11 Tower Street

25 Customer Reviews

• "I have left feedback with the owner in the maintenance book"

  Reviewed by Lez4.7★Nov 2024

• "Lovely cosy cottage with beautiful views."

  Larger than the photos suggest. Lovely to hear the waterfalls from the open bedroom windows at night.

  Reviewed by Wendy5.0★Sep 2024

• "Hello, our stay was fantastic, thank you."

  The house was perfect in terms of location, character, cleanliness and had a great tv, games, books and kitchen / dining facilities. The garage was also VERY handy and our Nissan X-trail squeezed in with a cm to spare! We have family in the area and visit every couple of years; over the years we have stayed in a number of different places - however in the future we need look no further as #11 is a perfect home from home for us and we will definitely return. I am happy for you to publish the above, but the following, please only share with the owners: As mentioned above everything was perfect and we will certainly return in the future. I just have one small point that you may not be aware of, which didn't affect our stay in the slightest, but may help - chatting with a neighbour of the property, they felt the weeds and growth out the front was giving the property / road a bad look. It looked a very easy fix to me. Thanks again, Chris

  Reviewed by Chris5.0★Aug 2024

• "A lovely cottage in the heart of Richmond It was cozy and warm It had all ..."

  A lovely cottage in the heart of Richmond It was cozy and warm It had all the facilities for the kitchen if you wanted to have meals in Tho toilet upstairs and downstairs was very convenient to have as was the garage at the top of the little street The property owner Olivia was very nice to talk to if you needed to A lovely place will definitely be staying again

  Reviewed by Lez4.7★Mar 2024

• "Stayed here many times and it's always been an enjoyable experience."

  Would love a coffee machine but it's not a deal breaker.

  Reviewed by Gary4.4★Dec 2023

• "Lovely little cottage."

  Perfect for our week there with our dog. Very close to market place, but very quiet. Bonus of having the garage. Perfectly clean, bed was very comfortable. Kitchen well stocked with all utensils needed. Will definitely stay again.

  Reviewed by Andrew5.0★Nov 2023

• "Great location and everything needed for a great stay"

  Reviewed by Mary-ann4.7★Mar 2023

• "Night storage heaters on landing and second bedroom not functioning correctly- ..."

  Night storage heaters on landing and second bedroom not functioning correctly- otherwise a very comfortable and cosy cottage

  Thank you for bringing this to our attention. These have now been fixed and the cottage is cosy and warm and ready for winter breaks. Property Owner

  Reviewed by Timothy4.4★Oct 2022

• "Great holiday overall."

  Lovely cottage and exc location

  Thank you for your feedback. We are so pleased that you enjoyed your stay. Property Owner

  Reviewed by Matt5.0★Sep 2022

• "It’s a wonderful little house."

  We very much enjoyed our stay. The beds are were nice and clean with fresh linens and towels. Handy Upstairs toilet with main shower room downstairs. Kitchen nice any spacey with food working oven and hob. Though not very equipped. However the shower was a pain. If you had the pressure low you could get a nice temperature but it was so weak it was hard to wash soap off, turn the pressure up it was hard to manage control of the temperature between freezing cold and boiling hot. The fridge was tiny and the ice box didn’t freeze, but that be because it needed defrosting. Lovely and convenient for the river which we visited most days and also the town. No trouble with parking. Thank you very much x

  Thank you for your feedback, we are delighted that you enjoyed your stay. The fridge is a standard size under counter one and was renewed this summer. Thank you for letting us know about the ice compartment which we will attend to. I’m sorry the water pressure wasn’t good during your stay. Unfortunately pressure surges can happen at peak times due to increased demand in the area, particularly during the summer months - although as far as I am aware, this is the first time that the cottage has been affected. Yorkshire Water has invested £1million in improving the system this summer and this shouldn’t therefore be a problem going forwards. Property Owner

  Reviewed by Rachel3.8★Aug 2022

• "Towels and bedding etc were very good but we found that the night store heating system was inadequate in colder weather and the property was cold by evening."

  We were surprised that there was no hairdryer, and we couldn’t get the can opener to work, but other than that the facilities were adequate. The location is excellent and Richmond is a lovely market town. The use of the garage was a real bonus!

  Thank you for your feedback. The night storage heaters are an efficient way to heat the property and are fully adjustable, allowing for more heat to be emitted in the evenings & less during the day time. The coal fire provides significant additional background heat, when lit. We have replaced the missing hairdryer and have provided an additional can opener. I’m pleased to hear that the garage was useful and that you liked the location. Richmond is a lovely town with lots to see in the area and I hope you will return in the future. Property Owner

  Reviewed by Colin3.8★Apr 2022

• "Lovely cottage great location."

  Thank you for your feedback. We are delighted that you enjoyed the cottage and it’s location close to the centre of Richmond and next to the Castle. We hope you will return in the future. Property Owner

  Reviewed by Jill5.0★Jul 2021

• "The two good things about the cottage are the position and the fact a BMW series 2 car fits in the garage The cottage was unsympathetically presented,the out dated storage heaters made it too hot on sunny days but cold during the evening."

