3 Kings Mews

25 Customer Reviews

• "Excellent property and we had a most enjoyable stay."

  Reviewed by Colin5.0★Oct 2024

• "We found the property to be clean, comfortable and easy to make warm when needed."

  The close proximity to the town was excellent and made it easy for relaxing shopping, dining and visiting the pubs etc. The dedicated parking space was a real bonus and we felt that our car was safe. We travelled out in the daytime and relaxed in Richmond in the evening within easy walking distance. One thing we thought would be in the property was an iron but only a minor observation. We have already booked to return in January anyway. A very convenient place to stay in a nice town.

  Reviewed by Keith4.7★Oct 2024

• "Good apartment in an very convenient location for teh town centre."

  We found the standard double ber a bit small being used to a super king

  Reviewed by Martin4.7★Sep 2024

• "You have a very lovely flat in the centre of Richmond."

  An Ideal base for exploring. The accommodation was comfortable plenty of hot water and easy to use heating.

  Thank you for your positive feedback. We are glad you had an enjoyable stay. Property Owner

  Reviewed by Mary4.7★Sep 2024

• "Thermostat was not working on shower, we contacted the owner Karl and within 2 hours of our call a new shower had been fitted."

  We were very impressed with this service. Karl was very friendly.

  Thankyou for your feedback, I was glad to be able to resolve the issue quickly for you. Regards Karl & Natalie Property Owner

  Reviewed by Joan5.0★Aug 2024

• "The property owner quickly addressed a change of the quilt to a thinner one as the weather was suddenly very hot."

  We found the lighting not too good for reading, we are elderly pensioners. Although there is no nice view as overlooking the hotel carpark, the central position in Richmond was excellent for walking to many interesting venues and for shops. A really lovely place to visit.

  Thankyou for your feedback, We were happy to be able to help you out with your issue. Regards Karl & Natalie Property Owner

  Reviewed by Raphael Frederick5.0★Jun 2024

• "Thank you Karl and Nat for sharing your property."

  We had a very comfortable stay. The property was clean and had everything we needed. Close to the town which has plenty shops eateries and pubs. Secure parking with designated parking space.

  Thankyou for taking the time to give us feedback, we are glad you enjoyed your stay. Regards Karl & Natalie Property Owner

  Reviewed by Beverley5.0★Jun 2024

• "Very happy with the apartment generally, in an excellent location and with secure parking."

  Thankyou for your feedback. We are glad you had a enjoyable stay. Regards Karl & Natalie Property Owner

  Reviewed by Kenneth5.0★Apr 2024

• "A deceptively spacious apartment for 2 in the centre of Richmond, 2 mins from the market square, with the bonus of secure parking a few steps from the front door."

  Clean, modern and very well equipped a perfect and quite private hideaway with plenty of light and views over Richmond through newly installed Georgian windows. We enjoyed our weeks stay very much.

  Thankyou for taking the time to give your feedback. We are glad you enjoyed your stay. Regards Karl & Natalie Property Owner

  Reviewed by Roger4.7★Mar 2024

• "Overall warm and comfortable but there are a few issues."

  The kitchen could do with a bread knife and Pyrex dishes or something similar to use in the oven and microwave. Needs another air freshener in the bathroom as it was empty. Parking was excellent and property in superb location in the town.

  Thankyou for you positive feedback. We have replaced the knife and dish as well as the air freshener that was mentioned (not sure where the knife and dish have ended up). We are so pleased you were happy with what our property offers. Regards Karl & Natalie Property Owner

  Reviewed by Lesley3.8★Oct 2023

• "A great centrally located flat at the back of the Kings Head."

  The car parking space sells the property. It had everything we needed and was comfortable. Not all the windows opened and therefore airflow needs to be improved. If in Richmond again we would certainly rebook this flat.

  Thank you for your feed back Glad you had a good stay. We have a programme to replace the windows so hopefully that issue will be resolved. Karl & Natalie Property Owner

  Reviewed by John5.0★Sep 2023

• "Only one of three strip lights under the kitchen wall cupboards was working, and one bedside lamp on/off switch did not work (LED bulb was OK), but we could manage."

  There was no clothes hook in the shower room for dressing gown etc, and no shelf/basket in the shower for sponge, shampoo and shower gel. We we there in September during a mini heat wave (30 C )and only the two front sash window could be opened to a five inches (125mm) gap at the bottom, and there was a 13.5 tog duvet on the bed, which we removed.

