Buttercup Lodge

11 Customer Reviews

• "Apart from the used towels from the previous occupant, this was a great place to stay, clean and well equipped."

  Hot tub was a luxury - and we made the most of it! Good location, easy access to Whitby and surrounding activities. Would happy return if we were looking for something in this area

  Reviewed by Tim4.7★Sep 2024

• "We returned to Paddock Lodges again this year after staying in Rose Lodge in August last year - we said we'd be back !"

  !! Last year I got the impression that the lodges were brand new and fixtures and fittings matched accordingly. It is expected that there be some signs of ware and tear and general usage, but I felt that a few simple house keeping and maintenance practices could be utlilised to keep the lodge in top notch condition and match expectations. For example in Buttercup Lodge the fan in the ensuite shower room did not work and added to the fact that one of the window catches was broken so the window could not be opened to allow steam to escape this ended up in a foisty room, faded and stained shower mats, one of the dining room spot lights needed replacing, the clock needed a new battery, kitchen bin broken and some of the light bulbs in the hot tub needed to be replaced - none of these things are major but add up to a little feel of neglect. Also, the the pots and pans had literally been thrown into the cupboard I assume by the previous occupier, just a quick check from cleaning staff to make sure the cupboard was in order would be sufficient. These are small points which were just a little disappointing, overall the lodge was immaculately clean, beds clean and comfortable, garden furniture and hot tub excellent. The site is well kept and tidy. Overall a resounding recommendation, but paying attention to those little details will ensure such high standards

  Thank you for your detailed feedback and for returning to Paddock Lodges. We’re pleased to hear that you found the lodge clean and well-kept overall. We appreciate you pointing out the areas that need attention, such as the fan, window catch, and maintenance of the shower mats and kitchen bin. We’ll address these issues with our team to ensure better upkeep. Your input on the kitchen cupboard organisation is also noted. We’re glad you enjoyed the garden furniture and hot tub, and we look forward to welcoming you back again. Paddock lodges team Property Owner

  Reviewed by Joanne4.4★Jul 2024

• "Buttercup Lodge was delightful, Very peaceful setting, very clean and comfortable, lovely beds and pillows."

  Our little grandson loved the hot tub of course, and the lodge was handy to visit the beach, Whitby (on the bus), Scarborough and Flamingo Park. Thank you for a lovely stay.

  Thank you for your detailed feedback! We're delighted to hear you enjoyed the lodge and had a peaceful stay. We apologise for the inconvenience with the washing-up liquid, bin bags, and hob light bulb; we'll address these issues promptly. Regarding recycling, we use a private waste company that sorts all waste on-site, providing a more efficient service. We're glad your grandson had a great time, especially with the hot tub, and we're happy to have returned your item. We look forward to welcoming you back soon! Paddock lodges team Property Owner

  Reviewed by Chris4.4★May 2024

• "The property was lovely and clean and very spacious for 4 adults and a dog."

  The surrounds of the property were clean and tidy. There was everything we needed to cook with which was very handy. We really enjoyed the our stay at the property and exploring the surrounding area so will definitely book again in the future. We could have done with some more black bin liners as we filled ours pretty quickly. Just a note for the hot tub, it was very dark on a night so a small light would be good. Lovely property, thank you for having us☺️

  We are really pleased you enjoyed your stay with us. Your feedback means a lot and we appreciate you taking the time.. We hope to welcome you again soon. Paddock lodges team Property Owner

  Reviewed by Chelsea5.0★Dec 2023

• "Fantastic place to stay and service was brilliant."

  Many thanks for your feedback. We really appreciate you taking the time. We hope to welcome you again soon. Paddock lodges team Property Owner

  Reviewed by Liz5.0★Oct 2023

• "A great lodge in a superb location at the top of Runswick Bay."

  There's a short but steep walk to the beach and the village is beautiful. The lodge itself was clean and we'll equipped. Situated in a very quiet, small site right next to the Cleveland Way path so good for dogwalkers. I haven't stayed anywhere with a hot tub before and was surprised that you can't turn them off, although we managed to turn it down. They're louder than I expected and switch on and off intermittently through the night. Probably only an issue for light sleepers but, along with the branches of the trees lashing against the roof on a few windy nights, we didn't sleep too well. I probably wouldn't choose a lodge with a hot tub again.

  Thank you for your feedback, and we appreciate your kind words about our lodge and its location. We're sorry to hear that the hot tub and the noise from branches kept you from having a restful sleep during your stay. We want all our guests to have a comfortable experience, and we haven't received previous complaints about the hot tubs. Had you mentioned the issue with the branches during your stay, we would have promptly taken care of it by trimming them back. We hope you'll consider staying with us again in the future. Paddock lodges team Property Owner

  Reviewed by Rachel4.1★Sep 2023

• "Very comfortable accommodation spotlessly clean and very good utensils etc in lodge."

  Prosecco and treats along with tea coffee linen n toilet rolls appreciates would definitely come again

  Thank you so much for your wonderful feedback! We're thrilled to hear that you found our accommodation comfortable and spotlessly clean. It's great to know that you appreciated the well-stocked utensils and the thoughtful touches like the Prosecco and treats, as well as the provided essentials. We look forward to welcoming you back for another fantastic stay in the future. Your satisfaction is our priority, and we can't wait to host you again. Warm regards, Management Team Property Owner

  Reviewed by Loraine5.0★Sep 2023

• "Really lovely lodge with everything you could need for a short break away."

  Very clean and friendly support when required. Lovely welcome pack. Thank you.

  Thanks for the lovely feedback! We're thrilled you enjoyed your stay at the lodge with everything you needed for a great short break. We appreciate your kind words and hope to welcome you back in the future. Thank you! Property Owner

  Reviewed by Sam5.0★Jul 2023

• "Excellent lodge beautiful small peaceful site very close for exploring all around runswick bay"

  Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic holiday and enjoyed the location, accommodation, facilities, and service. We truly appreciate your kind words we hope to see you again soon. Property Owner

  Reviewed by Dean5.0★Jul 2023

• "Excellent stay."

  Perfectly clean and tidy. Everything you need is there. An excellent surprise waiting for us a bottle of preseco in the fridge, milk, biscuits and crisps. Almost like they knew it would take us all day to get there ditting for hours in traffic. This is an excellent spot for exploring North Yorkshire

  We are really pleased to see you enjoyed your stay with us. We hope we can welcome you back again soon. Many thanks Paddock lodges team Property Owner

  Reviewed by David5.0★Jun 2023

• "We had an absolutely brilliant week."

  Buttercup Lodge was just perfect for us. Perfectly clean and just as described. Great location. We will definitely be back xxx

  Reviewed by Andrea5.0★May 2023

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