Chalet 5

53 Customer Reviews

• "Only issues was wifi password didn't work, messaged to ask to be told no password was needed but couldn't access without one."

  Reviewed by Sophie5.0★Nov 2024

• "The Chalets are ideal for guests planning to visit the surrounding areas by day and relax at night."

  The Hot-Tub and the on site bar (open from Thurs-Sun) are the icing on the cake. Site Snooty Fox residents are welcoming and help to ensure a wonderful stay. This is our second visit and we definitely plan to return again in the future.

  Reviewed by Noeleen5.0★Oct 2024

• "It would be really good to have a sofa to sit on whilst watching tv or chatting rather than having to sit on the bed"

  Reviewed by Danielle4.4★Sep 2024

• "A lovely comfortable stay at the chalet 5 hot tub fabulous very clean and tidy would definitely be back."

  Great walks for the dog and near by K9 Kool was brilliant highly recommend this for dog owners.

  Reviewed by Wendy4.4★Aug 2024

• "The camp the lodge is on has 2 wifis."

  One wifi is for the pub which is free to join with no password but in the cabin there is a wifi with a password. The password provided is incorrect - i spoke with reception and they didn't know it and also contacted the contact in the book and he was very unhelpful and then didn't reply for the remainder of the weekend. The cabin itself is good but small, has a small air fryer for any cooking and a good enough bathroom. Hot tub was lovely which is private enough after youve walked through the corridor. The pub on site was nice enough

  Reviewed by Chris3.4★Aug 2024

• "Showed decking thought it was ours not the pub."

  Reviewed by Angela2.8★Aug 2024

• "Pretty and clean."

  Photos on website misleading. Looked like the patio was bigger and not separate from chalet... had to go across a little kind of alleyway which wasn't private from the other chalets. Was only a bed and a small chair, would've been nice to have a small sofa maybe..... In handbook it said ask for more towels .... no place to really put them to dry off from using hot tub....would have been an inconvenience to the staff keep on asking as we got through a few of our own being in the hot tub alot. Had to shower before and after using the hot tub. With it being self catering it would benefit from more than just the tiny air fryer and the microwave in the cupboard. The bar was only open on our second night. Closest chip shop (which was great) was 5 miles drive away. Was unable to connect to the Wifi as the password kept coming up invalid. Would have contacted the owner but was stated in handbook only contact between 9pm and 9.30am .... with only being there 2 nights was not really worth it. Had a nice stay all in all, only booked as was on offer....it would have been very disappointing if had paid full price. Maybe been spoilt in other places we have stayed in.

  Reviewed by Angela3.4★Aug 2024

• "A lovely quiet retreat if you want some peace and time away."

  I read other reviews before I booked so I was fully prepared that there was nothing close to the holiday park as I wanted a totally chilled couple of days where I didn't leave my hot tub and chalet. The only thing I thing is missing is a drying area in the yard either a rack or a small line . The bed was soft and very comfortable to sleep in for much needed rest .

  Reviewed by Kelly4.7★Aug 2024

• "Great place everything was well maintained and clean."

  Friendly people, very relaxing. Only problem we had was the fridge was too small

  Reviewed by Christina5.0★Jul 2024

• "Chalet 5 was perfect for a short get away."

  Myself and my partner stayed Tuesday to Thursday, the site was very quiet which suited us. The chalet had everything we needed, kettle, toaster, air fryer, mini fridge. Lovely modern furniture and was very clean. I read reviews before going so took my own hairdryer and extra towels. We had a drive into Malton which is around 20 minutes away first night, able to pick up any extra bits required for stay. We also spent a full day at Scarborough which was around 25 minutes away. No shops within walking distance that we found however, this suited us as we went prepared for this. Lovely pub open on weekends however, we did not visit due to mid week stay. Double bed, very soft and slightly noisy when turning over but absolutely fine for a short stay. Hot tub was perfect, garden is opposite chalet, very private with tall fence. Hot tub clean and maintained daily.

  Reviewed by Holley4.4★Jun 2024

• "This was our second time of staying at the chalets."

