Jaipur House

30 Customer Reviews

• "Wi-Fi didn't work Numerous televisions."

  ..Unfortunately only worked randomly No instructions annoying...reason for not having them was laim when so many books and magazines in shelves Cold....even with a heater provided No oven g!oves Need to give more accurate information about parking

  Hi Lynn, I’m sorry your stay wasn’t pleasant. The WiFi does work and all the TVs are smart TVs. The instructions were clearly itemised in my pre arrival check in messages, we don’t leave hard copies as they get damaged and out date very quickly in this modern world. Hope you enjoyed the books and magazines, these don’t outdate hence having them. These old cottages can sometimes feel cold even when warm outside, the heating system kick in automatically when the temperature falls below 16/18degrees, the oil filled heaters are there to be used as per my instructions. There are oven gloves in the cottage along with tea towels. Parking instructions were in my pre arrival messages. I’m sorry that your experience was not great however, I feel this could have been avoided or made better if my instructions were better understood/ read, mainly user error unfortunately. Many previous guests have always made comments on how well equipped our cottage is and user friendly everything is. Property Owner

  Reviewed by Lynn2.2★Jun 2024

• "Nice place, short walk to all the shops, bars and restaurants."

  Comfy beds, nice bathroom and a fully equipped kitchen

  Reviewed by Tony5.0★May 2024

• "Jaipur House is a great place to stay, with everything provided for a self-catering break."

  The beds were super comfy, and the house was spotlessly clean, and although fairly small, it was more than big enough for my son and I to have our own space. Parking was really convenient with a car park just across the road. The owner was really friendly and on hand to recommend places to eat and visit. Richmond itself is lovely with lots of shops, restaurants, coffee shops & tea rooms. The castle is a great place to visit, as is the Station. We drove to Wensleydale which is one of the most picturesque drives I've ever done. There is loads to do in the area and I would not hesitate to return in the future :)

  Reviewed by Alison5.0★Apr 2024

• "We enjoyed our stay and generally the house is well stocked, in a relatively small space, and in good order apart from the things listed below, and in a good location for the town centre."

  There are a few things which could be improved. The main thing for me was a persistent unpleasant smell, which seemed to be worst in the cinema room, but I couldn't pin point it. We didn't find any instructions for anything; it would be especially useful to have instructions for each TV as they all rely on internet access (no aerial/Freeview) and they all worked differently, i.e. which button(s) to press to get the required apps active. Eventually we worked them out but it was confusing and some non-technically minded people could struggle with them. The heating wasn't on when we arrived as the thermostat was placed close to an electric radiator (it was warm in that area but nowhere else). Other things are general wear & tear - the bin doesn't close, hallway radiator valve is broken, some bedroom drawer handles broken, washing machine is very noisy - like an aircraft! (And again no instructions.)

  Hi Gary, thank you for your feedback we take all comments onboard and act on them accordingly so you thank you for raising them with us. As the cottage is over 200 years old there can be an odd smell occasionally of an old building, unfortunately this is something that cannot be helped and almost adds to its charm. We do not supply a printed copy of instructions as these can be misplaced or even damaged so we send a list of arrival instructions / notes on how to operate the devices within the property via WhatsApp, appreciate that these may not have been clear enough for you so apologies regarding this. Thank you regarding the point of the thermostat placement, I’ll rethink where best to position it and address, so thank you again. Wear / tear issues will also be rectified asap. I hope you enjoyed your Christmas break in general and enjoyed the bottle of fizz we left for you to enjoy. Property Owner

  Reviewed by Gary4.4★Dec 2023

• "Jaipur house is the perfect base for exploring Richmond."

  So comfortable and cosy (especially with the log burner on!) The cottage is fully equipped with everything you could possibly need during your stay. Would definitely recommend - thank you!

  Thank you for your feedback Megan, really lovely to hear that you enjoyed Jaipur House. Hope the weather was kind to you and you enjoyed the local shops and restaurants. Property Owner

  Reviewed by Megan5.0★Sep 2023

• "Excellent location for the town centre, restaurants, theatre, museum and as a base for walks from Richmond to the surrounding area."

