Guillemot

10 Customer Reviews

• "Great facilities, nice welcome pack with tea etc."

  surpassed all expectations!

  Reviewed by Moises5.0★Nov 2024

• "Excellent place for a quiet and peaceful retreat."

  Beautiful cottage with many extras supplied for you. Tea, coffee, sugar, kitchen roll. All the little things you forget to pack. They had it covered. Many thanks. Yes we will be returning.

  Hi Stephen, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your peaceful retreat and appreciated the thoughtful extras provided in the cottage. It's always our goal to make our guests feel at home and take care of those little details. We’re delighted that you plan to return, and we look forward to welcoming you back for another relaxing stay! Warm regards, Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Stephen5.0★Oct 2024

• "For me this was a cottage of two halves, the location was good, the area was quiet and the cottage was comfortable."

  However I fou d the cleanliness and overall appearance of the inside was not what I expected on sitting at the dining table we noticed a bog scratch a roos the top of it, you could say general wear and tear but not good, the flooring in the main kitchen, living area was lifted in placed thus causing a trip hazard for my husband who has balance problems and the walls in various places had marks on them. We were left instructions not to stop the bed which is fine and to leave any towels we had not used to one side to help the cleaners with the environment, does this mean they were to be left out for the next people? I would have touched them so hope that is not the case. Overall the cleanliness for me left a lot to be desired for the money paid.

  Hi John, Thank you for sharing your thoughts. We’re glad you liked the location and comfort of the cottage. However, we’re sorry to hear about the cleanliness and maintenance issues you encountered. We appreciate your feedback regarding the dining table, flooring, and wall marks. We will address these concerns with our maintenance team to ensure they are resolved. As for the towels, the request to leave them out is based on our house keepings teams experience and feedback to help with the cleaning process. Please be assured that fresh, clean bedding is always provided for each guest. Your input is important to us, and we hope to have the chance to offer you a better experience in the future. Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by John2.5★Sep 2024

• "Although the cleanliness looked ok on arrival after settling in we could see lots of cobwebs that had obviously been there a long time, they were clinging to wall in rooms and especially bad in the beams in the bathroom."

  The bathroom floor looks vey dirty but is actually ground in dirt from past use so could do with a deep clean or replacing. The property could do with some manuals especially for the heating.

  Hi Lynda, Thank you for your feedback. We're glad to hear that you initially found the cleanliness satisfactory but are sorry that some areas, particularly the cobwebs and bathroom floor, did not meet expectations. We appreciate you bringing this to our attention, and we will address these issues with our cleaning team. We’re also in the process of updating our guest book, which will include an easy guide for the heating and other appliances to make things more convenient for our guests. Thank you again for your helpful comments, and we hope to welcome you back for a more comfortable stay in the future. Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Lynda3.8★Aug 2024

• "We were very happy with the standard of the accommodation."

  It is located in a nice, quiet countryside location and is only a 10 minute walk from Flamborough town centre with local shops. It is an ideal location if you enjoy coastal walking. Will certainly visit the area again and stay in the same place.

  Hi Robert, Thank you for your kind review! We're thrilled to hear that you were happy with the accommodation and enjoyed the peaceful countryside location. It sounds like you made the most of the nearby coastal walks and the convenience of being close to Flamborough town centre. We’d be delighted to welcome you back on your next visit to the area! Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Robert5.0★Aug 2024

• "The Cottage was lovely, very clean and spacious."

  The area was quiet and very peaceful. We only struggled with the heating, we noticed it was on and not sure at first how to turn off but my Partner worked it out. Our little doggie was comfortable too and the garden area was big enough for a morning walk for him, you just need to ensure to keep on a leash as it is not enclosed but so many places / beaches to go to for walks. We would definitely return to the cottage.

  Hi Angela, Thank you for your wonderful review! We're so glad to hear that you found the cottage clean, spacious, and peaceful, and that your little doggie enjoyed the stay as well. Apologies for any confusion with the heating, we are currently in the process of updating all our guest books to provide easy instructions to follow, we are happy your partner was able to sort it out. We appreciate your note about the garden and the leash, we do have plans to enclose the cottage garden in the future. It's great to hear that you made the most of the beautiful walks and beaches nearby. We look forward to welcoming you back for another relaxing stay in the future! Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Angela3.8★Aug 2024

• "Superb cottage in an excellent quiet location"

  Hi Neil, Thank you for your lovely feedback! We're delighted to hear that you enjoyed the cottage and its peaceful location. We hope to welcome you back for another relaxing stay soon! Kind Regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Neil5.0★Aug 2024

• "The cottage was very well kept and in a good location."

  Easy to get to a from several location. We visited Daynes Dyke for the first time, which was a few minutes drive and we really enjoyed it. Was a nice sized garden out back and our three pooches enjoyed that. We went on some nice walks and enjoyed Flamborough, it was nice to be so close. We had absolutely no troubles with the booking or stay. Furniture is not very comfortable to lounge and watch TV in the evening and the mattress on the bed was quite hard. Furnishing looks really nice though. Regardless we would definitely stay again. Very nice, quiet and well kept cottage. Couldn't figure out how to turn the heating off, bedroom was very warm, tried ringing with no answer so just opened the window.

  Dear Jennifer, Thank you for your lovely review! We're delighted to hear that you enjoyed your stay at our cottage and found it to be well-kept and in a good location. It's great to know that you had a wonderful time exploring the area, especially Daynes Dyke and Flamborough, and that your three pooches enjoyed the garden. We appreciate your feedback regarding the comfort of the furniture and the mattress. We understand that comfort is key, and we will consider your comments for future improvements. We apologise for any inconvenience caused by the difficulty in adjusting the heating. We regret that you weren't able to reach us, please note that we do provide an emergency contact number in your welcome email, which allows guests to receive support and help 24/7 during their stay. It's wonderful to hear that you found the cottage nice, quiet, and well-kept, and that you would consider staying with us again. We look forward to welcoming you back for another enjoyable visit! Best regards, Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Jennifer4.4★Jun 2024

• "Lovely cottage in a lovely setting."

  It would have been helpful for my planning if it had been specified that there was a fridge freezer and I think it would be useful to future visitors to specify there is a smart TV

  Hi Alison, Thank you for your lovely review! We're glad to hear that you enjoyed the cottage and its lovely setting. We appreciate your feedback about the fridge freezer and smart TV. We'll certainly take this into consideration for our future communications to ensure guests have all the information they need for their stay. We hope to welcome you back again soon! Best regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Alison5.0★May 2024

• "I absolutely loved the cottage, it had everything I needed and more."

  Tilly loved the garden and I loved the peace and quite. I wish we could have stayed there longer. I did forget to take out the bin, sorry. Will definitely book again. Thank you. Sarah and Tilly. Xx

  Hi Sarah and Tilly, Thank you so much for your lovely review! We're thrilled to hear that you absolutely loved the cottage and that it had everything you needed and more. It's wonderful to know that Tilly enjoyed the garden and you appreciated the peace and quiet. No worries about the bin—it happens! We would be delighted to welcome you back for another stay whenever you're ready. Thank you once again for choosing our cottage. We look forward to hosting you both again soon! Best regards Jacki and The Team at The Grange Holidays Property Owner

  Reviewed by Sarah5.0★Apr 2024

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