  No 5 was clean n tidy on arrival. Added bonus of airfryer however not many utensils only 2 of everything, 1 small sharp knife and a tin opener - no cork screw! crockery n glasses were mismatched. There was only 2 bath towels n one hand towel. No hairdryer. The bed was soft, springy and like sleeping on a trampoline. Hot tub was excellent. Definitely need a car to get out n about as nothing in close proximity. Would stay again but not in chalet 5!

  Reviewed by Christine3.4★May 2024

• "The property and location were lovely!"

  Very clean, very comfortable. No complaints at all!

  Reviewed by Terri5.0★May 2024

• "Lovely stay!"

  Comfy bed, nice and clean. Maybe some mini shampoo and conditioner would have just topped it off but apart from that, would definitely stay again.

  Reviewed by Joshua4.7★May 2024

• "Absolutely loved my stay here!"

  The bed was comfortable and the chalet was clean! The hot tub was lovely too! Could do with some outside fairy lights in the hot tub area but apart from that it was lovely!

  Reviewed by Jakki5.0★Apr 2024

• "We had to leave a day and night early and drive all the way back down to london ..."

  We had to leave a day and night early and drive all the way back down to london as we physically couldn’t stay one more night in the bed where I can only explain it as old very old the mattress was clearly old as it was thin and sunk in the middle and the bedding was old bobbly and scratchy to the point you don’t even feel comfortable sleeping in the sheets I would like to ask for some sort of refund as we had to leave a night early and cancel our plans and ruined our little break away Could somebody please get back in touch with me regarding this matter

  We had to leave a day and night early and drive all the way back down to london as we physically couldn’t stay one more night in the bed where I can only explain it as old very old the mattress was clearly old as it was thin and sunk in the middle and the bedding was old bobbly and scratchy to the point you don’t even feel comfortable sleeping in the sheets I would like to ask for some sort of refund as we had to leave a night early and cancel our plans and ruined our little break away Could somebody please get back in touch with me regarding this matte Property Owner

  Reviewed by Sophie2.5★Mar 2024

• "Lovely stay highly recommended"

  Reviewed by Kelly5.0★Feb 2024

• "It may be of use to purchase a small couch or provide more suitable chairs to sit on other than a stool and vanity chair."

  This would have made the night time watching TV more comfortable and a slightly bigger air fryer to be able to cook for more than 1 person at a time.

  Reviewed by Tom4.7★Feb 2024

• "We recently stayed in Chalet No."

  5 and thoroughly enjoyed it. It was excellent value for money and the chalet was very clean and tidy upon arrival and the hot tub was all ready when we got there. There are lots of leaflets and a booklet of things to do in the local area, which is a great touch! I'd highly recommend trying The Foxhound Inn, which is 10 mins away and dog friendly! The site has a little play park for the little ones and the room was more than big enough for 2 adults, a 2 y/o and a dog. Also to mention, there is a air fryer, which was a great unexpected addition to the chalet. The owner was also incredible when we realised we left something there. We'll definitely be back, thanks again for the lovely get away!

  Reviewed by Lewis4.7★Jan 2024

• "Property was great with everything needed to be comfortable."

  Mattress let the place down as was very uncomfortable. Hot tub was a nice touch however very basic model that lost heat quickly and jets were not very powerful.

  Reviewed by Martin3.1★Dec 2023

• "Loved the chalet it was clean and well equipped and the hot tub was lovely (even in November)."

  Great location had a lovely day out in Scarborough and York. My partner and I and our dog had a wonderful stay.

  Reviewed by Collette5.0★Nov 2023

• "Very different feel to all other places visited through Sykes."

  Didn’t feel like we had privacy - walls were paper thin. We could hear the neighbours and the cleaners in the morning. No welcome pack or gift which is very unusual for Sykes properties. This is what demonstrates that the owner cares and is passionate about what they do. It doesn’t have to be extravagant. The only interaction we had from staff was being told to put our dog on the lead. Feels like they’ve been chucked up to make a pretty penny with no real thought and love gone into it. We often revisit properties booked via Sykes but this won’t be one. The positives were that it was very clean and smelled nice upon arrival and was reasonably priced although I have paid similar and got much better value for money.