  Beds are super comfy. We enjoyed the cinema room (a treat for us, but some instructions on how the remote controls worked would have been helpful!) We found parking in Wellington Place each time we parked up. I would have liked a bath mat to stand on in the bath when using the shower. A comfy holiday retreat with all that we needed for our first trip to Richmond. Thank you.

  Thank you for your lovely feedback, I m glad that you enjoyed our little cottage, the surrounding areas and the local town, we also love it when we visit. We do not provide bath mats due to hygiene reasons. Thank you for your feedback regard remote control instructions, we will take this into account. Hope to have you back! Thank you. Property Owner

  Reviewed by Bettina3.8★Jun 2023

• "We chose this property amongst other things, for its closeness to town centre and availability of nearby car park."

  Please be aware there is no outside space. The living room has a two seater sofa and the “cinema” room a second two seater sofa which makes it unsuitable for a group of four to sit together. Whilst there are a total of four televisions in the property it should be noted that there is no terrestrial TV which we found disappointing. It is usual to find a file with instructions for appliances etc. and information about the area but there was nothing in this property. Some information was sent via What’s App. Whilst there are two double bedrooms, the second one was very tight for space around the bed itself. Bathroom is very well appointed with great shower. Kitchen was good - well equipped with everything you would need. We enjoyed our stay in Richmond but wouldn’t return to this property.

  Hi Joan, thank you for your feedback. I am sorry to hear that you would not be returning to Jaipur House, not every property is suited for everyone. All previous feedback about the internal layout has been positive, I am concerned that you did not look at the photographs fully before booking as these quite clearly demonstrate the seating arrangements and show what room the second bedroom has. As your booking was only for 2 adults, I’m not sure why you saw this as concern. We don't offer terrestrial TV as most people want the luxury of escaping day to day life and TV and are happy with the smart TV. It’s is quite clear from the pictures that there is no outside space. Thank you for your feedback regarding a file, we will consider this however, most guests are happy to receive information electronically. Thank you for your positive feedback regarding the kitchen and bathroom. Many thanks. Property Owner

  Reviewed by Joan3.4★Jun 2023

• "The property smells of damp, this is more than likely from the TV room (TV not connected to any input) as the back of the property is below ground level and the tanking has failed."

  There was also evidence of a leak from the bathroom on the ceiling of the hall & sitting room. The property was clean and well presented, location was great for easy access to the town centre. Car parking was 2 minutes away at the Nuns Close car park (£15 a week). One niggle the back bedroom had a double bed in it, the room was small that it was difficult to get down the sides of the bed. In fact the child got up to go to the toilet in the night and banged their head off the wall. The bathroom has a fixed shower screen, the remaining gap made it very difficult to help bath a child and if you got up from the toilet leaning forward, you hit your head off it.

  Hi Brian, thank you for your feedback. We did have a leak in the bathroom which has since been fixed, just waiting on contractors to do the remedial works. These old properties definitely come with their challenges, and underground rooms are one of them. I’ll contact the tanking company, thank you again for your feedback. Again, these properties come with their challenges and small spaces is definitely one of them. Apart from the above, I hope you had a lovely stay in Richmond and the weather was kind to you. Many thanks. Property Owner

  Reviewed by Brian4.1★May 2023

• "Exactly what we were looking for, location was perfect and we couldn’t fault the accommodation, very comfortable and cosy."

  The owner was really helpful and provided some great insight for the area.

  We are very pleased that you enjoyed our little cottage and thank you for your kind feedback. We hope the recommendations were useful and the weather was kind to you. Property Owner

  Reviewed by Dan5.0★Apr 2023

• "Lovely cottage in a great location minutes from the centre."

  Comfy bed and well equipped kitchen. We loved Richmond, lovely shops to browse and friendly people. Will definitely be returning.

  Thank you for your feedback Charles, we and Richmond loved having you. Look forward to having you back soon! Property Owner

  Reviewed by Charles5.0★Apr 2023

• "Loved our stay at the cottage, was very cosy and clean."