  The kitchen was very poorly equipped

  Thank you for your feedback, we are glad to hear that you have been able to make use of the garage at the property and you enjoyed the location of the property. We are sorry you were unable to use the fully adjustable storage heating system within the property, there is a welcome pack within the property with instructions on how to use the system. The comments about the kitchen have been noted and will be addressed. We hope to see you again in the future. Property Owner

  Reviewed by Carolyn2.5★Apr 2021

• "The cottage was lovely and in a fabulous location."

  It was the perfect base to explore North Yorkshire and we would definitely look at booking the cottage again if we return.

  Reviewed by Kelly4.4★Aug 2020

• "It was a very clean and comfortable cottage in a great location and very welcoming on arrival."

  We found the instructions in the cottage regarding departure arrangments a bit confusing (e.g., the bin was not at the front door, contrary to the instructions) and incomplete (e.g., what should be done with bedding and where the key should be left). However, we enjoyed staying there, would happily return and would recommend the property to others.

  Reviewed by Christopher5.0★Feb 2020

• "The heating system seems to be set wrong (night storage) it came on about 01."

  30 and went off around15.00hrs which meant it was very cool in the evening.The cottage itself was lovely and the location and parking was outstanding.

  Thank you for your feedback. The heaters do take in the electricity at night and are designed to emit the heat during the day. They can be adjusted to throw out more or less heat as required. We have now put some detailed instructions in the house Property Owner

  Reviewed by Janice4.7★Dec 2019

• "What is not to like in the historic, old town of Richmond, North Yorkshire, built into the walls or forming part of the Norman Castle."

  Central location for Coast to Coast walkers, as well as gentle walks and stunning scenery alongside the River Swale to Easby Abbey ruins in one direction or through Billy Bank Woods in the other. Excellent bus services to the Dales, as well as to Darlington and beyond. Even though we stayed mid-November, the area seemed to have a fairly mild micro climate for the time of year. We opted for a 600 year old accommodation at the foot of the Castle, and couldn't have been more surprised and delighted at all the mod cons that had been installed in the property, as well as an open fire grate. This property does have a garage, although restricted if the vehicle is a 4x4 size. Really could not find any fault with this holiday property or its location.

  Reviewed by Christine5.0★Nov 2019

• "Very nice cottage with everything you require."

  Lovely comfy beds & a cosy sitting room with a really nice coal fire. The most outstanding feature of this cottage is being less than a minute away from the Market Square & the use of a garage (unheard of in a quaint cottage). Views from the bedrooms absolutely breathtaking. Will be booking again for 2020.

  Reviewed by Glenn4.7★Sep 2019

• "Thoroughly enjoyed the holiday break and the cottage exceeded out expectations ..."

  Thoroughly enjoyed the holiday break and the cottage exceeded out expectations and will certainly recommend this cottage to others

  Reviewed by Daniel5.0★Sep 2019

• "Loved the location, the cottage was really nice everything that I expected and more."

  The owners left a nice wee welcome pack and the WiFi was a great wee bonus. Would book it again.

  Reviewed by Robert5.0★Sep 2019

• "Upstairs, beds and bedding clean, boiler made dripping sound through the night in kids room."

  kettle was dirty phoned the caretaker /owner, arranged to get new kettle but didn't get it until the evening before we left. All crockery and cups were dirty from last residents, dishwasher would be handy. No Freezer which was a miss and should be advertised as no freezer. Hoover was really bad and smelled bad and cupboard hoover was in, was filthy. Nice location though.

  Reviewed by Gary1.9★Aug 2019

• "Lovely clean and comfortable cottage in the perfect location to explore Richmond and surrounding area."

  Delicious fish and chips and tasty burgers @ The Kings Head Hotel. Thank you so much for the milk and yummy biscuits.

  Reviewed by Janet5.0★Jul 2019

• "The cottage on Tower Street, Richmond is centrally located in the market town of Richmond, with its associated shops and facilities."

  Potential users of the property need to be aware that the garage - in the words of the information contained in the information folder in the cottages - will take a "standard card". It is not clear what a standard car is? The garage itself has a relatively narrow entrance, and narrows further at its end. The garage was too small for our family car. The information on the website, or when booking through Sykes, makes no reference to the size of the garage. I would suggest that a more accurate description of the garage is that it would accommodate a "small car." The property itself is in fair, rather than good, condition. The appliances in the kitchen are basic. The oven does not have a fan option, the microwave is a minimum size, the fridge has no freezer compartment and the washing machine is approximately half the size of a standard machine. There are no cupboards to store food. There are no drying for facilities for wet clothes, or an iron and ironing board. There are no recycling boxes, or information about to recycle items. All matters that one can work round, but things that one might expect to be available, or information on the matter provided.

  Reviewed by David2.2★Jul 2019

• "Fantastic location!"

  A great stay over Easter weekend. Everything just as we would expect when booking with Sykes cottages!

  Reviewed by Joanne5.0★Apr 2019

• "The cottage is very comfortable and positioned right in the centre of a lovely town."

  Reviewed by Shaun5.0★Apr 2019

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