  Thank you for your feedback. We provide complimentary tea/coffee/biscuits etc which has always been welcomed without the expectation of gifts! Following your comments we do very much care about the guests and pride ourselves on the accommodation provided with the chalets being redecorated & furnisher updated regularly. The staff are very approachable and I'm sure would only be reminding you of park rules for both your own safety, the safety of your pets and other park users. Property Owner

  Reviewed by Hannah3.8★Oct 2023

• "After some initial confusion as to whether or not the booking was pet friendly, we were excited about our booking."

  On arrival, we were pleasantly surprised. The room was bright and clean with everything needed for our short stay. The lack of a bar/ restaurant close enough to the site restricted our choice of evening activity due to the need to drive but we nonetheless managed to entertain ourselves, largely thanks to the hottub which was very pleasant. Somewhere to hang towels/ robes in the hot tub area and the provision of somewhere to place drinks while in the tub are our only suggestions for improvement. Unfortunately on our final evening the occupants of one of the neighbouring chalets caused significant disturbance, disrupting the sleep other visitors and ourselves. The shouting and banging resulting from the drunken behaviour carried easily and very loudly through the chalets which was obviously not ideal. At 3 o clock in the morning we also weren't sure how to report the issue which at times sounded particularly nasty and carried on for some time. Overall, we had a lovely stay with the Snooty fox with the only issues being outside of their control and we would therefore definitely recommend.

  Reviewed by Noeleen4.1★Oct 2023

• "Overall, the stay was great and the location was really good (easy to find) and useful to go to places such as Scarborough and Filey (we timed it well for a food festival)."

  Others advised they got slippers, robes and towels, however we only had towels. Other than that, the room had everything that we could have asked for. One thing missing from the Sykes Cottages website is that there is an air fryer if you wish to take good for that. The only downside for us was the fact that the beds springs seemed to be broken on onside in the middle meaning it wasn't the best nights sleep that we could have had. The enclosed hot tub was nice meaning we didn't have anyone else using the hot tub with us. We also decided to get a takeaway from The East Takeaway. It came early and was sublime. Would recommend if you don't want to cook. We brought our dog with us and went for a lovely walk each evening under the stars. Couldn't fault it. She loved it also. Myself and my partner would definitely recommend this site.

  Thank you for your feedback. From reading your notes we do aim to provide all guests with robes, apologises that this was not the case on your visit. The mattresses do get changed regularly and have now been replaced. We are pleased you've all enjoyed your stay. Property Owner

  Reviewed by Stephen4.4★Oct 2023

• "We knew the chalet was far away from everywhere - and we didn’t try the Snooty Fox, as was only open the last night of our stay."

  We had a car and knew there was nothing close by so not too much of a problem, we drove around the surrounding areas. The bed wasn’t very comfortable which was a shame, but everywhere was super clean and the hot tub was perfect! Nice to have a little secluded garden area available ☺️, and the robes were a nice touch. Overall - lovely last minute stay!

  Reviewed by Alix4.4★Oct 2023

• "We both had a fabtastic time in Chalet 5, which was very clean and very comfortable and had everything you needed towels,robes, etc."

  We couldn't fault it. The hot tub area was great, very private and lovely finishing touches with lights. Has lovely picturesque surroundings the park its self was lovely and clean and very friendly people. Was just want we needed would definitely book again and we will be recommending it to everyone. Thank you..

  Reviewed by Robert5.0★Sep 2023

• "Had a great stay in chalet 5 hot tub a bonus people friendly weather great had ..."

  Had a great stay in chalet 5 hot tub a bonus people friendly weather great had all we needed would definitely come back at some point enjoyed the 3 day break

  Reviewed by Peter5.0★Sep 2023

• "A wonderful chalet, ideal for our time exploring the local area."

