Regent House

13 Customer Reviews

• "Very nice flat."

  Very clean and well equipped. Beds very comfy. We had a great stay.

  So pleased you enjoyed your stay at Regent House and had a good holiday. Thank you for your comments. Property Owner

  Reviewed by Edryd5.0★Aug 2024

• "The house was lovely and spacious and ideally located for beaches etc."

  Unfortunately when we arrived there had been a mix up and the property hadn't been cleaned after the previous people. However, after speaking to the owners (who were very apologetic) the cleaners were there within 40 minutes, were very nice and managed to get it sorted even with us under their feet. Although this was an inconvenience I was very appreciative of the prompt response to resolve it, also the m&s voucher as way of an apology was very welcomed. We had 4 children with us, the house was big enough to accomodate us and we all commented on the lovely comfy beds. Would have been lovely to be able to park and leave our car in the car park directly at the back of the property, however the pass provided for a different car park was not too far away. Would definitely recommend to others.

  Reviewed by Sarah4.4★Aug 2024

• "This is our 3rd stay at this lovely lovely apartment coming back next year nothing bad to say about it very comfortable everything you need spacious comfortable and lovely."

  Thank you all

  Delighted to welcome you back to Regent House. Always great to hear such positive comments, glad you enjoyed your stay at Regent House. Looking forward to welcoming you back next year! Property Owner

  Reviewed by Christine5.0★Jul 2024

• "This property was amazing!"

  In a great location. Has all facilities needed, well equipped. Biscuits, teabags and even a bottle of wine to welcome you. Great communication with owners who got back to me straight away with any queries i had. 10 out of 10 on everything. Will definitely be returning.

  Thank you very much for your lovely comments. So glad you enjoyed your stay at Regent House and we look forward to welcoming you back next year. Property Owner

  Reviewed by Clare5.0★Jun 2024

• "Lovely apartment clean comfortable everything you need very welcoming tea coffee ..."

  Lovely apartment clean comfortable everything you need very welcoming tea coffee milk and biscuits bottle of wine everything on your doorstep beach just a short walk definitely recommend to friends and family definitely coming back next year thank you everyone for making it a lovely stay plus very spacious thank you again

  Our pleasure, glad you had such a lovely time. Great to welcome you back to Regent House and delighted you'll be returning next year. Thank you for the lovely comments. Property Owner

  Reviewed by Christine5.0★Jul 2023

• "The property is decorated lovely and in the centre of scarbrough."

  The cleaners had not cleaned properly, it was dusty eg. Dining table, some bedroom cabinets, top floor bath. Outside the rear of the property was disgusting. We could see a burnt couch, rubbish bins everywere on the fire escape entrance, the indian takeaway rear was disgusting too. The car park permit was not there. We had to pay parking until this was sorted out. There was no welcome basket at all, although the next day, one was left on the fire escape platform in the rain. The low celing beams caused a few bumps and bangs on our heads they are really low!!!! We didn't know this before booking. The property is not suitible for very young children with puschairs. You have to climb and carry the puschairs and children up three flights of stairs every time you enter and exit. The beds were really comftable,probably the best I have stayed in. The furniture was lovely too. The upstairs bedrooms- you entered through low beams and small triangle doors, you have to crouch to get to the bedrooms and bathrooms. Overall I found this a very disapointing stay and this was not what we expected. I have given it a fair rating, as the apartment had some lovely features.

  Reviewed by Steven2.5★Apr 2023

• "The apartment was tastefully furnished and very comfortable."

  It was well equipped and the location was excellent, in the old town, close to the town and beach. We found the instructions to access the property and to park the car confusing. It is unclear, as it suggests that the key box is by the front door, not at the rear. We also assumed that the rear car park was the one we had a pass for, but we then had to drive to the ncp car park via a one way system. However we loved the flat and had a great holiday.

  Thank you for the information regarding the parking and access instructions, we'll see if we can improve them. We are very pleased you had a great holiday and loved the apartment. Property Owner

  Reviewed by Anne Julie4.7★Oct 2022

• "Absolutely fantastic stay."

  Owners have thought of everything to make the stay perfect. The beds are the best we have slept on. I can, without doubt, say that this flat is exquisite. The size of the apartment is immense. The style is beautiful as is the decor. We stayed with our three teenage boys and they were more than happy. Wifi was speedy too. I loved the quirkiness of the flat, as it dates back to 1790 I believe. The apartment was light and airy. Lots of extras and plenty of towels. I would rate this flat as 10/10. The carpark outside the rear of the flat was great for unloading, and the main NCP that the owners provided us with a free pass for was just at the rear of Matalan, just over the main road at the rear. Thank you for the most perfect stay.

  Thank you for your fabulous comments, very much appreciated. Our teenage boys also find it very comfy! So glad you loved the flat as much as we do and had such a lovely time. Property Owner

  Reviewed by Susan5.0★Aug 2022

• "Lovely comfortable apartment so close to all amenities everything you need ..."

  Lovely comfortable apartment so close to all amenities everything you need including tea coffee milk and biscuits definitely recommend to everyone and definitely coming back next year

  Thank you so much for your lovely comments. We are very pleased you enjoyed your stay and look forward to welcoming you back next year! Property Owner

  Reviewed by Christine5.0★Jul 2022

• "We had a lovely 4 night stay over New Year."

  The apartment was very clean and extremely well equipped. It was also in a great central location. Would definitely recommend.

  Many thanks for your lovely comments. We are so glad you enjoyed your stay at Regent House. Property Owner

  Reviewed by Emma4.7★Dec 2021

• "Great addition to the properties available to rent in Scarborough."

  The flat was excellently appointed and in a great location given that the owners very wisely provide a parking permit for the nearby multi-story car park. Can be a little noisy on a Friday and Saturday night (humans) and every morning as the sun rises (seagulls), but that is part and parcel of the seaside. The key instructions should be updated to make it clear that the stairs referred to are at the back of the property and where exactly the back of the property is! Took a little searching in the dark. The owners should be made aware that there is a wet patch on the carpet outside the upstairs bathroom. This was there for the whole stay. It appeared to be from a leak in the roof as the ceiling paint was also flaking off. There was no rain whilst we stayed so maybe there is a pipe leaking somewhere.

  Thank you for your review and for alerting us to the leak, we shall be looking into it as soon as possible. We hope you had a lovely stay. Property Owner

  Reviewed by Steve5.0★Sep 2021

• "Property is in a very noisy unappealing location unless you want to be able to pop to the shops or bars."

  Parking is a pain unless you are back by 8pm to use the allocated car park. Restrictive head height on all upper level rooms. Generally well presented property but need refinement in some areas.

  Thank you very much for your feedback. We are sorry to hear about your parking issues. We appreciate parking in a busy holiday resort can be a challenge, therefore we tried to make it as convenient as possible for our guests by supplying prepaid NCP parking in adddition to the free overnight parking outside the flat if returning after 8pm. Once again, thank you very much for your feedback and we are looking into the points raised. Property Owner

  Reviewed by Donna3.1★Aug 2021

• "Great location, well equipped and very comfortable."

  Thank you for your lovely comments. We are delighted you enjoyed your stay. Property Owner

  Reviewed by Katie5.0★Jul 2021

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