Willow Nook

38 Customer Reviews

• "The property is very cozy."

  Could do with some updating. Kitchen and bathrooms lovely . Cleanliness ok but lots cobwebs and dust

  Reviewed by Gail3.4★Oct 2024

• "Super cosy cottage with original features, amazing view"

  Thank you for your feedback. We look forward to welcoming you back to Willow Nook. The Owners Property Owner

  Reviewed by Heather4.4★Jul 2024

• "A very nice property with everything we needed for a great stay."

  Stunning views and a good outside area to enjoy them from. The only fault we would mention is although the kitchen was very well equipped the oven was in need of a deep clean. Saying this we would definitely stay again.]

  Thank you for your posative comments. Noted re the oven and it will be thoroughly cleaned. Glad you enjoyed your stay at Willow Nook. Look forward to welcoming you again. The Oven has now been cleaned thoroughly. The owners Property Owner

  Reviewed by Anthony4.1★May 2024

• "Lovely conservatory and gardens, we enjoyed sitting out jn the nice weather."

  Good facilities in the cottage, the sofa in the conservatory and beds were comfortable, however the sofa in the living room was not that comfortable, we didn't sit in there very much. We cooked most nights, the kitchen was well equipped, although there was no chopping board or sharp knives, it would be good if the owners could provide these. Overall a great cottage with fantastic walks near the coast.

  Glad you enjoyed your stay at Willow Nook. There are two glass chopping boards on the work surface. There is a knife block and some smaller sharp knives in the cutlery drawer. The sofa in the lounge is personal preference no one else has made any negative comments. We aim to give customers a wonderful experience at Willow Nook. Thank you for your feedback. The kitchen knives have been sharpened and a vinyl chopping board provided. Regards The Owners Property Owner

  Reviewed by Lucy3.1★May 2024

• "A lovely little cottage with all the home comforts needed."

  A great base to explore from. My only negative comment is that there's no drawer unit in the small bedroom to place your clothes in.

  Thank you for your great feedback back. Your comments re drawers has been noted however we are tight on space in the second bedroom but will try to address. Look forward to welcoming you in the future. The owners. Property Owner

  Reviewed by Lesley4.7★May 2024

• "Willow Nook is in a delightfully remote valley, Glaisdale, on the Coast to Coast path."

  We stayed there as a base for the walk and my husband ferried us (my brother and I) to the start of each days walk and picked us up at the end. The cottage is lovely: well equipped, comfy beds, warm and clean. We enjoyed sitting in the sunny conservatory looking at the view.. We mastered the TV and caught up on programmes we don’t have at home! A lovely memorable stay.

  Dear Ann Thank you for your wonderful feedback and we look forward to welcoming you back to Willow Nook in the future The owners Property Owner

  Reviewed by Ann5.0★Mar 2024

• "Issues with TV and Freesat working, took a while to reset , controls for volume on TV control,rest on Freesat control."

  Power cut lasting an hour, candles, torches all good and in working order. Otherwise lovely cottage in nice area

  Sorry you experienced difficulties with the TV. You were not alone. The extreme weather (Storm Babet) caused power outages across the North Yorkshire area. This could have caused problems with TV reception. However we will look at the TV. We did respond via the Sykes app to your mobile number and did leave a message after being contacted by Sykes, I also tried to ring. Regardless of the issues with the TV etc we hope you enjoyed your stay at Willow Nook and look forward to welcoming you again Property Owner

  Reviewed by Karen4.7★Oct 2023

• "Great little Cottage."

  Very cosy Nice comfy Beds. Kitchen is well equipped. Especially liked sitting in the conservatory looking at the view.

  Thank you for your wonderful feedback and look forward to welcoming you back to Willow Nook The Owners Property Owner

  Reviewed by Kevin5.0★Sep 2023

• "Beautifully finished cottage, comfortable and well equipped."

  Beautiful views from the garden room. Only thing I would mention is that we couldn't find any kitchen bin liners once we had used the one that was in the bin. Not a complaint, just so that the owner knows

  Thank you for your feedback. Look forward to welcoming you again at Willow Nook. Noted re the bin liners The owners Property Owner

  Reviewed by Helen4.7★Sep 2023

• "We enjoyed a lovely stay at Willow Nook."

  lt was comfortable and cosy and in beautiful coutryside. Many thanks

  Thank you for your wonderful feedback and look forward to welcoming you back at Willow Nook. Regards The owners Property Owner

  Reviewed by Pauline5.0★Sep 2023

• "Absolutely gorgeous cottage in a stunning location."