  Bedding and towels very good quality, Loved having the TV in the bedroom as dont normally get this in a cottage. Was great to have a nice lazy morning a few days. Kitchen had enough for us, don't cook full meals but had what we needed for breakfast, lunches or snacks. Fridge was a bit awkward to get into as is a small space. Our favourite was the cinema room, used this a few times during our stay, plus cottage very central and close to all amenities. Plus Paul the owner was very quick to respond to text msg regarding any issues, information and recommended various restaurants. Would definitely return for another stay.

  Thank you for your lovely feedback! I’m pleased you enjoyed your stay and had everything that you needed, the cinema room is our favourite too. Apologies re fridge, very tough in these small cottages. We look forward to welcoming you back again Property Owner

  Reviewed by Alison4.4★Mar 2023

• "We had a lovely comfortable week and Richmond was great."

  Plenty of pubs.

  Thank you Simon for you feedback! Yes, Richmond is great for pubs and socialising! Property Owner

  Reviewed by Simon5.0★Mar 2023

• "Great wee cottage close to the centre of Richmond."

  We live in Richmond so know what a super town it is close to some stunning Dales countryside. We stayed in Jaipur House for 4 weeks as our house is under renovation. The cottage worked well for us as a couple. Given the size of rooms and the setup of the the main living room I can’t imagine it working well for more than 2 though. A couple of bug bears were we were surprised to find the gas and electricity on prepayment meters and that we needed to periodically check on these per the owner. As it turned out, it was fine as we didn’t run out but it was a worry to be told this. Also the fridge is too tall for the space it’s situated so the door only partially opens. Despite these issues, we would certainly recommend the cottage for a couple.

  Hi John, Thank you for your feedback and recommendations, I am glad you enjoyed your stay at Jaipur House and that the cottage worked for you. Sorry about the concerns regarding the prepayment meters, we always fully load them to avoid any shortfall or issues whilst guests are staying, I just thought it was best to make you aware during your stay. We are currently on the list to have these changed. Re: the fridge, unfortunately these small cottages dont allow much elbow room. Property Owner

  Reviewed by John4.1★Jan 2023

• "Very nice cottage and only a 5 minute walk into the centre of Richmond."

  The town is really nice and the people are very friendly. A walk down by the river is recommended with a lovely waterfall. I also recommend Aysgarth Falls- much nicer than Niagara Falls! All in all, a great break in a stunningly beautiful county, even though the weather was very mixed.

  Thank you for your feedback, I am glad to hear you had a great break. Property Owner

  Reviewed by Andrew5.0★Nov 2022

• "Central location, comfortable and relaxing accomidation."

  Overall enjoyable holiday.

  Thank you for your comments. Property Owner

  Reviewed by Michael4.1★Oct 2022

• "Jaipur House was delightful."

  It had everything we needed for our stay and very close to the amenities In Richmond. We will definitely book this cottage again.

  Thank you for your feedback, we would love to welcome you back. Property Owner

  Reviewed by Judy5.0★Sep 2022

• "A quirky very small little cottage."

  Clean with good quality linen and fittings.. Very conveniently placed for the centre of Richmond

  Thank you for your feedback. Property Owner

  Reviewed by David4.4★Aug 2022

• "The property was well presented, clean and comfortable."

  One kitchen chair was broken so wasn't easy to sit on. Would recommend removing the piano and introducing another sofa as it wasn't possible for four people to sit in the same room, so made for a slightly unsociable environment. Beds were very comfortable and shower worked very well.

  Thank you for your feedback and your suggestions. Property Owner

  Reviewed by Mark4.4★Jul 2022

• "The cottage itself was very clean and the location was great."

  We had an issue on arrival where the key code had been changed without notice and we stood for quite a while before being able to get in. The rooms downstairs were a good size and it would be nice to go back in the colder months and take advantage of the log burner. The kitchen is well equipped. There was a side gate to an outdoor area but this was locked and we could not find a key for it. The bedrooms are on the small size with nowhere to hang clothes. The bathroom was nice and clean. Overall a lovely place to stay but we would have liked an outside space to sit. Would definitely stay again

  Thank you for your feedback, I am sorry you experienced an issue with the key code upon arrival and glad we were able to rectify this. We would love to welcome you again. Property Owner

  Reviewed by Karen4.7★Jul 2022

• "Very well.presented Smaller than previous properties but everything you could need Spotless."

