Gannet

15 Customer Reviews

• "The cottage was perfect for us and our puppy for his first holiday."

  Well equipped and spotlessly clean with everything we needed. The location is brilliant for visiting the local attractions and beautiful beaches. Will definitely be back xx

  Dear Jill, Thank you so much for your wonderful feedback! We’re thrilled to hear that the cottage was perfect for you and your puppy’s first holiday. It’s great to know that you found everything well-equipped and spotlessly clean, and that the location worked perfectly for visiting local attractions and beaches. We’d love to welcome you back anytime—thank you again for choosing The Grange Holidays for your stay! Warm regards, Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Jill5.0★Oct 2024

• "The cottage was attractive and in the quiet rural seaside village of Flamborough which is well placed for the Yorkshire Coast and particularly for bird watching and enjoying Bridlington and Filey."

  It was very warm and cosy, it accepted 3 dogs and provided bowls, covers and bedding, and treats! However there were a few glitches. The key code we were given in all communications before the day we arrived was wrong and we could not get in until we'd negotiated contact with the managers. An email correcting the number had been sent that afternoon, but arrived just before we did, having driven for 3 hours, so we didn't see it until later. There was no tea towel or oven glove but we found one in the laundry room. There was nowhere to hang towels or clothes in the shower room (this could be remedied with a couple of cheap 'over the door' hooks and a radiator rack). There was no enclosed garden (we knew this) but the patio area was actually the gravel drive outside all the cottages where cars were coming and going (and on the morning we left, where the biomass delivery lorry was parked from 8am until 10am - the driver apologized for the noise and blocking access but it was difficult to load the car and very noisy for the other people who weren't leaving with that timing.) We only found the actual open garden where dogs can be walked the second day - it is tucked away behind hedges - a sign or two indicating where it is would help. There was no visitor book - these are helpful for things like knowing to switch the router off and on again when the internet fails if other people experience this, and getting to the garden area, as well as other handy bits of information about the area.

  Dear Anne, Thank you for taking the time to share such detailed feedback following your stay. We're pleased to hear that you enjoyed the cottage's charming location in Flamborough and that you found it warm, cozy, and welcoming for both you and your dogs. We sincerely apologise for the inconvenience with the key code upon arrival. Unfortunately, the key code had to be changed on that day, and we understand how frustrating this must have been after your long journey. While it could not have been prevented, we had taken steps to ensure this was communicated as soon as possible. Regarding the tea towel and oven glove, we regret this oversight and have already advised our housekeeping team to ensure that these essentials are available in all of our properties. Replacement oven gloves have been ordered, and we are gradually reviewing the inventories of all our properties after the busy period. Feedback like yours is incredibly valuable in helping us improve, and we truly appreciate you bringing this to our attention. We’ve also taken note of your suggestions for towel hooks in the shower room and better signage for the garden area. These are helpful ideas, and we will look into implementing these improvements. As for the visitor book, you'll be pleased to know that we are in the process of updating them in all of our properties to provide helpful information and enhance the overall guest experience. Thank you again for your thoughtful feedback. We're always striving to improve, and we hope to welcome you back in the future for an even better stay. Warm regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Anne3.4★Oct 2024

• "We had a wonderful stay at the Gannet and would definitely return."

  The location is perfect for visiting the Flamborough area. The Gannet itself is lovely, cosey and has everything you need. The dog basket (blankets, towels, bowls and doggy biscuits) is a lovely touch along with human welcome basket (tea, coffee,milk sachets and biscuits)

  Dear Joanne, Thank you so much for your lovely review! We're thrilled to hear that you had a wonderful stay at in Gannet Cottage and that you enjoyed the cozy atmosphere and thoughtful touches. It's great to know the dog basket and welcome basket were appreciated by both your furry friend and yourselves! We're also glad that the location worked perfectly for your visit to the Flamborough area. We’d be delighted to welcome you back anytime for another stay! Thanks again for choosing to stay at The Grange Holidays, and we look forward to hosting you again in the future. Warm regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Joanne5.0★Sep 2024