  With a microwave, toaster, kettle and air fryer it had everything we needed for a few days away. The fridge was small, but adequate for what we'd taken. The hot tub and patio area were nice and private. The only downside was the bad was a bit hard, but then that's down to personal preferences. The other downside is there's not much nearby. However, we can highly recommend The East Takeaway in Sherburn. Even better is they're on Just Eat and deliver. Food is really nice and plentiful. Scarborough and Filey are both only 30 minutes away, while Whitby took about an hour. And with York only an hour away too, we're glad we picked Chalet 5 for our trip to this part of the country.

  Reviewed by Niall4.4★Aug 2023

• "Really enjoyed our stay here over a weekend."

  Room was clean and had the basics needed. Only thing that could do with a change is the mattress is quite hard. Hot tub area also brilliant and private

  Reviewed by Nesrin4.4★Aug 2023

• "We had a lovely stay in shalet 5."

  Hot tub lovely.

  Reviewed by Lilian4.1★Aug 2023

• "You need a proper fridge."

  . Put the microwave on the table and put a bigger fridge in..

  Reviewed by Martin3.8★Jun 2023

• "Lack of suitable fridge with ice box big problem!"

  The one provided is small microwave size with no freezer box. We took a cold box with litre of milk which could not stand upright in the fridge, butter salad stuff and ham and cold drinks which would not all fit in fridge. Nowhere on site to refreeze our ice packs. Reception closed to speak to staff. No cooking facilities. No shops or anywhere to eat nearby, needeed a car to travel miles to get anything. Pub on site only open at weekends. We resorted to buying ice from supermarket to put in our cold box but only lasted 24 hours and then due to the heat wave supermarket sold out! It did spoil our holiday

  Reviewed by Irene2.2★Jun 2023

• "We had a lovely stay, the surrounding area was lovely and peaceful and picturesque."

  The chalet was lovely and clean the area looked well maintained and the hot tub was clean. Would definitely benefit from a new mattress in the room and could have done with a mop of some sort when coming in from the hot tub flooring does get a bit wet. Overall we had a lovely stay and would definitely book again in the future.

  Reviewed by Rheanna4.4★Jun 2023

• "Would have been nice to have had a freezer with the fridge for ice etc, however I loved my time there."

  I felt comfortable, had my own privacy, the hot tub had its own privacy and key which I thought was nice. I just made myself at home really. Thank you I’ll be booking again in the future

  Reviewed by Claire4.7★May 2023

• "We loved the chalet itself however, a few things that we was disappointed about were it advised us to bring oven gloves so we brought our own food and there wasn’t so we waste all the food that we brought!"

  Also, the door to the chalet were very hard to open and lock. May need replacing! Other than that we love our stay, enjoyed the hot tub and was very clean. The bed was comfy and the robes were a nice touch. Would deffo come back another time

  Sykes provide a general itinerary on what to bring which covers all aspects of property facilities. I agree this can be misleading although within the booking information you would find facilities offered unique to the property. We look forward to seeing you again Luxury Leisure Parks Ltd Property Owner

  Reviewed by Molly3.8★Feb 2023

• "Property was clean and modern."

  Room was nice and cosy. Hot tub was very clean and worked perfectly. Only thing i could pick at is the fact shops and food places etc was atleast a 20 minute drive and the mini fridge was small so couldnt hold fresh food.

  Reviewed by Corey5.0★Feb 2023

• "This place honestly was lovely, the place was lovely and clean, very warm and cosy place to stay."

  I enjoyed my week of staying. I will defiantly be back. They constantly asking if you need anything else in your room which is good. The hot tub privacy was lovely. However there were no lights in the little garden.

  Reviewed by Sophie4.7★Jan 2023

• "There is nowhere to cook food smaller than I expected and no shop or place to ..."

  There is nowhere to cook food smaller than I expected and no shop or place to eat nearby bed was very low and would be better if the hot tub had a cover overhead as most of the year it rains

  Reviewed by D3.8★Jan 2023

• "Cute little Chalet for a few nights stay!"

