Ivy Cottage

38 Customer Reviews

• "A lovely house in a lovely part of the country."

  We have visited Helmsley lots of times as my sister lived here and since she moved back South I've been looking for somewhere to stay. This cottage ticked all the boxes. Comfortable, everything you need for self catering and in a perfect position. Within an hour of getting there my young son said, "Mum, you want to live here permanently don't you!!!". One of the best places we have stayed with Sykes.

  Thank you so much So glad you enjoyed it. Come again soon Property Owner

  Reviewed by Gillian5.0★Aug 2024

• "We had a lovely holiday staying in Ivy Cottage."

  Close to all the shops and cafes in Helmsley and ideally situated for exploring the rest of North Yorkshire. I enjoyed sitting in the conservatory to read my book while my two year old grandson had a sleep! He loved the garden especially the 'secret' paths he could explore. Very good communication with the owner prior to and during the stay.

  Reviewed by Linda5.0★Jul 2024

• "The cottage, furnishings and fittings were all first class."

  Everything we needed was provided. The welcome pack was much appreciated. Although absent, Chris and Emma were excellent hosts.

  Really pleased you enjoyed the cottage. Thank you for the feedback-much appreciated Property Owner

  Reviewed by J R5.0★Jun 2024

• "Our stay was very good, lovely house, had everything you need , either kitchen, sitting room ,dining ,very comfortable, we definitely will be going again ."

  Thanks to the owner.

  Reviewed by Stuart4.7★Apr 2024

• "Ivy Cottage is lovely, warm and welcoming, a real home from home."

  Only 5 minutes walk from the centre with shops, pubs and restaurants. Plenty of kitchen equipment and good information on local facilities and things to do. The gardens are a real bonus. When we visited, the timer on the boiler was not working but the owner warned us in advance. It was simple to switch on and off as required, and it wasn't that cold in the mornings anyway. We weren't sure about the green bin - it seemed to have general waste and recycling in it. However the neighbour who shares the bin area put them out. Although there is no car parking space, we found it easy to park close by in the road when unloading and loading, and never far away at other times.

  Thank you very much for your feedback. Very much appreciated. Property Owner

  Reviewed by Steven4.7★Mar 2024

• "Lovely cottage."

  Great location. We enjoyed our stay very much. Thank you!

  You're very welcome. Glad you enjoyed it and thank you for such positive feedback. Property Owner

  Reviewed by Mark5.0★Mar 2024

• "Great property perfectly situated in a great little town."

  There was a problem with the heating but communication with the owner was excellent and the matter was resolved to our satisfaction.

  Thank you for positive feedback. I'm pleased that the heating issue was resolved and my apologies that the matter occurred. Delighted that it did not adversely affect your overall impression and enjoyment of your stay. Property Owner

  Reviewed by Chris5.0★Dec 2023

• "This property is in a great location for exploring N."

  Yorkshire.the property is very cleen and well equipped. vert y close to shops , pubs and restaurants.

  Thank you for feedback, Maurice So glad you enjoyed your stay Come back soon! Chris Property Owner

  Reviewed by Maurice5.0★Sep 2023

• "Holiday home, Ivy Cottage, is perfectly placed for trips to surrounding hot spots as well as Helmsley itself."

  Facilities at Ivy cottage are generally ok. Bedrooms offer a good level of comfort and the new armchair was a welcome upgrade. Other areas could however do with some refurbishment, maintenance and/or upgrade. Overall though a pleasant enough stay

  Reviewed by David2.5★Jun 2023

• "Nice kitchen and back garden."

  The bench out the front is a nice place to sit on a sunny morning but it's in desperate need of a sand down and a repaint. I found the loungeroom to be uncomfortable and unwelcoming with its black/brown vinyl seating and red/purple and cream decor - and the unflued wood heater. The dining room is dominated by the table, so again nowhere comfortable to sit down. Bedrooms were good, enough space for us all and the beds were comfortable. Hot water was readily available and the heating was easy to use. You should probably give people a "heads up" as to maintenance people entering the property unannounced as we had both the lawn mower and the window cleaner enter the back garden without attempting to contact us first by knocking on the door. It didn't really bother me.

  Thank you for your feedback, and I am pleased that a number of the aspects of Ivy Cottage met with your approval. I am sorry that you found the living room uncomfortable( 3 piece suite is actually leather) and the décor not to your taste. Obviously we can't cater for every taste, but I can say we have never been criticised before on the grounds of comfort or decorative style. Indeed we have been consistently praised by clients and by Visit England for the comfort and decorative quality of the cottage. But nevertheless I am sorry it didn't meet with your approval. I hope maybe you found some comfortable furniture in the conservatory. I am also sorry that your wife found the unannounced presence of the gardener and the window-cleaner as intrusions to her privacy. As I explained at the time, these necessary maintenance tasks are weather- dependent and timings cannot really be predicated. However, you have a valid point that they could announce their arrival when someone is in occupation, and I have taken that on board. I hope your obvious irritations did not detract unduly from your and your wife's enjoyment of your holiday. Property Owner

  Reviewed by Patrick3.4★May 2023

• "The property was spacious,comfortable and warm ."

