasonable.
Property Owner
Reviewed by Linda2.5★Nov 2022
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"Lovely cottage ."
Very clean and comfortable. Ideal location for walking our dogs on the beach.
Dear Lesley, thank you for your valuable feedback and we are delighted to hear you enjoyed your stay and everything was to your satisfaction. We hope to welcome you back again in the future and thank you once again for your custom.
Property Owner
Reviewed by Lesley5.0★Sep 2022
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".We have stayed here 3/4 times in the past .Always enjoy our stay here"
.All our needs are always met to a high standard. We would recommend Buck Place to everybody ..The welcome pack is a very nice gesture. We have already booked it for next year.
Dear Julie, thank you for your lovely feedback. We are delighted to hear you had an enjoyable stay. We look forward to welcoming you back next year.
Property Owner
Reviewed by Julie5.0★Sep 2022
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"Another fabulous stay in Buck Place."
Immaculately presented and on a gorgeous holiday village. Modern, fresh and with everything you might need for a self catering holiday. Looking forward to our next stay.
Hi Sarah, thank you so much for your fabulous feedback and we are delighted you enjoyed your stay with us again. We very much look forward to welcoming you back next time!
Property Owner
Reviewed by Sarah5.0★Jul 2022
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"The holiday home was a real home from home, would recommend to anyone, including those with dogs as they are welcome in so many places."
Thanks to the Merediths this home was certainly top class
Dear Jeanette, thank you for taking the time to provide such lovely feedback and we are delighted that you enjoyed your stay with us. We hope to welcome you back again in the future and in the meantime thank you for your valued custom!
Property Owner
Reviewed by Jeanette5.0★Jun 2022
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"Lovely property and setting."
The house was great thank you.
Dear Jayne, thank you so much for your lovely review and ratings. It is always a pleasure to receive great scores and feedback. We really do hope to welcome you back in the future.
Property Owner
Reviewed by Jayne5.0★May 2022
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"Totally surprised."
Just what we needed and on our doorstep. The property was just right. The children loved the close proximity to the beach and we were happy to watch them play in the knowledge they were safe. Also a huge bonus the dogs were settled and we were happy that we were not upsetting anyone as every other person had a dog! Relaxing enjoyable and we will definitely be back.
Thank you so much for your positive feedback Janet, it is always great to hear guests have enjoyed their stay, from grown ups to children and not forgetting our four legged friends too, who are always welcome at Buck Place Cottage. We look forward to welcoming you back in the future!
Property Owner
Reviewed by Janet4.7★Apr 2022
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"Absolutely amazing holiday cottage, a real home from home."
We felt instantly relaxed.
We have to self cater due to allergies and the kitchen was really well equipped, comfortable beds and sofas. Smart TV. Really clean property and a really nice touch of a welcome pack. Ample parking directly outside the property. (Not technically guaranteed, but we were able to use the parking by the front door every day).
Stayed at the bay 4 times now and this was by far the best cottage we have stayed in.
Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed your stay at Buck Place Cottage! We hope to welcome you back again in the future.
Property Owner
Reviewed by Kelly5.0★Apr 2022
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"Very nice holiday cottage, looks great, everything worked, good parking, nice sitting outdoors area, warm , will use cottage again, stay at the bay, lots of times, this was the best cottage by far."
Thank you for your lovey feedback. It is always a delight to hear our guests have enjoyed their stay at Buck Place Cottage. We really hope to welcome you back again in the future. Thank you once again for your custom.
Property Owner
Reviewed by Terry5.0★Mar 2022
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"Me and my family had a great week staying at Buck Place , would definitely stay again , would recommend to anyone"
Thank you for your perfect score feedback, this is always fabulous to receive! We are delighted to hear you and your family had a great stay at Buck Place Cottage. We hope to welcome you back and anyone you recommend us to in the future as well.
Property Owner
Reviewed by Richard5.0★Feb 2022
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"MARVELLOUS Buck Place was very clean, in a super location close to wonderful beach."
Lucky for me Sharon recommended Filey Food Festival and the event did not disappoint - Delicious.
Carrie
Reviewed by Caroline4.7★Oct 2021
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"Modern, well equipped and in an excellent, peaceful location."
The beach, close by is beautiful and unspoilt.
Reviewed by Katherine5.0★Sep 2021
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"The bay holiday village filey is our favourite holiday place we realise it's not ..."
The bay holiday village filey is our favourite holiday place we realise it's not everyones but it ours it's quiet and and in a good place for exploring the lovely Yorkshire coast
Reviewed by Brian5.0★Sep 2021
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"Buck place was really nicely presented and had all the amenities we needed."
Thanks for a lovely stay!
Reviewed by Carly4.7★Aug 2021
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"Probably our 10th stay at The Bay, so we know it well."
Stayed for a week, with our dog. The addition of a shop this year was very welcome and over due. Reasonably priced and had everything you might need, although Tesco and Sainsbury’s do deliver to the site. Great for dogs as the beach is dog friendly and the site has lots of poo bins. The site is always clean and communal gardens well maintained. Parking is good and the bonus of this cottage was that it was right outside the front of the property on sleepers. We’ve stayed in different properties every visit and this was by far the nicest. We loved the bifold doors onto a small patio area with a table and 4 chairs. We used the BBQ and although brought our own charcoal etc- this had been provided which was a lovely bonus. The extra toilet downstairs was a bonus too. The kitchen was well equipped with plenty of pans, baking trays, utensils and crockery, unlike some of the other properties we’ve stayed in. This one even provided oven gloves and tea towels. The large fridge freezer was fabulous but I’m still baffled by the lack of a cupboard to store the rest of your food - but every property at The Bay is like it. The cottage was also the cleanest we’ve stayed at on the site. The cottage is decorated in a modern style. The king size bed in the master bedroom was comfortable but for someone with a bad back a little too soft. Full-size single beds in the twin bedroom is great when it’s an all adult party. The bed linens were all crisp white and the towels were huge and soft and lovely.
Best cottage, would highly recommend, would definitely stay again, only down side is the huge price increase for next year, but I guess you have to pay for the extra comforts.
Reviewed by Sarah5.0★Jun 2021
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"We love holidays at the Bay, Buck Place was lovely, it had everything we could possible need and so comfortable."
Will hopefully book again through Sykes cottages very soon.
Reviewed by Peter5.0★Jun 2021
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"The property and locations were perfect, the information pack is very detailed and again very helpful."
It also made a refreshing change to have more kitchen utensils, pots & plates etc, available we are so used to seeing just the number of plates per occupants.
Reviewed by Alison5.0★May 2021
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