  Thankyou for your feed back and highlight to the light issue. I have now replaced the lights under the kitchen units so they are working now. The bedside lamp is working as well. I`m sorry your duvet was to much when the heat wave was here I am glad you were able to remove it to keep cool. I hope it didn`t spoil your stay. Regards Karl & Natalie Property Owner

  Reviewed by John4.1★Sep 2023

• "Nice first floor apartment with private parking located virtually in the town centre and within walking distance of a supermarket."

  Stairs could be a problem for some. Would happily stay there again.

  Thank you for your feedback and we are glad you would return to our property if you were in Richmond again. Regards Karl & Natalie Property Owner

  Reviewed by Robert4.7★Aug 2023

• "Great location."

  Accommodation had all we required for the holiday. Fantastic that there was parking. Note, ignore the numbers painted on the floor. Parking is against the wall, to the left of tha carpark, as you drive in. There is actually a plaque on the wall! Also, the bed, for a double, was smaller than expected (is it really a 3/4 bed?). Towels are a bit on the small side. Oh and the tv is a smart TV, this is not actually detailed in the description, which was a bonus.

  Thank you for taking the time to give us feed back. Glad you had a good time. I have changed the details that gets sent out to guests to give better instructions on the car parking to make sure the correct parking is found. Regards Karl & Natalie Property Owner

  Reviewed by Samantha3.8★Jul 2023

• "I had a lovely week at 3 Kings Mews."

  Apart from an initial tussle with the key safe, everything was perfect. It’s a very comfortable flat in a great location for visiting Richmond and the Yorkshire Dales. There’s lots to see on the doorstep. The Richmondshire Museum over the road is very interesting. And beautiful Swaledale Wensleydale and the gorgeous villages close by. Thank you for a very enjoyable stay.

  Thank you Margaret for taking the time to write a review. I`m glad you were able to sort the key safe issue out. We`ve not had a problem before but I will monitor the situation. We are pleased you had an enjoyable stay. Regards Karl & Natalie Property Owner

  Reviewed by Margaret5.0★Jun 2023

• "A fantastic little flat just around the corner from the market place."

  Very comfortable and well equipped with the added bonus of a dedicated parking space. Lots of lovely walks around Richmond and the surrounding area. It was the perfect place for us to use as a base to visit family and friends. We expect to be visiting again.

  Thank you for taking the time to do a review. We are glad you enjoyed your stay and hopefully welcome you back soon. Regards Karl & Natalie Property Owner

  Reviewed by Steve5.0★Apr 2023

• "This was my second visit to 3KM."

  The flat is very comfortable and is ideally situated for visiting my family. If I owned it, I would turn down the temperature of the hot water and reduce the power in the living room door closure, I’ve a bruised hand! I’ll be back.

  Thankyou Kate for taking the time to do a review. I`m glad you found the flat comfortable while visiting your family. We have now turned the water temperature down and I will look at the fire closure to see if I can make it easier to open. Looking forward to welcoming you back in the future Regards Karl Property Owner

  Reviewed by Kate5.0★Mar 2023

• "We had a fabulous stay, the location to the town centre was great and the ..."

  We had a fabulous stay, the location to the town centre was great and the accomodation itself was perfect for a short break

  Thank you for you feedback. It was great to hear you had a fabulous stay and our property was perfect for your requirements. Karl & Natalie Property Owner

  Reviewed by Julie5.0★Nov 2022

• "It’s the first time we have been to Richmond, what a lovely place!"

  The property was ideal for our needs, especially liked the reserved parking. Thank you for a lovely break.

  Thank you for your feed back. I`m glad you had a lovely stay in Richmond and you liked our properly and parking space. Karl & Natalie Property Owner

  Reviewed by Joanne5.0★Sep 2022

• "It would be helpful if the directions to the property specified that it is directly behind the Kings Head Hotel (access is via the hotel car park, where there is a reserved parking space)."

  The property is compact but adequate for two adults. The bed mattress was on the soft side. Despite the location, there was no problem with noise. Very conveniently located for Richmond town centre, with lots of cafes, restaurants and pubs, plus other amenities, within a few minutes walk.

  Thankyou for your feed back Sorry you had trouble finding the property, this is the first time it has been mentioned. I will keep an eye on this to make sure it isn't an issue and update if required. Karl & Natalie Property Owner

  Reviewed by Martin3.8★Sep 2022

• "The property is ideally situated in Richmond, to use as a base and explore the beautiful county of N."