  Would definitely stay again.

  Thank you for your positive feedback and look forward to welcoming you back to Willow Nook. The Owners Property Owner

  Reviewed by Margaret5.0★Jul 2023

• "We very much enjoyed our stay at Willow Nook!"

  The cottage was very clean and comfortable, especially the bed. We loved the new bedlinnen. Everything had been thought of. The conservatory is a nice and light space, with a beautiful view of the countryside. Nice enclosed garden. Unfortunately the tumble dryer in the shed didn't work when we wanted to use it. Beautiful spacious kitchen, our only recommendation would be to throw away the food in the cupboard left by previous guests (something the cleaner could do), or maybe donate it to charity. We would certainly book again!

  Thank you for your good feed back and glad you enjoyed your stay at Willow Nook. The Tumble dryer is plugged into a switched socket. Maybe that was turned off. We will Look into that. The food issue will be sorted out. We look forward to welcoming you back The owners. Property Owner

  Reviewed by Rene4.7★Jul 2023

• "A fabulous long weekend staying at Willow Nook."

  The cottage is spotless and extremely comfortable. Everything that you might need to prepare meals is provided in a beautiful kitchen. Sitting on the lovely blue sofa in the conservatory for morning coffee is so peaceful and relaxing looking over the valley. We have visited Glaisdale previously but it’s our first time in this cottage. We will definitely book Willow Nook again and can definitely recommend it to everyone.

  Thank you for your positive feedback. Glad you enjoyed your stay and look forward to welcoming you again at Willow Nook. Property Owner

  Reviewed by Susan5.0★Jun 2023

• "We had a great week at this really well-equipped and comfortable cottage."

  The rear courtyard is a sun-trap with fantastic views. The location is perfect for local walks and exploring the fantastic North Yorkshire Moors National Park and Yorkshire Coast. The local train service to Whitby was a good outing. We also enjoyed visiting the local pubs which had a good choice of meals.

  Thank you for your great feedback. Glad you enjoyed your stay at Willow Nook. We look forward to welcoming you back in the future. Richard and Susan Property Owner

  Reviewed by David5.0★Jun 2023

• "I can honestly say Willow Nook is a gem of a find & will 100% be back."

  It’s the kind of place you want to shout from the rooftops how good it is but at the same time don’t want to tell everyone. The small thoughtful touches & the quality of home comforts is a credit to the owners. The cottage is stunning and the views are breathtaking. I could not say one bad thing I just loved my time there & I know my husband & our 2 dogs would agree.

  Thank you so much for your wonderful comments - much appreciated. We look forward to welcoming you back in the near future. Susan & Richard Property Owner

  Reviewed by Lorraine5.0★Jun 2023

• "Lovely cottage in a beautiful location and spotlessly clean!"

  Perfect layout for our two dogs and deceivingly spacious inside. The sun room is a particularly nice feature with a wonderful view over the countryside and lots of wild bird life. Would highly recommend staying here!

  Thank you for your feedback. Glad you enjoyed your stay. Look forward to welcoming you again in the future. Property Owner

  Reviewed by Katherine4.7★May 2023

• "We had a lovely stay walking in the beautiful Esk valley."

  The weather was very British but despite that enjoyed the views from the cottage which was very comfy and cosy. The wood burning stove worked a treat

  Reviewed by Louisr5.0★Apr 2023

• "Property was as described and well presented when we arrived."

  The photo of the front of the outside makes it look on a steep road, it’s hilly but not too bad until you walk to the local Pub/Railway station, now that is very steep. We walked it a few times and as long as you have decent walking shoes on and don’t have mobility problems you should be ok. One of the neighbours approached me within 5 mins of arriving because I was parked on their side of the road about to unload, They said I was blocking access, which to be fair I was, but there were no road markings or signs advising and in the dark in a strange place it wasn’t immediately obvious. She didn’t seem happy when I said I would unload before moving, but we had driven for 3 hours and wasn’t going to be bullied a local who is obviously hacked off when people park outside her house. We ended up having to park further back up the street which was no problem in the end. The rooms were nice especially the conservatory which was a lovely place to chill in the afternoon as it went dark. Staff at the pub were nice and friendly and do food Wed - Sun. Only one slight negative - though I’m a bit conflicted about it. There is a gas/electricity usage monitor in the kitchen, which on the one hand is a good idea to see what you are using, but I felt it puts a bit of undue pressure on visitors to be aware of how much the power has cost that day/week. Definitely worth staying at, train takes about 30 mins into Whitby and there are lots of quality pub/restaurants in the area, which you would probably need to drive to, and if you have bright sunny weather (though chilly) like we had, you will have a lovely time (you’ll still enjoy it even if you don’t have decent weather). I would have fed back so of the more negative issues directly to the owner but there were no contact details so had to put them on here instead.

