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"We arrived at the property as arranged at 3pm for the key collection,unfortunately the apartment wasn't ready for us and we had to wait until 5pm before the cleaner finished and we could go in
The apartment did not live up to expectations and is in need of a deep clean and refurb."
The Venetian Blinds are very dusty and the carpet in the lounge is badly stained.The sofa is low and saggy and most uncomfortable.
On a positive side it's in a super position being just a stroll away from Ripon City Centre and the car parking is a definite plus
With some TLC this property could be lovely
We are sorry to hear you were disappointed.
We will address the points you have made.
Property Owner
Reviewed by Janet2.5★Aug 2024
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"Can't recommend this property highly enough."
Perfectly located, spotlessly clean, well equipped, and with excellent attention to detail. Generous welcome goodies, and fresh flowers.
Hosts are always friendly and helpful.
Reviewed by Paula5.0★Aug 2024
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"Perfect apartment in a great location by the canal basin."
Spoke to the owner a few days before gave me all the information I needed and reassured me that if anything was wrong to get in touch straight away of course, we didn't need to. The apartment was spotlessly clean, milk, wine and biscuits left which was a nice touch. A perfect place to stop in a beautiful location.
Reviewed by Suzanne5.0★Aug 2024
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"Thank you once again for a wonderful stay."
Great location, close to town and walks along the river.
Reviewed by Charles Alexander5.0★Jul 2024
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"Another great stay at 14b Canal Wharf!"
Thank you to to the hosts for the generous welcome goodies and fresh flowers.
This was our second stay, and we will certainly be returning, which should say it all.
Reviewed by Paula5.0★Jun 2024
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"Perfect property for us - clean, comfortable and well positioned for both the town and nice walks along the canal and rivers."
Minor comments - some inconsistencies between what Sykes says and the owner. E.g. Sykes says must ring for key collection instructions but owner says he routinely sends them out the Monday or Tuesday beforehand. Perhaps Sykes could say this and just give a number to ring if you don't receive them or have any queries. Also Sykes say checkout is 10, owner says 9:30. And instructions for the key safe seemed to be for a different type (but not a problem as straightforward to operate). But as I say these are minor points - the property was excellent and we enjoyed our stay.
Reviewed by Andrew4.7★Jun 2024
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"This apartment was excellent for our 6 day stay."
We loved the location, and walked many evenings along the river or canal, and the walk into the town centre was very pleasant too. The parking was convenient as well.
The kitchen is small but well equipped, the living room is spacious, light in day time but also well lit for reading in the evenings and the bedrooms are fine, we had no problems with noise from traffic.
Thanks for your feedback, it is appreciated.
Pam & Duncan
Property Owner
Reviewed by Peter5.0★May 2024
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"We loved it here!"
Well located, near the scenic canal bowl, with it's level pleasant footpath, yet only a five minute walk to the Cathedral and city centre. Ripon also has 3 good museums. The nearby farm/sandwich shop was super too!
The apartment was comfortable, spacious, and well equipped. Fresh flowers, biscuits, and wine, were very generous, and greatly appreciated. Allocated parking was a big bonus. Hosts were friendly and responded
promptly.
We will certainly be back.
Thanks for your kind words, we look forward to seeing you again.
Pam & Duncan
Property Owner
Reviewed by Paula5.0★May 2024
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"Brilliant location in centre of city very well equioed flat easy walks to ..."
Brilliant location in centre of city very well equioed flat easy walks to all the best bits of Ripon and short drive to The Dales , Harrogate and York and the east coast and the Moors Will come again
Mike
Reviewed by Mike5.0★Apr 2024
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"We would highly recommend this property."
The location was perfect, quiet and peaceful with a pleasant short walk through the cathedral grounds to the town centre. It was an ideal base for exploring this part of Yorkshire. The facilities at the apartment provided everything required including parking. We would hope to return sometime in the future.
Reviewed by Brian5.0★Sep 2023
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"We had a lovely stay here."
The apartment was very clean and there were welcoming gifts such as milk, tea, coffee, biscuits and flowers which were a nice touch. The position of it near the canal and so close to the centre of Ripon was ideal. It also made a great base to explore other areas such as Fountains Abbey, Harrogate, York and Durham. There is a regular bus nearby to Harrogate if you want a day off driving.