  Room was cosy, and hot tub was relaxing. Cleanliness wasn’t 100% the cups weren’t clean, and plates were wet, fridge was quite small, we brought some food and drinks but couldn’t fit everything in the fridge, but wasn’t a huge issue. Carpet near the bed was worn down quite a bit could do with being replaced, bedding was lovely and soft, but however the mattress was quite uncomfortable as it just dipped in the middle. Apart from the small things it’s was a nice little place to stay, reasonable priced for what we got for 4 nights stay, would definitely recommend going only if you have a vehicle as we didn’t and couldn’t really walk anywhere as it was all just roads and things were out the way a bit.

  Reviewed by Ellie3.4★Nov 2022

• "The room was gorgeous."

  There was a huge fly/midgie problem, the seal on the bathroom was broken.

  Reviewed by Ellie3.1★Oct 2022

• "We found the property to be very basic for the amount paid, have stayed in better."

  Door handle wasn’t great! As previously been mentioned. Fridge didn’t work, milk went sour. Bathroom was very cold. No sitting facilities other than a chair. Bed very low, Hot tub pleasant, but no lighting. Bath robes provided were filthy! So did not use. The holiday park itself was very clean and quiet, and the guy in the bar was a nice person(older guy) thought the pub would have been nearer, and shops. Over-all, was ok, not terribly impressed as was our Anniversary

  The Chalet facilities are clearly listed on Sykes so should have been no surprise as to what was included. We found no issue with the fridge and wish you’d highlighted what you thought was the issue during your stay. Bath robes are always clean, these are provided for hot tub use and do lighten due to the chemicals used, we will endeavour to ensure robes are replaced regularly. Thank you for your feedback Luxury Leisure Parks Ltd Property Owner

  Reviewed by Doug2.2★Sep 2022

• "So many little things, little flies everywhere, door has dropped making it ..."

  So many little things, little flies everywhere, door has dropped making it extremely hard to shut and lock or open, screed all up the bathroom door, pr

  Reviewed by Lindsay2.2★Sep 2022

• "Really nice property in a really good location."

  Good communication beforehand making everything straight forward.

  Reviewed by Jon3.8★Aug 2022

• "It was really lovely and the hot tub was awesome with the enclosed area with lots of privacy."

  Only thing we noticed was the door handle was a little stiff and it felt like you had to properly slam it to lock. I'd also recommend a small under counter fridge for big bottles of water or a beer fridge as the little one struggled to cool anything. That's really reaching though because we loved our little break here.

  Reviewed by Peter5.0★Aug 2022

• "Didn’t realise how small the fridge was as we had bought some food shopping prior to our stay which went to waste."

  Bed very uncomfortable and can’t say cleanliness was 100%. Nicely decorated room and nice outdoor area and hot tub. Can’t say I will be back as found it quite basic. Sorry.

  Reviewed by Tracey2.2★Aug 2022

• "Fabulous little chalet, bed a little on the soft side though."

  Great base for exploring the area. A little disappointed that the pub wasn’t open during our stay

  Reviewed by Theresa4.7★Jul 2022

• "Great holiday in a good location , I would reccomend this to family and friends"

  Reviewed by Dean4.4★Jul 2022

• "Great place to stay with great facilities and clean, the staff were very welcoming and nice to talk too."

  The only thing was no Wi-Fi but they were getting it sorted as we saw the work men. Hot tub was lovely and clean. You do need to drive to get about but the beach down Filey was lovely and dog friendly. We wouldn’t definitely come back and have recommended to others already!

  Glad you enjoyed your stay and thank you for the lovely feedback. Property Owner

  Reviewed by Ellie-mae5.0★Jul 2022

• "Overall it was a lovely stay, property and hot tub was very clean and appreciated."

  Three things that was a bit of a let down, one was the uncomfortable bed and the quality of the bedding, we had to purchase a topper as the mattress was far too hard. The chalet could be enhanced with cooking facilities in addition to the microwave. Lastly Wi-Fi is a must these days especially if tv has Netflix. All in all though we really enjoyed our stay and will be booking again in the future

  Thank you for your feedback we do take on board all comments to see if we can make any adjustments. The beds I think are down to personal preference but we may look at changing the mattresses. Wi-fi isn’t currently advertised we are in the process of installation as agreed it is definitely a plus point. With the kitchen area being small we are limited to cooking facilities but are looking at the addition of a two ring portable hob. Thank you LLP Property Owner

  Reviewed by Dave4.1★Jun 2022

• "Had a fantastic time beautiful location and wonderful property."

