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"Was a back door …but we couldn’t open it with the key provided …walls on the stairs need a wipe down …and the television wasn’t a smart telly and is small …overall for the money that we paid …I would expect all the above ."
Reviewed by Sharon3.8★Mar 2024
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"The outside light wasn't working, this had already been mentioned in a review by someone else."
It meant I had to buy a torch to let the dogs out at night. A clock in the property would have been nice. When it was windy, the windows were very draughty and rattled. Other than that, a nice place to stay and we would certainly stay there again.
Reviewed by Carol4.7★Sep 2023
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"Not as shown on photographs , items missing in lounge."
No cushions on sofas, no table mats only table protector ,no books on shelves. Spotlight in lounge not working. Extractor fans in both bathrooms not working. No instruction leaflets for appliances as being converted to digital . As per notice in kitchen this is a work in progress as òwner finds time and inspiration!!..Kettle not used as inside coating deterioration no longer considered hygienic , boiled water in saucepan for drinks!. Garden needs tending, place lacks maintenance
I am sorry you felt things were not as you wished, and didn't contact us at teh start of your stay to try to rectify things.
The extractor fans both work well, once they are turned on at the swithes marked with a fan symbol.
The standard lamp has now been replaced - someone had broken the switch.
Books, cushions and paper guideboks were removed at the start of Covid, and although the Covid restrictions are now lifted, we prefer to keep these high contact items out for the time being, as Covid is very much still with us/
We did notice a little limescale in the bottom of the kettle, though really not much - it is only a few months old - and it would have been very easy to replace had you let us know, rather than having to use a saucepan.
Property Owner
Reviewed by Gillian2.5★Sep 2023
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"Good position and lovely house."
Reviewed by Sara5.0★Aug 2023
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"Had a great time, short distance from the town, used taxi mainly for getting to town and back £5."
50 parking is 7.00 for 6 hours if you can get a space then you still have to walk a bit into town, parking outside house no problem, a couple of of cushions on the furniture would not go amiss. Neighbours safety light lights up the 1st floor bedroom, possibly a larger TV.
Reviewed by Lewis5.0★Aug 2023
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"Lovely comfortable stay."
Ideal location for us as we are more than happy to walk.
A short drive to Runswick Bay which is beautiful.
Not far from Robinhoods bay in the car.
Big supermarkets are not too far either. One walking distance but the others are only a short drive away. Been coming for the last 10 years if not longer and will continue for the foreseeable.
We’ve already booked for 2024.
Reviewed by Katy5.0★Aug 2023
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"Had a lovely week in Whitby staying at Mayfield Manor."
Nice walk into town along the Cinder Track and through Pannett Park. No problem with parking two cars. Lovely spacious and comfortable living room.
Reviewed by Angela4.1★Jul 2023
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"Both bathrooms need a cabinet 4 adults sharing a bathroom with nowhere to even put a toothbrush."
Only 5 outside chairs. The next door neighbour is obviously not happy about the property being a holiday let, he put his bin out right up against my husband’s car one day as he felt we were taking his space, however the other neighbour welcomed us .
Reviewed by Angela4.1★May 2023
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"We both had a very comfortable and enjoyable stay at Mayfield Manor over The Goth Fest week."
Would definitely stay here and recommend others to do so. A very nice spacious and well looked after property all round with an easy walk into town. Very pleased with our stay.
Thank you :)
Property Owner
Reviewed by Andrew5.0★Oct 2022
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"Hello we love staying at Mayfield manor only problem we had was that the oven ..."
Hello we love staying at Mayfield manor only problem we had was that the oven didnt get very hot and took too long to cook a meal
I am glad you enjoyed your stay, but sorry you had problems with the oven. We do appreciate being told of problems at teh time to give us the chance to rectify them,
many thanks
Rebecca
Property Owner
Reviewed by Julie4.7★Sep 2022
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"We had a very comfortable and enjoyable stay at Mayfield Manor and would certainly be looking to go again in the future."
I had read some previous adverse comment about the property and was a bit apprehensive but was pleasantmy surprised when we arrived. Thank you.
Thank you, I am glad you had a pleasant stay,
Rebecca
Property Owner
Reviewed by Graham3.8★Sep 2022
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"I think that the steepness of the stairs should be mentioned we found the upper tier very hard to access."
The garden is in a disgusting state the overgrown bushes harbour biting flies. Very unkempt.
The towels are so small we thought they were face cloths.
The whole of the internal decoration needs some TLC.
No instructions when to put the bins out so missed bin lorry.
A garden umbrella would have been an advantage.
The house is well situated to visit the local attractions. Parking was not a problem we parked outside the house with ease every day. The house is ok but does not have the video and a very poor television and games as stated in the advertisement.