  We were going to a wedding in Helmesley so it was very convenient for the venue. We found the wine and goodies left for us very nice and a lovely touch. Would stay again.

  Reviewed by Linda5.0★Mar 2023

• "Our second stay in this delightful cottage which is ideally placed for exploring the North York Moors and coast."

  The owner responds quickly to queries and issues. Thank you Chris. Be aware that parking can be an issue during the day as the roads around the property are a convenient parking spot for the town.

  Reviewed by John4.4★Sep 2022

• "Had a lovely holiday."

  Cottage was spacious, spotlessly clean and very well equipped. There was everything we needed and more. In lovely area, with all amenities within a short walk.

  Thank you so much for your feedback. Delighted that you enjoyed your stay Property Owner

  Reviewed by Carol5.0★Jul 2022

• "Beautiful, comfy cottage in great location perfectly situated for easy walk to all of Helmsley's great attractions."

  Comfortable beds, definitely appreciated after a days walking. Choice of cosy living areas to relax in so you can each find your own space and a lovely garden, what more could you want? Felt 'at home' and had the most relaxing holiday we've had in years!

  So pleased that you enjoyed your stay. Thank you for very kind comments Property Owner

  Reviewed by Diane5.0★Jun 2022

• "Lovely little cottage fully equipped for a weeks stay for our family."

  A stones throw away from the village centre but also tucked away from any noise and traffic. We had a lovely stay and would highly recommend. Only feedback being we were given a stairgate (great that these were supplied) but they didn’t actually fit into the spaces at the bottom and top of the stairs.

  Thank you for your feedback. I'm sorry that the stairgate apparently wasn't fully functioning and I'm pleased it didn't adversely affect your stay. I will have look at the stairgates to see if they need altering or replacing Property Owner

  Reviewed by Katherine4.7★May 2022

• "The cottage was extremely well equipped and could not be better placed to enjoy the facilities of Helmsley and the surrounding delights of Yorkshire."

  The generous welcome pack consisted of a bottle of wine, a bag of Maltesers and a packet of biscuits. On the downside however the cleanliness of the cooker, cutlery and utensils could have been better and the garden could do with some attention. The Wi-fi password failed to allow connection to the internet and coverage generally in the area is very poor. Parking close to the property is also a problem as the neighbours are very territorial about what they consider to be their right to commandeer the highway..

  Thank you for your feedback. I have sought clarification from and apologised to the client for the problems he encountered, which are most unusual. WiFi is fully functional now and I can only assume there was a temporary outage/poor signal which I would have sought to rectify with the provider(BT) if I had been aware of it. I am sorry that there was an incident with a neighbour over parking. We have never had this problem before. We will advise clients that parking on the adjacent road where there is no house frontage is preferred. I can only assume that the cleanliness issue was a one-off, as we normally score highly (as other feedback and inspection reports evidence) on this aspect. The issue has now been attended to and will be given attention in future. I accept that there were some weeds growing on the front path during a particularly vigorous growing season, and apologise for this. This has been attended to. We hope you had a lovely stay otherwise. Property Owner

  Reviewed by David3.1★May 2022

• "We thoroughly enjoyed our stay at Ivy cottage."

  The house is quite spacious, beautifully located in a peaceful spot with a sunny open outlook. It is just a few moments walk from the town. The castle, beautiful walled garden, shops, restaurants and pubs are all within easy walking distance. We were sorry to leave

  Reviewed by Peter5.0★May 2022

• "The cottage has a lovely homely feel with lots of space and amenities."

  The shower/bath was great, as was the kitchen. The double bed was not comfortable and dips on the side nearest the window. This made it very hard for me and my husband to sleep together as one of us would feel like we were rolling out of the bed. I think it needs a new mattress. The kitchen was well supplied (could benefit with more water drinking glasses) and we appreciated the welcome gifts provided. The house temperature could get above 18 degrees despite the setting being 22 degrees and on some days it felt it hadn’t come on for very long at all.

  Reviewed by Natalie4.7★Dec 2021

• "Our second visit lovely well equipped cottage."

  Very comfy beds the whole place was spotless. We will be booking again.

  Reviewed by Susan5.0★Jun 2021

• "A lovely cottage in a lovely place."

  Reviewed by Stephen5.0★Apr 2021

• "Excellent cottage, great facilities."

  Everything you could want in a cottage holiday.