  The images looked exactly like the chalet. The private hot tub was lovely and cleaned. Would recommend this locations and will definitely visit again. Thanks to the manager Sam who was very friendly and helpful!!!

  Thank you for your lovely comments Glad you enjoyed your stay Please let me know if you do re-book Thanks Sam Property Owner

  Reviewed by Keisha5.0★Jun 2022

• "The chalet was Absolutely lovely so was the hot tub very clean and tidy very ..."

  The chalet was Absolutely lovely so was the hot tub very clean and tidy very welcoming people but could do with a bit more information about the surrounding area an places of interest ie shops restaurants etc but very nice an peaceful

  Thank you for your feedback We now provide information on places of interest, local shops & where to eat along with takeaway menus and tourist leaflets Luxury Leisure Parks Management team Property Owner

  Reviewed by Craig4.7★May 2022

• "What a great place to stay."

  Highly recommend . Just a couple of points definitely not complaints. 1) maybe some sort of covering for the hottub just so it can be used all year round. 2) maybe provide dressing gowns just to go to and from the hottub. The dawny pub just down the road does amazing food especially if you have a big appetite. Wonderful stay. Would go all year round if hot tub has a cover. Will definitely be booking again.

  Thanks for your feedback, the Chalets are newly renovated and have only been available for three weeks now, we take on board all feedback and nearer the time we may look at the benefits of patio areas being covered. We will be looking at providing quick drying throws for the patio areas on the back of your comments. Thank you Luxury Leisure Parks Management Team Property Owner

  Reviewed by Nikki4.7★May 2022

• "Just had a 2 night stay at Chalet 5, and I must say the Property has the potential to be very nice however a few major points have let it down for us."

  1 - the hot tub, the private patio area itself is very nice and private, however the tub needed a very good clean, after opening the cover on the first evening we noticed the water was already very cloudy, to the point you could not see your hands, we also found a bottle top on the bottom of the tub which was not from us, when the jets are on the tub fills up with bubbles to the point they was almost overflowing within minutes, and lastly the smell, we cut our tub time short because after using the tub the second time we noticed a nasty odour coming from the tub. 2 - the towels, we was only given 3 towels in total, 1 being a hand towel, 1 medium sized and then 1 large bath towel. The hand towel had to be used as a bath mat due to the fact the floor was in the bathroom slippery and no mat was provided. This also meant we had 1 towel per person for both the tub and the shower which was not very hygienic. 3 - the bed, the sheets were fresh and clean however the mattress seemed poor quality meaning it sunk in the middle making it an uncomfortable nights sleep. The car parking, location, kitchenette area and views were all good, the power went out whilst we were there and the owner was quick to sort this issue and update us accordingly however these 3 problems have left us feeling disappointed as the property itself is very clean and done to a good standard, as previously mentioned it has the potential to be a very good stay however I have left today feeling very dissatisfied.

  Reviewed by Chantelle2.2★Apr 2022

• "The property wasn't listed accurately at all."

  The listing appeared to offer walks, local amenities and has views of the countryside. When we pulled up to the site, there was an obvious odour which remained the whole time we were there.. and there was also a strong odour from the chalet. There wasn't anything in the chalet (like info guide etc) to offer any 'things to do' close by, and as there wasn't any WiFi we was able to look at what was available. The pub that was advertised wasn't open. Don't feel that this property was at all like advertised. Very very disappointed.

  Thank you for your feedback This is a great place for walking with Wolds walk a few minutes drive or a 10 minute walk away, Dalby Forest 15 minutes drive The park itself is in the countyside surrounded by fields and we occasionally get countryside smells! We do now provide information on local amenities, where to eat, places of interest takeaway menus, tourist leaflets and pub opening times which is season driven. Wi-fi is a service currently waiting on being installed and will be advertised once available. Luxury Leisure Parks Property Owner

  Reviewed by Emma1.9★Apr 2022

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