Would recommend this place to others.
Reviewed by Tracey5.0★Jul 2023
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"As many have commented, great location."
Close to town and the various rivers winding their way through and around Ripon.
Reviewed by Charles Alexander5.0★Jul 2023
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"The flat has a good location, it is bright and nicely furnished."
Communication with the landlord was easy and friendly. Unfortunately, the bedrooms face the street and the windows are not very soundproof. The flat needs more attention in general. The kitchen desperately needs new pans and kitchen tools. The Teflon pans are so encrusted and scratched - you don't want to cook with them. The kettle urgently needs descaling. The extractor fan: don't touch it! We had to clean a lot before we could start cooking. The seal on the glass partition by the bathtub: Oh no! Etc.
I am sorry you found problems with cleanliness. I will forward your comments to the housekeeper. My wife is going to do the change - over this week and will attend to all the points you raise. I will accompany her to attend to any other problems.
We do value feedback from our guests and apologise for the lack of attention to detail.
Thank you for your helpful comments.
Property Owner
Reviewed by Erich2.8★Jun 2023
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"Additional door keys would be useful when going out independently."
Parking space very close to wall and unusable when tree dropping sap. Overall very nice flat and very good location
Reviewed by Hazel3.8★Jun 2023
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"Spacious and very well equipped,good location for our needs."
would definitely go back.
Reviewed by Clive5.0★Jun 2023
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"Lovely apartment next to the canal and minutes from the city centre."
The apartment is clean and well maintained and an excellent location for visiting all the local attractions. Had a great stay and thanks for the gifts nice touch.
Reviewed by Julie5.0★Mar 2023
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"The property is excellent in every way but it was the little, thoughtful, touches such as the unexpected "welcome" items that the owners provided which made the experience more than just enjoyable."
Reviewed by Barrie5.0★Mar 2023
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"14b Canal Warf is a lovely property."
Cozy and warm with all the facilities one would need. The location is wonderful being so close to the city centre and right on the canal with it lovely walk taking you past two nature reserves, the race course and several locks. We would very much recommend this property we loved it so much we stayed for 4 weeks
Reviewed by Peter5.0★Jan 2023
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"Once again a great stay."
Perfectly clean - thank you so much. Lovely little welcome gifts of milk, flowers, biscuits and wine - much appreciated. A real home from home - great location. We feel really 'at home' here. Hopefully we will be back soon.
Reviewed by Joanna4.7★Oct 2022
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"This is a very nice flat in a great location for Ripon city centre, but also right on the canal for a lovely view as you approach the building."
Very nicely equipped and maintained. Had a great stay and would certainly recommend to friends and family.
Reviewed by David5.0★May 2022
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"Excellent value for money."
Location perfect for Ripon and all the surrounding area has to offer
Reviewed by Kenneth Neil4.7★Apr 2022
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"Brilliant apartment- a real home from home."
Spotlessly clean, comfortable and airy. Tastefully furnished with nice pictures also!
Best holiday rental we have stayed in. Very nice welcome of wine, flowers, biscuits and milk - gratefully received after a long journey from Kent. Lovely touch.
Access to the apartment was easy but the key safe is a bit stiff and took me a few attempts- two hands needed!
Reviewed by Joanna5.0★Mar 2022
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"Good position of the accommodation in Ripon and convenient for us to explore The Dales, N Yorks Moors,castles, abbeys and gardens, as well as Ripons museums, market and shops."
Good holiday and a good property to rent, we would recommend it as a base.
Reviewed by Derek4.7★Oct 2021
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"Lovely apartment in a wonderful location, so easy to walk into town."
Loved our stay
Reviewed by Elizabeth4.7★Sep 2021
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"Nice flat, very clean"
Reviewed by John5.0★Aug 2021
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"It's a great base for exploring Ripon and surrounding places."
Flat has everything you need and is comfortable. It is within walking distance of Ripon centre and lots of attractions and restaurants.
Reviewed by Donna5.0★Jul 2021
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"A great place to stay."
Good location. Easy walk into Ripon. Very clean. Everything needed to self-cater. Handy Deli opposite. Great restaurants in town too. Highly recommended.