All in all we had a very good holiday but the house is tired and neglected.
Reviewed by Christopher3.1★Jul 2022
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"The property is very basic however the fact that you can take dogs is a bonus."
The shower in the main bathroom leaks through the kitchen ceiling therefore we only had one shower between six of us.
It is quite clear from the kitchen ceiling that this has been going on for some time!!!!
I did report this to the owner by text however was saddened that it was not responded to.
Reviewed by Kirsty2.8★Apr 2022
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"Beautiful well maintained property."
We had everything we needed. Nice and quiet location, even though it’s on a main road, it’s very peaceful. Had no problems parking outside. Ideal location for a short drive to Staithes, Goathland or Robin Hoods Bay. The walk in to Whitby was less than 20 min. Would recommend stopping off at the park on the way to feed the squirrels. For pizza fans I’d recommend Bitz and Pizzas takeaway.
Overall a fantastic week, would love to visit again.
Reviewed by Katie5.0★Apr 2022
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"The Manor was lovely, old but very in style with the building."
Plenty of room for our two grandchildren and two shih tzu dogs. The kitchen was very well equipped, everything you need and more. Bathrooms clean and all bedding/ towels were clean and fresh.
Would stay again when we can. Perfect.
Only one problem, the outside light at the back don't work and the back door could be draft proofed as it is off the main living area.
Reviewed by Barbara5.0★Feb 2022
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"Lovely house."
Really enjoyed staying here. Lovely bathrooms. Plenty of space. Plenty of kitchen items/ crockery/utensils. Nice enclosed garden for dogs. Long walk down hill into Whitby but I knew that before I went. Only 2 of us but if there was 6 it wouldn’t be a problem. Would defiantly stay here again. Only down side is could have done with more coat hangers! But nice porch area to hang coats and leave Sandy shoes!
Reviewed by Lynne4.4★Oct 2021
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"We had a wonderful time at Mayfield manor."
It was our second time staying there and we would definitely stay again. Its a beautiful large house with loads of room. Also very close to everything. We loved being so close to the cinder track for walks and runs in the morning. The house was clean and tidy when we arrived with a lovely bunch of flowers waiting for us
Thank you itcwas perfect
Reviewed by Julie5.0★Oct 2021
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"We enjoyed our stay but the property needed sprucing up and cleaning more due to dead flies in all windows."
Freeview was down due to a fire at a transmitter so would recommend getting a smart TV as in this day and age everyone has subscriptions and can access netflix and Disney which is so helpful when having kids.
Reviewed by Sarah3.1★Aug 2021
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"Despite being assured when I booked the holiday that the house would be clean, unfortunately it wasn’t."
We couldn’t use the freezer as it was so iced up, I had to wash the fridge and the cutlery drawer before we used them. The oven was filthy so couldn’t use that. The seals on the bottom of the shower doors were filthy with black grime. The house looked generally uncared for. Wallpaper peeling off in the lounge. Door handles scratched. The duvet covers were not fastened. There was a dead wasp in the kitchen window which had obviously been there some time and there was also a dead worm on the lounge carpet in the corner. As far as we could tell all the cleaners had done was hoover the carpets without moving anything and flick a duster round. Fortunately apart from the shower doors the bathrooms were ok.All the window sills needed a good clean, the back yard needed weeding and the furniture jet washing. Given the fact the fact that we have been in lockdown and the property can only have been open a few weeks this house has obviously not been given a deep clean before re-opening.
When we had finished unpacking I gave the dog a drink of water, he splashed some on the kitchen floor which I immediately wiped up with clean kitchen paper towel, which, when I looked at it (the kitchen towel) was filthy, obviously the floor hadn’t been washed very well. I really don’t like complaining but having seen negative reviews on trip advisor I raised the questions of cleanliness when I booked the house. Unfortunately I can’t remember the young mans name who made my booking but he was very helpful and contacted the owner who said there had been a problem with the cleaner but this was resolved and the house would be clean. Having been to a cottage in Saltburn last year which was absolutely spotless I booked with confidence. I feel that we should be recompensed in part as we definitely did not receive the quality we paid for and expected. Photographic evidence can be supplied.
Reviewed by Sue1.9★Jun 2021
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"We had a truly enjoyable stay in Mayfield Manor."
Behind a narrow frontage are spacious and comfortable rooms, and the garden is a sun trap during the morning and early afternoon, an ideal place to sit and enjoy a cup of coffee.
Reviewed by Mark5.0★May 2021
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"Last minute booking, but everything was as it stated on the holiday listing."
House was nice, the pictures don't do it justice. Not far to walk into Whitby, lovely stay.