• "Only issue was wifi a bit erratic."

  ear Charles, Thank you for your feedback! We're so pleased to hear you enjoyed your stay overall. We appreciate your comment regarding the Wi-Fi, and we’re happy to let you know that we’ve already started upgrading our Wi-Fi package to provide a more reliable service for our guests. We are confident that this improvement will enhance the experience for future stays. Thank you again for your feedback, and we hope to welcome you back soon! Warm regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Charles5.0★Sep 2024

• "Had a lovely stay but do agree with previous comments that the lounge furniture is very low in height."

  Lovely to have our little dog thought of with the welcome pack. Had a tranquil stay until the last night when someone parked outside our unit who must have been staying in the farm house. Lovely to see some flowers in a planter outside the cottage. Would be great to have a visitors book in the cottage to get tips and hints of where to visit/eat.

  Hi Sue, Thank you so much for your feedback. We're delighted to hear that you had a lovely and tranquil stay and appreciated the welcome pack for your dog—we always love to make our furry guests feel at home! We're also pleased you enjoyed the flowers outside the cottage. We’ve noted your comments about the lounge furniture and we are considering it for future updates. Apologies for the parking issue on your last night; we’ll look into how we can address this to avoid any inconvenience for future guests. We are currently working on updating our welcome book and touch stay guides. We will look into adding your recommendations. We hope to welcome you back again soon for another peaceful stay. Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Sue4.4★Sep 2024

• "This is our third time at these cottages."

  Great location to use as a base. Fantastic wildlife in the area and wonderful walks. The property has everything you need to make your stay comfortable. We will definitely be back.

  HI Tracey, Thank you so much for your lovely review! We’re thrilled to hear that you’ve enjoyed your third stay with us and that the location, wildlife, and walks continue to impress. It’s wonderful to know that you found the property well-equipped and comfortable. We can’t wait to welcome you back for your next visit! Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Tracey4.4★Aug 2024

• "My son and I stayed here for two nights and had a lovely break."

  On arrival they was a basket with blankets and treats for our dogs which was a lovely touch. The handbook was really helpful and gave us lots of places to explore. The only thing we'd change was the toilet seat was a little loose. We'd definitely come here again, lovely location and beautiful cottage.

  Hi Nikki, Thank you for your kind review! We're so pleased to hear that you and your son had a lovely break and that the welcome basket for your dogs was appreciated. It’s great to know that the handbook helped you explore the area. We’ll make sure to address the loose toilet seat right away—thank you for bringing it to our attention. We look forward to welcoming you back for another stay in our beautiful location! Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Nikki4.7★Aug 2024

• "Lovely cottage everything you would need , thoughtful doggy pack, great location ..."

  Lovely cottage everything you would need , thoughtful doggy pack, great location , spacious accomodation , look forward to visiting again

  Dear Adrian, Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your stay at our cottage and found everything you needed. It's great to know that our thoughtful doggy pack and the spacious accommodation added to your experience. We’re delighted that you appreciated the location as well. We look forward to welcoming you and your furry friend back soon! Best regards, Jacki & The Grange Holidays Team Property Owner

  Reviewed by Adrian5.0★Jul 2024

• "Gannet is spotlessly clean with all you need in the kitchen."

  Two very small issues which we found, The lounge/diner is very spacious, if it was 25% less it would still have been spacious enough and given more room in the bedroom which would have given room for a wardrobe because hanging and drawer space, for us, is very limited. The other thing, again for us being 80 plus years, the settee is very low making it a struggle to get out of. Having that said, we enjoyed our stay and can recommend it.