  Reviewed by Graham5.0★Feb 2023

• "In the winter the cottage is quite cold , need to use the log fire ."

  Needs more matches to light as they were damp. Rear conservatory come dining room not really usable due to temperature . Facilities excellent , cupboards that still have previous visitors food in needs checking through and clearing out as some items are out of date and a health risk . Location excellent as is the local pub Arncliffe Arms good wholesome food and nice staff.

  Thank you for your feedback we always listen to our guests and aim to to provide a positive experience. There are central heating radiators in every room. These are timed but can be overridden manually. The Log burner is in addition to the radiator. There is a electronic clicker lighter by the fire. The Conservatory has a radiator controlled by a thermostat. Again it is timed but can be overridden by turning on and adjusting to temperature. All the instructions are in the visitors information Booklet. With reference to visitors food in the cupboard we have no control over what is left, but there are condiments etc which the guests can use. These will be checked and any items out of date will be disposed of. Thank you for the feedback and look forward to welcoming you again in the future. Regards Property Owner

  Reviewed by Ian4.1★Dec 2022

• "Willow Nook is a lovely cosy cottage whilst being surprisingly spacious and has beautiful views across the valley."

  Glaisdale itself is a picturesque and friendly village which feels remote but is in fact close enough to places like Guisborough and Whitby that, should you need anything you're not too far away plus there are local shops nearby. We really enjoyed our stay there and would definitely return.

  Thank you very much for this feedback and so glad you enjoyed your stay Property Owner

  Reviewed by Gill5.0★Oct 2022

• "This was our third time at Willow Nook which speaks for itself."

  Perfect for us in every way....we completely chill out. There's walks from the doorstep...the scenery is lovely and the cottage is clean and warm. Extremely comfortable beds...lovely fire and a good shower and bath. The conservatory is great for relaxing and dining and overlooks beautiful countryside. Parking outside the door is helpful. Definitely recommend.

  Thank you very much for your positive comments and we look forward to welcoming you back in the future. Property Owner

  Reviewed by Marion5.0★Sep 2022

• "Very quaint cottage in fantastic area which is a credit to it's owners."

  . Immaculately clean with a rear view to die for. Cannot fault it !!

  Reviewed by David4.7★Sep 2022

• "This cottage is really lovely, with plenty of space."

  The beds are very comfortable and the kitchen had everything we needed. We loved the view from the garden, overlooking the valley. We would definitely stay here again.

  Reviewed by Dominic5.0★Aug 2022

• "A very comfortable stay at Willow Nook."

  Well equipped with everything we needed

  Reviewed by Rosemary4.7★Jul 2022

• "In very hot weather a couple of fans would be good Also in the bathroom ..."

  In very hot weather a couple of fans would be good Also in the bathroom something on the roof truss under the bath to stop people banging their head

  Reviewed by David5.0★Jun 2022

• "Had a lovely stay very peaceful, cottage had everything we needed view from the patio was amazing over the fields with the sounds of nature."

  We had our 2 German shepherd's with us who were very happy with their stay ,lots of walks on the beaches thankyou

  Reviewed by J4.7★Jun 2022

• "The cottage was easy to find, clean and well appointed."

  Certainly one of the best we’ve been to.

  Reviewed by James4.7★May 2022

• "Due to Covid unfortunately our guests were unable to fly into the country and so didn't make most of the cottage."

  It was spotlessly clean and is super cozy. Would recommend this for anyone wanting to stay in the area :)

  Reviewed by David5.0★Dec 2021

• "Lovely cottage, but we felt that it could’ve been a little bit cleaner."

  Felt like the floor hadn’t been mopped and the kitchen sides could’ve been cleaner. Would’ve been a 10/10 otherwise

  Reviewed by Adam4.1★Oct 2021

• "Lovely comfortable cottage in quiet spot."