  Easy to operate shower Without son TV would have been a problem Thankyou for an enjoyable stay

  Thank you for your feedback, we are glad to hear you had a great stay. Property Owner

  Reviewed by June5.0★Jun 2022

• "Very stylishly furnished cottage."

  Great location to visit Richmond. The owner was so considerate with all the extra touches in the cottage. We would definitely recommend and would be very happy to revisit the cottage. Thank you for a wonderful stay.

  Thank you for your feedback, we would love to welcome you again. Property Owner

  Reviewed by Stella5.0★Apr 2022

• "Nice property in the lovely historic town of Richmond."

  Easy walking distance into town where there are several nice places to eat. Great walks from the door to Easby Abbey or Hudswell along the river. Good base for exploring the North Yorkshire Dales.

  Reviewed by Jayne5.0★Apr 2022

• "Great cottage with everything considered and a real feel of luxury, spotlessly clean, smooth check in / out process."

  We visit Richmond fairly often and it’s the best accommodation we’ve stayed in. Recommend!

  Reviewed by Rosie5.0★Apr 2022

• "The property was exactly as we expected."

  Rooms lovely and cosy, enough room to prepare meals easily and we loved the idea of the cinema room. Very clean too. Although there is no parking outside the property the car park opposite is very convenient to leave your car. We paid for a 7 day parking from council offices. It was great as we didn't need to use the car most days. The property is in a good location both for a wander into Richmond or for walking in the surrounding countryside. The owner was very helpful and easy to contact when we needed some information. We would visit again.

  Reviewed by Hazel5.0★Mar 2022

• "The accommodation was superb and we hope to visit again."

  The owner was great in letting us know he was available if needed but everything was so good we had no need to contact him. We would have no qualms about recommending his property

  Reviewed by Annette5.0★Mar 2022

• "Comfortable compact accomodation with a great position for easy access on foot into Richmond itself whenever required."

  This met our holiday requirement 100%. We opted to use Nuns Close car park (2 mins away) with a £15 ticket for one week and 24hr parking. Ticket is also valid for 21 Richmondshire DC & Yorkshire Dales NPA car parks in total and is ideal if you plan to explore Swaledale, Wensleydale and even further afield. Check out the Richmondshire District Council website for details. We bought ours from their office near The Station facility but on-line facility to buy may be available that could save time.

  Reviewed by John4.1★Mar 2022

• "Beautifully stylish and very well equipped comfortable cottage -owner has obviously put in a lot of effort to make this a very welcoming and relaxing space."

  Cosy log burner was great to come back to after a days walking, and the cinema room was a great alternative evening retreat. A minor issue with the central heating controls was very quickly sorted by Paul, the owner, who couldn’t have been more helpful, and great to know that he is very easily contactable should there be any problems.The property is only 5 minutes walk from Richmond’s historic market square, with numerous pubs, cafes, independent shops and the starting point for several great walks, with others only a short drive away.

  Reviewed by Jayne5.0★Feb 2022

• "Lovely property, some beautiful features like the piano and beams."

  Owner very welcoming and friendly. Very well equipped kitchen. Great location just a stones throw from the town centre. Looking forward to returning.

  Reviewed by Ruth5.0★Feb 2022

• "Amazing would book again ."

  Lovely cottage just right for me and my partner. Had a fantastic time .

  Thank you for your feedback, we would love to welcome you again. Property Owner

  Reviewed by Karen5.0★Jan 2022

• "We had a wonderful stay at Jaipur House."

  Exactly like the pictures, with so much attention to detail that was a lovely surprise and made our stay extra comfortable... Paul was easy to contact and super helpful throughout the stay when needed. The location of the house is brilliant for access to town and all the local amenities. We highly recommend and look forward to returning soon!

  Reviewed by Catherine5.0★Dec 2021

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