  Dear Pamela, Thank you so much for taking the time to share your thoughts about your stay at Gannet. We're delighted to hear that you found the property spotlessly clean and well-equipped. Your feedback is valuable, and we'll certainly consider all feedback in our future improvements. We understand the importance of comfort, especially for our guests, and we’ll look into options to address the settee height. We're thrilled that you enjoyed your stay and would recommend us. It was a pleasure having you, and we hope to welcome you back soon. Warm regards, Jacki & The Grange Holidays Team Property Owner

  Reviewed by Pamela4.4★Jun 2024

• "We had a very comfortable stay & warm considering the weather wasn’t so good, everything we needed was in the cottage except maybe some hooks for towels/clothes in the bathroom."

  Great location for where we wanted to be, very dog friendly pubs just a short walk away.Will certainly consider going there again.

  Hi Stephen, Thank you for your kind review! We're glad to hear that you had a comfortable and warm stay despite the weather. It's great to know that you found everything you needed in the cottage and enjoyed the convenient location, especially the dog-friendly pubs nearby. We appreciate your suggestion about adding hooks for towels and clothes in the bathroom and will look into making this improvement. We look forward to the possibility of welcoming you back for another stay in the future! Best regards, Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Stephen5.0★Jun 2024

• "Very tranquil and quiet, excellent cottage, beautiful surroundings."

  Could not have asked for anymore, can't wait to return to this beautiful place. Easy access to all surrounding areas. 5* plus.

  Hi Julie, Thank you so much for your lovely review! We're delighted to hear that you found our cottage tranquil, quiet, and surrounded by beauty. It's wonderful to know that it met all your expectations and that you enjoyed the easy access to the surrounding areas. We truly appreciate your kind words and 5-star rating. We can’t wait to welcome you back to our beautiful place for another relaxing stay. Best regards, Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Julie5.0★May 2024

• "I spoke with the property owner to say only 2 mugs, no vegetable /fruit knife or oven cloth and only one tea towel for the week."

  She replied that is standard. Shower tray overflows as drain blocked. Suggested toiletries trolley in shower room as no shelf. Suggested that as another guest has said hooks on back of shower room door and bedroom door please. Note no wardrobe and 4 small drawers in total for clothing and toiletries. Bed and bedding good, heating good, good kitchen equipment apart from basics.clean except for shower. Note no patio but picnic table in shared parking area.

  Thank you for your feedback and choosing to stay with us. There should have been 4 mugs in the property, but as you mentioned, you supplemented them with spare mugs in the laundry room, which is great. We usually supply one tea towel per stay but are reviewing this. Oven gloves and kitchen knives are provided within the property. Since your stay, we have added a small toiletry trolley in the bathroom. Hooks will be added for the bathroom and bedroom doors too. Property Owner

  Reviewed by Lloyd2.8★Mar 2024

• "We had a lovely 4 days."

  Cottage was beautifully represented. Very central to everything. Local and beaches . A couple of hooks on the back of the bathroom door to hang wet towel when you have had a shower . A window blade to clean water off tiles and glass after shower . Maybe a pack of cards and a few games. I forgot ours

  Thank you for your lovely feedback. We have noted your suggestions of adding hooks to the bathroom door. Property Owner

  Reviewed by Jill4.7★Mar 2024

• "An excellent cottage and spacious, with a good kitchen and shower room."

  Quite and only 10 minutes from shop a nd pub.

  Dear Angela, Thank you so much for your feedback. We're so pleased to hear you enjoyed staying in Gannet. We love setting the stage for our guests to enjoy their time away. We'd be delighted to welcome you back again. Kind regards, Jacki and Jonny The Grange Holidays Flamborough Property Owner

  Reviewed by Angela5.0★Feb 2024

• "Great location within walking distance of Flamborough Village."

  Cottage facilities good,ample on site parking with everything you need for a breakaway. Cosy once we got hang of central heating controls with 2 comfy sofas to chill out on . Mini fridge/freezer under counter in kitchen . No dishwasher but didnt bother us but maybe to others. Unfortunately smoke alarm in kitchen very sensitive as we couldn't get cooker extractor fan to work when cooking on hob ! Large wall TV where we could log onto our Netflix Account and wi-fi available.

  Reviewed by John4.1★Jan 2024

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