Reviewed by Sue5.0★Jul 2021
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"On arrival we found the accommodation very inviting, warm, clean and well equipped."
There was fresh flowers in the lounge, bottle of wine and milk in the fridge. The kitchen had everything needed for preparing a snack to full cooked meal.
Would definitely stay again.
Reviewed by Graham5.0★Oct 2019
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"Lovely accommodation."
Everything we needed in the apartment. Comfortable and roomy. Excellent location. Came for the Cycling World Championships and was easy access to Harrogate. Also trips to Fountains Abbey and the Dales.
Reviewed by Margaret5.0★Sep 2019
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"Very accommodating owners when we needed to change the date of our visit."
Reviewed by Liz5.0★Sep 2019
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"Excellent location and the flat perfect."
Reviewed by Ronald5.0★Jul 2019
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"The apartment is very well equiped and good located, at the edge of the towncentre, next to Ripon Canal and very close to the Skell River."
The Yorkshire Dales can be entered by several, very nice routes. We like to stay in a town that is not too big (like Ripon), with a good choice of shops, restaurants and pubs and not too far from walking possibilities. We enjoyed making trips every day to historical towns and villages, monuments, woods, gorges, waterfalls, trainviaducts and were very pleased by the kindness of the people we met.
The Yorkshire Dales offer a lot of beautiful and interesting places; it was difficult for us to choose and find a good balance between nature, towns, abbeys, castles and gardens. Tourist Information of Ripon was a good help to us for making choices.
We loved The Dales and its tales!
Reviewed by Adry5.0★May 2019
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"The accommodation was so well appointed with all the right facilities allowing us to really enjoy a wonderfully comfortable 2 weeks living in the UK."
Reviewed by Judith5.0★Mar 2019
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"The welcome package was a great surprise."
Location and apartment great. Attention to the designated place to car park, very tight.
Reviewed by Janusz5.0★Oct 2018
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"Had a great time in 14b Canal Wharf Ripon."
Ideal position to explore the city and surrounding area. The apartment is warm, clean and comfortable. Everything was was available for our use. No need to bring any kitchen utensils etc., when going to 14b all is provided. This was our third stay in 14b, and we hope to be back again soon.
Reviewed by Mary5.0★Oct 2018
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"This flat is so clean, comfortable, welcoming."
A true home from home. In a beautiful location, it is close to the centre of Ripon and one evening I spent an hour listening to bell ringing practice in the cathedral, although far enough away not to be intrusive. There are a lots of things to do in the area. Sadly I missed some of the ice cream parlours and will have to come back.
Reviewed by Anne5.0★Aug 2018
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"Excellent in every way, cleanliness, location, facilities, you can tell the owners really pride themselves with this apartment."
Reviewed by Steve5.0★Aug 2018
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"Sykes website was easy to use and very efficient communications leading up to holiday."
The apartment was excellent, clean, well equipped and a much appreciated welcoming pack for us on arrival which included the essentials of milk, tea bags, biscuits and a bottle of win, the owner also provided very detailed information about access etc. .The location was ideal and very handy for all the local amenities and with the great weather there was a very relaxed, almost continental, feel about the whole holiday.
Will certainly use Sykes for future holiday bookings and will certainly use this apartment again at some point.
Reviewed by John5.0★Jun 2018
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"Beautiful property, very clean and well equipped."
you can just arrive with clothes & food, great location, will book again.
Reviewed by Rachael4.2★Mar 2017
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"The downside to this apartment was the road noise which can be heard in the bedrooms during the night."
The double glazing clearly needs upgrading and also noise from the apartment below a young mother with two children under five years could clearly be heard shouting at them when they were crying all of which can be very distressing to listen to. On viewing the visitors book other people staying there had had the Same problem and on this basis we would not stay there again or recommend it to anyone else.
Reviewed by John4.8★Aug 2016
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"The apartment was perfect for us, a real "home from home"."
We had everything we needed and the flat was very comfortable (beds, chairs, temperature). We initially had a problem with the TV; on contacting the owner, he was very helpful and quickly sorted out the problem. Location was excellent too - on the canal for walking; close to the cathedral and shops / cafes.
Reviewed by Janet5.0★Aug 2016
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