  Clean and beds very comfortable. Great food available at local pub. cosy wood stove. Not a power shower but perfectly satisfactory. Would return. Thank you

  Reviewed by Simone5.0★Oct 2021

• "We loved Willow Nook so much."

  ..from the moment we arrived and entered the cottage we felt so happy. We totally relaxed into it and just couldn't have wished for anything better. Even though we had some extremely bad weather we dodged the rain and did some beach walks and actually despite the torrential rain and wind at times the conservatory provided a sense of calm inside. The cottage felt cosy and comfortable, everything we needed was supplied , comfortable sofas and beds and a great shower and bath. Loved every minute of our stay and surrounding areas and walks and definitely want to go back...have started looking already.

  Reviewed by Marion5.0★Oct 2021

• "This is a great place to stay very clean and well equipped we were worried about ..."

  This is a great place to stay very clean and well equipped we were worried about parking but no problems at all owners really have tried to think of everything and it was much appreciated

  Reviewed by Steven4.7★Sep 2021

• "I absolutely loved my stay at willows nook a beautiful home from home."

  The only thing was the shower was not a power shower kind and only trickled but this was just a minor thing as the beautiful home had so much more to offer I shall definitely be booking again to come and stay thanks you.

  Reviewed by Leonie5.0★May 2021

• "An extremely comfortable and well-equipped cottage set in beautiful countryside and within easy reach of the coast."

  We had a lovely weekend away with our dogs and enjoyed our stay so much, we've booked again for a full week next year.

  Reviewed by Beth5.0★Oct 2020

• "Lovely clean cottage in a quiet village with great views from the garden."

  Well stocked kitchen which was great as we like to cook. Parking outside was easy and there was always a space outside the cottage. Beds were firm but comfy. Feedback for anyone else who is staying especially in the winter is it was very cold when we turned up and there was no wood left for the wood burner (Sykes listed there should be a starter pack) so take some wood with you, once the log burner is on it warms up really really quickly. overall clean and comfortable cottage in a Great location with everything you need.

  Reviewed by Claire3.8★Sep 2020

• "Really lovely cottage, facilities great."

  Information on local shop opening times would have been useful but this is a minor suggestion. Lovely walks on your doorstep.

  Reviewed by Sara5.0★Sep 2020

• "We had an exchange of emails with Stephen from the Customer Relations team at the start of last week after we had been unable to reach your office by phone and relating to the amount of consumables that were available when we arrived, and as follows: 1) little more than one toilet roll in the main bathroom, 2) a single dishwasher tablet to last the week, 3) less than 1" of washing up liquid in the sole container, and 4) a layer of 3 Yorkshire tea-bags over some ordinary, unbranded ones below in the tea container."

  In addition, and quite unlike in most holiday rentals nowadays where guests usually arrive to find milk and wine in addition to some biscuits, there was a single packet of biscuits that we know had a value of < £2. Let me be clear here. We had a lovely stay at Willow Nook, which is a well-presented and very comfortable place to stay in a lovely location and which we would heartily recommend. HOWEVER, the paucity of the above items frankly says "mean" and penny pinching. We would not have blinked at paying a further £5 to be adequately provided with all of the above with some milk on arrival. In his reply Stephen said: "Property owners run their property on a self catering basis, and the facilities that are left are to be used primarily as a starter pack and are not expected to last the whole week, but more of a facility to use for when you first arrive and for you then to purchase your own for the duration of your stay. Different property owners have different ways of working so it could be possible you have stayed in properties with more available than Willow Nook." That suggests that all this is of the owner's choosing. In which case, please provide our feedback to the owner about the impression that this left on us and will leave on future guests. Moreover, there is absolutely nothing in the property description that tells that we should expect to bring such supplies, and it is not customary nor our experience in the many self-catering places that we have stayed in over many years. It is simply not acceptable. Trying to fair here, the guest book has no record of other guests having stayed for more than a few days, such that the housekeepers possibly did not know that we would be staying for a week and require more loo rolls and washing-up liquid. Hard to believe, but possible. Willow Nook is a lovely place and we had a most enjoyable stay. However those first impressions were not favourable ones. Fortunately, with the owners, it is in your gift to quickly and cheaply improve.

  Reviewed by Timothy5.0★Jul 2020

• "Beautiful cottage with everything you needed in the kitchen."

  Country walks on the doorstep and close to Whitby to enjoy the beach too.

  Reviewed by Colette5.0★Feb 2020

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