  Yorkshire. Was newly decorated and looked good. However due to the sash windows being painted we were unable to open them, which in this very hot weather made evenings and night time, very uncomfortable. The apartment needed airing. Also the internal doors were stiff to open on the new carpets. I reported an issue with the shower which was dealt with. On arrival a kitchen unit door was hanging off and stayed like that all week. There was no salad box in the fridge, and no microwaveable containers with lids for cooking. However other than the 2 items above we thought was well provisioned. We feel that once the issues are sorted out this will be a top holiday property.

  Thank you for taking the time to give feedback. I’m glad we were able to resolve the shower issue while you were there and it didn’t spoil your stay. I was unable to address the other issues as we were away. I have been into the flat today and shaved more from the bathroom door so it opens more easily. I have made a repair to the kitchen door and it opens and closes effectively and is no longer hanging off. The windows in the lounge have always been openable, even in this heat, but there was a knack to it. As it can be tricky to lift the sashes so they are rising evenly on both sides from the bottom, today I have also fitted brass hooks as well as new locks- so hopefully future guests will find this easier. Best wishes Karl Property Owner

  Reviewed by Frederick4.7★Aug 2022

• "The property was ideally located for what we wanted to do The flat fulfilled our requirements from aspect of we just wanted a simple place to sleep and have breakfast as we would be out for all day and evening."

  Just a few niggles, 2 doors need the bottom edge shaving as they will only open halfway and I am a big lad, kitchen cupboard door hanging off and the shower takes time to drain. The cleaner need to check for cobwebs and spiders as I had to clear seven from various corners on arrival (the wife insisted) Don't let this deter anyone as they are all easily remedied by a bit of attention to detail. I would use again if in the area as it located within very close to pubs and great access to the A1.

  Thank you for your feed back. Glad you had an enjoyable stay The issues have been addressed. Property Owner

  Reviewed by Andrew4.1★Jul 2022

• "Well appointed flat"

  Thank you for taking the time to give feedback. Regards Karl & Natalie Property Owner

  Reviewed by Rafe3.8★Jul 2022

• "This is the worse property we have stayed in."

  Fumes from freshly painted walls, which a child could have painted better, the windows would not open as they had been painted shut. The kitchen must have been secondhand as the cupboards were dirty and greasy, someone had left a frying pan in the cupboard with fat still in it, so the cleaner hadn't check the cupboards, the electric hob worked but it was not in a good state. There wasn't a mattress protector on the bed.and the only good thing about it - new carpets in the lounge area and bedroom but the doors needed shaving as the doors were sticking to the carpet so they were very hard to open, oh and not forgetting the cobwebs in every room.

  Thank you, Anne, for writing your review as it is always great to hear from customers. It is disappointing that you feel you didn't have a good experience and very surprising to hear. We have had lots of good feedback both verbally and online about our property, so this was a surprise. The property was painted in May so the walls although not up to your painting standards obviously were fresh, no-one else had reported smell of fumes from paintwork and I have been in the property several times and hadn't experienced it. I can only apologise if it did affect you. The window in the lounge does open but I do accept that they don't all open easily as I'm sure you understand with older sash windows they can swell at certain times of the year, thank you for bringing it to my attention, I will look at this and aim to have the windows situation rectified. As to the cleanliness of the property I am surprised you didn't call either Sykes, the caretaker or myself whose numbers are published in the welcome pack on day 1 of your 7 days stay and this would have been addressed straight away as this goes against all the other 100% positive feedback on cleanliness. You make a comment about having a second-hand kitchen which I don't understand, the kitchen isn't a new kitchen (nowhere in the listing does it say it's a new kitchen) it is the one that was bought when the property was renovated several years ago. You mention about the doors sticking to the carpets, you are correct that they have been replaced recently but, in the property, there are two fire doors for your safety, so they have the fire door closers on which do mean that you need to put a little more pressure on to open them. We do have a mattress protector and you are correct it wasn't on, it got missed off after cleaning, as it was a quick turnaround. This issue has been resolved. I`m sorry you couldn't see past the cobwebs to enjoy all the new equipment we have provided for customers. You didn't mention the newly refurbished shower room, I do hope that was to your satisfaction. I do feel your review while it makes a couple of valid comments was wholly unfair and not a true representation of our property. Good luck on your next break away. Karl Property Owner

  Reviewed by Anne1.3★Jul 2022

• "Beautiful place."

  The location could not be better. Right in the centre of Richmond, set back from the main square but it’s still nice and quiet. Everything is on your doorstep. Newly renovated to a high standard, it has everything you need for a perfect weekend away. We’ve stayed in a lot of places and I can honestly say this is one of the best. I can’t recommend it highly enough.

  Thank you for your lovely comments. We have worked hard to get the property ready. Property Owner

  Reviewed by Tom5.0★Jun 2022

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