  Reviewed by Kerry5.0★Jul 2020

• "Great location, very clean, beautiful well equipped cottage to stay in."

  Highly recommend this cottage, we would love to stay another time.

  Reviewed by Ady5.0★Mar 2020

• "Lovely location, a very short walk to Helmsley centre."

  Accommodation was very comfortable with well furnished rooms. Kitchen extremely well stocked with all necessary utensils. House centrally heated with a combined shower and bath. Good quality towels supplied. Welcome pack consisting of a bottle of wine, chocolates and biscuits was a lovely gift upon arrival. Would highly recommend this property. Mrs H. Jones

  Reviewed by Helen5.0★Dec 2019

• "The only thing to be aware of is parking as you don't have set parking space only parking is on road but from 8."

  45 to 5.30 most of parking is taken by local workers so you have sometimes drive around to find space.But really nice touch to have welcome gift basket waiting for us.

  Reviewed by Scott5.0★Oct 2019

• "Really excellent cottage: good situation, parking, comfortable and warm (important given that our week was very mixed weather-wise)."

  Good beds, well equipped kitchen, altogether a very good place for a break in beautiful countryside.

  Hello Andrew Just wanted to say thank you very much for your feedback on your recent visit. It is really appreciated, and I'm delighted that you enjoyed your stay, despite the weather (which we can't guarantee , unfortunately!). I hope you will come back soon Property Owner

  Reviewed by Andrew4.7★Oct 2019

• "A wonderful venue for a short break, an outside light would be useful to illuminate the path now the days are shortening."

  Movement- sensitive outside light has been installed at front of property. There is also a light at rear Property Owner

  Reviewed by Jacqueline5.0★Oct 2019

• "No everything was excellent and we thoroughly enjoyed our stay."

  Will be thinking of rebooking next year.

  Reviewed by John5.0★Jun 2019

• "The cottage is very good, very comfortable and very convenient to the town and facilities."

  I feel it could be much improved with either another shower room or en-suite.

  Thank you for your feedback. We'd love to install another shower room but not sure we could do this without detracting from other facilities in the cottage. Property Owner

  Reviewed by Dorothy3.8★Jun 2019

• "No 5 included in the address would have helped us to locate the property quicker."

  Very clean well appointed property however the electric shower was very poor.

  Thank you for your feedback. " No 5" is now included in property description given to clients. The shower has been replaced with a new one Property Owner

  Reviewed by S4.7★Mar 2019

• "Excellent in every way, great property in a wonderful little town surrounded by beautiful countryside."

  Reviewed by Chris5.0★Dec 2018

• "Beautifully kept end of terrace cottage."

  Quite location just a couple of minutes away from the wonderful market town of Helmsley. Thoroughly recommend.

  Reviewed by Sandra5.0★Oct 2018

• "A nice cottage a short walk from Helmsley Town centre."

  Comfortable and clean. Very pleased and had a nice holiday.

  Reviewed by Anthony5.0★Sep 2018

• "We were very impressed by the Cottage."

  It was very clean, and very well equipped. It is close to the square, and Helmsley is such a nice village with great pubs, shops and walks. I hope I get the chance to stay there again.

  Reviewed by Richard5.0★Aug 2018

• "Lovely cottage our second visit."

  Would appreciate black out curtains or blinds in the main bedroom.

  Thank you for your feedback. We have replaced the curtains in the the main bedroom withe heavily-lined ones. Property Owner

  Reviewed by Malcolm4.4★Jun 2018

• "Great, comfortable cottage in a quiet spot just off the town centre."

  Lots of space, warm, comfortable beds. Clean and with plenty of equipment. Couldn’t figure out the heating system on arrival and Sara who looks after Ivy Cottage was with us in minutes. Nothing too much trouble. My only negative is the bath over the shower which worked very well but I am only 4’9” with an arthritic hip and it will encourage me to study the details a bit better when choosing. However there is plenty of space downstairs to install a shower. Also another bannister where the dado rail is makes an enormous difference when going upstairs. This should not distract though and without those disabilities this is a really nice cottage to stay in. I would recommend it with confidence.

  Reviewed by Linda5.0★Apr 2018

• "Everything was very good"

  Reviewed by Jean5.0★Oct 2017

• "Beautiful cottage, fantastic location, the only noise is the birds, a great ..."

  Beautiful cottage, fantastic location, the only noise is the birds, a great centre to explore north Yorkshire, would highly recommend, just a few minutes and you are in the centre of Helmsley

  Reviewed by John5.0★Jun 2017

• "Ivy Cottage is an extremely spacious and well equipped cottage."

  It was immaculate, well furnished and in an excellent position for the village of Helmsley and for touring the surrounding area. We would definitely recommend it and if holidaying in the area again would certainly book it.

  Reviewed by Christine5.0★Mar 2017

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