Harbour cottage

11 Customer Reviews

• "Although this was a nice house, it was let down by the cleanliness."

  I had to give up an hour of my holiday to mop floors and clean down the kitchen before I was comfortable to use it. Grease dripping from the extraction fan was disturbing. I mopped the floor twice before it was clean enough to walk bare foot on. The windows and interior woodwork need a good clean too. The other issue was the kitchen supplies. Only one shelf in the oven, one saucepan and three colanders

  Reviewed by Kim2.8★Aug 2024

• "This was in a great location but was let down badly by the cleanliness of the property, the toilets were grubby, the floors downstairs were not clean, stains on the curtains etc and the kitchen worktops and backsplash look like they havent been cleaned for a while,the windows were all dirty, the front entrance was very grubby and the carpets could do with a shampoo,the bed in the main bedroom was extremely uncomfortable."

  Reviewed by Karin2.2★May 2024

• "The property itself was lovely."

  However the bathroom on arrival was not very clean. The shower had lots of orange and black grime and the bath needed to be cleaned before use.

  Reviewed by Lisa3.4★Oct 2023

• "Was disappointed with the cleanliness"

  Reviewed by Craig2.8★Aug 2023

• "On arrival, I was dissatisfied on the cleanliness of the property."

  I had to hoover around, clean around the kitchen, and some off the newly changed bed sheets had stains on them. Extremely disgruntled having paid just a little under £1600. There were no instructions for any of the kitchen appliances, no room to store our food in the kitchen area and the Wi-Fi was very slow and unreliable, the swimming facilities needed upgrading too, and the general maintenance around our property had been neglected as well. We have visited this location twice now but this will be the last time we use Sykes to book our holiday. We did manage to salvage our week away despite all of these problems.

  Reviewed by Andy1.9★Aug 2023

• "I have stayed at the bay 5 times in different properties all been spotless."

  You need to look at cleaning side of the property cobwebs,kitchen cupboards dirty,behind my bed was toe nails bed never been pulled out for a long time!the duvet and pillows are all stained when we stripped bed.one duvet we never used it was all out off shape.the outside tables we couldn’t use need cleaning and stained.there was no scrissors,tin opener didn’t work and the peddle bin was not big enough for 5 of us and no clothes dyer.

  Reviewed by Helen2.2★Jul 2023

• "Beds and Sofas very comfortable."

  Lock on back door faulty, could only unlock it from outside. Internet very very slow (150x slower than at home), not possible to upload photos or watch movies using the internet at the property. Kitchen: only one small ovenproof dish, we had to buy a roasting tray ! Five mugs may seem like enough in a house for five but it is not. This cottage is on "The Bay" complex, the pub on The Bay does good food and it has an excellent gluten free range in a seperate menu and the GF food is cooked in a seperate fryer. The staff take food allergies/intolerances seriously and carefully check ingredients.

  Reviewed by Caroline3.1★Jul 2023

• "No Wi-Fi, no information pack, no instructions for tv or other equipment, poor cleanliness throughout - scum around bath and sinks, toilets not clean with black scum around inside rims, floors dirty and carpets gritty not vaccumed."

  We have booked several cottages on The Bay through yourselves and apart from this one, they have been lovely and kept to a high standard.

  Reviewed by Stephen3.1★Jun 2023

• "The Cottage is lovely just a few issues that are easily fixed No rubber Bathmat ..."

  The Cottage is lovely just a few issues that are easily fixed No rubber Bathmat No instructions for heating or TV On a positive note we loved staying there We love the Bay

  Reviewed by Brenda5.0★Jun 2023

• "Had an issue with the dishwasher which was faulty and tripped the electrics."

  This was dealt with swiftly although we couldn’t use the dishwasher as it needed isolating! Everything else was great although kitchen could do with a spruce up!

  Reviewed by Lee4.4★Apr 2023

• "Loved the layout of the cottage."

  Very clean and bed was so comfy. Loved the location. No information or welcome pack not a teabag in sight

  Reviewed by Kate4.1★Oct 2022

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