Reviewed by Emma5.0★Oct 2020
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"We couldn't fault anything,if i was being picky,the garden on the back could of done with tidying up as there was quite a few weeds."
But other than that we couldn't fault the place. Really homely,and had everything we needed. Very clean.Would definitely recommend.
Reviewed by Sharon5.0★Sep 2020
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"Excellent location."
Easy walk to town centre. Actually nice, quiet and comfortable.
Reviewed by Mark5.0★Jul 2020
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"We recently stayed at Mayfield Manor which exceeded our expectations."
The pictures do not do it justice as it is nicer than it looks in the pictures. The master bedroom is lovely, and the house was very clean. It is about a 15 minute walk to Whitby, but we didn't find it too bad and at least we could get a parking space. We would definitely go back.
Reviewed by Kathy5.0★Jul 2020
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"We loved this house!"
Everything you need from home to home.
So relaxing.
Short walk to the town. Only £6 to get home if you don’t want walk in a taxi.
Parked on the road outside no problem.
Will definitely return
Cheers
Clare and Steve
Reviewed by Clare5.0★Mar 2020
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"Had a very pleasant stay at Mayfield and would recommend."
Great location to access Whitby.
Reviewed by John Shane5.0★Oct 2019
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"A very well equipped property."
Comfortable beds, within easy walking distance of the town.
Only one gripe, it could do with a deep clean, attention to detail on socket tops, sash windows need cleaning to remove cobwebs and dead flies.
Reviewed by Melanie4.7★Sep 2019
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"The house was lovely and warm and beds extremely comfortable."
The only thing I would say which didn't affect our holiday was the house was in need of a proper deep clean to remove cobwebs and the general dustiness . Tops of kitchen cupboards are in desparate need to a wash down. The main thing though was the beds which were very clean and comfortable and as previously stated the house was lovely and warm. We were given a key marked summerhouse but there didn't appear To be a summerhouse. I asked at garden centre where key collected and they appeared oblivious also.
Reviewed by Bev4.4★Apr 2019
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"Great place to stay, lovely warm and cosy."
loved how they provided towels, coffe, tea etc plus milk and treats for our doggies, great location only 10 minutes walk into Whitby. Highly recommended we will definitely be staying again.
Reviewed by Joanne5.0★Apr 2019
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"Lovely house, clean and comfortable, had everything we needed."
good location in Whitby, easy to park outside
Reviewed by Karen5.0★Mar 2019
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"We had a lovely time."
We appreciated the travel cot and the high chair. Would recommend that they sharpen the knives and maybe add some small knives and weighing scales to the kitchen.
Reviewed by Emma Sophie4.4★Nov 2018
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"Such a beautiful cottage had a lovely stay nice little garden at the rear of the ..."
Such a beautiful cottage had a lovely stay nice little garden at the rear of the property oils definitely recommend this to friends n family
Reviewed by Sheena5.0★Nov 2018
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"Mayfield manor was absolutely perfect 10 minute walk into town spotlessly clean we will definitely return again next year would highly recommend it to anyone thank you very much."
Steve Parkes
Reviewed by Steven5.0★Nov 2018
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"The house looked fantastic made for a relaxing holiday."
Kitchen facilities were great, bathrooms and bedrooms very nice. Beautiful furniture. No problems with the WiFi. One complaint is dog hair on carpet from previous guests.
Reviewed by George4.4★Aug 2018
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"Lovely spacious house with only a short walk into Whitby and surrounding countryside."
The garden area/seating was not very pleasant and could have been cleaner - the only negative comment we could make about the property.
Other than that it was excellent.
Reviewed by Alison5.0★Apr 2018
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"Very nice and cosy place to stay, well suited to a big Family or Group, good destination."
Very Happy
Reviewed by Linda5.0★Mar 2018
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"Unfortunately there was a problem with the heating."
Every day which had a detrimental effect on our stay as the weather was very cold.
Reviewed by Isabelle3.8★Jan 2018
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"The house was lovely and warm when we walked in and a beautiful Christmas tree was stood in one corner."
We loved it plus was dog friendly and having 3 dogs we struggle to find somewhere nice that will take us!
Only criticism was there was a DVD player but no dvds so we had to go out and buy films. Everywhere I've stayed there are at least a few. Will book again
Reviewed by Julie5.0★Dec 2017
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"A great property in a great town."
Excellent facilities and very comfortable - perfect.
Reviewed by Edwin4.8★Nov 2017
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"The patio area was in poor order weeds and dandelions growing out of control between the concrete slabs"
Reviewed by John4.2★Aug 2017
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"A great place to stay in a good location"
Reviewed by Sonia5.0★Oct 2016
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"The main road which can be a little noisy at night especially from the front top bedroom."
Reviewed by Catherine4.8★Aug 2016
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